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Big News: Introducing Full Frame Overlay! 🎨✨

Big News: Introducing Full Frame Overlay! 🎨✨
Hey there, amazing photographers!

Candy here, bringing you some exciting news in our "Big News" series. We’re thrilled to introduce a brand-new feature to NowCandid: the Full Frame Overlay!

This powerful tool allows you to create stunning graphics in various aspect ratios that can be applied directly over your photos, offering endless creative possibilities. Let’s dive into the details! 🌟

What is Full Frame Overlay? 🖼️

Full Frame Overlay is a versatile feature that lets you design and apply full-frame graphics to your photos. Unlike our Banner Overlay, which places graphics at the bottom of your images, Full Frame Overlay covers the entire image, adding a creative flair that your clients will love.

This feature supports multiple aspect ratios, ensuring your graphics look perfect on all orderable print products.

Here’s what you need to know:

  • Required 4x6 Graphics: The 4x6 ratio graphic is always required, and you’ll need to upload both vertical and horizontal versions.
  • Optional Aspect Ratios: In addition to the 4x6, you can also create and upload graphics in 5x7, 8x10, and 11x14 aspect ratios. These are optional, so you can choose which sizes best fit your Event!
  • Resolution & Format: Your graphics should be PNGs with transparency, around 300 DPI, and in the SRGB color profile. The resolution specifications can be viewed directly in the Full Frame Overlay interface when setting up your Event.

Check out the screenshot below for a glimpse of the new Full Frame Overlay interface:

How Does It Look? 👀

Full Frame Overlay lets you get creative! Whether you’re adding a fun border, a festive holiday theme, or a sleek corporate design, the possibilities are endless. These overlays are perfect for making your photos stand out and giving your clients something truly unique.

Here’s an example of a photo with a Full Frame Overlay applied:

More Resources on the Way 📚

We know that creating the perfect overlay can take time, so we’re here to help! In addition to our existing Banner Overlay Canva Templates, in the future we’ll be adding Full Frame Overlay Canva Templates to our Resources page. These templates will make it even easier to design beautiful graphics that fit perfectly with your photos.

We can’t wait to see how you use the Full Frame Overlay to elevate your photography and create amazing products for your clients!

As always, if you have any questions or need assistance, don’t hesitate to reach out—we’re here to help.

More examples of Full Frame Overlays below!

Cheers and sparkles,

Candy 🍬

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Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes 🍬✨
Feature Updates
March 27, 2026

Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes 🍬✨

2
 minutes read
Hey photo friends! 👋

This week’s updates are all about clearer feedback, smoother retail rendering, and a few helpful fixes across the Dashboard, Check-In, and Capture App.

🖼️ Retail: Better Luxe 3D Renders

A few important improvements landed for Luxe products on retail:

Luxe Prints 3D renders now work correctly for horizontal images

💡 Luxe render lighting improved so products look more natural and less over-bright

📱 Mobile cropping on 3D renders is much more stable and performant

  • Fixed an issue where gesture-based cropping could crash on mobile devices

If you’re selling Luxe products, this should make the preview experience feel more polished.

📤 Dashboard: Clearer Image Upload Errors

The Image Uploader now does a better job explaining what actually went wrong:

🚫 Oversized files now show the real reason

  • Instead of a vague “Error uploading,” files over the limit will correctly say the image is too large

📏 File size is now included in the error message

  • Example: File size is over 20 MB (25.3 MB)

🌐 Network issues now say “Network Error”

  • Much clearer than a generic upload failure

🔁 Automatic retry for network errors

  • The uploader will now retry up to 5 times before giving up

A small change, but a much better experience when uploads hit a snag.

🧾 Dashboard Fixes & Improvements

📄 Profile invoices fixed

  • Invoices from January onward should now load correctly
  • Invoices are also now easier to find through Sidebar Find and Candy navigation

👥 PhotoRosters wording updated

  • “Members” is now “Contacts” for better consistency across NowCandid

📊 Participant image counts fixed on the Event Participant List for certain Positive ID edge cases

🎨 Fixed an overlay importer edge case that could make Events appear twice in the list

🤳 Check-In Improvements

📋 Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins

✍️ Some check-in copy was updated for clarity

📱 Capture App 5.4.1 (iOS OTA)

🔒 Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up

That’s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.

Keep creating magic,

Candy 🍬

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸
Feature Updates
March 20, 2026

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸

4
 minutes read
Hey photo friends! 👋

This week brings a mix of sports-focused tools, AI editing upgrades, and performance improvements across the Dashboard and Capture App.

Let’s get into it.

🏈 New: Dedicated Jersey Jotter Page (Sports Events)

Jersey Jotter just got a big usability upgrade with its own dedicated page:

🔢 Search images by jersey number or color (just like retail search)

🎛️ Easily enable/disable number & color recognition

📊 View totals for detected numbers and colors

📍 Automatically appears for Sports events only

If you’re working high-volume sports, this should make organizing and finding images much faster.

Same filters your customers have come to expect, right in the Dashboard!

🎨 Candy Image Studio: Better Results + New Styles

Candy Image Studio continues to level up:

Improved edit quality across multiple nodes

🛡️ Smarter safety system for safer outputs

🖼️ Example thumbnails added to many nodes (so you know what to expect)

🆕 New AI Styles:

🧸 Chibi

🧍 3D Cartoon

🦸 Action Figure

Not sure when this one specifically would be helpful, but it's cool isn't it!

⚡ Dashboard Improvements

🚀 Faster overall performance across the Dashboard

🎬 Smoother transitions (faster, and some now morph instead of just fading)

🧹 Roster uploads now auto-clean whitespace
Prevents frustrating validation errors from accidental empty spaces in spreadsheets

🔎 Fixed “Find a Participant” link in Sidebar Find

🧪 Fixed false positives in Image Tester filename validation

🏷️ Data & Upload Improvements

📄 CORE spreadsheets now supported in roster and PhotoRoster uploads (for those working across CORE workflows)

🛠️ Marketing & Check-In Fixes

📩 Fixed duplicate text message edge cases

🤳 Fixed “Upload From Camera Roll” issue on Check-In

🤖 Capture App 5.4 (Android Improvements)

This update focuses on improving the Android experience:

📱 Immersive mode UI

  • Reduces accidental navigation and keeps the app more stable on devices like Samsung

🎨 Dark-themed native dialogs for alerts and messages

🔒 Orientation locked to vertical (matching iOS behavior)

App size reduced ~20% (faster downloads, less storage)

🔌 Fixed devices showing as generic “USB Camera Device” instead of model name

🔄 Fixed Over-The-Air updates not working on some devices

That’s the week!

A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

See you next week,

Candy 🍬

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬
Feature Updates
March 13, 2026

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬

4
 minutes read
Hey photo friends! 👋

This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.

Let’s take a look.

🤖 Capture App Now Available on Android (Beta)

The first Android version of the Capture App (v5.0.1) is now available on Google Play.

IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):

📷 Supports all of our capture workflows

⚡ Same improved upload system introduced in iOS v5

🔁 Camera-triggered auto-launch support

🎨 Android themed icon support

📱 Edge-to-edge Android UI support

If you’ve been wanting to run Capture on Android devices, the foundation is now here!

Screenshots from our new Android Capture & Upload App!

📱 Capture App Improvements

iOS – Version 5.0.1 (OTA)

A few fixes and small usability improvements landed this week:

🔎 Participant not found message when scanning cards

  • Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.

📊 Image gallery stats now update correctly during uploads.

📂 TKO popup now dismisses properly when setting a folder as TKO.

🖥 Windows Capture App – Version 4.21

New image upload API improves upload speed and reduces device resource usage

📡 Better behavior when signing into events with no connectivity

📂 Event selector now shows only active events when offline, matching iOS behavior

🏷️ Workflow Improvements

📥 Download PhotoTags directly from the PhotoTags page

  • This makes it simple to reuse or share tags between events.

📂 PhotoRoster uploads increased

  • Individual image uploads now support up to 5,000 images at once (previously 1,000).

🎨 Candy Image Studio Reliability Fix

Candy Image Studio uploads now behave more consistently.

Edited images will now reliably appear in all the same places as the original image, including:

  • All galleries
  • QuicPics texts
  • Personal galleries

Previously, images only appeared if they happened to match faces or were manually assigned.

🛍️ Retail Improvements

A couple improvements help prevent confusing edge cases for customers:

👥 Group products now properly enforce group images

  • If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.

🌍 New international shipping notice

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

🖥️ Dashboard Improvements

Some smaller UI improvements landed this week:

✨ Toggle switches now animate smoothly instead of appearing choppy.

That’s the week!

The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

See you next week,

Candy 🍬

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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