Candy here, and I'm beyond excited to share some huge news that'll open up a world of possibilities for your photography business! Particularly when it comes to tourism!🌟
NowCandid now facilitates international end customers! 🎉
International Phone Number Support 📞
We've expanded our capabilities to accept international phone numbers from most countries!
Capture App Update: With the latest version (4.9.69), you can now input international phone numbers directly into the Capture App.
Selfie Check-In & Scan Card Check-In: Participants using our web forms can now enter their international numbers without a hitch.
Marketing Messages Delivered Globally 🌐
Same Great Service: We'll deliver marketing messages to your international participants just like we do for your local ones, using the same trusted phone number.
Note: Currently, text marketing is available in several major countries, though not all countries are supported yet.
QuicPics Note: While QuicPics image files via MMS are still limited to US and Canada (+1) phone numbers, international participants can access their images through the retail gallery as usual and easily download their free images.
International Shipping & Billing Addresses 🛒
We're making it easier than ever for clients around the world to purchase your amazing photos!
Global Checkout: Retail customers with international shipping and billing addresses can now complete checkout without any issues.
Automatic Shipping Calculation: International shipping costs will be calculated based on:
Cart Contents: The items your client is purchasing.
Destination Country: Where the order is being shipped.
Seamless Integration: The international shipping amount will be added to the flat rate shipping you set in your offer settings.
What This Means for You
These exciting changes mean you can now:
Expand Your Reach: Attract and serve clients from virtually any country.
Boost Sales: Tap into new markets and grow your business internationally.
Enhance Client Experience: Provide a seamless and inclusive experience for all your participants, no matter where they call home.
We're Here to Help!
As always, if you have any questions or need assistance, don't hesitate to reach out. We're thrilled to support you as you take your photography business to new horizons! 🚀
Thank you for being an essential part of the NowCandid community. Together, we're making memories last a lifetime—now on a global scale!
Candy here with the latest and greatest update in our “Big News” series. We’re thrilled to announce the launch of Web Dashboard 2.0—the final piece in our massive overhaul of the entire NowCandid platform this year.
With this release, we’ve essentially delivered completely new versions of every aspect of NowCandid, including the Web Dashboard, Mobile Dashboard App, Capture & Upload App, and Retail Site. Welcome to a new era of NowCandid! 🎉
Want to check it out yourself? Head to (app.nowcandid.com) and log in!
A Whole New Experience 🚀
With Web Dashboard 2.0, you’ll notice a fresh, intuitive interface and a host of new features designed to make managing your photography business easier and more efficient.
Offer Creation is one of the biggest additions to the new Dashboard, but since we’ve already covered that in a previous blog post (click here to read that blog post), let’s dive into the other exciting updates! 🌐
New Home Tab: Stay on Top of Everything 🏠
Your new Home Tab provides an at-a-glance overview of recent activity in your account. You can quickly see orders, sales, and upcoming, active, or recent Events. We’ve also rebuilt the Sales & Events reports from the ground up.
These reports now include more filter options and can be easily downloaded, giving you the data you need, when you need it.
Expanded Event Management Tools 🎛️
Event creation may feel familiar, but there are now way more tools at your disposal for managing Events. Let’s dive into each of these new features!
Marketing History 📊
Now you can view the full marketing history for each Event directly from the dashboard. This lets you track all your promotional efforts and ensure things are running smoothly as your Event progresses.
Participant Management 👥
Participants are now fully visible and editable in the dashboard. You can also access and share their personal gallery links directly from this section, making it easier to manage and support your clients.
Roster Uploads 📋
Got a list of participants? You can now upload rosters directly to your Event, streamlining the process of adding participants manually and enabling NowCandid's (Name Lookup Workflow)
Full-Resolution Image Downloads 📸
Need to pull an image for a customer or event organizer? You can now download your full-resolution images directly from the Manage Images section of the dashboard.
Image Uploader Improvements 🖼️
The image uploader now checks all images for compatibility before uploading them. This includes checking for correct file type, DPI, color profile, and more, helping you (and us!) avoid production and support issues before they arise.
Custom Backgrounds 🌈
Add a personal touch to your Events with our new Custom Backgrounds feature. You can upload up to 4 custom backgrounds per Event, allowing your clients to choose a backdrop that suits their style.
Now you can use a Greek keyboard when adding text titles to your photos, offering more personalization to Text Overlays for your fraternity and sorority clients.
Customizable QuicPics Texts ✉️
The “Your images are arriving soon” text that gets sent via QuicPics is now customizable! Tailor your messaging to better suit the tone and style of your Event, or even promote an Event's sponsor!
Event Management Portal: Selective Access for Photographers 🔑
Introducing the new Event Management Portal! This tool allows you to provide selective access to your Events for lead photographers without giving them full access to your account.
The portal uses the same email + passcode login as the Capture & Upload App and grants the user access to the following settings and features:
This is perfect for giving your photographers the tools they need without compromising the security of your entire account. The portal can be accessed at (www.quic.pics/portal), so it doesn’t even mention NowCandid—keeping things sleek and professional.
Private Shareable Gallery URL 🌐
Need to share Event photos with an organizer? We’ve got you covered with a new private shareable downloadable gallery URL.
This makes it easy to provide event organizers with any photos they need, all in one convenient place, without transmitting hundreds of large image files via Dropbox, Google Drive, or similar services.
New Image Upload Tester 🧪
Worried about compatibility issues? The new image upload tester allows you to test a single image before even trying to upload it to your Event.
It checks for issues like color profile, DPI, file size, file type, and incompatible characters in the file name—making sure everything runs smoothly.
Rebuilt UI for Key Pages 🎨
We’ve also rebuilt the Account Settings, Resources, and FaceMatch Import pages from the ground up with a fresh new UI. These updates ensure a more intuitive and efficient experience across the (dash)board!
And More to Come… 🔮
We’re not done yet, folks! There’s more exciting stuff on the way, so stay tuned for future updates.
We can’t wait to see how you use our new Web Dashboard to take your photography business to the next level.
As always, if you have any questions or need assistance, we’re here to help!
Candy here with some exciting news in our "Big News" series. We’re thrilled to announce the latest addition to NowCandid: the Custom Background feature!
This new option allows you to upload up to 4 custom backgrounds for your customers to choose from when they’re selecting their photos on the retail site. Let’s take a quick look at how this can elevate your photography offerings! 📸
What are Custom Backgrounds? 🖼️
Custom Backgrounds give you the flexibility to provide your clients with personalized background options tailored to the specific Event.
Whether you’re photographing graduates and want school-specific backgrounds, or covering sports events with sport-specific designs, this feature has got you covered!
Up to 4 Custom Backgrounds: Upload up to 4 custom backgrounds for each Event, in addition to the default options.
Horizontal and Vertical Versions Required: Each background needs both a horizontal and vertical version to ensure your photos look perfect, no matter the orientation.
Check out the screenshots below for a glimpse of the new Custom Backgrounds interface:
How Does It Work? 🤔
Using Custom Backgrounds is easy! Simply upload your backgrounds at the Event level when setting up your Event.
If you decide not to use this feature, don’t worry—AI background generation and default backgrounds will still be available for your clients. This feature is entirely optional but provides a great way to add a personalized touch to your photos.
File Requirements:
JPG format
Around 300 DPI
SRGB color profile
2x3 or 3x2 aspect ratio
Recommended dimensions: 2000x3000 or 3000x2000
Here’s an example of a photo with a fun custom background applied:
What’s Next? 🚀
Currently, Custom Backgrounds are added at the Event level. But stay tuned—we’re exploring the possibility of adding backgrounds at the Account level in the future. This would make it even easier to offer consistent, branded options across all your Events.
We’re so excited to see how you’ll use this new feature to enhance your photography and delight your clients.
As always, if you have any questions or need assistance, we’re here to help!
Candy here, and I’m so excited to share some incredible updates that are live on the NowCandid retail site.
We’ve been hard at work making your clients' shopping experience smoother, faster, and more enjoyable. Let’s dive into the fantastic new features that are sure to elevate client satisfaction and boost your sales! 📸✨
Seamless Third-Party Logins 🔐
We know how important it is for your customers to have quick and easy access to their galleries and order history. That’s why we’ve introduced third-party login options!
Now, your clients can save their galleries and order history by logging in with their preferred platform—X/Twitter, Google, Apple, or Facebook. It’s all about convenience and keeping their memories just a click away!
Sleek and Modern UI 🎨
The NowCandid retail site has undergone a major facelift! Our new interface is clean, modern, and minimalist, with a step-by-step ordering process that makes purchasing photos easier than ever.
The site was built mobile-first to ensure the ideal mobile phone experience, recognizing that mobile traffic has become a huge chunk of retail web traffic in recent years, especially with the effectiveness of SMS marketing that NowCandid provides.
Whether your customers are browsing on a computer or mobile device, the improved look ensures a seamless and enjoyable experience.
Instant Product Rendering 🖼️
Curious about how your clients' photos will look on different products? We’ve got you covered! As soon as they select a photo, it instantly renders on most products in our gallery. Plus, when adding certain products to their cart, customers can choose different colors and art styles, and input text fields—all of which will render as they make their choices.
This means your clients can see exactly how their image will appear on prints, canvases, and more as they peruse the product list and customize their orders. This visual preview is sure to enhance their shopping experience!
AI Background Generator for BGR Images 🤖🎨
Get creative with your background-removed (BGR) images using our new AI Background Generator! Now, your end customers can type in text prompts to generate fun and unique backgrounds for their photos.
Whether they want a beach scene, a starry night, or something entirely imaginative, the AI will bring their vision to life. The possibilities are endless and sure to delight your clients!
Retouch All Switch ✨
We know your clients want their photos to look their best, so we’ve added a “Retouch All” switch during checkout. With just a flip, they can apply light retouching to everything in their cart.
This retouching includes slight blemish reduction, smoothing of complexion, red-eye removal, teeth whitening, and eye brightening. It’s the perfect way to ensure their prints are picture-perfect! While also generating you additional revenue.
Diamond Gloss Upsell 💎
Looking to add a little extra shine to your clients' prints? Our new Diamond Gloss upsell option lets them do just that!
For a few extra dollars, they can add a glossy coating to their prints, giving them a luxurious, high-quality finish that they’ll love.
In the future, we will be adding more unique print upsells, stay tuned!
Improved Express Checkout 🚀
Time is precious, and we want to make checking out as fast as possible for your photo subjects! With our improved express checkout UI, they can now breeze through their purchase with Apple Pay.
And we’re not stopping there—Google Pay and PayPal express checkout options are coming soon, with more to follow in the future!
Other Exciting Features 🌟
We’ve packed in even more updates to enhance your clients' experience:
Emojis in marketing texts and email subject lines to keep things fun and engaging!
Automatic name pre-fill (when name is available) on applicable products for a personalized touch.
New, sleek designs for Selfie Check-In and Scan Card Check-In web pages.
Improved URL and shareability with our new primary retail URL: www.quic.pics
The Photo Synthesis gallery allows customers to view all their images from past events in one place via their account settings.
Nicer-looking receipts and custom sender addresses (your-business-name@quic.pics) for a polished presentation.
Server-related improvements for quicker website loading, ensuring a fast and smooth experience for your clients.
These changes are designed to improve client satisfaction and increase your sales totals. We’re beyond excited about these enhancements, and we know your customers will love them!
As always, if you have any questions or need help navigating these new features, we’re here to assist you.
Thank you for being part of the NowCandid community!
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