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Big News: Tiered Pricing Returns to NowCandid™! 🎉

Big News: Tiered Pricing Returns to NowCandid™! 🎉
Hello, my wonderful photographers!

Candy here, and I’ve got big news about a feature that might just boost your sales in 2025. Yes, that’s right—Tiered Pricing is making its comeback to NowCandid™!

Let’s dive into the what, why, and how of this exciting development.

Heads Up, Everyone! ⚠️

This is an important one if you’re an active NowCandid™ user. So, if you read only one of our updates this year... let it be this one!

Tiered Pricing will roll out on January 20th, and it’s a big deal for your SportsPics™, PartyPics™, GradPics™, or other sales-driven events. So please keep reading to see what’s new and how it could benefit you.

What Is Tiered Pricing?

Tiered Pricing is the concept that your retail prices will nudge upward in small increments over three separate one-week periods:

  1. Week 1 – “Early bird” pricing
  2. Week 2 – Slightly higher “discounted” pricing
  3. Week 3 – Another small bump, settling at your “regular” pricing

We call it “Tiered Pricing” because each week is its own “Tier.”

We’re not trying to get you to charge outrageous amounts (in fact, lowering your prices can often benefit your overall profit), we're just introducing tiny price increases that the NowCandid™ marketing campaign will reference to gently push people to order more, and sooner.

The Real Advantage Lies in the Marketing

Some might assume Tiered Pricing is about making money off late buyers, but that’s not our aim:

  • Minimal Price Increases:

    A $1 or $2 difference won’t significantly affect your overall pricing but creates a sense of urgency in your marketing.
  • Deadlines & Discounts:
    • Week 1: Promoted as “early bird.”
    • Week 2: Positioned as “slightly higher but still discounted.”
    • Week 3: Called “regular” or “final” pricing.
  • No Negative Reinforcement:
    • There are no hefty late fees. Buyers see a small difference in price from one week to the next, which spurs action without scaring them off.

This structure keeps your clients engaged, draws in earlier purchases, and still ensures a reasonable price for those who come back later.

Remembering Tiered Pricing from the Past 🏛️

  • Before the New Dashboard:

    In mid-2024, when we introduced our modern Web Dashboard & new retail site, we chose to keep pricing straightforward at first—no Tiered Pricing.
  • Old Premade Offers:

    Back in the day, NowCandid™ used default “Tiered” premade offers with subtle $1–$2 increases each week. These small bumps proved beneficial enough that we’re ready to bring them back with the new system.

Why Such Tiny Price Increases? 🤏

NowCandid™ fosters long-term, residual sales through:

  • Annual Marketing Reminders
  • Event History (for customers who log into the retail site)
  • “Buy More” QR Codes on Prints
  • Our Find Me Portal
  • And future expansions that will encourage reorders!

By raising prices too steeply in the final weeks, you risk losing those valuable residual buyers. Tiny increments let the marketing do the heavy lifting—highlighting deadlines without truly punishing anyone for missing Week 1 or 2.

Why Bring Tiered Pricing Back Now? 📈

We studied a large batch of graduation Events, comparing the performance of schools photographed in both 2018 and 2023 (avoiding COVID years in the middle).

Between these two rounds of graduations, we made many improvements, but one of the bigger changes was the addition of Tiered Pricing.

Importantly, in 2023, Sales per person photographed increased by 76% over 2018.

Even if Tiered Pricing accounted for just one-fifth of that boost, that’s still a 15% jump in your own sales.

So while it might not be the only factor, it’s likely to be a meaningful one.

How We’re Implementing Tiered Pricing 🚀

We want to keep NowCandid™ easy to use, so Tiered Pricing will be made active for all sales-driven events (SportsPics™, PartyPics™, GradPics™, Portraits, etc.) starting January 20th, without a special toggle to turn it off—for now. Here’s the plan:

  1. New Tabs Accompanying Each Product & Package in the Offer Creator
    • Week 1 (base price)
    • Week 2 (+$1 on individual items, +$2 on packages)
    • Week 3 (+$2 on individual items, +$4 on packages compared to Week 1).
  2. Marketing Alignment
    • NowCandid™ marketing texts and emails will be altered to automatically reference these price bumps each week, nudging people to purchase before they miss the “discounted” or “early bird” phase.
  3. Your Current Prices Will Become Week 1 Prices
    • If you want your current price to remain the “Week 2” rate, consider lowering your Week 1 by $1 or $2. That way, you’re effectively offering a genuine discount in Week 1 while still matching your usual rate in Week 2, with only a slight increase in Week 3.
  4. What About QuicPics™ or QuicPics GO™?
    • Tiered Pricing won’t apply to those event types, since they focus on free downloads and don’t rely on persistent marketing. This only affects events where you’re selling items at retail prices over multiple weeks.

Participant vs. Event-Based Timing ⏱️

  • Participant Timing:

    Tiered Pricing for a specific subject starts when their “Day 0” marketing text goes out—i.e., once they become a participant in your Face Matching or Positive ID event. If someone isn’t photographed until Day 3, they’ll still get a full Week 1 period from that day forward.
  • All Images Gallery:

    If a customer bypasses personal galleries and shops the All Images Gallery on the NowCandid™ retail site, the Price Tier they see is based on the Event’s official start date.
  • Dashboard Insight:

    You can see which pricing Week a participant is currently in by viewing their Participant Details page on the Web Dashboard.

What Do I Have to Do? 🤔

  • If You’re Fine With Default:

    Sit back and let NowCandid™ handle it! We’ll roll out the changes automatically on January 20th.
  • If You Want a Lower “Week 1”:

    Adjust your existing Offer prices downward for that first Tier, making your Week 2 and Week 3 prices align with what you used to charge

    If you want your current price to remain the “Week 2” rate, consider lowering your Week 1 by $1 or $2. That way, you’re effectively offering a genuine discount in Week 1 while still matching your usual rate in Week 2, with only a slight increase in Week 3.
  • Feedback Welcome:

    If you truly dislike Tiered Pricing or think it messes up your strategy, reach out. We’re open to suggestions for making it optional, though for now it’s set to be standard across sales-driven events.

That’s the scoop, my lovely photographers!

Tiered Pricing is coming back to NowCandid™, and we believe it can add a gentle lift to your sales without complicating your life.

If you have questions or concerns, don’t hesitate to let us know. Otherwise, mark your calendar for January 20th and watch those early-bird sales roll in!

Candy 🍬

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Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸
Feature Updates
March 20, 2026

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸

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Hey photo friends! 👋

This week brings a mix of sports-focused tools, AI editing upgrades, and performance improvements across the Dashboard and Capture App.

Let’s get into it.

🏈 New: Dedicated Jersey Jotter Page (Sports Events)

Jersey Jotter just got a big usability upgrade with its own dedicated page:

🔢 Search images by jersey number or color (just like retail search)

🎛️ Easily enable/disable number & color recognition

📊 View totals for detected numbers and colors

📍 Automatically appears for Sports events only

If you’re working high-volume sports, this should make organizing and finding images much faster.

Same filters your customers have come to expect, right in the Dashboard!

🎨 Candy Image Studio: Better Results + New Styles

Candy Image Studio continues to level up:

Improved edit quality across multiple nodes

🛡️ Smarter safety system for safer outputs

🖼️ Example thumbnails added to many nodes (so you know what to expect)

🆕 New AI Styles:

🧸 Chibi

🧍 3D Cartoon

🦸 Action Figure

Not sure when this one specifically would be helpful, but it's cool isn't it!

⚡ Dashboard Improvements

🚀 Faster overall performance across the Dashboard

🎬 Smoother transitions (faster, and some now morph instead of just fading)

🧹 Roster uploads now auto-clean whitespace
Prevents frustrating validation errors from accidental empty spaces in spreadsheets

🔎 Fixed “Find a Participant” link in Sidebar Find

🧪 Fixed false positives in Image Tester filename validation

🏷️ Data & Upload Improvements

📄 CORE spreadsheets now supported in roster and PhotoRoster uploads (for those working across CORE workflows)

🛠️ Marketing & Check-In Fixes

📩 Fixed duplicate text message edge cases

🤳 Fixed “Upload From Camera Roll” issue on Check-In

🤖 Capture App 5.4 (Android Improvements)

This update focuses on improving the Android experience:

📱 Immersive mode UI

  • Reduces accidental navigation and keeps the app more stable on devices like Samsung

🎨 Dark-themed native dialogs for alerts and messages

🔒 Orientation locked to vertical (matching iOS behavior)

App size reduced ~20% (faster downloads, less storage)

🔌 Fixed devices showing as generic “USB Camera Device” instead of model name

🔄 Fixed Over-The-Air updates not working on some devices

That’s the week!

A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

See you next week,

Candy 🍬

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬
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Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬

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Hey photo friends! 👋

This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.

Let’s take a look.

🤖 Capture App Now Available on Android (Beta)

The first Android version of the Capture App (v5.0.1) is now available on Google Play.

IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):

📷 Supports all of our capture workflows

⚡ Same improved upload system introduced in iOS v5

🔁 Camera-triggered auto-launch support

🎨 Android themed icon support

📱 Edge-to-edge Android UI support

If you’ve been wanting to run Capture on Android devices, the foundation is now here!

Screenshots from our new Android Capture & Upload App!

📱 Capture App Improvements

iOS – Version 5.0.1 (OTA)

A few fixes and small usability improvements landed this week:

🔎 Participant not found message when scanning cards

  • Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.

📊 Image gallery stats now update correctly during uploads.

📂 TKO popup now dismisses properly when setting a folder as TKO.

🖥 Windows Capture App – Version 4.21

New image upload API improves upload speed and reduces device resource usage

📡 Better behavior when signing into events with no connectivity

📂 Event selector now shows only active events when offline, matching iOS behavior

🏷️ Workflow Improvements

📥 Download PhotoTags directly from the PhotoTags page

  • This makes it simple to reuse or share tags between events.

📂 PhotoRoster uploads increased

  • Individual image uploads now support up to 5,000 images at once (previously 1,000).

🎨 Candy Image Studio Reliability Fix

Candy Image Studio uploads now behave more consistently.

Edited images will now reliably appear in all the same places as the original image, including:

  • All galleries
  • QuicPics texts
  • Personal galleries

Previously, images only appeared if they happened to match faces or were manually assigned.

🛍️ Retail Improvements

A couple improvements help prevent confusing edge cases for customers:

👥 Group products now properly enforce group images

  • If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.

🌍 New international shipping notice

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

🖥️ Dashboard Improvements

Some smaller UI improvements landed this week:

✨ Toggle switches now animate smoothly instead of appearing choppy.

That’s the week!

The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

See you next week,

Candy 🍬

Weekly Recap: Capture App v5, Faster Candy Culler & New Retail Themes 🍬📸
Feature Updates
March 6, 2026

Weekly Recap: Capture App v5, Faster Candy Culler & New Retail Themes 🍬📸

6
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Hey photo friends! 👋

This week’s update is a big one. The new Capture App v5 for iOS has officially landed with major performance improvements, a refreshed UI, and some helpful workflow upgrades.

On top of that, Candy Culler just got significantly faster, retail got a couple new themes, and several tools across the Dashboard have been refined.

Let’s jump in.

📱 Capture App v5 (iOS) — Major Upgrade

Capture App Version 5 brings a full UI refresh, major performance improvements, and several new quality-of-life tools for shooting events.

⚡ v5: Faster Uploads & Better Performance

A brand-new upload system significantly improves efficiency:

  • 📤 Uploads can be up to ~20–30% faster
  • 📦 Payload size reduced by ~25% thanks to image transfer improvements
  • 🔋 Lower CPU, battery, and memory usage during uploads
  • 📷 Much better memory usage with tethered cameras
  • 🧠 Improved overall memory performance across the app

These improvements should make long shooting sessions feel noticeably smoother.

🖼️ v5: New Image Gallery & Filters

The in-app gallery has been redesigned with better filtering and navigation:

  • Image name search
  • Uploaded / Unuploaded status
  • Roll filtering
  • Event filtering

Filters are easy to remove with a single tap, similar to the Dashboard experience.

🔁 v5: Duplicate Photo Warning

The Capture App can now warn you about duplicate images during a shoot:

  • Works only within the current session
  • Does not upload or save duplicate data
  • Can be disabled from the Resources page if desired

This works independently from the Dashboard’s Candy Culler duplicate detection, giving you duplicate awareness both during capture and afterward.

🧰 v5: New Event Overview Info

The event overview page now includes helpful connection details:

  • 📡 Carrier name
  • 📶 Cellular generation (if available)
  • 📶 Current Wi-Fi network

This can help troubleshoot upload issues while shooting events.

🎨 v5: Photo Booth Background Packs

Photo Booth now supports downloadable background packs:

  • 🎄 Christmas
  • 🎃 Halloween
  • More to come!

The default pack is now a downloadable set as well, which keeps the main app much smaller and makes OTA updates faster.

🔧 v5: Additional Capture App Improvements

🌍 International phone numbers supported in Positive ID (were already supported in Tap-A-Face)

🧍 Full vertical images now fit on iPhone screens

🔄 Update checks run automatically when refreshing events

📧 Tap-a-Face email validation now matches Check-In pages

🔄 Upload status updates immediately after each upload

📲 Tablets can now use portrait orientation throughout the app

✨ v5: Complete UI Refresh

Version 5 introduces a polished new interface:

  • Modern sheet-based UI
  • Improved dark mode styling
  • Larger login and event selection screens
  • Updated phone number input interface
  • New image details sheet
  • Cleaner image gallery layout

New popup styling!

Vertical orientation for iPad! Yay!

Overall, the app feels faster, cleaner, and more modern.

🧠 Candy Culler: Now 5× Faster

Candy Culler processing has been dramatically upgraded.

Up to 5× more images can now be processed at once, bringing it in line with Jersey Jotter throughput.

This means faster detection for:

  • Duplicates
  • Blurry photos
  • Exposure issues
  • Closed eyes
  • Other culling checks

🍬 Candy Improvements

Candy continues getting faster and smarter:

  • ⚡ Faster Candy responses
  • 🔎 Faster Candy Navigation results
  • 🧠 Improved event search for newly created events
  • 🎛️ Refreshed Mini Candy UI

Pro tip: Press CMD + A / CTRL + A to toggle Mini Candy.

🧾 Dashboard Improvements

Several useful refinements were made to the Dashboard:

  • 📊 Fixed Faces Report chart showing empty data
  • 🧾 QR Code generator downloads now export at 1024px
  • 📑 Scan card PDFs now sort duplicate participants exactly like the Capture App
  • 🎨 Offer editor popups for adding products and packages are now wider with product category tabs
  • 📊 Event order list diamond-press counts now include quantities correctly
  • 🧭 QR Creator and Image Tester now appear in Sidebar Find

🎨 New Retail Themes

Candy's Note: We hope you enjoy the pupper pics!

🍵 Matcha Theme – a clean green storefront (great for spring or St. Patrick’s Day)

🍠 Ube Theme – a bold purple theme

Bonus: Retail UI styling also received improvements for tabs, checkboxes, and order tracking.

📳 Haptics for Mobile Retail & Check-In

Mobile users will now feel subtle feedback interactions when using the site:

  • Tap feedback
  • Success feedback (add to cart, order placed)
  • Error feedback

This makes mobile ordering and check-in feel much more responsive, alive, and engaging!

🤳 Selfie Check-In Improvements

The Selfie Check-In site received improvements to the local face recognition model, making it more reliable and stable on more devices.

💰 QuicPics Adjustment

Good news for high-volume QuicPics users:

Selfie Check-Ins and PhotoRoster reference images no longer count as billable images.

That means QuicPics events that use those workflows will be slightly cheaper overall.

📥 Easier Downloads on iPhone

On iOS Chrome: Press-and-hold image downloads now open the iOS Share menu, making it much easier to save images. (iOS Safari already supported this behavior.)

🌐 New QuicPics Landing Page

The Quic.Pics site now has a proper landing page instead of only a login screen in case end customers stumble across it somehow.

Hopefully this helps it seem more legit while still remaining relatively white-label for your photographers out there!

You can see it here: https://www.quic.pics

That’s the week!

Capture App v5 is a big upgrade, and combined with the faster Candy Culler and several Dashboard improvements, the entire workflow from capture → cull → sell just got smoother.

See you next week,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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