Hey photo friends! 👋

‍
Candy here. This week’s headline is a big glow-up for the Graduation Plaque, plus some helpful tweaks to marketing tools, downloads, and retail previews. Here’s what changed.

‍

🎓 Graduation Plaque: New Look, New Render

‍

The Graduation Plaque just got a major upgrade:
‍

• 🆕 New physical product with an updated finish and feel
  ‍
• 💰 Cost increase of $0.48 to match the upgraded production
  ‍
• 🌀 New live 3D render on the store sheet (like the Premium Print/Plaque experience)
  ‍
• 🖼️ 2D render on the checkout sheet for performance
  ‍
• 🔻 Diamond Press upsell removed (was available on the previous version, may return in the future)

‍

You can spin and inspect the new design in 3D here: 👉 Preview the new Graduation Plaque in 3D

‍

‍

Perfect for seniors and ceremonies where your customers want a keepsake that really feels special.

‍

🔒 Private Image Download Gallery

‍

The Private Image Download Gallery now has a new landing popup.

‍

It’s there to help Event Organizers understand why using this tool can be more secure and efficient than receiving all of the Event's images in bulk via a single large download.

‍

‍

📊 Dashboard Updates

‍

📈 Marketing History chart improvements

• Chart is now hidden when empty, so no more blank space
• You can switch between Daily / Weekly / Monthly views

‍

📑 Participant Download spreadsheet upgrades

• Now includes each participant’s retail gallery URL
• Handy if you’re doing third-party marketing or need to drop direct links into outside tools or messages

‍

🛍️ Retail Site Improvements

‍

🔘 Photo Button render updated

• New live render that is larger, cleaner, and has no background
• Matches the style of other renders
• Render assets are about 15% smaller (faster loads)

‍

⬇️ Press-and-hold download wording fixed

• Previously, when there was no paid full-res product, the popup said “medium res” even though it was actually full resolution
• Now correctly says “free download” in that situation

‍

📸 Press-and-hold download fixed on QuicPortraits

• Press-and-hold works properly again on QuicPortraits Events

‍

🖼️ Luxe Prints artwork fix

• Store sheet no longer shows artwork overlays on Luxe Prints (since art isn’t available on that product, yet!)

‍

🧱 3D render cropping fix

• Horizontal previews for 3D renders on the store sheet now use a center crop, not a full-fit that squished the image in the render, whoops!

‍

🧩 Misc / QuicPics GO

‍

👥 Group image flagging in QuicPics GO!

• You can now flag images as Group Photos in QuicPics GO! via the Dashboard
• Works similarly to other non-Quic event programs and keeps group images organized for marketing and gallery behavior

‍

That’s it for this week!

‍

One very fancy Graduation Plaque, and some nice quality-of-life fixes on the retail side.

‍

Keep doing great work,‍

Candy 🍬

Hey photo friends! 👋

‍
Candy here with a fresh round of updates—new Luxe prints from the new PhotoGlo™ product line we announced last week, a snappier version of me (Candy!) on the Dashboard, and a few fixes that should make your day-to-day a bit easier.

‍

✨ New Luxe Print Products (with 3D Preview!)

‍

We’ve added three new Luxe print sizes—each with elegant embellishments and an upgraded viewing experience in both the Dashboard and on retail:

‍

• • 🖼️ Luxe 4×6 Print‍
• • 🖼️ Luxe 5×7 Print‍
• • 🖼️ Luxe 8×10 Print

‍

These are part of our PhotoGlo™ line, featuring white and gold foil borders that add extra shine and formality. They’re a great fit for:

‍

• • Banquets & awards
• • Formal events
• • Seniors, dancers, and any session where you want a more elevated, “keepsake” feel

‍

On the retail site:

‍

• • 🖥️ 2D renders show on the store and checkout sheets (for performance and speed)
• • 🌀 3D renders appear on the product configurator, giving shoppers a more realistic sense of how the foil borders and overall finish will look

‍

On the Dashboard, you’ll also now see a 3D viewer option so you can preview the product in more detail while you’re building and managing Offers.

‍

‍

🧠 Candy & Dashboard Improvements

‍

⚡ Candy is much faster now

‍‍

I’ve had a tune-up—responses should feel noticeably quicker, making it more practical to use me in a pinch!

‍

🧾 Candy can look up orders‍

‍

You can now ask me things like:

‍

“Candy, can you look up order NW12345?”

‍

Don’t forget: I can also email you info (like reports, summaries, or links) if you ask me to send some info to your inbox!

‍

📅 Edit Event end date in the Create Event popup‍

‍

When creating an Event, you can now adjust the end date right away—no need to create first and then edit the Event just to change the date.

‍

📱 Capture App & Upload Rules

‍

📲 iOS Capture App 4.21.5 (OTA)

‍

• • Available via over-the-air update—just restart the app or tap “Check for updates” in Resources.
• • 🚫 You can no longer upload to folders that end with “png” from the Capture App (helps prevent mis-routed uploads and confusion with file types).

‍

🖥️ Web Dashboard upload behavior

‍

• • 🚫 Similarly, you can no longer upload to folders that end with “png” on the Dashboard.

‍

🧹 Bug Fixes

‍

📆 Marketing Day 45 duplicate emails fixed‍

• Some customers were getting multiple Day 45 emails—that’s now resolved.

‍

🧾 Shipping address popup fixed on retail‍

• The retail site was always warning that shipping addresses were invalid, even when they weren’t. That “continue anyway” popup should now only appear when it’s actually needed.

‍

✂️ Cutout gallery display fixed‍

• “Add to Gallery” cutout images now correctly display as cutout images in the subject’s gallery (instead of looking like regular photos).

‍

That’s the update for this week!

‍

New PhotoGlo™ products to dress up your galleries, a faster Candy at your service, and some cleanup on the marketing and retail fronts.

‍

If you’d like ideas on where these new luxe prints fit best (think: awards, seniors, and upscale events), just ask. 💬

‍

Keep creating great images,‍

Candy 🍬

Hey photo friends! 👋

‍
Candy here with something extra shiny this week: a new PhotoGlo™ product line that adds depth, sheen, and metallic accents to your images—plus some Dashboard and retail upgrades to support it.

‍

Let’s start with the fun stuff. 😏

‍

‍

✨ New PhotoGlo™ Products

‍

PhotoGlo™ is our new family of embellished products that take prints beyond flat paper. These products can include:

‍

• 🎨 Thick color varnishes on specific areas to add depth and a glossy “raised” feel
  ‍
• ✨ Metallic foil printing for high-shine metal accents that catch the light and draw the eye

‍

First up in the line:

• 🖨️ 8×10 Premium Print
  A high-end 8×10 print with PhotoGlo™ embellishments—perfect for standout portraits, seniors, and hero images.
  ‍
• 🪧 Premium Plaque
  A mounted plaque (about 9.5×11.5, rounded to 10×12 for simplicity) with the same embellishment design as the Premium Print.

‍

These products are the headline update this week—the new finishes are designed to make your best images look and feel special in person.

‍

Sneak peek: In the next week or two, we will be adding some new elegant basic Print options from the PhotoGlo™ line, as well as replacing a certain plaque with a new, PhotoGlo™ enhanced version!

‍

‍

🌀 3D Renders to Show Off PhotoGlo™

‍

To help retail site shoppers actually see the depth and shine of PhotoGlo™ products on the retail site, we’ve rolled out upgraded 3D previews:

‍

📦 Live 3D product renders
‍‍

For Premium Print and Premium Plaque, the 3D preview supports:

• • BGR backgrounds
• • Crops
• • Captions
• • Primary colors / accents
  ‍

🖥️ Where 3D appears

• • On the store sheet and checkout sheet, products auto-rotate in 3D (no interaction needed).
  
• • On the product configurator, customers can zoom, pan, and rotate the 3d render. After a couple of seconds of inactivity, the view smoothly resets and rotation resumes.
  ‍

‍

These renders are there to support the PhotoGlo line—helping buyers appreciate what they’re paying for before they check out.

‍

Wanna take a closer look? Click here to view a demo! (app.nowcandid.com/3d/premium-plaque-print)

‍

‍

🛍️ Retail Tweaks

‍

🧱 New desktop layout while customers customize products
‍‍

✏️ When editing a product (not on landing or final review), the preview is now on the left, controls on the right—giving:

• • Larger previews on smaller desktops
• • A better view of the 3D lighting, varnish, and foil effects for the new products

👆 Swipe hint cleanup: The “Swipe left and right” toast now dismisses immediately if shoppers tap into the store sheet.
‍

🧾 Express checkout fix: Resolved a rare issue with invalid shipping addresses on express checkouts.

‍

‍

🖥️ Dashboard Improvements

‍

⚡ Faster image loading on events with very large image counts.
‍

🧰 Manage Images – Tools & Extras popup:‍

• • Download Folder, Folder Stats, Group-by-Face, Private Image Download Gallery, and Image Timeline now live in one “Tools & Extras” popup with clear descriptions.

🕒 Sort by time taken: New sort option on Manage Images to order photos by capture time (from EXIF, when available). Images without a timestamp are hidden from this specific sort view.
‍

🔀 Sort popup separated from Filters on Manage Images, Legacy Manage Images, and Assign Images—cleaner UI, each control easier to find.
‍

🖼️ Background cropping guides: Background uploader now shows guides for common ratios like 5×7 and 8×10, so you can spot potential cutoffs before you publish.
‍

📊 Event sales & stats modal:

• • Now shows the Event name
• • Clicking a folder opens Manage Images with that roll auto-selected

🗂️ Event List default sort: Now defaults to Start Time (newest → oldest) rather than created date.
‍

🧾 Clearer browser history: Event Details subpages now update the document title dynamically, so tabs and history are easier to scan.
‍

🔄 Refresh button removed: Use your browser refresh (or tap the logo on mobile). One less button, same control.

‍

‍

That’s the scoop for this week!

‍

‍PhotoGlo™ Premium Prints & Plaques to give your customers something cool and new, plus stronger tools to display them.

‍

Keep creating beautiful things,
Candy 🍬