📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨
By
Candy
on
December 17, 2024
|
3
minute read
Hello, my holly-jolly photographers! 🎅
Candy here, and welcome back to Day 4 of our 12 Days of Christmas countdown.
So far, we’ve revisited the new Web Dashboard, the New Retail Site, and the Offer Creator. Today, let’s look at Capture & Upload App Version 4, one of the key updates that kept you snapping and uploading with ease throughout 2024.
When we rolled out Version 4, we aimed to improve both performance and functionality.
Here’s what made it stand out:
Face Boxes on iOS: Enhanced face detection and clarity for more accurate participant matching.
Performance Improvements: A smoother, faster app experience, letting you focus on capturing the moment rather than waiting on your device.
Dark Mode for OLED Screens: Battery-saving and easier on the eyes, perfect for long event days where every percent of battery counts.
Foundation for Future Tools: This update laid the groundwork for features like GroupTags (stay tuned for Day 7!), ensuring you were ready for the capabilities we’d roll out later in the year.
The Capture & Upload App Version 4 played a crucial role in optimizing your Workflow, and helping you handle busy events with confidence. 🎉
Check back tomorrow for Day 5, as we continue highlighting the top features of 2024. And remember, something extra special awaits on December 25th!
This week’s updates are all about clearer feedback, smoother retail rendering, and a few helpful fixes across the Dashboard, Check-In, and Capture App.
🖼️ Retail: Better Luxe 3D Renders
A few important improvements landed for Luxe products on retail:
✨ Luxe Prints 3D renders now work correctly for horizontal images
💡 Luxe render lighting improved so products look more natural and less over-bright
📱 Mobile cropping on 3D renders is much more stable and performant
Fixed an issue where gesture-based cropping could crash on mobile devices
If you’re selling Luxe products, this should make the preview experience feel more polished.
📤 Dashboard: Clearer Image Upload Errors
The Image Uploader now does a better job explaining what actually went wrong:
🚫 Oversized files now show the real reason
Instead of a vague “Error uploading,” files over the limit will correctly say the image is too large
📏 File size is now included in the error message
Example: File size is over 20 MB (25.3 MB)
🌐 Network issues now say “Network Error”
Much clearer than a generic upload failure
🔁 Automatic retry for network errors
The uploader will now retry up to 5 times before giving up
A small change, but a much better experience when uploads hit a snag.
🧾 Dashboard Fixes & Improvements
📄 Profile invoices fixed
Invoices from January onward should now load correctly
Invoices are also now easier to find through Sidebar Find and Candy navigation
👥 PhotoRosters wording updated
“Members” is now “Contacts” for better consistency across NowCandid
📊 Participant image counts fixed on the Event Participant List for certain Positive ID edge cases
🎨 Fixed an overlay importer edge case that could make Events appear twice in the list
🤳 Check-In Improvements
📋 Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins
✍️ Some check-in copy was updated for clarity
📱 Capture App 5.4.1 (iOS OTA)
🔒 Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up
That’s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.
This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.
Let’s take a look.
🤖 Capture App Now Available on Android (Beta)
The first Android version of the Capture App (v5.0.1) is now available on Google Play.
IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!
This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):
📷 Supports all of our capture workflows
⚡ Same improved upload system introduced in iOS v5
🔁 Camera-triggered auto-launch support
🎨 Android themed icon support
📱 Edge-to-edge Android UI support
If you’ve been wanting to run Capture on Android devices, the foundation is now here!
Screenshots from our new Android Capture & Upload App!
📱 Capture App Improvements
iOS – Version 5.0.1 (OTA)
A few fixes and small usability improvements landed this week:
🔎 Participant not found message when scanning cards
Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.
📊 Image gallery stats now update correctly during uploads.
📂 TKO popup now dismisses properly when setting a folder as TKO.
🖥 Windows Capture App – Version 4.21
⚡ New image upload API improves upload speed and reduces device resource usage
📡 Better behavior when signing into events with no connectivity
📂 Event selector now shows only active events when offline, matching iOS behavior
🏷️ Workflow Improvements
📥 Download PhotoTags directly from the PhotoTags page
This makes it simple to reuse or share tags between events.
📂 PhotoRoster uploads increased
Individual image uploads now support up to 5,000 images at once (previously 1,000).
🎨 Candy Image Studio Reliability Fix
Candy Image Studio uploads now behave more consistently.
Edited images will now reliably appear in all the same places as the original image, including:
All galleries
QuicPics texts
Personal galleries
Previously, images only appeared if they happened to match faces or were manually assigned.
🛍️ Retail Improvements
A couple improvements help prevent confusing edge cases for customers:
👥 Group products now properly enforce group images
If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.
🌍 New international shipping notice
For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.
🖥️ Dashboard Improvements
Some smaller UI improvements landed this week:
✨ Toggle switches now animate smoothly instead of appearing choppy.
That’s the week!
The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.
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