HomeNavigation arrowBlogNavigation arrow
Current page
Feature Updates

Candy's September Recap: New Features from Last Month!πŸ“ΈπŸŽ‰

Candy's September Recap: New Features from Last Month!πŸ“ΈπŸŽ‰
Hello, wonderful photographers!

‍

Candy here, bringing you the first edition of our Recap series! 🌟

‍

This blog post will cover alllllll of September's new features and changes worth mentioning! But going forward, we will be doing Weekly Recaps to keep you in the loop even faster.

‍

We've been busy bees these past few weeks, and I can't wait to share all the fantastic new features and improvements we've made to help you shine even brighter. ✨

‍

Psst... since this is our inaugural recap, we're covering updates from all of September, so grab a comfy seatβ€”it's a bit longer than usual! Going forward, these recaps will be weekly and shorter, but just as sweet. πŸ˜‰

‍

1. Manual Gallery Assignment & Participant Creation πŸ› οΈ

‍

We're thrilled to announce that manual gallery assignment and participant creation are now live! This means you can:

‍

  • β—‹ Assign images to someone's personal gallery manuallyβ€”perfect for those shots where the subject wasn't facing the camera, and face recognition didn't pick them up.
    ‍
  • β—‹ Create participants manually, either one at a time or by uploading a spreadsheet.
    ‍
  • β—‹ Instantly trigger marketing campaigns to individuals when you assign images to them, ensuring they receive their photos promptly.

‍

We believe this will greatly enhance your workflow and support needs. Let us know how it helps you during your next event!

‍

‍

2. Tweaks to the Retail Site for a Smoother Experience πŸ›οΈ

‍

We've made several improvements to our retail site to enhance the shopping experience for your clients:

‍

  • β—‹ "Tap image to get started" text now shimmers on the initial gallery screen to guide users who aren't sure what to do next.
    ‍
  • β—‹ Package creation improvements make it more intuitive for customers to customize their packages and select photos.
    ‍
  • β—‹ Product renders in the cart: The view cart screen now displays product images next to every item, including items within multi-item packages, for increased clarity.
    ‍
  • β—‹ Updated header and footer: Clear guidance on when to contact our retail support or reach out to you, the photographer, for assistance.

‍

These tweaks aim to make the purchasing process as seamless and enjoyable as possible for your clients!

‍

Theme:Β Liquorice - Watermarking:Β Default

‍

3. Default Price Levels Are Back! πŸ’°

‍

Great news! The Default Price Levels from our previous NowCandid system are back and better than ever.

‍

While you can still create custom offers, these ready-made Price Levels are optimized to help you maximize sales in various situations.

‍

  • β—‹ Optimized for success: Designed to boost your sales potential.
    ‍
  • β—‹ Versatile options: Suitable for a wide range of events and client needs.
    ‍
  • β—‹ Easy to access: Gives you good Offer options in a pinch or when entering a new market.

‍

For a detailed breakdown, click here.

‍

‍

4. New Image Notifications for Previous Purchasers πŸ›ŽοΈ

‍

We've improved our marketing system to better serve your clients and help keep those sales up:

‍

  • β—‹ If someone purchases on Day 1 and is photographed again on Day 2, they will now receive a notification about the new images added to their gallery.
    ‍
  • β—‹ Enhances customer engagement: Keeps clients informed and encourages additional purchases.
    ‍
  • β—‹ Prevents missed opportunities: Even early buyers stay in the loop for new content.

‍

This ensures your clients never miss out on their special moments!

‍

‍

5. Google Pay Added to Express Checkout Options πŸ’³

‍

We're excited to introduce Google Pay as a new express checkout option!

‍

Our available payment methods now include:

‍

  • β—‹ Traditional credit/debit card checkout
    ‍‍
  • β—‹ Apple Pay
    ‍
  • β—‹ Google Pay
    ‍
  • β—‹ PayPal (and PayPal Pay Later)
    ‍
  • β—‹ Venmo

‍

And guess what? We have one more express checkout option coming soon! Stay tuned. πŸ“’

‍

Theme:Β Liquorice - Watermarking:Β Default

‍

6. Capture App Version 4.4 for iOS & Windows πŸ“±πŸ’»

‍

The latest Capture App Version 4.4 is now available for both iOS and Windows, featuring:

‍

  • β—‹ Keyboard support for Windows: Windows laptop users can now input phone numbers using the keyboard when using the Tap-A-Face Workflow.
    ‍
  • β—‹ Performance improvements: Smoother and faster app experience.
    ‍
  • β—‹ sRGB color checking: The app now ensures images are in sRGB format, preventing issues caused by Adobe RGB images.
    ‍
  • β—‹ Event Selfie Check-In QR code display: Access the QR code directly from your device when needed.

‍

Upgrade now to enjoy these enhancements!

‍

‍

7. Enhanced Folders Report πŸ“Š

‍

Our Folders Report (which you can find using the Graph button on an Event's Management Page) just got more powerful:

‍

  • β—‹ Sortable columns: Organize by images, participants, sales, and more.
    ‍
  • β—‹ Real-time insights: Works live during events, allowing you to identify your best-performing photographers, mid-event.
    ‍
  • β—‹ Actionable data: Mid-event reporting helps you provide immediate feedback to your team to boost performance.
    ‍
  • β—‹ Download button: This report is now downloadable via the green button in the screenshot below as well!

‍

Optimize your event management like never before!

‍

‍

8. Bulk Visibility Control for Image Folders πŸ“

‍

We've added a handy button in the Manage Images page, when you have a folder selected:

‍

  • β—‹ Mark entire folders as visible or invisible with one click.
    ‍
  • β—‹ Use cases: Quickly hide a batch of images that need reworking, such as a blurry set.
    ‍
  • β—‹ Saves time: Streamlines the process of managing large numbers of images.

‍

Sometimes, mistakes happen! Now you can use this button to quickly hide images in bulk as you work to correct issues.

‍

‍

9. Customize "All Event Images" Gallery Settings πŸ–ΌοΈ

‍

You now have more control over the All Event Images gallery:

‍

  • β—‹ Override default settings at the Offer level.
    ‍
  • β—‹ Options:
    ‍
    • Turn off the All Event Images gallery for Face Matching Events.
      ‍
    • Turn on the All Event Images gallery for Positive ID Events.
      ‍
  • β—‹ Recommendation: We suggest sticking with the defaults, but if you'd like to explore the pros and cons, click here to schedule a chat with us!

‍

Tailor the gallery experience to suit any event's needs!

‍

‍

10. Simplified Selfie Check-In πŸ“²

‍

We've made the Selfie Check-In process even more user-friendly:

‍

  • β—‹ Only requires a cell number OR email address.
    ‍
  • β—‹ Encourages participation: Even though neither field says "optional," most people still provide both.
    ‍
  • β—‹ Addresses Fringe Issues: Every now and then, someone doesn't have (or refuses to provide) a cell or email address. This change will account for those individuals!

‍

Enhances guest engagement and reduces fringe support issues, with no changes on your part!

‍

Theme:Β Liquorice

‍

11. New Unsubscribe Keyword: "NOPE"! 🚫

‍

We've introduced a new, fun way for clients to manage their marketing preferences:

‍

  • "NOPE": Clients can reply with this word to opt out of marketing for a specific event.
    ‍
  • Future communications: They will still receive messages for future events unless they opt out again.
    ‍
  • Accidental "STOP" replies: If someone replies "STOP" though, they'll need to send "START" to our marketing number to resume receiving texts.

‍

This gives your clients more control while still keeping communication lines open for future events.

‍

‍

12. Seasonal Retail Themes: Apple Crumble & Candy Corn πŸ‚πŸŽƒ

‍

Get into the festive spirit with our new retail site themes:

‍

  • Apple Crumble:
    ‍
    • Autumn colors: Warm and inviting hues.
      ‍
    • Falling leaves: Adorable "leaves falling" animation upon gallery arrival, check-in completion, and after checkout.
      ‍
  • Candy Corn:
    ‍
    • Halloween vibes: Shades of black and bright orange.
      ‍
    • Candy corn confetti: Fun "candy corn toss" animation to celebrate the spooky season upon gallery arrival, check-in completion, and after checkout.
      ‍
    • Haunted Retail Site: A few ghosts frequently fly across your customer's screens as they shop!

‍

Delight your clients with these charming themes!

‍

Note: the Leaves &Β Candy Corn only fall across the screen upon gallery arrival, check-in completion, and after checkout - these GIFs are simply showing it in a loop :)

‍

Theme: Apple Crumble - Watermarking:Β Off

‍

Theme:Β Candy Corn - Watermarking:Β Off

‍

We hope these updates make your experience with NowCandid even more enjoyable and efficient.

‍

Your success is our top priority, and we're always here to support you. πŸ’–

‍

As always, if you have any questions or feedback, don't hesitate to reach out. We're all ears! πŸ‘‚

‍

Until next week, keep capturing those amazing moments!

‍

Cheers and sparkles,

‍

Candy 🍬

Related articles

Holiday Gear Up
Success Stories
October 16, 2024

Holiday Gear Up

4
Β minutes read
Are you ready for the Holiday Season?

‍

Maybe not since we have roughly 10 weeks to go. For most photographers, the winter months can bring a noticeable slowdown, but this also presents the perfect opportunity to seize seasonal event opportunities like Santa Portraits and holiday parties.

‍

These festive events are in high demand, and with the right tools, you can make the most out of them!

‍

We want to share a success story from a Santa Portrait Event that took place in the last few years, along with how NowCandid’s Workflows can help you maximize your success this holiday season.

‍

Santa Portrait Station Success

‍

Rachel S., a photography business owner from South Florida, a few years ago landed a Santa Portrait event at a Zoo and turned it into a HUGE win. With Candid's Scanner ID Workflow, Rachel was able to use the same techniques of a typical sports or school picture day and apply them to the Holiday Zoo Lights Santa Event.

‍

To manage the event, Rachel used the Scanner ID Workflow, and generated blank QR cards to pass out to people while they waited in line.

‍

The QR codes were scanned by the guests who then paired their contact info with their QR code! Once they got to the front of the line, Rachel's photographers would scan the next guest's QR with their tethered device, and then take their photos!

‍

The device tethered to the camera would then upload the photos right after they were taken!

‍

With the contact info and pictures both in the system, gallery links were then automatically texted directly to the subjects, right away.

‍

Overall, this event garnered over $42,000 in it's first year!!! Not bad for a couple weeks of work!

‍

NowCandid Workflows: Make Your Holiday Events a Breeze

‍

One of the key elements to success in high-volume holiday events is efficiencyβ€”and that’s where NowCandid’s Workflows come into play.

‍

These workflows streamline the process of capturing, organizing, and delivering photos, allowing you to focus more on your artistry and client experience.

‍

Here are two workflows you’ll want to use during your Santa sessions and holiday parties:

‍

  1. β€’ Scanner ID: The Workflow Rachel used! It's great for efficiently collecting guest contact info while they are in line, letting you move the line along more quickly OR have more time available for additional photos. Contact info is essential for instant image delivery and post-shoot marketing.
    ‍
  2. β€’ Type & Take: This works similarly to the Scanner IDΒ Workflow, except you type the subject's contact info into your tethered device before photographing them. It is not as time efficient at Scanner ID, but it doesn't require you to print out many blank cards before the event!

‍

Seasonal Retail Theme to Add to the Experience

‍

The holiday fun doesn't stop at the eventβ€”it continues when your customers view and purchase their images! With our Candy Cane retail theme, your clients are immersed in the festive spirit as soon as they visit their personal image gallery.

‍

Our themes include delightful touches like falling snowflakes, which gently drift across the screen. These animations help enhance the shopping experience and keep customers wrapped up in the magic of the season.

‍

Theme:Β Candy Cane - Watermarking:Β Default

‍

Use Overlay Art to Add a Special Touch

‍

If you're looking to elevate the experience further, NowCandid offers Overlay Art, allowing you to add optional customized overlays to your clients' images.

‍

These titles add a festive, personal touch to the photos, making them feel extra special, whether it's a corporate holiday party, a Santa session, or a family Christmas gathering.

‍

Imagine sending clients their Santa Portraits, complete with a β€œMerry Christmas 2024” overlay or a custom-designed title that reflects the spirit of the season. It’s little touches like these that make clients feel valued and excited about your servicesβ€”leading to more referrals and repeat business.

‍

‍

Why You Shouldn't Sleep on Holiday Opportunities

‍

The holiday season offers some of the most lucrative photography opportunities of the year, especially when it comes to events like Santa Portrait sessions, corporate holiday parties or large family and friends gatherings.

‍

With many photographers considering this time a "slow season," there's an opportunity to stand out from the crowd by offering fun, engaging photo experiences that families, organizations, and individuals will love.

‍

Adding these events to your services can also build lasting relationships with your clientsβ€”because who doesn’t want to make holiday memories they’ll treasure forever?

‍

Don't Miss Out: Prep for the Holidays Now

‍

The key to success is preparation. Start planning your Santa sessions, promote your holiday event photography, and make sure you're using NowCandid’s powerful tools to handle your Events with ease.

‍

And remember: festive cheer isn’t just for clients. By embracing the holiday season and seizing these photography opportunities, you can fill your calendar and finish the year strong.

‍

Cheers, and may there be many holiday events in your future!

‍

‍Candy 🍬

Big News: Introducing the "View Photos in Sequence" Button for SportsPics! πŸ“£βš½
Feature Updates
October 15, 2024

Big News: Introducing the "View Photos in Sequence" Button for SportsPics! πŸ“£βš½

3
Β minutes read
Hello, amazing photographers and sports enthusiasts!

‍

Candy here with some thrilling news that'll make capturing and enjoying those epic sports moments even better! 🌟

‍

Drumroll, please... πŸ₯ We're excited to introduce the new "View Photos in Sequence" button on the Retail site. It will be visible on SportsPics Events using Face Matching! πŸŽ‰

‍

What's the Buzz About?

‍

Imagine you're photographing a high-energy soccer game. You've snapped a series of shots capturing the intensity of the match. Some photos feature the players' faces, which, thanks to our Face Matching technology and Selfie Check-In or Tap-A-Face workflows, automatically land in their personal galleries.

‍

BUT what about those incredible action shots where the player's face isn't visible? πŸ€”

‍

That's where our "View Photos in Sequence" button comes into play!

‍

How Does It Work?

‍

When your customers view a photo in their personal gallery, they'll now see a "View Photos in Sequence" button. Clicking this button allows them to explore images taken immediately before and after that specific shot.

‍

This means they can easily find and enjoy all the action-packed moments, even if their face isn't visible in every photo! πŸƒβ€β™‚οΈβš‘

‍

The button is visible when previewing a personal gallery photo on the retail site

‍

Why You'll Love It

‍

  • Expand Your Memories: Players can now discover more photos of themselves, capturing every twist, turn, and goalβ€”even those where they're zooming past the camera!
    ‍
  • Enhanced Engagement: Offering more images increases the chances of customers finding that perfect shot they can't wait to share or purchase.
    ‍
  • Effortless Navigation: It's simple and intuitiveβ€”just a click, and they're exploring a sequence of moments from the game.

‍

A Game-Changer for Sports Photography

‍

This feature is a win-win for everyone:

‍

  • Photographers: Showcase more of your work and provide added value to your clients.
    ‍
  • Athletes and Families: Relive the excitement of the game with a comprehensive view of their performance.
    ‍
  • Boost Sales: More images mean more opportunities for sales and happy customers!

‍

Ready to Try It Out?

‍

The "View Image Sequence" button is now live for all SportsPics Events using Face Matching. So go ahead and give it a spin in your next event! We can't wait to see the amazing moments you'll capture and share. πŸ“·πŸ’«

‍

As always, we're here to help you make the most of NowCandid's features.

‍

If you have any questions or feedback, don't hesitate to reach out!

‍

Cheers and high fives,

‍

Candy 🍬

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! πŸ“ΈπŸŽ‰
Feature Updates
October 11, 2024

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! πŸ“ΈπŸŽ‰

6
Β minutes read
Hello, my wonderful photography friends!

‍

Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

‍

We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! πŸ›‹οΈ

‍

Chip Board Now Included with All Print Orders πŸ“¦

‍

We're enhancing the quality of your clients' "unboxing" experience!

‍

  • β€’ Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
    ‍
  • β€’ Reduces Damage: Adds extra protection to prevent potential damage during shipment.
    ‍
  • β€’ Professional Touch: Elevates the overall presentation of your delivered products.

‍

QuicPics & QuicPics GO Enhancements πŸš€

‍

We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

‍

  • β€’ Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
    ‍
  • β€’ Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
    ‍
  • β€’ Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

‍

Theme:Β Starburst - Watermarking:Β Off

‍

Access to Selfie Check-In from All Images Gallery πŸ“²

‍

Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

‍

Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

‍

This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

‍

  • β€’ Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
    ‍
  • β€’ Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
    ‍
  • β€’ Automatic Removal: The button will disappear once the Event's face matching period has ended.

‍

Theme:Β Liquorice

‍

Order History Enhancements πŸ›οΈ

‍

Some new quality of life improvements when it comes to your orders!

‍

  • β€’ Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
    ‍
  • β€’ Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
    ‍
  • β€’ Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

‍

‍

Import Backgrounds and Overlays from Past Events 🎨

‍

For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

‍

  • β€’ Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
    ‍
  • β€’ Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
    ‍
  • β€’ Ideal For: Photographers who frequently do repeat events or have standard branding elements.

‍

‍

Capture App Version 4.5 Update (for iOS)πŸ“±

‍

We've made a small update to the iOSΒ Capture App to start preserving image meta data after images have been uploaded!

‍

This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

‍

  • β€’ No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
    ‍
  • β€’ Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
    ‍
  • β€’ Benefits:
    ‍
    • Check image timestamps to check photographer productivity.
      ‍
    • Review camera settings from past shoots for comparison.
      ‍
    • Evaluate your own or your photographers' settings at the time a photo was taken.

‍

Windows' "image details" information

‍

New Marketing Preview Page πŸ“£

‍

A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!
‍

  • β€’ Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
    ‍
  • β€’ Future Enhancements: Campaigns will become more unique to their respective markets over time.

‍

‍

Minor Changes & Bug Fixes 🐞

‍

We're always working behind the scenes to improve your experience:

‍

  • β€’ Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
    ‍
  • β€’ UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
    ‍
  • β€’ Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
    ‍
  • β€’ Resource Additions: New materials now accessible from the Resources page.

‍

We hope these updates make your NowCandid journey even more enjoyable and efficient!

‍

Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

‍

Cheers and sparkles,

‍

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

‍

‍

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

‍

  • ‍

‍