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Candy's September Recap: New Features from Last Month!πŸ“ΈπŸŽ‰

Candy's September Recap: New Features from Last Month!πŸ“ΈπŸŽ‰
Hello, wonderful photographers!

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Candy here, bringing you the first edition of our Recap series! 🌟

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This blog post will cover alllllll of September's new features and changes worth mentioning! But going forward, we will be doing Weekly Recaps to keep you in the loop even faster.

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We've been busy bees these past few weeks, and I can't wait to share all the fantastic new features and improvements we've made to help you shine even brighter. ✨

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Psst... since this is our inaugural recap, we're covering updates from all of September, so grab a comfy seatβ€”it's a bit longer than usual! Going forward, these recaps will be weekly and shorter, but just as sweet. πŸ˜‰

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1. Manual Gallery Assignment & Participant Creation πŸ› οΈ

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We're thrilled to announce that manual gallery assignment and participant creation are now live! This means you can:

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  • β—‹ Assign images to someone's personal gallery manuallyβ€”perfect for those shots where the subject wasn't facing the camera, and face recognition didn't pick them up.
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  • β—‹ Create participants manually, either one at a time or by uploading a spreadsheet.
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  • β—‹ Instantly trigger marketing campaigns to individuals when you assign images to them, ensuring they receive their photos promptly.

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We believe this will greatly enhance your workflow and support needs. Let us know how it helps you during your next event!

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2. Tweaks to the Retail Site for a Smoother Experience πŸ›οΈ

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We've made several improvements to our retail site to enhance the shopping experience for your clients:

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  • β—‹ "Tap image to get started" text now shimmers on the initial gallery screen to guide users who aren't sure what to do next.
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  • β—‹ Package creation improvements make it more intuitive for customers to customize their packages and select photos.
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  • β—‹ Product renders in the cart: The view cart screen now displays product images next to every item, including items within multi-item packages, for increased clarity.
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  • β—‹ Updated header and footer: Clear guidance on when to contact our retail support or reach out to you, the photographer, for assistance.

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These tweaks aim to make the purchasing process as seamless and enjoyable as possible for your clients!

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3. Default Price Levels Are Back! πŸ’°

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Great news! The Default Price Levels from our previous NowCandid system are back and better than ever.

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While you can still create custom offers, these ready-made Price Levels are optimized to help you maximize sales in various situations.

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  • β—‹ Optimized for success: Designed to boost your sales potential.
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  • β—‹ Versatile options: Suitable for a wide range of events and client needs.
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  • β—‹ Easy to access: Gives you good Offer options in a pinch or when entering a new market.

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For a detailed breakdown, click here.

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4. New Image Notifications for Previous Purchasers πŸ›ŽοΈ

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We've improved our marketing system to better serve your clients and help keep those sales up:

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  • β—‹ If someone purchases on Day 1 and is photographed again on Day 2, they will now receive a notification about the new images added to their gallery.
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  • β—‹ Enhances customer engagement: Keeps clients informed and encourages additional purchases.
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  • β—‹ Prevents missed opportunities: Even early buyers stay in the loop for new content.

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This ensures your clients never miss out on their special moments!

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5. Google Pay Added to Express Checkout Options πŸ’³

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We're excited to introduce Google Pay as a new express checkout option!

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Our available payment methods now include:

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  • β—‹ Traditional credit/debit card checkout
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  • β—‹ Apple Pay
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  • β—‹ Google Pay
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  • β—‹ PayPal (and PayPal Pay Later)
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  • β—‹ Venmo

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And guess what? We have one more express checkout option coming soon! Stay tuned. πŸ“’

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6. Capture App Version 4.4 for iOS & Windows πŸ“±πŸ’»

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The latest Capture App Version 4.4 is now available for both iOS and Windows, featuring:

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  • β—‹ Keyboard support for Windows: Windows laptop users can now input phone numbers using the keyboard when using the Tap-A-Face Workflow.
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  • β—‹ Performance improvements: Smoother and faster app experience.
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  • β—‹ sRGB color checking: The app now ensures images are in sRGB format, preventing issues caused by Adobe RGB images.
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  • β—‹ Event Selfie Check-In QR code display: Access the QR code directly from your device when needed.

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Upgrade now to enjoy these enhancements!

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7. Enhanced Folders Report πŸ“Š

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Our Folders Report (which you can find using the Graph button on an Event's Management Page) just got more powerful:

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  • β—‹ Sortable columns: Organize by images, participants, sales, and more.
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  • β—‹ Real-time insights: Works live during events, allowing you to identify your best-performing photographers, mid-event.
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  • β—‹ Actionable data: Mid-event reporting helps you provide immediate feedback to your team to boost performance.
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  • β—‹ Download button: This report is now downloadable via the green button in the screenshot below as well!

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Optimize your event management like never before!

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8. Bulk Visibility Control for Image Folders πŸ“

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We've added a handy button in the Manage Images page, when you have a folder selected:

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  • β—‹ Mark entire folders as visible or invisible with one click.
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  • β—‹ Use cases: Quickly hide a batch of images that need reworking, such as a blurry set.
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  • β—‹ Saves time: Streamlines the process of managing large numbers of images.

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Sometimes, mistakes happen! Now you can use this button to quickly hide images in bulk as you work to correct issues.

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9. Customize "All Event Images" Gallery Settings πŸ–ΌοΈ

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You now have more control over the All Event Images gallery:

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  • β—‹ Override default settings at the Offer level.
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  • β—‹ Options:
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    • Turn off the All Event Images gallery for Face Matching Events.
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    • Turn on the All Event Images gallery for Positive ID Events.
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  • β—‹ Recommendation: We suggest sticking with the defaults, but if you'd like to explore the pros and cons, click here to schedule a chat with us!

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Tailor the gallery experience to suit any event's needs!

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10. Simplified Selfie Check-In πŸ“²

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We've made the Selfie Check-In process even more user-friendly:

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  • β—‹ Only requires a cell number OR email address.
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  • β—‹ Encourages participation: Even though neither field says "optional," most people still provide both.
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  • β—‹ Addresses Fringe Issues: Every now and then, someone doesn't have (or refuses to provide) a cell or email address. This change will account for those individuals!

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Enhances guest engagement and reduces fringe support issues, with no changes on your part!

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11. New Unsubscribe Keyword: "NOPE"! 🚫

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We've introduced a new, fun way for clients to manage their marketing preferences:

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  • "NOPE": Clients can reply with this word to opt out of marketing for a specific event.
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  • Future communications: They will still receive messages for future events unless they opt out again.
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  • Accidental "STOP" replies: If someone replies "STOP" though, they'll need to send "START" to our marketing number to resume receiving texts.

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This gives your clients more control while still keeping communication lines open for future events.

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12. Seasonal Retail Themes: Apple Crumble & Candy Corn πŸ‚πŸŽƒ

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Get into the festive spirit with our new retail site themes:

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  • Apple Crumble:
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    • Autumn colors: Warm and inviting hues.
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    • Falling leaves: Adorable "leaves falling" animation upon gallery arrival, check-in completion, and after checkout.
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  • Candy Corn:
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    • Halloween vibes: Shades of black and bright orange.
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    • Candy corn confetti: Fun "candy corn toss" animation to celebrate the spooky season upon gallery arrival, check-in completion, and after checkout.
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    • Haunted Retail Site: A few ghosts frequently fly across your customer's screens as they shop!

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Delight your clients with these charming themes!

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Note: the Leaves &Β Candy Corn only fall across the screen upon gallery arrival, check-in completion, and after checkout - these GIFs are simply showing it in a loop :)

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Theme:Β Candy Corn - Watermarking:Β Off

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We hope these updates make your experience with NowCandid even more enjoyable and efficient.

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Your success is our top priority, and we're always here to support you. πŸ’–

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As always, if you have any questions or feedback, don't hesitate to reach out. We're all ears! πŸ‘‚

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Until next week, keep capturing those amazing moments!

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Cheers and sparkles,

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Candy 🍬

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Wrapping Up Grad Season: Key Takeaways for Photographers Using GradPics Now
GradPics
May 28, 2024

Wrapping Up Grad Season: Key Takeaways for Photographers Using GradPics Now

5
Β minutes read

As we move past the mid-way point of graduation season, it's a perfect time to reflect on the key takeaways and strategies that can boost your photography business in these last handful of ceremonies.

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The impact of using NowCandid's GradPics Now program has been significant for photographers working both large and small events. Here’s a look at what we've learned so far and how you can make the most of the remaining graduations.
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Tips for a Successful Graduation Season
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1. Prioritize Speed Over Extensive Retouching

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‍In the fast-paced environment of graduation ceremonies, the quick delivery of photos can significantly boost your sales. Focus on capturing the best possible shots in-camera and ensure speedy delivery to clients.

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2. Stick to SRGB Color Profiles for Retouching

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‍If retouching is necessary, save images in an SRGB color profile. This ensures consistency and vibrancy across all viewing platforms, enhancing the overall appeal of your photos to clients.

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3. Use Direct Flash to Enhance Image Quality

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‍Proper lighting is crucial, especially in the varied environments of graduation venues. Using direct flash can help mitigate common lighting issues such as facial shadows, ensuring your subjects are evenly lit and stand out.

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4. Be Prepared: Carry Extra Batteries and a Backup Camera

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‍Always be prepared for the unexpected. Carry extra batteries and a backup camera to all events. This ensures uninterrupted shooting, even if your primary camera fails or batteries run out.

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NowCandid Best Practices: Selfie Check-In Workflow

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NowCandid's Selfie Check-In workflow is designed to streamline the graduation photography process, making it easier for photographers to manage large events and ensuring every graduate's moment is captured. Here's how to effectively use this feature:

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  • Ensure Participation: Encourage every graduate to use the Selfie Check-In upon arrival. Consider assigning assistants to facilitate this process and ensure a smooth workflow.
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  • Visibility: Utilize multiple QR code placementsβ€”signs, lanyards, and handheld QR code signsβ€”to ensure no one misses out. This increases the chances of capturing every graduate.
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  • Extended Reach: Gather information not just from graduates, but also their families. This expands your marketing reach and increases the potential for sales.

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Highlighting Best Performing Graduations with NowCandid

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The power of NowCandid's tools is evident in the outstanding performance of several recent graduation events:

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  • An Oklahoma Medical College Commencement
    • ~150 graduates
    • ~$65 sales per graduate
    • ~$9,750 in sales

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  • An Oklahoma Graduate School Commencement
    • ~115 graduates
    • ~$41.50 sales per graduate
    • ~$4,772.50 in sales

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  • A Louisiana Medical College Commencement
    • ~175 graduates
    • ~$40 sales per graduate
    • ~$7,000 in sales

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  • A Louisiana College Commencement
    • ~250 graduates
    • ~$37.50 sales per graduate
    • ~$9,375 in sales

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  • An Alaska College Graduation Ceremony
    • ~100 graduates
    • ~$21 sales per graduate
    • ~$2,100 in sales

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All these events were photographed in the last two months, showcasing the incredible potential of leveraging NowCandid for your graduation photography needs.

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Ready to Elevate Your Graduation Photography?

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There's still time to use NowCandid for your upcoming graduation events. If you have any questions or need help setting up an event, our experts Jack and Darwin are here to assist you.

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Schedule a session with them today at https://calendly.com/nowcandid-training to ensure you're fully prepared to make this graduation season your most successful yet!

Grad Season 2024 Mid-Season Report: Small Grads Outperforming Expectations
GradPics
May 22, 2024

Grad Season 2024 Mid-Season Report: Small Grads Outperforming Expectations

6
Β minutes read

We have talked about graduations a lot in our blog posts lately, as we try to help photographers be as prepared as possible for graduation season this year. And now, it's time to look at some numbers, and see what kinds of Events are performing well so far. After which, we'll discuss the findings.

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Small Graduations Leading the Way 🌟

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As the title implies, small graduations (graduations in the 50-250 graduate range) have been some of the top performers so far this grad season. While some larger graduations have more total sales overall thanks to the large number of participants, certain smaller graduations have sales per graduate averages that blow large graduations out of the water.

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Below are a few examples of GradPics Now graduations that have taken place in either April or May of this year. Keep in mind these are sales so far and being these Events are recent, these numbers will continue to rise.

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Note: Many details have been removed, summarized, or approximated to preserve privacy for all parties involved with these Events.

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  • An Oklahoma Medical School Graduation
    • ~100 graduates
    • ~$48 sales per graduate
    • ~$4,800 in sales

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  • A Kansas Medical School Graduation
    • ~150 graduates
    • ~$49 sales per graduate
    • ~$7,350 in sales

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  • A Texas Ring Ceremony
    • ~200 graduates
    • ~$46.50 sales per graduate
    • ~$9,300 in sales

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  • A Louisiana High School Graduation
    • ~75 graduates
    • ~$31 sales per graduate
    • ~$2,325 in sales

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  • A Small Arkansas College Graduation
    • ~250 graduates
    • ~$31.50 sales per graduate
    • ~$7,875 in sales

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5 quick examples, 5 different locations, and even some variety in terms of the type of ceremony. But all of them were relatively small. And yet, their sales per graduate averages far exceed the $20 sales per graduate benchmark we expect photographers to hit when doing a good job of implementing GradPics Now's best practices.

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Why Are Small Graduations Excelling? πŸ€”

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Are these more intimate graduation ceremonies more conducive to better photography? OR, is this a question of staffing? Perhaps it is simply easier to execute Selfie Check-In well, and take more pictures per graduate when there are fewer graduates to photograph. Several of these top-performing Events are related to medical schools; could that demographic have a lot of overlap with photo-buyers?

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As always, the answer is likely a mix of all the above. However, I suspect that the most influential factor is the staffing.

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Many photographers, especially those using NowCandid, are either just branching out into graduations for the first time or are just beginning their journey of scaling up and growing their photo business. To maximize your graduation sales, you need good quality pictures and a lot of them. Getting a strong image per graduate count is one of the best ways to improve your sales and sales per graduate averages - second only to doing a good job with Selfie Check-In for the Event.

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Photographers that are new to graduations or still working to grow their business likely cannot send a large enough staff to large graduation ceremonies to cover them as effectively as the same staff could cover a smaller graduation. With a better photographer-to-graduate ratio, it becomes easier to focus on getting good pictures and increasing your image per graduate averages, and thus, better sales per graduate averages.

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What This Means for You πŸ“Š

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All in all, following the best practices we have outlined in our recent graduation-related posts are the best ways to increase your graduation sales and to provide both yourself and your customers with a smooth, streamlined graduation experience:

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But perhaps we have not talked enough about proper staffing, as the exceptional averages at certain smaller ceremonies outshining NowCandid's larger ceremony averages are noteworthy.

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And of course, maybe most importantly of all, is to realize that small graduations can be extremely lucrative when care is put into them! So, consider booking some of the smaller graduations you may have shied away from in the past. Plus, it can be helpful to avoid putting all your eggs into just a few large graduations you have. Schools can be fickle, and you never know when one may decide to switch providers.

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That's all for now!

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Happy snapping,

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Jack III

Why GradPics Now?
GradPics
May 16, 2024

Why GradPics Now?

7
Β minutes read

Streamline Your Graduation Photography Business with NowCandid! πŸŽ“πŸ“Έ

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Hey there, amazing photographers! It's Candy, your cheerful guide from NowCandid, here to make your graduation season smoother and more profitable than ever. 🌟

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With the grad season in full swing, NowCandid is your ultimate partner in simplifying your workflow, boosting your sales, and keeping your customers delighted. Let's explore how NowCandid can revolutionize your photography business this graduation season!

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Why Choose NowCandid for Your Photography Business?

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Graduations are a golden opportunity to capture cherished memories and grow your business. But handling the logistics can be overwhelming. That’s where NowCandid comes in, making the entire process hassle-free for you.

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1. Selfie Check-In: Streamlined Image Delivery

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‍Our Selfie Check-In feature collects contact information and selfies from event participants, creating a reference image paired with their contact info. This enables our face matching process to automatically organize photos into personal galleries and deliver links via text and email. It’s a convenient and efficient tool for both you and your clients, ensuring the right images get to the right people right away. πŸŽ‰

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2. Live-Uploading: Flexible Photo Upload Options

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‍With NowCandid, you have the flexibility to upload photos during the event or right after. During the event, tether your camera to a cellular-enabled device like an iPhone, LTE iPad, or LTE Windows tablet for real-time uploads. Alternatively, you can upload photos via the web dashboard after the event. Either way, once an image matches a subject's selfie, it’s added to their personal gallery and delivered instantly. πŸš€

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3. Face Matching: Boost Your Sales

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‍Our Face Matching technology doesn’t just save you time – it can significantly increase your sales. Here’s how:

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  • More Photos, More Sales: With Face Matching, you can take more photos at the graduation without worrying about organizing them. The more photos per graduate, the higher the chances of making a sale and increasing the average order size.
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  • Faster Marketing: Face Matching allows you to market photos to subjects faster than ever. Quick delivery capitalizes on the emotional high of the event, making subjects more likely to purchase. Delaying image delivery for editing often results in missed sales opportunities.

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4. Background Removal: Offer More Choices to Your Clients

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‍Our automated Background Removal service gives your clients more options by removing the background behind subjects, allowing them to choose from a variety of backgrounds in different colors and settings. This feature turns one image into multiple choices, enhancing customer satisfaction and increasing sales. 🌈

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Boost Your Sales and Simplify Operations

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Graduation season is a prime time to maximize your revenue. Here’s how NowCandid can help you achieve that:

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Transparent Reporting: Monitor Your Success

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‍Our platform provides transparent reporting, giving you insights into sales per order, profit margins, and order statuses. With these metrics at your fingertips, you can make informed decisions to grow your business. πŸ“ˆ

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No Subscription Fees: We Earn When You Do

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‍At NowCandid, we succeed when you do. Our revenue model is based on a portion of your sales, with no subscription fees. This means our goals are perfectly aligned with yours, ensuring we always strive for your success. πŸ’ͺ

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Customer Support: We’ve Got Your Back

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‍NowCandid handles retail customer support, allowing you to focus on photography while we take care of your clients’ queries and issues. This means happier customers and less stress for you. πŸ“ž

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Integrated Lab: Better Deals and Faster Delivery

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‍With NowCandid’s own lab, you get a better deal (financially) than you can find anywhere else. This setup simplifies support by eliminating the need for multiple vendors for software and fulfillment.

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Plus, our fully integrated, all in-house software-to-lab system ensures optimal image delivery times, so your clients receive their photos faster and with superior quality. 🏭

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Schedule a Call and Maximize Your Potential!

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Ready to make this graduation season your best yet? Schedule a call with us via our Calendly to review best practices, discuss strategies, and get personalized tips to enhance your business. Our team is here to support you every step of the way. πŸ“ž

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Join the NowCandid Family Today!

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With NowCandid, you have all the tools you need to streamline your operations, boost your sales, and keep your customers delighted. Let's make this graduation season a massive success together. Sign up today and experience the NowCandid difference! ✨

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Happy photographing! πŸ“Έ

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Warmest regards,

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Candy πŸ’–

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Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
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  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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