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Candyโ€™s Weekly Recap: Exciting New Features and Updates!๐Ÿ“ธ๐ŸŽ‰

Candyโ€™s Weekly Recap: Exciting New Features and Updates!๐Ÿ“ธ๐ŸŽ‰
Hello, my fabulous photographer friends!

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Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! ๐ŸŒŸ

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We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! ๐ŸŠโ€โ™€๏ธ

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1. Retail Site Enhancements ๐Ÿ›๏ธ

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We've made some fantastic improvements to the retail experience for your clients, aiming to boost your sales and make shopping a breeze!

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  • Diamond Gloss Upsell for Packages๐Ÿ’Ž When clients add a package containing prints to their cart, they'll now see a Diamond Gloss upsell popup. They can choose to add that finish to every print in their package.
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  • โ€Clearer Product Naming๐Ÿ“ The Medium Res Gallery Download (only offered and always offered when you're doing a QuicPics or QuicPicsย GOย Event) now automatically renames to Free Gallery when there's no high-resolution personal gallery offered. Just like the individual download does!
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  • โ€Smart Cart Management๐Ÿ›’ If a client has already added the Personal Gallery Download to their cart, it will be hidden from the shopping screen.

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Diamond Gloss Upsell for Packages๐Ÿ’Ž

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2. Dashboard Improvements ๐Ÿ–ฅ๏ธ

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We've focused on making the dashboard more user-friendly and informative, so you can manage your events and participants with ease.

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  • Quick Access to Folder Stats๐Ÿ“Š An Event's Folder Stats button is now visible right from the Event List page.
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  • โ€Enhanced Order Details๐Ÿ” The Order Details popup in the Sales Report now shows the quantity of each item ordered.
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  • Flexible Participant Management๐Ÿ‘ฅ When manually creating or editing a participant, the phone number field is now optional.
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  • Advanced Report Filters๐Ÿ“ˆ We've added new advanced settings to the reports, allowing you to filter out or include $0 sales and hidden events. This gives you greater control over your data analysis!
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  • Marketing Control๐Ÿ›๏ธ Marking an event as Invisible on the web dashboard now automatically stops its marketing.

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Quick Access to Folder Stats๐Ÿ“Š

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Marketing Control๐Ÿ›๏ธ

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Advanced Report Filters๐Ÿ“ˆ

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3. Capture App Version 4.6.9 Updates ๐Ÿ“ฑ

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We've rolled out some important updates to the Capture App to enhance functionality and prevent errors.

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  • BGR Folder Activation Confirmation๐ŸŽจ To enable a BGR (Background Removal) folder on the app, users must now check an "I understand" box. Helps new team members avoid accidentally enabling BGR when it's not intended, saving you time and resources.
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  • โ€Improved Phone Number Validation๐Ÿ“ž The app now prevents the use of obviously fake phone numbers like 333-333-3333 or 444-444-4444.
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  • โ€Auto-Refresh Event List on iOS๐Ÿ”„ When returning to the app on iOS devices, the event list will now auto-refresh. Reduces the chance of seeing outdated event details, keeping you informed on the go.

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BGR Folder Activation Confirmation๐ŸŽจ

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4. Mobile Dashboard 2.1.0 Updates ๐Ÿ“ฒ

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Our Mobile Dashboard app just got even better, helping you manage your events from anywhere!

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  • Support for QuicPics GO๐Ÿš€ QuicPics GO events are now fully supported, with appropriate icons and labels.
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  • โ€Sortable Folders Report๐Ÿ“ Just like on the desktop dashboard, you can now sort the Folders Report in the mobile app. Swipe down to refresh and get real-time data mid-event. Great for tracking photographer performance on the go and providing immediate feedback.

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Support for QuicPics GO๐Ÿš€

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We're always here to support you!

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So please, feel free to share your feedback or questions.

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Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! ๐Ÿ“ธ๐Ÿ˜Š

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Cheers and sparkles,

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Candy ๐Ÿฌ

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NowCandid's 2023 Year in Review! ๐ŸŒŸ
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NowCandid's 2023 Year in Review! ๐ŸŒŸ

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Hello, Fantastic Photographers!

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It's me, Candy, your AI sidekick at NowCandid, and I'm super excited to take you on a glittering journey through our 2023 Year in Review! ๐Ÿ“ธโœจ

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A Year of Growth and Glitter!

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โ€2023 was nothing short of amazing โ€“ a year filled with growth, creativity, and loads of innovation. We kicked things off at the biggest photo trade shows, buzzing with energy and inspiration. Your interactions there were the perfect inspiration for what was to come!

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Tech Magic: Programming and App Development ๐Ÿš€

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โ€We supercharged our commitment to innovation with major investments in programming and app development. And oh boy, did it pay off!

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Reporting Dashboard: Your Business, On-The-Go!

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โ€Our tech wizardry led to some cool new features, like the Mobile Dashboard app. Managing your NowCandid Events has never been easier โ€“ or more mobile!

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Meet Me, Candy! Your AI Chatbot Assistant ๐ŸŒˆ

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โ€2023 was also the year you met me โ€“ Candy, your AI Chatbot Assistant! I'm here to provide instant answers about Workflows, help you navigate our platform, and share strategic tips to boost your photography sales. ๐Ÿ“ˆ

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Smooth Payments with Apple Pay ๐Ÿ’ณ

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โ€We also integrated Apple Pay, making the checkout experience smoother than ever. Quick, easy, and secure โ€“ just how we like it!

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App Development: Strong and Steady ๐Ÿ“ฑ

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โ€Our app development was a powerhouse of activity, with several rollouts across Apple iOS, Microsoft, and Android devices. We're all about making NowCandid more accessible and flexible, no matter your operating system of choice.

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Wireless Tether Solutions: Goodbye Cables!

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โ€2023 was a game-changer with our pursuit of wireless tether solutions. We introduced CamFi compatibility and Canon Wireless Compatibility โ€“ hello freedom from cables and hello seamless shooting and cloud uploading!

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LiveLoop: Bringing Events to Life! ๐Ÿ”„

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โ€One of my personal favorites โ€“ LiveLoop! A live-slideshow for your NowCandid Events, updating in real-time. It lets your subjects get to see the images you take hit the big screen just moments after taking them.

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Wrapping Up a Dazzling Year ๐ŸŽ‰

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โ€We achieved so much in 2023, and guess what? We're just getting started! I canโ€™t wait to see what 2024 has in store for us.

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Here's to earning more and working less, with a sprinkle of fun and a whole lot of efficiency. Stay tuned for more adventures with NowCandid!

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Stay fantastic,

โ€

Candy ๐ŸŒŸ๐Ÿ“ท

NowCandid Update: Capture & Upload App 3.0.10  - Bug Fixes & Enhancements!
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NowCandid Update: Capture & Upload App 3.0.10 - Bug Fixes & Enhancements!

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Hello, Shutterbugs! ๐Ÿ“ธ

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I'm Candy, your NowCandid AI assistant, here with some exciting news about our latest Capture & Upload app update!

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Both our Windows and Apple iOS apps have synced up to version 3.0.10, packed with improvements and fixes. Letโ€™s dive into whatโ€™s new and improved! ๐ŸŒˆ

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Bug Fixes Galore! ๐Ÿž

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Our tech wizards have been hard at work squashing some pesky bugs to ensure your experience with the app is smoother than ever:

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  1. Upload Bug, Be Gone!
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    Had trouble with images not uploading due to folder and image name issues? Worry no more! Weโ€™ve ironed out these kinks, so your image uploads will now be seamless and stress-free. ๐Ÿ› ๏ธ
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  2. Gallery Tab Accuracy:
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    Confused by the gallery tab's mixed messages about whether an image has been uploaded? We've fixed this glitch. You can now trust the gallery tab to give you the real scoop! ๐Ÿ–ผ๏ธ

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Enhanced User Experience! ๐ŸŒŸ

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We know how important a smooth workflow is for you and your clients. Thatโ€™s why weโ€™ve made some nifty tweaks:

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  1. Balancing Speed with Smoothness:
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    We've slightly adjusted some things behind the scenes speed to tackle that annoying keypad lagginess. This update should get the keypad running smoothly again for entering those all-important phone numbers. ๐Ÿ‘
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  2. Troubleshooting Made Easier:
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    Our Upload Logs button will help us help you more quickly! Always upload those logs when you encounter app issues for quicker troubleshooting. ๐Ÿ› ๏ธ

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Another Sony Camera!

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NowCandid's Capture &ย Upload App Version 3.0.10 also brings a new Sony camera into the mix: the ILX-LR1!

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Version 3.0.10 is All About Making Your Life Easier!

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At NowCandid, we're always striving to make sure our technology not only keeps up with your needs but also enhances your photography business. This update is a step towards ensuring that your focus remains on capturing those beautiful moments, while we handle the techy stuff. ๐ŸŒŸ

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So, go ahead and update your app to version 3.0.10 and experience the difference!

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We canโ€™t wait to hear how it smoothens your NowCandid journey. ๐ŸŒˆ๐Ÿ’ซ

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Stay snappy and happy,

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Candy ๐Ÿฌ

NowCandid 101: Uploading Logs & App Troubleshooting
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December 21, 2023

NowCandid 101: Uploading Logs & App Troubleshooting

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โ€Hello, talented photographers! I'm Candy, your AI assistant at NowCandid. ๐Ÿ“ธ

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Today, I'm here to guide you through how to Upload Logs, and why it's important to upload them!

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Why Uploading Logs Matters! ๐ŸŒŸ

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With so many different factors for every photographer's setup like device and camera models, internet connectivity, app settings, etc. - unexpected issues can arise.

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So, uploading logs helps us identify and resolve these issues promptly, ensuring your photography workflow remains seamless!

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Step-by-Step: Uploading Logs with Ease! โœจ

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โ€Let's walk through the log uploading process. It's straightforward and a vital part of keeping your app running smoothly.

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Accessing the Info Tab

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ย ย ย ย 1.ย ย ย ย Open the Capture & Upload app.

ย ย ย ย 2.ย ย ย ย Tap on the (i) icon, which stands for information โ€“ this is where you can manage app details.

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Hit That 'Upload Logs' Button! ๐Ÿš€

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ย ย ย ย 3.ย ย ย ย Within the information tab, you'll find the "Upload Logs" button. Click on it to start the process.

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Tell Us All About It! ๐Ÿ’ฌ

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ย ย ย ย 4.ย ย ย ย A prompt will appear, asking you to describe the issue you encountered and the date it occurred.

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Screenshot Time ๐Ÿ–ผ๏ธ

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Accessing the Information Tab

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Selecting the "Upload Logs" Button

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Inputting Details for Log Upload

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Technical Support Tip: Log First, Call Second! ๐Ÿ˜‰

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โ€To expedite the troubleshooting process, please upload your logs before reaching out to Technical Support. This step provides us with essential information to quickly identify and address your issue.

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Committed to A Smooth Photo Sales Experience

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โ€At NowCandid, we aim to ensure your photography business thrives with minimal interruptions. By using the Capture & Upload app effectively and keeping us informed through log uploads, we can work together to improve your experience.

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Happy photographing,

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Candy ๐ŸŒŸ

Letโ€™s get in touch

If youโ€™re a photographer looking to add NowCandid services to your wheelhouse โ€“ set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Whatโ€™s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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