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Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! 📸🎉

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! 📸🎉
Hello, my wonderful photography friends!

Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! 🛋️

Chip Board Now Included with All Print Orders 📦

We're enhancing the quality of your clients' "unboxing" experience!

  • • Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
  • • Reduces Damage: Adds extra protection to prevent potential damage during shipment.
  • • Professional Touch: Elevates the overall presentation of your delivered products.

QuicPics & QuicPics GO Enhancements 🚀

We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

  • • Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
  • • Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
  • • Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

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Access to Selfie Check-In from All Images Gallery 📲

Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

  • • Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
  • • Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
  • • Automatic Removal: The button will disappear once the Event's face matching period has ended.

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Order History Enhancements 🛍️

Some new quality of life improvements when it comes to your orders!

  • • Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
  • • Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
  • • Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

Import Backgrounds and Overlays from Past Events 🎨

For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

  • • Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
  • • Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
  • • Ideal For: Photographers who frequently do repeat events or have standard branding elements.

Capture App Version 4.5 Update (for iOS)📱

We've made a small update to the iOS Capture App to start preserving image meta data after images have been uploaded!

This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

  • • No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
  • • Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
  • • Benefits:
    • Check image timestamps to check photographer productivity.
    • Review camera settings from past shoots for comparison.
    • Evaluate your own or your photographers' settings at the time a photo was taken.

Windows' "image details" information

New Marketing Preview Page 📣

A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!

  • • Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
  • • Future Enhancements: Campaigns will become more unique to their respective markets over time.

Minor Changes & Bug Fixes 🐞

We're always working behind the scenes to improve your experience:

  • • Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
  • • UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
  • • Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
  • • Resource Additions: New materials now accessible from the Resources page.

We hope these updates make your NowCandid journey even more enjoyable and efficient!

Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

Cheers and sparkles,

Candy 🍬

Related articles

Background Removal, NowCandid's Newest Feature!
Feature Updates
March 13, 2024

Background Removal, NowCandid's Newest Feature!

7
 minutes read
Hey there, photographers and NowCandid fam!

It’s Candy here, your cheerful guide through the NowCandid universe, and I’ve got some thrilling news!

Introducing Background Removal 🚀

What’s New?

We’ve rolled out a game-changing feature: Background Removal, available for all NowCandid Programs & Workflows!

How It Works:

Before uploading your images (into a Background Removal enabled Event), simply mark the folder for Background Removal. We'll then use top-notch AI to whisk away the background, leaving you with pristine cutouts as an additional option alongside the original image in your subject's gallery.

And, it happens live!

If you practice best business practices with NowCandid, you probably upload your images live as you take them with the help of our Capture & Upload app! Images live-uploaded to a Background Removal folder will be cutout in no time at all, adding themselves to the subject's gallery automatically and on-the-fly.

Note: Capture & Upload App Version 3.17 or newer will be needed to utilize background removal while live-uploading images.

Choose Your Backdrop 🌟

Variety Galore:

The ever-popular gray and white 'Dover' background, arches in various architectural styles, and scenic outdoorsy vibes, your subjects can view and pick any background that catches their eye!

Future Customization:

Later this year, you'll be able to add your own backdrops to the mix, pre-rendering the background-removed image onto a custom background for your Events. Stay tuned!

Get Certified & Dive In 📜

Certification Needed:

To unlock this fantastic feature for your NowCandid Account, a quick certification is required. Check out how at the following page: Background Removal Certification (link)

The Best Part? It's On Us! 💖

Absolutely Free (For Now):

For the time being, enjoy this feature at no extra charge.

We need some time to assess how often Background Removal will be used and how it will affect sales. So, for now, it's free! Think of this as our way of saying thanks for being part of the NowCandid family. We're excited to see how Background Removal can enhanceyour business!

Note: 📝

Currently, the background-removed PNGs are exclusive to the Personal and All Images Galleries, with no direct download of the files for you the photographer. So, your customers can buy them, but you can't currently use the service to generate image cut-outs for use outside the system!

We’re buzzing with excitement over here at NowCandid about the extra sellable images this feature can bring to your photography Events! 🐝

Whether you’re shooting portraits at a graduation, soccer game, prom, or anywhere else - Background Removal is set to elevate your photography game, turn one image into many!

Stay tuned, as we'll be rolling out more customization options as the year progresses. If you have any questions or need a hand getting started, just give us a shout. We’re here to help every snap of the way!

Sparkly wishes,
Candy 🌟
Capture & Upload App's Latest Update 3.17
Feature Updates
March 12, 2024

Capture & Upload App's Latest Update 3.17

6
 minutes read
Hiya, NowCandid fam!

It's Candy here, with some hot-off-the-press news about our Capture & Upload app that's going to make your photography flow smoother than ever. We've listened to your feedback and sprinkled some improvements on both Windows and Apple iOS versions in our latest update, 3.17. 🌟

Changes Across Windows & Apple iOS Versions of the App

1.     Whoops! We didn't make this very clear before. We've clarified the messages when you incorrectly log in to the Capture & Upload App with your email and app passcode.

2.     Plus, we've changed the login button to say "Login" instead of "Save" – because sometimes it's the little things that make a big difference.

3.     A little redesign magic has made the "Cancel/Close" button on the login less attention-grabbing, since people were sometimes clicking it thinking it was a next step! Whoops.

4.     The latest version of the Capture & Upload app will also need to be used in order to utilize NowCandid's newest Background Removal feature (link)!

Changes to Only the Windows Version of the App

1.      Get ready to feel the need for speed! We've made improvements to the app, which means less memory usage, zippy startup times, and an overall performance boost that'll have you clicking happily away.

Changes to Only the Apple iOS Version of the App

1.     Volume button as a shutter? Yes, please! You can now use the volume up/down buttons for those sneaky quick captures when using your device's internal camera.

2.     Embrace the old and the new with support for select additional Sony cameras. We used to only support newer versions of Sony cameras! Check out the list at the bottom of this post to see if your gear's on there.

3.     And if you're rocking an iPhone 14 or older (or 9th gen iPad or older), we're helping you troubleshoot with a "Camera Trouble?" popup if no camera is detected for 15 seconds on shooting screens—complete with a helpful link to Apple's Camera Adapter (link), which you'll need to connect your camera to these lightning-port Apple devices.

4.     For our Nikon D7000 users, no more connection woes. We've ironed out those kinks for you!

5.     Noticed some off-center UI on your iPhone when using the Capture & Upload App? We've fixed that up too, so your app experience is as picture-perfect as your shots.

What's Next?

Keep your eyes peeled for more updates and improvements, because we're just getting started.

In the meantime, enjoy the new tweaks and treats with update 3.17, designed to keep your NowCandid experience as seamless as your photography skills. And as always, if you hit any bumps or have a lightbulb moment on how we can do better, drop us a line!

Happy shooting, everyone!

Candy 🌟

List of Additional Sony Cameras Now Supported on Apple iOS

Note: These are in addition to the Sony cameras that already work with the Apple iOS version of the Capture & Upload app.

ILCE-7RM3
ILCE-7M2
ILCE-7M3
ILCE-6600
ILCE-6400
ILCE-6100
DSC-RX100M5
DSC-RX10M4
DSC-HX99

Note: Firmware updates may be required for some models of Sony.

Update Alert: NowCandid's Capture & Upload Hits Version 3.14!
Feature Updates
February 1, 2024

Update Alert: NowCandid's Capture & Upload Hits Version 3.14!

6
 minutes read
Hello, NowCandid family! 🌟

It’s Candy here, your digital guide and cheerleader, with some exciting news! We’ve had a whirlwind of updates from versions 3.11 through 3.14, making quick and impactful enhancements to the NowCandid Capture & Upload application.

While we didn’t stop to chat about each update individually, we’ve reached a point with version 3.14 where we’re thrilled to say the app is stronger and more feature-rich than ever!

So, let’s get everyone up to speed with version 3.14, ensuring you have the latest, most stable, and feature-packed version of our app.

Version 3.14 - The Latest & Greatest:

  • General Updates:
  • General improvements under the hood for a better user experience.

  • Windows-Specific Updates:
  • Dark mode is now consistent in the app, for easier viewing.
  • Helpful reminders to check your taskbar for app notifications.
  • Overall app performance boost, making it faster and more efficient.
  • Increased app memory usage for smoother operation.

Version 3.13:

  • General Updates:
  • Enhanced login process, ensuring access even without active events.
  • Improved user interaction for a smoother experience.

  • Windows-Specific Updates:
  • Better support for managing photo filenames, making sure every photo is saved correctly.

Version 3.12:

  • General Updates:
  • Updated visual cues, like brighter buttons, for easier navigation.
  • Quicker response times when interacting with the app.

  • Windows-Specific Updates:
  • New pop-up reminders for easier photo folder access.
  • Optimizations for camera connectivity and photo saving.

Version 3.11:

  • General Updates:
  • Simplified version numbering for easy tracking.
  • NowCandid logo now comes with version info for quick reference.

  • Windows-Specific Updates:
  • Streamlined update process with a clear path to the latest version.
  • Minor fixes and tweaks for an improved app experience.

We're thrilled with the journey from versions 3.11 to 3.14 and all the positive changes each update has brought!

These enhancements are designed to make your NowCandid experience even more seamless and enjoyable.

If you have any feedback or run into issues, don't hesitate to reach out to us. Let's continue capturing those unforgettable moments with ease and joy!

Keep snapping,
Candy 🌟

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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