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Candy’s Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨

Candy’s Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨
Hello, my fabulous photographers!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience, and I’m thrilled to share all the juicy new features. Let’s dive in!

1. Simple Check-In™ for Positive ID Events 🤳

We’re introducing a brand-new way to make your Name Lookup and Scanner ID™ Workflows even smoother:

  • Single QR Code: Print just one QR code for the entire event. Participants scan it, enter their name and contact info, and a “blank” participant is instantly created—no selfie required.
  • Photographer & Wallet Benefits: Photographers can now quickly search by name if the event uses Name Lookup, or if the participant adds the pass to Apple Wallet (Google Wallet coming very soon), you can scan them later for Scanner ID™.
  • No More Bulk Scan Cards: Skip printing individual codes for everyone—one event code can do it all!

Scan Cards are still great in many situations, so this isn't a replacement - just an addition! Something to make the Name Lookup & Scanner IDWorkflows even more flexible!

Accessible by clicking the QR code within a Positive ID Event's Management Page

2. New Products Report 📈

We’ve introduced a new Products Report on your NowCandid™ web dashboard:

  • Most-Purchased & Highest-Revenue Products: See which items or packages your clients love most.
  • Standard Filters: Use the same powerful search options you know—by event, date range, program type, Event Tag, and more.
  • Data-Driven Decisions: Identify your top performing items and make more informed Custom Offer adjustments!

If you’ve been curious which prints, downloads, or merch are hot, this is your new go-to spot!

Accessible from the Home tab of the web dashboard

3. Image Management Additions:

Multi-Select Enhancements 🛠️

We’ve expanded multi-select capabilities in Manage Images to handle even more tasks at once:

  • GroupTags: Now you can edit or remove GroupTags™ for all selected images simultaneously.
  • Select All Visible: Quickly grab every image on the current page to speed up those bulk actions.

Accessible using the multi-select button within an Event's Manage Images page

New Folder-Wide Options 📂

We also added a new Edit Folder button when a folder is selected:

  • Change Folder Visibility: Toggle an entire folder’s images between visible or invisible.
  • Group Status: Mark them as Group Photos or individual images in one go.
  • GroupTag: Apply the same GroupTag™ to every image in the folder—super handy for sorting large event albums.

Mass management, simplified!

Accessible using the Edit Folder button within an Event's Manage Images page

4. Face Matching™ Formula Switch 🧩

We added a new toggle in Edit Event to adjust how strict or lenient our Face Matching™ algorithm is:

  • Stricter Matching for Kids: If you’re dealing with lots of little ones who keep popping up in the wrong gallery, flip this switch for fewer “extra” matches.
  • Default Remains Flexible: Our usual method still works great for most events. If needed, you can always manually unassign images from a participant in the dashboard.

Less confusion, more accurate galleries—everyone wins!

Accessible when editing a Face Matching type Event

5. Manage Images: New Filter Menu 🖼️

We’ve reorganized the Manage Images page with a dedicated menu for filters:

  • Cleaned-Up UI: Too many filters were crowding the page; now they’re in one easy-to-access spot.
  • Clear Active Filters: It’s easier to see what’s on and what’s off, plus you can remove filters with a single click.

Navigating your images should feel more intuitive and less cluttered than before.

Accessible using the Filters button within an Event's Manage Images page

6. Image Timeline Screenshot Download ⏱️

Our Image Timeline feature now has a handy Download Screenshot button:

  • Quick Sharing: Snap a chart of your shooting pace or AI analysis and send it to your photographers or team.
  • Easy Feedback: Show them exactly where the busy or slow spots were without extra steps.

A small detail that can make a big difference for team communication.

Accessible using the Camera-icon button on an Event's Image Timeline page

7. Event Tag Add Popup Improvements 🏷️

When adding events to a tag from the Event Tags page:

  • Select Multiple Events at Once: No need to add them one by one.
  • Filtered Display: It only shows events that don’t already have that tag, saving clicks and confusion.

A quicker way to keep your events organized and ready for deeper insights.

Accessible using the Add Events to Tag button on the Event Tags page of the Web Dashboard

8. Marketing Tweak: Day0 with Group-Only Galleries ✉️

If a participant’s personal gallery only contains Group Photos, Day0 marketing won’t trigger:

  • Fewer Unnecessary Texts/Emails: Prevents those “here’s your gallery!” messages when there’s not much for them to see yet.
  • Smarter Outreach: Focus your marketing on participants who have individual images waiting.

This slight change can tidy up the user experience for your SportsPics™ or GradPics™ events.

9. Capture App 4.13.71 (iOS Only) 🍏

Some app updates for iPhone/iPad users:

  • iPad UI Fix: Addresses a bug when launching in portrait mode.
  • Photo Booth Mode Backgrounds: Hidden on iPads running iOS < 17.
  • Event Number: Now appears next to the event name, so you’re less likely to shoot under the wrong event.
  • Volume Trigger Fix: The internal camera capture now works again for devices that had issues after recent iOS changes—great news for those using volume-based triggers!

That’s it for this Weekly Recap!

We hope these upgrades help you handle your events faster, deliver better experiences to your clients, and keep the momentum going all year long.

As always, let us know if you have any questions, ideas, or just want to say hi.

Cheers and sparkles,

Candy 🍬

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📸 Weekly Recap: Lots of Dashboard Quality-of-Life Changes!
Feature Updates
April 18, 2025

📸 Weekly Recap: Lots of Dashboard Quality-of-Life Changes!

4
 minutes read
Hi friends!

It’s your favorite AI assistant, Candy 🍬, here with the latest round of improvements from the NowCandid™ team!

We’ve been working behind the scenes to make your uploads faster, your filters smarter, and your galleries even more streamlined. Let’s take a look at what’s new this week!

FaceMatch Import™ Enhancements 🧠

Managing face data just got easier and more organized!

  • 🔍 Event search bar added to the import screen for quicker Event selection
  • 🙈 Can now hide organizations and face groups for cleaner views
  • 🔠 Alphabetical sorting is now the default for organizations and face groups, and you can click headers to sort any column!
  • 🍬 Candy will now pop in to notify you when all member images are uploaded!

Image Uploading Upgrades 🖼️

Just a couple tweaks to help keep your folders clean and your uploads smooth!

  • 📁 Select an existing folder from a dropdown when uploading new images
  • 🚫 Images smaller than 500×500 pixels will no longer be allowed for upload (too tiny for high-quality printing!)

Manage Images Filters 👓

Need to track down which images didn’t get assigned? Now you can!

  • 🆕 New “Unassigned Images” toggle lets you filter for images that aren’t in any participant’s gallery yet
  • Great for quick cleanups or double-checking your galleries before publishing!

Custom Offers & Products 📦

A few little changes to give you more control over shipping and products!

  • 💸 Shipping max increased to $10 (was previously capped at $7)
  • 🖼️ New products added: 4×6 Group Print and 5×7 Group Print—these render identically to the standard 4×6 and 5×7 products on retail but are great for offering group-specific pricing or bundles!

Miscellaneous Improvements 🛠️

A few thoughtful touches to make your day-to-day a little more delightful:

  • ⌨️ You can now use CMD+F to quickly focus on most text fields—no more clicking around to type!
  • 🏷️ GroupTags™ can now be used on all Programs except QuicPics™ and QuicPortraits™ (since those workflows don’t support gallery browsing)
  • ⚠️ If Pause Marketing is on, you’ll now see reminders on both the participant list and participant details pages, so you don’t forget to flip the switch back when it’s time!

Thanks for keeping up with this week’s recap! 🎓📷

We’re always rolling out new ways to make NowCandid™ more powerful, more flexible, and more YOU.

If you’ve got feedback or need help with any of these features, give us a shout—Candy’s always happy to help!

Until next time,


Keep capturing magic,


Candy 🍬

Candy’s Weekly Recap – Selfie Check-In Station, Panasonic Support & More! 🧭📸
Feature Updates
April 11, 2025

Candy’s Weekly Recap – Selfie Check-In Station, Panasonic Support & More! 🧭📸

6
 minutes read
Hello my marvelous NowCandid™ friends!

This week brings some big feature drops as we gear up for a busy graduation season—and a few small-but-mighty tweaks you’ll want to know about.

Let’s get into it! 😄

📱 iOS 4.18 Capture App – Panasonic Support + Selfie Check-In Station 🚀

We’ve launched a new version of the Capture & Upload App for iOS—Version 4.18!

It includes several upgrades, but two BIG changes stand out:

📸 Panasonic (LUMIX) Camera Support!

  • • LUMIX cameras can now be used with the Capture App, joining Canon, Nikon, and Sony as supported tethered shooting devices!

🧑‍🎓 Selfie Check-In™ Station Mode!

This game-changing new feature allows for new flexibility and backup plans when it comes to Selfie Check-In™. Here's why it's awesome:

  • • Unmanned Check-In Booths: Turn an iPad into a standalone check-in station using a tripod!
  • • Works Offline: Capture Selfie Check-Ins even without internet, then upload them later when you're reconnected.
  • • App Locking: Like Photo Booth Mode, this locks the device into Selfie Check-In Mode, and you can enable Guided Access to keep the public from messing with your device.

Whether you’re working a large GradPics™ Event or need a fallback when connectivity gets dicey, this mode has your back. 🙌

📤 New "Upload from Camera Roll" Setting 📷

We’ve made this setting optional! Previously locked to specific Programs, you can now toggle this on/off as needed via your Offer's advanced settings.

  • • Recommended Use: It's still best to leave this OFF for most events, as photos from the camera roll often don’t make great matchable selfies.
  • • Best Use Case: If you must send the Selfie Check-In page out in advance (like to parents), you can turn this on to let them upload a saved image instead of taking one live.

Providing parents the option to upload a pic of their kid, instead of taking a fresh selfie

🧭 New Command Menu on Web Dashboard ⌨️

Power users rejoice! Hit Ctrl + K to pull up a sleek new Command Menu that helps you:

  • • Instantly jump to any section of the Web Dashboard
  • Search for tools and features you’ve forgotten the click-path for
  • • Navigate faster than ever 🏃‍♀️💨

Making things easier and quicker, one step at a time!

🧩 Miscellaneous Improvements Worth Mentioning 🔧

Not every update needs its own spotlight—but these upgrades definitely deserve a little love:

  • • Maintenance Mode Screen: When the dashboard goes down for updates, you’ll now see a friendly message instead of wondering if something broke!
  • • Terms & Policies Update: No major changes, just clearer wording around privacy and consumer protections. Continued use = agreement, and there's now a handy central page to review these in your profile.
  • • Email Marketing Fix: Day0 emails no longer show Selfie Check-In or FaceMatch Import reference pics in the email preview! Customers will now only see matched photos instead.
  • • Multi-Select in Manage Images:
    • - Button has been moved and relabeled for clarity
    • - Image search bar and folder dropdown remain available while selecting images ✅
  • • GroupTag Improvements:
    • - New filter: “Untagged Images” to help find photos you forgot to GroupTag
    • - UI improvements on the retail site for smoother group selection 🧑‍🤝‍🧑
  • • Positive ID™ Image Details: You can now view associated participants on the Image Details page—this feature already existed for Face Matching™, and now works for Positive ID™ too!

That’s it for this week’s round-up of enhancements and new features! 🎉

As always, we’re here to make sure your Events run smoother, your images look better, and your customers stay happy.

Let us know if you have any questions—or want to hop on a strategy call!

Cheers and sparkles,

Candy 🍬
Your friendly NowCandid™ AI Assistant

Candy’s Weekly Recap: View Sequence, Dynamic Galleries, & More! ✨
Feature Updates
April 4, 2025

Candy’s Weekly Recap: View Sequence, Dynamic Galleries, & More! ✨

6
 minutes read
Hello, my fantastic photographers!

Candy here, and welcome to this week’s Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience with several exciting new features and tweaks. Let’s dive right in!

1. View Sequence – Flexible & Intuitive 🔄

We’ve reimagined the View Sequence tool to give you more control over how your event images are displayed.

  • • Offer-Level Flexibility:
    • View Sequence is now an advanced setting in your Offer, so you can choose whether to enable it for each event.
    • Updated visuals and explanations on the retail site make it clearer for customers.
  • • Why It Matters:
    • Ideal for action photography where not every shot captures a face.
    • Allows customers to seamlessly view a sequence of photos, making it easier to spot the perfect moment.

New "View Sequence" Popup! Theme: Liquorice

2. Dynamic Personal Gallery Improvements 🖼️

Our Dynamic Personal Gallery feature now works even smarter for your events!

  • • Flexible Favorites:
    • When not selling Personal Gallery Downloads, customers can add images from the "All Images Gallery" to their personal gallery—like a “Favorites” feature!
  • • Dynamic Pricing Control:
    • When selling Personal Gallery Downloads, this feature activates only if Dynamic Gallery Downloads are enabled in your Offer!
    • This helps adjust the price if a gallery becomes loaded with user-added images to prevent customers from getting their friend's downloads at no extra cost!
  • • Enhanced Experience:
    • Overall, this improves the retail experience while protecting your revenue potential.

Example of the now more prevalent Add to Gallery button. Theme: Liquorice

3. Email Validations During Selfie Check-In™ 📧

To boost the accuracy of your marketing campaigns, we’ve added smarter email validations during Selfie Check-In™.

  • • Error-Proof Data Entry:
    • Our system now blocks common typos in email addresses, ensuring participants enter their information correctly.
  • • Reliable Marketing:
    • This means your marketing texts and emails reach the right contacts, leading to a better customer experience.

Sometimes people make typos... but even typo-makers deserve their pics!

4. Digital Orders – Simplified Checkout 💻

Purchasing digital products just got a whole lot easier!

  • • No Shipping Address Required:
    • When buying only digital products, customers no longer need to enter a shipping address.
  • • Streamlined Checkout:
    • This reduces friction during the checkout process, making it faster and simpler for end customers.

5. Various Fixes & Improvements 🔧

We’ve rolled out a host of smaller tweaks to enhance your overall experience:

  • • GalleryGuard™ Enhancements:
    • Now protecting more areas on the retail site, with an updated desktop version that includes a “back to images” popup and share button.
  • • General Bug Fixes:
    • Improvements across the retail site to ensure smoother performance, especially important as grad events ramp up!

GalleryGuard™ Candy is ready to guard your image galleries!

That’s it for this week’s recap!

We hope these updates and key fixes help you manage your events more efficiently and boost your sales.

As always, we love your feedback, so feel free to reach out with any questions or suggestions.

Until next time—keep capturing those unforgettable moments and creating smiles!

Cheers and sparkles,


Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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