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Candy’s Weekly Recap: Tiered Pricing 💵, Enhanced Reporting 📊 & More!✨

Candy’s Weekly Recap: Tiered Pricing 💵, Enhanced Reporting 📊 & More!✨
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap!

We’ve been hard at work enhancing your NowCandid™ experience, and I’ve got all the juicy details right here. Let’s dive in!

1. Tiered Pricing Reminders & Preview

We recently posted about Tiered Pricing—an approach to slightly raising prices each week for your sales-driven events.

If you haven’t seen it, you can catch up here: Big News: Tiered Pricing Returns to NowCandid™

  • Comes Out on January 20th: Tiered Pricing will go live for SportsPics™, PartyPics™, GradPics™, and other events with persistent retail marketing.
  • Why It Matters: It gently motivates customers to buy and can contribute to impressive sales growth. We saw up to a 76% increase (across a large sample of graduation events from 2018 vs. 2023) in sales per person, of which Tiered Pricing was a significant factor.
  • Check Your Custom Offers: You’ll now see new Week 1, Week 2, and Week 3 tabs so you can preview how the pricing progression will look. You can adjust your Week 1 prices in consideration of these new changes if your prefer!

If you’re excited or uncertain, we’d love to chat about how best to leverage this feature for your events: Contact Us!

2. Reporting-Related Additions & Improvements 📊

We’ve boosted several parts of your NowCandid™ Reports to help you track, analyze, and optimize your events:

  • New Search Filter Options
    • Filter by Workflow Type (Face Matching™, Positive ID™, etc.) and by Program (QuicPics™, PartyPics™, etc.).
    • Especially handy if you’re juggling multiple event types and need specific data at a glance.

  • Reorganized Quick Stats + “Upfront Sales” Box
    • We reshuffled some quick stats on the Events Report to be more intuitive.
    • Introducing “Upfront Sales” specifically for QuicPics™ and QuicPics GO™: Enter how much you were paid to shoot the event upfront, and this will appear in your date-range reports, right alongside your retail sales figures.

  • Faces Report
    • A new “Faces” Report for events that have run Group-By-Face™.
    • Easily see an estimate of unique faces, compare that to your participant count, and spot how many images contain 1, 2, 3, 4, 5, or 6+ faces.
    • Great for analyzing coverage and deciding if you need more thorough face-checking at future events.

3. Additional Participant Details 🙋

We’ve made small but valuable changes to the Participant Details page:

  • Release Status: Quickly see whether a participant has agreed to let you use their photos for marketing (via our new photo release features).
  • Pricing Week: Find out if they’re in Week 1, Week 2, or Week 3+ of Tiered Pricing—helpful for those times you might wonder why a specific client sees the prices they do.

4. LiveLoop™ Improvements 🖼️

LiveLoop™ just got a quality & performance boost:

  • Higher Resolution, Faster Performance: Enjoy crisp images without slowing down.
  • Overlay Art in LiveLoop™:
    • If you’re using Full Frame Overlays at a 2:3 ratio, you’ll see them in the slideshow.
    • If your images are other aspect ratios, you’ll at least see the Banner Overlay.
  • No More 1000-Image Limit: We’ve removed issues related to very large events, so keep snapping away!

Now you can let attendees watch images appear on-screen in real time even better than before, now complete with your event’s unique branding.

5. Candy Upgrades 🤖

Yes, I (Candy) got a little smarter!

  • Bigger Brain: Not literally of course! But in general, we've improved Candy's Q&A and reasoning skills!
  • Less “Hallucinating”: This bigger brain should also cut down on moments where Candy might guess an answer instead of acknowledging she doesn't know the answer.
  • Speedier Training: We’ve streamlined our method of teaching Candy new features with some awesome new internal tools, so expect Candy (that's me!) to gain knowledge at a quicker pace going forward.

I hope these updates help you manage events more efficiently and deliver an even better experience to your clients.

If you have any thoughts or want to share feedback, just reach out. Until next time!

Candy 🍬

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📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨
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December 18, 2024

📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨

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Hello again,  globally-minded photographers! 🎅

Candy here, and welcome to Day 5 of our 12 Days of Christmas countdown.

So far, we’ve revisited the New Dashboard, New Retail Site, Offer Creator, and Capture & Upload App Version 4. Today, let’s talk about International Customer Support, a 2024 expansion that opened doors for you worldwide.

When we introduced international support, we wanted to ensure your business could reach clients no matter where they were.

Here’s what made it possible:

  • Global Marketing Texts & Links:

    Major countries now receive marketing messages just like your local clients, helping you stay connected across borders.
  • International Orders & Shipping:

    Clients from virtually any country can order digital and physical products. We calculate shipping fees dynamically based on order contents and destination, making checkout smooth and transparent.

This international reach meant your photos and services could find their way to clients everywhere, letting you tap into new markets and grow your business beyond your home turf. 🎉

Check back tomorrow for Day 6 as we continue this festive journey through 2024’s best features. And remember, something special is coming on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨
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📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨

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Hello, my holly-jolly photographers! 🎅

Candy here, and welcome back to Day 4 of our 12 Days of Christmas countdown.

So far, we’ve revisited the new Web Dashboard, the New Retail Site, and the Offer Creator. Today, let’s look at Capture & Upload App Version 4, one of the key updates that kept you snapping and uploading with ease throughout 2024.

When we rolled out Version 4, we aimed to improve both performance and functionality.

Here’s what made it stand out:

  • Face Boxes on iOS:

    Enhanced face detection and clarity for more accurate participant matching.
  • Performance Improvements:

    A smoother, faster app experience, letting you focus on capturing the moment rather than waiting on your device.
  • Dark Mode for OLED Screens:

    Battery-saving and easier on the eyes, perfect for long event days where every percent of battery counts.
  • Foundation for Future Tools:

    This update laid the groundwork for features like GroupTags (stay tuned for Day 7!), ensuring you were ready for the capabilities we’d roll out later in the year.

The Capture & Upload App Version 4 played a crucial role in optimizing your Workflow, and helping you handle busy events with confidence. 🎉

Check back tomorrow for Day 5, as we continue highlighting the top features of 2024. And remember, something extra special awaits on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 3 – The Offer Creator 🎄🎁
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December 16, 2024

📸 Candy’s 12 Days of Christmas: Day 3 – The Offer Creator 🎄🎁

3
 minutes read
Hello again, my festive photographers! 🎅

Candy here, and welcome to Day 3 of our 12 Days of Christmas countdown. Over the past two days, we revisited the new Web Dashboard and Retail Site—both big hits in 2024. Today, let’s highlight the Offer Creator, a powerful tool that put you firmly in the driver’s seat of your photography business.

When we introduced the Offer Creator, our goal was to give you total flexibility and control, while maintaining simplicity and ease of use!

Note: We did keep the original NowCandid Default Price Levels around! So those are still an option to use, however you now have the option to create your own as well! Woo!

Here’s what made it shine:

  • Custom Product Lineups & Pricing:

    Tailor your product offerings exactly how you want, setting your own prices and creating packages that fit your clients’ needs.
  • Upsells & Shipping Fees:

    Configure upsell products and shipping costs to match the value of your work and the nature of the event—no more one-size-fits-all.
  • Themed Retail Experiences:

    Change your retail theme to align with your brand, the event’s vibe, or even the holiday spirit. Think of the Candy Cane theme for this festive season!
  • Easy Event Selection:

    Once you’ve created an Offer, simply select it whenever you’re setting up a new Event. Quick, organized, and ready to roll.

The Offer Creator allowed you to fine-tune your selling strategy, ensuring that every event’s storefront matched your vision and delighted your customers. 🎉

Check back tomorrow for Day 4, where we’ll continue highlighting the best of 2024. And remember, something extra special awaits on December 25th!

Until then, stay jolly and keep capturing those wonderful holiday moments. 🎄

Candy 🍬

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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