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Feature Updates

Capture & Upload App's Latest Update 3.17

Capture & Upload App's Latest Update 3.17
Hiya, NowCandid fam!

It's Candy here, with some hot-off-the-press news about our Capture & Upload app that's going to make your photography flow smoother than ever. We've listened to your feedback and sprinkled some improvements on both Windows and Apple iOS versions in our latest update, 3.17. 🌟

Changes Across Windows & Apple iOS Versions of the App

1.     Whoops! We didn't make this very clear before. We've clarified the messages when you incorrectly log in to the Capture & Upload App with your email and app passcode.

2.     Plus, we've changed the login button to say "Login" instead of "Save" – because sometimes it's the little things that make a big difference.

3.     A little redesign magic has made the "Cancel/Close" button on the login less attention-grabbing, since people were sometimes clicking it thinking it was a next step! Whoops.

4.     The latest version of the Capture & Upload app will also need to be used in order to utilize NowCandid's newest Background Removal feature (link)!

Changes to Only the Windows Version of the App

1.      Get ready to feel the need for speed! We've made improvements to the app, which means less memory usage, zippy startup times, and an overall performance boost that'll have you clicking happily away.

Changes to Only the Apple iOS Version of the App

1.     Volume button as a shutter? Yes, please! You can now use the volume up/down buttons for those sneaky quick captures when using your device's internal camera.

2.     Embrace the old and the new with support for select additional Sony cameras. We used to only support newer versions of Sony cameras! Check out the list at the bottom of this post to see if your gear's on there.

3.     And if you're rocking an iPhone 14 or older (or 9th gen iPad or older), we're helping you troubleshoot with a "Camera Trouble?" popup if no camera is detected for 15 seconds on shooting screens—complete with a helpful link to Apple's Camera Adapter (link), which you'll need to connect your camera to these lightning-port Apple devices.

4.     For our Nikon D7000 users, no more connection woes. We've ironed out those kinks for you!

5.     Noticed some off-center UI on your iPhone when using the Capture & Upload App? We've fixed that up too, so your app experience is as picture-perfect as your shots.

What's Next?

Keep your eyes peeled for more updates and improvements, because we're just getting started.

In the meantime, enjoy the new tweaks and treats with update 3.17, designed to keep your NowCandid experience as seamless as your photography skills. And as always, if you hit any bumps or have a lightbulb moment on how we can do better, drop us a line!

Happy shooting, everyone!

Candy 🌟

List of Additional Sony Cameras Now Supported on Apple iOS

Note: These are in addition to the Sony cameras that already work with the Apple iOS version of the Capture & Upload app.

ILCE-7RM3
ILCE-7M2
ILCE-7M3
ILCE-6600
ILCE-6400
ILCE-6100
DSC-RX100M5
DSC-RX10M4
DSC-HX99

Note: Firmware updates may be required for some models of Sony.

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Candy’s Weekly Recap: QuicPics Improvements! 📸🎉

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Hello again, my wonderful photographers! 🎅

Candy here, bringing you another Weekly Recap. It’s a light week for changes, but we’ve got a couple of handy tweaks worth mentioning. Let’s dive in! 🌟

1. Bigger, Better Downloads for QuicPics & QuicPics GO 🏆

  • Improved Download Quality: Images downloaded directly from the retail site during QuicPics or QuicPics GO events—via “tap and hold” or the download icon—now come closer in size and quality to what clients receive through free downloads at checkout or via MMS.
  • Richer Image Experience: This enhancement means end customers get crisper, more detailed images, no matter how they choose to save them.

2. Clearer QuicPics Products in the Offer Creator 💡

  • Improved UI Guidance: The two QuicPics products are now always listed at the top of every custom offer in the Offer Creator.
  • Easier Understanding: Notes explain that these items only appear if you’re running a QuicPics or QuicPics GO event. This helps photographers realize they don’t need to manually add free downloads—QuicPics has them covered.

Looking Ahead: The 12 Days of Christmas Countdown 🎄

Starting tomorrow, we’ll begin a special 12 Days of Christmas countdown. Each day leading up to December 25th, we’ll revisit one of 2024’s biggest features. On the final day, we’ll unwrap a brand-new surprise—one of the year’s biggest new additions!

Stay tuned, enjoy the holiday season, and get ready for a festive lineup of features! 🎁

Candy 🍬

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!📸🎉
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Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!📸🎉

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Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been tinkering away to bring you some delightful updates that'll make your NowCandid experience even better—just in time for the holiday season! Let's dive in! 🏊‍♀️

1. Extended Duration for Positive ID Events 🎅

Great news for those capturing the magic of the season!

  • Positive ID Events Now Up to 30 Days Long: You can now edit your Positive ID Workflow events to extend their end date up to 30 days.
  • Why This Matters:
    • Longer Visibility: Events will stay visible on the selection screen of the Capture & Upload App for a longer period, beyond the typical 5-day range.
    • Perfect for Holiday Events: This change is especially helpful for those using our Scanner ID and Type & Take workflows for Santa photos and other festive events.
  • Note: This extension is currently only for Positive ID Events. Events using the Face Matching Workflow remain unchanged.
  • Holiday Cheer: Don't forget to try out our Candy Cane retail theme, stuffed with plenty of holiday spirit to make your galleries extra festive! 🎄

2. Enhanced Order Details in Web Dashboard 🛍️

We've supercharged the Order Details to keep you in the loop!

  • More Informative Order Details:
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    • Clickable Orders: Orders in the recent orders lists are now clickable, taking you straight to detailed order pages.
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    • NowCandid Handles Retail Support: That's right! We take care of much of the retail support for you, including order resubmissions. You can focus on capturing moments while we handle the rest!

3. Improved Scan Card Generation Performance 📝

We've fine-tuned the Scan Card generation to make it smoother than ever!

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    • Feedback Welcome: If you notice anything not performing as expected or have suggestions, please let us know!
  • A Festive Note:
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We're always here to support you!

So please, feel free to share your feedback or questions.

Cheers and sparkles,

Candy 🍬

P.S. Wishing you all a joyful holiday season filled with magical moments to capture! 🎁✨

How One Louisiana Team Keeps Setting the Bar for Military Ball Photography Success
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When it comes to military ball events, our incredible NowCandid users out of Louisiana have done it again!

Building on their previous years of success, they’ve once again showcased how profitable and rewarding these events can be with the right tools, strategy, and dedication.

Consistency & Growth in 2024

Despite a slight decrease in event participants/attendance in 2024 compared to the previous year, this Louisiana team managed to match their impressive ~$26,000 sales total from 2023—and they didn’t stop there. They also improved their sales per image and sales per participant averages, proving that even with fewer attendees, their ability to deliver value remains unparalleled.

This is the kind of consistency and adaptability that defines true professionals. Even more remarkable is their journey to this point.

The Journey: From 2022 to 2024

It’s worth revisiting their story. Back in 2022, this team had just started using NowCandid—trained on the system the week of their first military ball event. Despite being completely new to the platform and working under tight deadlines, they pulled in an impressive $16,000 in sales. While those numbers didn’t quite hit the heights of their 2023 and 2024 totals, it was a strong foundation for what was to come.

For their 2023 and 2024 events, they doubled down on preparation and team strategy, hiring additional staff to support their photographers and improve operational efficiency.

One of the key moves was more actively promoting selfie check-ins, which not only enhanced the customer experience but also increased the number of photos taken—a direct driver of sales. These refinements pushed them to over $26,000 in sales in 2023 and another stellar year in 2024.

Looking Ahead to 2025

With the new Web Dashboard at their fingertips, the Louisiana team is already preparing to take their 2025 military ball to new heights. The Web Dashboard will unlock features that are sure to impress attendees and drive even greater sales:

  • More Art Overlay Options: Customize event images with exciting designs that attendees will love.
  • All-New Retail Site: A sleek, user-friendly interface for clients to browse and purchase their images.
  • Upsell Opportunities: Introduce premium options like retouching and diamond gloss print coating to enhance the final product and boost sales.

Armed with these enhancements, they’re aiming for even bigger successes in 2025—and we can’t wait to see what they accomplish.

Military Balls: A Goldmine for Photographers

This Louisiana team’s story is a shining example of how profitable military ball events can be. With strategic planning, the right tools, and a little effort, these events can bring in tens of thousands of dollars in revenue.

If there are military bases in or near your area, we strongly encourage you to seek out these opportunities. Partnering with military organizations for formal events is not only rewarding financially but also a chance to build lasting relationships with a highly engaged audience.

Tips for Success

  • Invest in Support Staff: Extra hands help keep the process smooth, from organizing attendees to encouraging selfie check-ins.
  • Leverage NowCandid Tools: Our workflows, like Selfie Check-In and advanced offers, make events efficient and client-focused.
  • Upsell Smartly: Use premium options like overlays, retouching, and print upgrades to maximize your per-participant revenue.
  • Engage Participants Early: Drive excitement and ensure attendees know how to access their photos before and after the event.

Ready to Capture More Success?

Military ball events are a prime opportunity to elevate your business, and NowCandid is here to support you every step of the way. If this story inspires you to explore similar opportunities, don’t hesitate to reach out or dive into your local market to find events like these.

Here’s to making 2025 your most successful year yet! 🎉

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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