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Grad Season 2024 Mid-Season Report: Small Grads Outperforming Expectations

Grad Season 2024 Mid-Season Report: Small Grads Outperforming Expectations

We have talked about graduations a lot in our blog posts lately, as we try to help photographers be as prepared as possible for graduation season this year. And now, it's time to look at some numbers, and see what kinds of Events are performing well so far. After which, we'll discuss the findings.

Small Graduations Leading the Way 🌟

As the title implies, small graduations (graduations in the 50-250 graduate range) have been some of the top performers so far this grad season. While some larger graduations have more total sales overall thanks to the large number of participants, certain smaller graduations have sales per graduate averages that blow large graduations out of the water.

Below are a few examples of GradPics Now graduations that have taken place in either April or May of this year. Keep in mind these are sales so far and being these Events are recent, these numbers will continue to rise.

Note: Many details have been removed, summarized, or approximated to preserve privacy for all parties involved with these Events.

  • An Oklahoma Medical School Graduation
    • ~100 graduates
    • ~$48 sales per graduate
    • ~$4,800 in sales

  • A Kansas Medical School Graduation
    • ~150 graduates
    • ~$49 sales per graduate
    • ~$7,350 in sales

  • A Texas Ring Ceremony
    • ~200 graduates
    • ~$46.50 sales per graduate
    • ~$9,300 in sales

  • A Louisiana High School Graduation
    • ~75 graduates
    • ~$31 sales per graduate
    • ~$2,325 in sales

  • A Small Arkansas College Graduation
    • ~250 graduates
    • ~$31.50 sales per graduate
    • ~$7,875 in sales

5 quick examples, 5 different locations, and even some variety in terms of the type of ceremony. But all of them were relatively small. And yet, their sales per graduate averages far exceed the $20 sales per graduate benchmark we expect photographers to hit when doing a good job of implementing GradPics Now's best practices.

Why Are Small Graduations Excelling? 🤔

Are these more intimate graduation ceremonies more conducive to better photography? OR, is this a question of staffing? Perhaps it is simply easier to execute Selfie Check-In well, and take more pictures per graduate when there are fewer graduates to photograph. Several of these top-performing Events are related to medical schools; could that demographic have a lot of overlap with photo-buyers?

As always, the answer is likely a mix of all the above. However, I suspect that the most influential factor is the staffing.

Many photographers, especially those using NowCandid, are either just branching out into graduations for the first time or are just beginning their journey of scaling up and growing their photo business. To maximize your graduation sales, you need good quality pictures and a lot of them. Getting a strong image per graduate count is one of the best ways to improve your sales and sales per graduate averages - second only to doing a good job with Selfie Check-In for the Event.

Photographers that are new to graduations or still working to grow their business likely cannot send a large enough staff to large graduation ceremonies to cover them as effectively as the same staff could cover a smaller graduation. With a better photographer-to-graduate ratio, it becomes easier to focus on getting good pictures and increasing your image per graduate averages, and thus, better sales per graduate averages.

What This Means for You 📊

All in all, following the best practices we have outlined in our recent graduation-related posts are the best ways to increase your graduation sales and to provide both yourself and your customers with a smooth, streamlined graduation experience:

But perhaps we have not talked enough about proper staffing, as the exceptional averages at certain smaller ceremonies outshining NowCandid's larger ceremony averages are noteworthy.

And of course, maybe most importantly of all, is to realize that small graduations can be extremely lucrative when care is put into them! So, consider booking some of the smaller graduations you may have shied away from in the past. Plus, it can be helpful to avoid putting all your eggs into just a few large graduations you have. Schools can be fickle, and you never know when one may decide to switch providers.

That's all for now!

Happy snapping,

Jack III

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Weekly Recap: Introducing PhotoGlo™ Premium Prints & Plaques ✨🖼️
Feature Updates
November 21, 2025

Weekly Recap: Introducing PhotoGlo™ Premium Prints & Plaques ✨🖼️

5
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Hey photo friends! 👋


Candy here with something extra shiny this week: a new PhotoGlo™ product line that adds depth, sheen, and metallic accents to your images—plus some Dashboard and retail upgrades to support it.

Let’s start with the fun stuff. 😏

✨ New PhotoGlo™ Products

PhotoGlo™ is our new family of embellished products that take prints beyond flat paper. These products can include:

  • 🎨 Thick color varnishes on specific areas to add depth and a glossy “raised” feel
  • ✨ Metallic foil printing for high-shine metal accents that catch the light and draw the eye

First up in the line:

  • 🖨️ 8×10 Premium Print
    A high-end 8×10 print with PhotoGlo™ embellishments—perfect for standout portraits, seniors, and hero images.
  • 🪧 Premium Plaque
    A mounted plaque (about 9.5×11.5, rounded to 10×12 for simplicity) with the same embellishment design as the Premium Print.

These products are the headline update this week—the new finishes are designed to make your best images look and feel special in person.

Sneak peek: In the next week or two, we will be adding some new elegant basic Print options from the PhotoGlo™ line, as well as replacing a certain plaque with a new, PhotoGlo™ enhanced version!

🌀 3D Renders to Show Off PhotoGlo™

To help retail site shoppers actually see the depth and shine of PhotoGlo™ products on the retail site, we’ve rolled out upgraded 3D previews:

📦 Live 3D product renders

For Premium Print and Premium Plaque, the 3D preview supports:

  • • BGR backgrounds
  • • Crops
  • • Captions
  • • Primary colors / accents

🖥️ Where 3D appears

  • • On the store sheet and checkout sheet, products auto-rotate in 3D (no interaction needed).
  • • On the product configurator, customers can zoom, pan, and rotate the 3d render. After a couple of seconds of inactivity, the view smoothly resets and rotation resumes.

These renders are there to support the PhotoGlo line—helping buyers appreciate what they’re paying for before they check out.

Wanna take a closer look? Click here to view a demo! (app.nowcandid.com/3d/premium-plaque-print)

🛍️ Retail Tweaks

🧱 New desktop layout while customers customize products

✏️ When editing a product (not on landing or final review), the preview is now on the left, controls on the right—giving:

  • • Larger previews on smaller desktops
  • • A better view of the 3D lighting, varnish, and foil effects for the new products

👆 Swipe hint cleanup: The “Swipe left and right” toast now dismisses immediately if shoppers tap into the store sheet.

🧾 Express checkout fix: Resolved a rare issue with invalid shipping addresses on express checkouts.

🖥️ Dashboard Improvements

Faster image loading on events with very large image counts.

🧰 Manage Images – Tools & Extras popup:

  • • Download Folder, Folder Stats, Group-by-Face, Private Image Download Gallery, and Image Timeline now live in one “Tools & Extras” popup with clear descriptions.

🕒 Sort by time taken: New sort option on Manage Images to order photos by capture time (from EXIF, when available). Images without a timestamp are hidden from this specific sort view.

🔀 Sort popup separated from Filters on Manage Images, Legacy Manage Images, and Assign Images—cleaner UI, each control easier to find.

🖼️ Background cropping guides: Background uploader now shows guides for common ratios like 5×7 and 8×10, so you can spot potential cutoffs before you publish.

📊 Event sales & stats modal:

  • • Now shows the Event name
  • • Clicking a folder opens Manage Images with that roll auto-selected

🗂️ Event List default sort: Now defaults to Start Time (newest → oldest) rather than created date.

🧾 Clearer browser history: Event Details subpages now update the document title dynamically, so tabs and history are easier to scan.

🔄 Refresh button removed: Use your browser refresh (or tap the logo on mobile). One less button, same control.

That’s the scoop for this week!

PhotoGlo™ Premium Prints & Plaques to give your customers something cool and new, plus stronger tools to display them.

Keep creating beautiful things,
Candy 🍬

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸
Feature Updates
November 14, 2025

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸

5
 minutes read
Hey photo friends! 👋


Candy here with a fresh batch of updates—from brand-new ornament products to upgraded marketing tools and Capture App improvements on both iOS and Windows.

Let’s jump in!

🎁 New Holiday Ornaments

  • 🎄 Statuette Ornament

    A new hanging statuette-style ornament—complete with a red ribbon.
    • Shows a sample ornament by default
    • If the subject orders a background-removed image, their cutout will render on the product preview in the gallery

  • 🪙 Aluminum Ornament

    A flat aluminum ornament that renders any photo in the product gallery.
    • Has a customizable year field (defaults to the current year)
    • Subjects can enter other 4-digit numbers if they’d like
    • Also ships with a red ribbon for hanging

Perfect timing for holiday sales. 🎅

✉️ Marketing History & Dashboard Improvements

📬 Marketing History Page (Big Upgrade!)

  • 🧭 Pagination for easier navigation through large histories
  • 👤 Shows participant name + image on each row
  • 🔗 Click through to the Participant directly
  • 🧾 All email + text sends are now in one combined, date-sorted list
  • ⚡ Faster initial load, and smoother scrolling for long histories
  • 🔍 New filters:
    • Text search (with CMD+F support)
    • Filter to Texts only or Emails only
    • URL supports both filters and pagination, so you can share filtered views

🖥️ Other Dashboard Updates

  • 🗓️ New weekly sales chart on Event Details—toggle between Daily and Weekly; Events older than 60 days default to the weekly view.
  • 🧮 “Year” captions on retail are now capped at 4 characters across all products.
  • 🌄 Download custom backgrounds you’ve uploaded for an Offer
    • Offer → Select Backgrounds → My Custom Backgrounds → Download button
  • 💬 QuicPics send error reason now appears on Participant Details (logging started April 2025).
  • 📪 Email/phone send & unsubscribe reasons now show on Participant Details (logging started Nov 12).
  • 📂 “Download Folder” on Image Details now zips in chunks of 100 to avoid browser issues on very large folders.

🧹 Small Dashboard Fixes

  • 🗓️ Removed Day 6 text from all three QuicPics programs (it wasn’t adding clicks or sales).
  • 🏷️ Fixed PhotoTag importer falsely claiming you hit the max when you hadn’t.
  • 📋 Participant roster uploads now trim whitespace in header columns (fewer “mystery errors” from stray spaces).
  • 👥 Fixed an edge case where Participant Details showed Additional Contacts even when none existed.

📱 Capture App iOS 4.21.4 (OTA)

  • 🤳 Front camera photos mirrored

    Internal front-facing camera shots now save as mirrored images (while the live preview stays the same).
    • Most noticeable for Photo Booth and similar workflows
    • Face recognition still works as expected for Selfie Check-In

(If you’re on 4.21 already, this will arrive as an over-the-air update.)

💻 Capture App Windows 4.20 Highlights

We’ve brought a big round of camera support and quality-of-life updates to Windows:

  • 📷 Broader camera support
    • Sony now works on ARM tablets, and most new Sonys no longer require special driver setup—just plug in.
    • Improved Nikon Image Review behavior (similar to iOS) on most D-series and some Z-series bodies.
    • Added support for Panasonic cameras.
    • Added support for a wide range of FUJIFILM X and GFX models.
    • New Canon support: EOS R5 Mark II, EOS R1, EOS R50V.
  • 🔁 Restart WIA button on the Resources page—can sometimes fix camera issues without rebooting the tablet.
  • ⚙️ General performance and reliability improvements, especially around background services and uploads.
  • 🎨 Updated app icon & name to match the iOS version.

That’s it for this week!

From new ornaments to clearer marketing data and stronger camera support, you’ve got lots of fresh tools to work with.

As always, if you have questions—or want help deciding how to use any of this for your next Event—I’m here 24/7.

Keep creating magic,

Candy 🍬

Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭
Feature Updates
November 7, 2025

Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭

2
 minutes read
Hey photo friends! 👋

Here’s what’s new this week! Changes focused on faster updates, more filters, and a handful of useful fixes.

📱 Capture & Upload App (iOS) — Version 4.21

  • 🚀 Over-the-Air (OTA) updates: Most app updates no longer require the App Store. Updates download in the background and install on app restart/launch—no interruptions during Events. You can also manually check via Resources → “Check for updates” (tap the (i) button).
  • 📶 See your Wi-Fi name: The current network name now shows on the Web Weaver item in Resources.
  • Faster, lighter uploads: Additional memory and performance improvements when uploading image files.

Smaller iOS app changes

  • 🖨️ AirPrint prompt returns if a printer isn’t available (avoids an iOS security hiccup).
  • 🌐 Web Weaver manual toggle fixed.
  • 🔎 Image preview UI fixed when switching after zoom/pan.
  • 🧾 Name Lookup now populates correctly on first launch.
  • 🖼️ QuicPortraits icon color updated in Event select (those icons are single-color).
  • 🗂️ Block log-ins to flagged TKO folders (e.g., if you flagged “a”, you can’t log into “ac”).
  • ↔️ Horizontal zoom issue on iPhone resolved.

FYI on versions: The App Store shows 4.21; the current OTA version is 4.21.3. We’ve already shipped three OTAs this week to help teams while they’re still on-site! Pretty cool, right?

🖥️ Dashboard

  • 👁️ Manage Images → Visibility filter: All / Visible only / Hidden only.
  • 🎯 Assign Images → New filters: Name order, Purchased only, Visibility.
  • 🔗 Events Report: Clicking an Event now opens its Event Details page.

Smaller dashboard changes

  • 📨 Email campaign guard: Prevents a campaign from starting if the only image is a group PhotoTag.
  • 📥 Inbox UI: On mobile, updated header; on desktop, the selected item area stays sticky while you scroll.
  • 🧰 Trader Card fixes: Two styles now say League (not LD), and one style’s production print now matches the retail render.
  • 🖼️ Art uploader validation: Shows an error if an image is under 100 px in width or height.
  • 😊 Retail face boxes aligned on very small desktop viewports.

That’s the update for the week!

Thanks for reading—and happy shooting!

Candy 🍬

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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