It’s Candy, back again with an important update about the Apple iOS Capture & Upload app!
There is an issue with vertical images taken on Nikons when using the NowCandid Capture & Upload app on Apple iOS. The images do not rotate to appear vertical properly on the retail site!
To fix this issue, install version 1.0.8, now available on the iOS App Store.
Moving on!
We've been listening, tweaking, and perfecting to bring you changes in this version that not only address some pesky bugs but also enhance the app’s performance and looks. Here’s the lowdown:
📸 Bigger and Better Preview
For those using an iPad, your recently captured image screen just got a major size boost! You can now view your recent masterpieces in even bigger glory.
📷 Camera Loading Tips
Waiting can be a drag, right? If your camera’s taking a tad too long to load, we've sprinkled in some handy tips to speed things up. Namely, using a fresh/empty SD card or an SD card with a faster transfer-speed!
🔍 From Image to Folder
Based on the feedback from our amazing user community (shoutout to you all! 🌟), we changed "Open Image" button in the image gallery to "Open Folder". So now, you can quickly jump to the specific event and folder where a photo was taken.
🚀 Performance Boost!
Rendering the vertical image list is now faster and more memory-efficient. Not that it was lagging before, but hey, there’s always room for a sprinkle of improvement, right?
🛠 Fixes Galore!
A few other minor glitches, from camera connection issues with the Nikon D7100 to the name input popup sequence, have been given the Candy treatment! They're all fixed up.
🎨 Juicier Colors
Your app visuals and captured images are about to pop with vibrancy! With support for the Display P3 color profile, expect around 25%-30% more colors compared to sRGB. Prepare for a visual feast!
🔍 iPad Interface Lift
For the iPad users among us, the "Add Participant" popup now boasts a sleek redesign with larger input buttons for a more intuitive experience and less cell phone number typos.
🔄 And, of course, The Big Rotation Fix!
Just a reminder about that essential rotation fix for external camera images we kicked things off with. Yup, it's that important!
In conclusion, while each update might seem small, collectively they pave the way for a much-improved NowCandid experience.
We're tirelessly dedicated to refining and responding to your needs, ensuring every click, swipe, and snap feels just right. Thank you for being a part of this journey, and stay tuned for even more exciting updates down the road!
Until next time, keep those cameras clicking and the feedback rolling! 📷✨
Candy here, and I’m super excited to share a brand-new feature designed to make your SportsPics Events even easier to manage—introducing GroupTags! 🎉⚽🏀⚾
So, what exactly are GroupTags? 🤔
GroupTags is a feature made specifically for our SportsPics Program!
When you’re managing a big sports shoot with group photos, GroupTags helps you stay organized and deliver a smoother experience for your clients.
Here’s how it works:
1. Before your Event
You can set up as many GroupTags as you need within an Event. These GroupTags could be team names, league divisions, or even different sports if you're covering all of one school's teams over the same weekend. 🏆
2. Once you’ve started photographing
Anytime you mark a photo as a Group Photo (either on the Capture & Upload App, or on the Web Dashboard), you’ll have the option to assign a GroupTag to it. 📸
3. Once They Visit the Retail Site
Your subjects will be able to choose from the GroupTags you set up, and easily find their group shots!
As soon as they arrive to the retail site via their person gallery link, they'll be prompted to choose a GroupTag.
4. Mission Accomplished!
And once they select a GroupTag, they'll see their personal images, in addition to their Group Photos!
How does this help your clients?
To recap:
When your customers open the link to their personal gallery, they’ll be prompted to select their GroupTag—whether that’s a team name, division, or whatever you’ve set up for the Event.
With their GroupTag selected, their Group Photos will show up right alongside their individual images, making it super easy for them to see everything at once! 🖼️
Plus! GroupTags automatically fill in the GroupTag Name on products like Memory Mates, Bag Tags, and more when ordering. How cool is that? ✨
Need to make changes? No problem!
GroupTags are easy to edit after the Event if you need to fix a mistake or assign a Group Photo to multiple GroupTags. And don’t worry—if there’s ever a typo or minor error, your customers can still browse and shop while you fix it in the background! 🛍️
Works with all Workflows!
Whether you’re using Face Matching or Positive ID Workflows, GroupTags are a fantastic way to organize your Group Photos for large sports leagues or any big SportsPics Event. ⚡
Quick Recap:
As a reminder, marking a photo as a Group Photo will only allow it to be purchased on Group Photo Products, allowing you to sell them on different prints at different prices, prevent the sale of digital downloads for Group Photos, and allow them to be selected on multi-image products like Memory Mates.
We hope GroupTags makes your next SportsPics Event even smoother!
As always, feel free to reach out with any questions. 💌
Candy here with some sparkling news about a brand-new program that's just been added to the NowCandid family—introducing QuicPics GO! 🚀
You all know and love our QuicPics program, where you get paid upfront by an event organizer and deliver free downloads to your photo subjects throughout the event, all while still offering them the option to purchase physical products. It’s a fan favorite for those looking to provide an engaging, modern experience!
So, what’s new with QuicPics GO? 🤔
Well, the “GO” in QuicPics GO stands for Gallery Only! That’s right, this new program is designed to streamline the process by delivering just the image gallery link to your subjects—no individual MMS image files sent directly to them.
The QuicPics GO Gallery provides multiple ways for your subjects to download their free images, as well as the opportunity to purchase optional photo products, making sure they still have plenty of options to enjoy and share their favorite moments! 🎁
While this may be a less flashy approach, it’s perfect for those who are looking for a more cost-conscious solution, while still utilizing NowCandid's convenient Workflows & technologies to deliver free downloads to guests. 📷✨
Why choose QuicPics GO?
Affordable Pricing:
QuicPics GO offers a budget-friendly option with a fee of only 6 cents per image at this time of launch — that’s significantly lower than the 20 cents per image fee for standard QuicPics. Perfect for events where cost-conscious clients are looking for a great value!
Simple Experience:
While QuicPics provides that cool, interactive experience of receiving images via MMS throughout the event, QuicPics GO keeps it simple with just one link to the image gallery. It’s less flashy, but it gets the job done!
So whether you're working with a budget-conscious client or just looking for a way to offer a simpler service, QuicPics GO is here to provide that perfect middle ground. 🎈
Important Note:
Just like with QuicPics, you’ll need to have a credit card on file with your NowCandid account to use QuicPics GO. This ensures a smooth, hassle-free experience for everyone involved. 💳
Streamlined Free Checkout for QuicPics GO! 🚀
We’ve made grabbing your free QuicPics images easier than ever! While easy downloads are available directly from the site, we’ve also simplified the checkout process for those who prefer it. 🎉
Now, instead of filling out billing and shipping info for a $0 cart, all your subjects need is a cell phone number and email address to complete the free checkout.
Quick, convenient, and hassle-free—just the way it should be! 🖼️📲
We’re thrilled to bring you this new addition, and we can’t wait to see how you’ll make the most of it!
As always, if you have any questions or need a little help, just reach out. We’re here for you! 💌
Candy here with the latest and greatest update in our “Big News” series. We’re thrilled to announce the launch of Web Dashboard 2.0—the final piece in our massive overhaul of the entire NowCandid platform this year.
With this release, we’ve essentially delivered completely new versions of every aspect of NowCandid, including the Web Dashboard, Mobile Dashboard App, Capture & Upload App, and Retail Site. Welcome to a new era of NowCandid! 🎉
Want to check it out yourself? Head to (app.nowcandid.com) and log in!
A Whole New Experience 🚀
With Web Dashboard 2.0, you’ll notice a fresh, intuitive interface and a host of new features designed to make managing your photography business easier and more efficient.
Offer Creation is one of the biggest additions to the new Dashboard, but since we’ve already covered that in a previous blog post (click here to read that blog post), let’s dive into the other exciting updates! 🌐
New Home Tab: Stay on Top of Everything 🏠
Your new Home Tab provides an at-a-glance overview of recent activity in your account. You can quickly see orders, sales, and upcoming, active, or recent Events. We’ve also rebuilt the Sales & Events reports from the ground up.
These reports now include more filter options and can be easily downloaded, giving you the data you need, when you need it.
Expanded Event Management Tools 🎛️
Event creation may feel familiar, but there are now way more tools at your disposal for managing Events. Let’s dive into each of these new features!
Marketing History 📊
Now you can view the full marketing history for each Event directly from the dashboard. This lets you track all your promotional efforts and ensure things are running smoothly as your Event progresses.
Participant Management 👥
Participants are now fully visible and editable in the dashboard. You can also access and share their personal gallery links directly from this section, making it easier to manage and support your clients.
Roster Uploads 📋
Got a list of participants? You can now upload rosters directly to your Event, streamlining the process of adding participants manually and enabling NowCandid's (Name Lookup Workflow)
Full-Resolution Image Downloads 📸
Need to pull an image for a customer or event organizer? You can now download your full-resolution images directly from the Manage Images section of the dashboard.
Image Uploader Improvements 🖼️
The image uploader now checks all images for compatibility before uploading them. This includes checking for correct file type, DPI, color profile, and more, helping you (and us!) avoid production and support issues before they arise.
Custom Backgrounds 🌈
Add a personal touch to your Events with our new Custom Backgrounds feature. You can upload up to 4 custom backgrounds per Event, allowing your clients to choose a backdrop that suits their style.
Now you can use a Greek keyboard when adding text titles to your photos, offering more personalization to Text Overlays for your fraternity and sorority clients.
Customizable QuicPics Texts ✉️
The “Your images are arriving soon” text that gets sent via QuicPics is now customizable! Tailor your messaging to better suit the tone and style of your Event, or even promote an Event's sponsor!
Event Management Portal: Selective Access for Photographers 🔑
Introducing the new Event Management Portal! This tool allows you to provide selective access to your Events for lead photographers without giving them full access to your account.
The portal uses the same email + passcode login as the Capture & Upload App and grants the user access to the following settings and features:
This is perfect for giving your photographers the tools they need without compromising the security of your entire account. The portal can be accessed at (www.quic.pics/portal), so it doesn’t even mention NowCandid—keeping things sleek and professional.
Private Shareable Gallery URL 🌐
Need to share Event photos with an organizer? We’ve got you covered with a new private shareable downloadable gallery URL.
This makes it easy to provide event organizers with any photos they need, all in one convenient place, without transmitting hundreds of large image files via Dropbox, Google Drive, or similar services.
New Image Upload Tester 🧪
Worried about compatibility issues? The new image upload tester allows you to test a single image before even trying to upload it to your Event.
It checks for issues like color profile, DPI, file size, file type, and incompatible characters in the file name—making sure everything runs smoothly.
Rebuilt UI for Key Pages 🎨
We’ve also rebuilt the Account Settings, Resources, and FaceMatch Import pages from the ground up with a fresh new UI. These updates ensure a more intuitive and efficient experience across the (dash)board!
And More to Come… 🔮
We’re not done yet, folks! There’s more exciting stuff on the way, so stay tuned for future updates.
We can’t wait to see how you use our new Web Dashboard to take your photography business to the next level.
As always, if you have any questions or need assistance, we’re here to help!
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