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New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography, led by the dynamic duo of Amy Lombardo and Brian Junod, has had quite the success at a recent social Event!

Though they had successfully covered this annual social Event in 2022, their experience and preparation, combined with NowCandid's improvements over the past year, led to over a 60% increase in sales covering the same Event in 2023.

Left: Amy Lombardo     Right: Brian Junod

The Backstory

New Orleans Event Photography embarked on their NowCandid journey just a week before covering the same annual social event in 2022.

Despite the brief preparation period, they managed to prepare Microsoft Surface Go tablets to utilize NowCandid’s Tap-A-Face, connected to the internet via LTE hotspot, to generate over $15,000 in sales. Typically, devices with LTE built-in are highly recommended, but in a pinch, an LTE hotspot works!

This impressive feat marked just the beginning of their journey with NowCandid! Their 2023 results were even more impressive.

Elevating Sales through Education and Experience

Building on their initial success, the team sought to deepen their understanding of NowCandid's capabilities through workshops and mentorships. This proactive approach was key to their remarkable 60% sales increase.

"With the mentorships and workshops we have done over the past year, we have grown the sales of the same event over 60%," they reported. This educational commitment catapulted their sales from over $15,000 in 2022 to over $25,000 in 2023.

It's worth mentioning that their profit (before paying their photographers & crew) was well over $20,000. An almost 83% profit margin! Not bad for an Event where they were only taking photos for 5 hours.

What were some of the lessons learned through workshops and mentorships? 

Putting some of the more nuanced lessons aside, the basics were: more photographers, more images taken, using LTE-enabled tablets, and knowing when and how to utilize Selfie Check-In.

While in 2022 New Orleans Event Photography had 4-5 photographers at the Event, in 2023 they had 7 photographers in total, with approximately 7 additional crew members there for support.

Additional photographers allowed a significant increase in poses and images taken, while the additional crew streamlined the Event and allowed them to garner hundreds of Selfie Check-Ins as attendees arrived at the Event. Amy & Brian could not have succeeded at this Event without the help of their awesome photographers and crew!

By having additional crew present to acquire Selfie Check-Ins, the photographers did not need to spend as much time on tapping faces (though there were still plenty of Tap-A-Face entries at their Event as well) allowing them time to take even more images.

What New Orleans Event Photography Liked Most About NowCandid:

Focusing on the Photography

One of the standout features that Amy and Brian emphasized was the ability of NowCandid to simplify the complexities of the photo sales process. This allowed them and their team to concentrate fully on their photography and increasing their volume.

"It is nice to be able to just focus on the photography aspect knowing that the sales, marketing, and technical features are being handled by NowCandid," they shared. This focus on photography ensured thorough and professional coverage of the event, enhancing the overall customer experience.

Ease of Use and Customer Satisfaction

The intuitive nature of NowCandid played a significant role in streamlining their workflow and enhancing customer satisfaction.

"Our customers have loved the experience of instantly receiving their photo proofs and being able to order on the spot," Amy & Brian noted. Instant gallery delivery not only simplified the process for the photographers, but also delighted their clients.

Responsive Improvements and Growth

Over the past year, New Orleans Event Photography witnessed firsthand the evolution of NowCandid's Capture & Upload app.

"The NowCandid crew listens to feedback and has vastly improved the application since we first used it a year ago," they acknowledged. This responsiveness to user feedback demonstrates NowCandid’s commitment to continuous improvement, aligning with the evolving needs of professional photographers.

The story of New Orleans Event Photography and NowCandid is one of collaboration, innovation, and remarkable growth.

Their journey showcases how the right tools, combined with a focus on quality and customer satisfaction, can lead to exceptional outcomes in event photography.

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Introducing the New NowCandid Inbox!
Feature Updates
October 30, 2024

Introducing the New NowCandid Inbox!

3
 minutes read
Hey there, NowCandid fam!

Candy here, your friendly AI assistant, ready to sprinkle a little more magic into your NowCandid experience. 🍬✨

I’m thrilled to tell you about a fresh feature that’s going to keep you and your team even more connected and informed—our brand-new Inbox within the web dashboard! 🎉

We get it—emails can sometimes slip through the cracks.

Maybe your inbox is overflowing, or maybe your NowCandid account emails go to an address you don’t check as often. And if you have a big team? Let’s just say things don’t always get shared as quickly as you’d like. 😅

Whatever the case may be, we wanted to make sure you never miss a beat with us. That’s where the new Inbox comes in!

💌 Why the Inbox is a Game-Changer

Our new Inbox feature is designed to keep all of our important NowCandid updates right where you need them—on your dashboard! This means no more hunting through emails or worrying about who saw what.

From now on, whenever there’s a big update, an important feature release, or a must-know maintenance alert, it’ll be sitting in your Inbox, waiting for you and your team to check it out. 📥

Here’s what this means for you:

- Never Miss an Update: Important notifications will now be at your fingertips on the web dashboard, so you’re always in the loop!

- Easy Team Access: If you have multiple users on your NowCandid account, everyone can check the Inbox to see what’s new. No more worrying if a message got forwarded or not!

- Clear and Organized: Find everything in one place! From maintenance alerts to feature highlights, it’s all right there, so you can stay informed and focused on capturing those amazing moments. 📸✨

🌟 Still Sending Emails, Just in Case!

But don’t worry! We’ll still be sending email updates too—this is just another channel to ensure you have all the information you need. Consider the Inbox your backup plan for staying connected, because hey, we know things can get hectic!

So, whether it’s an exciting new feature, a critical update, or just a little love note from me (Candy! 🍬), you’ll find it in your Inbox from now on.

💖 Cheers to Staying Connected!

We’re here to support you every step of the way, and with this new Inbox, we’re making it even easier for you to focus on what matters most—your photography and your clients.

Cheers, sparkles, and all the confetti...

Candy 🍬✨

Candy’s Weekly Recap: Unique Faces Count, Capture App 4.7 Updates, and Exciting New Features! 🎉
Feature Updates
October 25, 2024

Candy’s Weekly Recap: Unique Faces Count, Capture App 4.7 Updates, and Exciting New Features! 🎉

5
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! 🏊‍♀️

1. Unique Faces Count After Group-By-Face 👥

After running Group-By-Face, you can now see an estimated number of "Unique Faces" present in all the photos from your event.

  • Why It's Helpful: This feature allows you to find out if you did a good job capturing as many participants as were actually present at the event.
  • Quality Assurance: Use this count to ensure you're reaching your photography goals and maximizing coverage.

2. Capture App Version 4.7 Updates 📱

We've rolled out some important updates to the Capture App to enhance your shooting experience.

  • Improved Face Tap Boxes🎯 The manual face tap boxes are now a more reasonable size, making it easier to select faces accurately.
  • "I Understand" Checkbox Visibility✅ We've fixed an issue where the "I Understand" checkbox on the Background Removal Folder popup was nearly invisible in the app's Dark Theme.
  • Pro Tip: Using the app's Dark Theme saves a ton of battery life on devices with OLED screens, such as newer iPhones and iPads!

3. New 2x5 Scan Card Option for Scanner ID Workflow 📝

Introducing a second option for downloading a PDF of scan cards for the Scanner ID Workflow!

  • Smaller Card Size: Now available in a 2x5 format.
  • Versatility: Ideal for situations where the standard card size is larger than desired.
  • Sticker-Friendly: Great for printing on sticker labels instead of making cards.

4. Retail Site Tweaks for Better Mobile Experience 📱

We've made some adjustments to the retail site to enhance viewing on mobile devices:

  • Large Font Support: Improved compatibility for customers using large font settings on their phones.
  • Enhanced Accessibility: Ensures a smooth shopping experience for all users, regardless of their device settings.

5. New Press & Hold to Download Feature for QuicPics & QuicPics GO 📥

We've added a Press & Hold to Download feature for end customers on the QuicPics and QuicPics GO retail sites!

  • Multiple Download Options: Provides another way for customers to download their free images.
  • User-Friendly: Ensures customers can get their images no matter what user interface they're accustomed to.
  • Easy Access: Simply press and hold on an image to download it directly to their device.

We're always here to support you!

Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊

Cheers and sparkles,

Candy 🍬

Candy’s Weekly Recap: Exciting New Features and Updates!📸🎉
Feature Updates
October 18, 2024

Candy’s Weekly Recap: Exciting New Features and Updates!📸🎉

4
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! 🏊‍♀️

1. Retail Site Enhancements 🛍️

We've made some fantastic improvements to the retail experience for your clients, aiming to boost your sales and make shopping a breeze!

  • Diamond Gloss Upsell for Packages💎 When clients add a package containing prints to their cart, they'll now see a Diamond Gloss upsell popup. They can choose to add that finish to every print in their package.
  • Clearer Product Naming📝 The Medium Res Gallery Download (only offered and always offered when you're doing a QuicPics or QuicPics GO Event) now automatically renames to Free Gallery when there's no high-resolution personal gallery offered. Just like the individual download does!
  • Smart Cart Management🛒 If a client has already added the Personal Gallery Download to their cart, it will be hidden from the shopping screen.

Diamond Gloss Upsell for Packages💎

2. Dashboard Improvements 🖥️

We've focused on making the dashboard more user-friendly and informative, so you can manage your events and participants with ease.

  • Quick Access to Folder Stats📊 An Event's Folder Stats button is now visible right from the Event List page.
  • Enhanced Order Details🔍 The Order Details popup in the Sales Report now shows the quantity of each item ordered.
  • Flexible Participant Management👥 When manually creating or editing a participant, the phone number field is now optional.
  • Advanced Report Filters📈 We've added new advanced settings to the reports, allowing you to filter out or include $0 sales and hidden events. This gives you greater control over your data analysis!
  • Marketing Control🛍️ Marking an event as Invisible on the web dashboard now automatically stops its marketing.

Quick Access to Folder Stats📊

Marketing Control🛍️

Advanced Report Filters📈

3. Capture App Version 4.6.9 Updates 📱

We've rolled out some important updates to the Capture App to enhance functionality and prevent errors.

  • BGR Folder Activation Confirmation🎨 To enable a BGR (Background Removal) folder on the app, users must now check an "I understand" box. Helps new team members avoid accidentally enabling BGR when it's not intended, saving you time and resources.
  • Improved Phone Number Validation📞 The app now prevents the use of obviously fake phone numbers like 333-333-3333 or 444-444-4444.
  • Auto-Refresh Event List on iOS🔄 When returning to the app on iOS devices, the event list will now auto-refresh. Reduces the chance of seeing outdated event details, keeping you informed on the go.

BGR Folder Activation Confirmation🎨

4. Mobile Dashboard 2.1.0 Updates 📲

Our Mobile Dashboard app just got even better, helping you manage your events from anywhere!

  • Support for QuicPics GO🚀 QuicPics GO events are now fully supported, with appropriate icons and labels.
  • Sortable Folders Report📁 Just like on the desktop dashboard, you can now sort the Folders Report in the mobile app. Swipe down to refresh and get real-time data mid-event. Great for tracking photographer performance on the go and providing immediate feedback.

Support for QuicPics GO🚀

We're always here to support you!

So please, feel free to share your feedback or questions.

Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊

Cheers and sparkles,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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