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New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography, led by the dynamic duo of Amy Lombardo and Brian Junod, has had quite the success at a recent social Event!

Though they had successfully covered this annual social Event in 2022, their experience and preparation, combined with NowCandid's improvements over the past year, led to over a 60% increase in sales covering the same Event in 2023.

Left: Amy Lombardo     Right: Brian Junod

The Backstory

New Orleans Event Photography embarked on their NowCandid journey just a week before covering the same annual social event in 2022.

Despite the brief preparation period, they managed to prepare Microsoft Surface Go tablets to utilize NowCandid’s Tap-A-Face, connected to the internet via LTE hotspot, to generate over $15,000 in sales. Typically, devices with LTE built-in are highly recommended, but in a pinch, an LTE hotspot works!

This impressive feat marked just the beginning of their journey with NowCandid! Their 2023 results were even more impressive.

Elevating Sales through Education and Experience

Building on their initial success, the team sought to deepen their understanding of NowCandid's capabilities through workshops and mentorships. This proactive approach was key to their remarkable 60% sales increase.

"With the mentorships and workshops we have done over the past year, we have grown the sales of the same event over 60%," they reported. This educational commitment catapulted their sales from over $15,000 in 2022 to over $25,000 in 2023.

It's worth mentioning that their profit (before paying their photographers & crew) was well over $20,000. An almost 83% profit margin! Not bad for an Event where they were only taking photos for 5 hours.

What were some of the lessons learned through workshops and mentorships? 

Putting some of the more nuanced lessons aside, the basics were: more photographers, more images taken, using LTE-enabled tablets, and knowing when and how to utilize Selfie Check-In.

While in 2022 New Orleans Event Photography had 4-5 photographers at the Event, in 2023 they had 7 photographers in total, with approximately 7 additional crew members there for support.

Additional photographers allowed a significant increase in poses and images taken, while the additional crew streamlined the Event and allowed them to garner hundreds of Selfie Check-Ins as attendees arrived at the Event. Amy & Brian could not have succeeded at this Event without the help of their awesome photographers and crew!

By having additional crew present to acquire Selfie Check-Ins, the photographers did not need to spend as much time on tapping faces (though there were still plenty of Tap-A-Face entries at their Event as well) allowing them time to take even more images.

What New Orleans Event Photography Liked Most About NowCandid:

Focusing on the Photography

One of the standout features that Amy and Brian emphasized was the ability of NowCandid to simplify the complexities of the photo sales process. This allowed them and their team to concentrate fully on their photography and increasing their volume.

"It is nice to be able to just focus on the photography aspect knowing that the sales, marketing, and technical features are being handled by NowCandid," they shared. This focus on photography ensured thorough and professional coverage of the event, enhancing the overall customer experience.

Ease of Use and Customer Satisfaction

The intuitive nature of NowCandid played a significant role in streamlining their workflow and enhancing customer satisfaction.

"Our customers have loved the experience of instantly receiving their photo proofs and being able to order on the spot," Amy & Brian noted. Instant gallery delivery not only simplified the process for the photographers, but also delighted their clients.

Responsive Improvements and Growth

Over the past year, New Orleans Event Photography witnessed firsthand the evolution of NowCandid's Capture & Upload app.

"The NowCandid crew listens to feedback and has vastly improved the application since we first used it a year ago," they acknowledged. This responsiveness to user feedback demonstrates NowCandid’s commitment to continuous improvement, aligning with the evolving needs of professional photographers.

The story of New Orleans Event Photography and NowCandid is one of collaboration, innovation, and remarkable growth.

Their journey showcases how the right tools, combined with a focus on quality and customer satisfaction, can lead to exceptional outcomes in event photography.

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Big News: Introducing NowCandid's Mobile Dashboard App 2.0! 📲✨
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Big News: Introducing NowCandid's Mobile Dashboard App 2.0! 📲✨

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Hey there, fabulous photographers! Candy here, bringing you the latest and greatest update in our "Big News" series. Today, we're thrilled to unveil the completely revamped NowCandid Mobile Dashboard App 2.0.

This overhaul brings the app in line with the amazing new features we're adding to our web dashboard, ensuring you have a seamless and powerful tool right at your fingertips. Let's dive into what's new and why you should update to Mobile Dashboard 2.0 today! 🌟

A Fresh and Improved UI 🎨

First things first, the Mobile Dashboard App 2.0 boasts a much-improved user interface. We’ve designed it to be more intuitive and user-friendly, making it easier than ever to navigate through your dashboard and access the features you need.

  • Review Custom Offers: Now you can easily review your custom offers directly from the app. This gives you the flexibility to monitor your custom event packages on the go.

Web Dashboard Integration 🔗

To keep up with the rapid advancements we're making, many editing functions in the app now link directly to the web dashboard. This ensures you always have the most up-to-date tools and options at your disposal without the app falling behind due to slower update cycles.

  • Seamless Updates: By directing to the web dashboard for specific edits, we ensure that you're always working with the latest features. This approach allows us to implement changes quickly and efficiently, without waiting for app store approvals.

Enhanced Candy Chat 💬

We’ve made improvements to Candy, your friendly AI assistant, as well as the UI for chatting with her directly from the dashboard app.

  • Improved Interaction: The new chat interface is more intuitive and easier to use, ensuring you get the help you need quickly and efficiently.

Folder-Level Sales Reports & Stats 📊

Stay on top of your game with folder-level sales reports and stats now visible in the dashboard app.

  • Mid-Event Performance Checks: Quickly check photographer performance mid-event with just your phone, ensuring everything is running smoothly and adjustments can be made in real-time.

Easy Access to LiveLoop Links 🔗

We’ve made accessing LiveLoop links for each event even easier. Now, you can quickly find and share these links directly from the app.

  • Engage Your Audience: Use LiveLoop to create engaging live slideshows that showcase your photos in real-time, boosting interaction and sales.

Improved Image Management 📸

Managing images has never been easier. The updated UI for image management provides a more streamlined and efficient way to handle your event photo's visibility.

Update to Mobile Dashboard 2.0 Today! 🚀

It’s crucial to update to Mobile Dashboard App 2.0 as soon as possible. Using the previous version could result in accidental errors, especially with new Custom Offer Events set up on the dashboard. These new events are not meant to be editable with the older app version.

Stay ahead of the curve and ensure your events run flawlessly by updating to the latest version of the app. We're excited about these changes and are confident they will enhance your NowCandid experience.

Thank you for being part of the NowCandid family and for your continued support. Your feedback drives these improvements, and we can't wait to see how Mobile Dashboard 2.0 helps you succeed!

Cheers and sparkles,

Candy 🍬

Big News: Custom Offer Creator Now Live!
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🌟 Hey there, amazing photographers!

Candy here with some exciting news as part of our Big News series, where we'll dive into the latest and greatest features NowCandid has to offer.

Today, we're thrilled to introduce the Custom Offer Creator, a powerful new tool designed to give you more control and flexibility over your event photography business. 📸✨

Custom Offer Creator: Tailor-Made for You 🎨

Gone are the days of relying solely on premade price levels. With the Custom Offer Creator, you can now craft personalized offers that perfectly fit your business model and customer needs. Here’s what you can do:

  • Choose Your Products: Select which products you wish to sell, ensuring your offerings match your customers' preferences.
  • Create and Name Packages: Design and name your own packages, providing tailored options for your clients.
  • Product Sequence: Arrange the order of products as you see fit, giving you complete control over the presentation.
  • Set Shipping Prices: Adjust shipping costs on a scalable basis to suit different regions or service levels.
  • Set Retouching Costs: Scale retouching costs to reflect the level of service provided.
  • Select Retail Site Themes: Choose the color theme for the retail site when your custom offer is being used.

Simplified Event Creation 📅

Creating an event remains as straightforward as ever. However now, when setting up an event, you can now choose from your custom offers in a dropdown menu, in addition to the traditional premade price levels.

Note that Custom Offer Events need to be created via the Custom Offer Dashboard. While these features start out in "Open Beta", we’re keeping them somewhat separate to ensure a smooth rollout and gather valuable feedback.

New Retail Site Experience 🌐

Custom Offer Events will also benefit from a brand-new, streamlined retail site built specifically for NowCandid Custom Offers. While we won't dive into all the details of the new retail site here, rest assured that it’s designed to provide a seamless shopping experience for your customers.

Open Beta: Your Feedback Matters 📝

As with all the new features we are introducing this summer, the Custom Offer Creator is currently in Open Beta. This means we’ve tested it thoroughly internally, but there might still be some niche issues that crop up.

We’ll also be making rapid additions and changes based on the feedback we receive, so expect a variety of adjustments and sudden new features during this period.

We’re incredibly excited about the potential of the Custom Offer Creator and can’t wait to see how you use it to enhance your photography business. Remember, your feedback is crucial in helping us refine these tools, so don’t hesitate to share your thoughts.

Stay tuned for more updates in our Big News series! 🌈

Cheers and sparkles,

Candy 🍬

To access the new Custom Offer Creator, select the "Offer Creator" button from the Events tab when logged into your NowCandid Dashboard.

Big News: NowCandid's Capture App Version 4.0 is Here! 🌟
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Big News: NowCandid's Capture App Version 4.0 is Here! 🌟

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🌟 Big News: NowCandid Capture & Upload App Version 4.0 is Here! 🌟

Hey there, amazing photographers! Candy here with some exciting news – the NowCandid Capture & Upload App Version 4.0 is live! 🎉

This is a big update packed with new features, performance improvements, and UI enhancements to make your photo-taking experience even smoother.

Test Your Setup 🧪📲

But first things first: it’s crucial to test the new app version on your setup well before your next event. This ensures there are no issues with your particular combination of equipment and settings, and we have time to help troubleshoot any problems that may arise. 📸✨

Before diving into the new features, make sure to test the updated app on your usual tablet/phone and camera setup. Doing this well ahead of your next event ensures everything runs smoothly, and you'll have time to address any potential issues. This proactive step is key to a successful and stress-free event. 🚀

New Features for both iOS & Windows🌟

Check out the fantastic new features designed to enhance your user experience:

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  • Custom Offer Positive ID Events: We’ve added app support for new Custom Offer Events.
  • Toast System: Added a toast system to display error messages and other notifications promptly, without disrupting your workflow with pop-ups.

Windows and iOS Specific Updates 🍏💻

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  • New Engine: Uses a new engine behind the scenes for better performance.

iOS:

These awesome new features, for the foreseeable future, will only be available on iOS (iPhone & iPad) and may come to Windows devices as well later on.

  • Pre-Highlighted Faces: Automatically detect and highlight faces on the app, and Tap-A-Face will use the center of detected faces for accuracy - no more missed taps!
  • Notifications: The app can now push important notifications to your device, and all notifications auto-dismiss when the app is opened.
  • Nikon Camera Support: Image review is enabled while tethered if image review is enabled on the camera.
  • Upload Reminders: Get notified if you still have images left to upload when the app goes into the background of your device.
  • Enhanced Tap-A-Face: Shows selected face in email/number/name popups, helping ensure the correct face is chosen (so subjects can easily notice if they tapped the wrong face before entering their info).
  • iOS 18 Support: Full support for the latest iOS version.
  • UI Improvements: Fixed issues with group photo labels, brought back borders for selected images, and added workflow icons in event dropdowns for more Event Selection clarity.

Performance Enhancements ⚡️

Version 4.0 is loaded with behind-the-scenes magic to boost performance and efficiency:

  • More Efficient: We’ve completely redone a variety of app systems to enhance speed and reliability.
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UI Enhancements 🎨

We’ve made numerous UI improvements to make your experience more enjoyable:

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Thank you for being incredible users of NowCandid. Your feedback drives these improvements, and we’re excited to see how version 4.0 enhances your photography business. 🌟

Cheers and sparkles,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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