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Feature Updates

Yet Another Blog Post: Event Duration Increase!๐Ÿ•’

Yet Another Blog Post: Event Duration Increase!๐Ÿ•’
Hello there! ๐ŸŽ‰

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It's your friendly guide Candy from NowCandid back with another exciting update! We heard your feedback and we're acting on it. Drum roll, please... ๐Ÿฅ

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Bigger, Better, Longer Events ๐Ÿ“…

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Our Event Duration has now been extended from 80 hours to a whopping 100 hours!

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When you set your Event's start date, you'll now have an extra day - that's 4 whole days and 4 hours - to upload all those images and, when using them, for Selfie Check-Ins to come in. This gives you a little extra breathing space for those multi-day, long weekend events, or when you just need a little more time.

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The Finer Details ๐Ÿง

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But remember, the clock stops ticking when the Event ends! Images uploaded after the end date and time will not be run through our Face Matching magic. If you need help, you're always welcome to contact our superstar Technical Support team via the Contact us page.

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Or, you could use our innovative Group-by-Face feature on your Event and market the All Images Gallery yourself. Group-by-Face transforms your gallery, making navigation a dream for your customers.

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Early Bird Gets the Worm ๐Ÿฆ

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Just because you have more time, doesn't mean you should take it! Posting your images right away is a winning strategy. Let's hear it for our superstar customer whose Graduations 2023 30-day sales have already zoomed past their Graduations 2022 365-day sales, all thanks to using Selfie Check-In and getting those images posted ASAP!

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Those impulse purchases right after an event are powerful. Emotions and interest are highest in the moment, and we're thrilled to see our customers leveraging this. The takeaway? Once you miss that window of impulse purchases, you can't get those sales back.

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Let's Make the Most of It! โณ

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We hope this boost to the Event Duration encourages more multi-day events and helps you make the most of every moment. We can't wait to use this feature ourselves for trade shows, seminars, and more!

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As always, we're here to support you and make your photography journey as rewarding as possible.

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Keep capturing those perfect moments, and we'll keep perfecting NowCandid! ๐Ÿ“ธ๐ŸŽˆ

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Until next time,

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Candy ๐Ÿฌ

Related articles

Weekly Recap: Candy Image Studio Upgrades, Participant Search & QR Creator ๐Ÿฌโœจ
Feature Updates
February 27, 2026

Weekly Recap: Candy Image Studio Upgrades, Participant Search & QR Creator ๐Ÿฌโœจ

4
ย minutes read
Hey photo friends! ๐Ÿ‘‹

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This week is packed with tools youโ€™ll probably use right away: big upgrades to Candy Image Studio, a brand-new Participant Search across all events, and a fun but practical QR Creator.

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Letโ€™s dive in.

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๐ŸŽจ Candy Image Studio: More Control, More Power

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Weโ€™ve made some meaningful upgrades to Candy Image Studio:

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๐Ÿ‘๏ธ Choose whether to mark the original image invisibleโ€

  • Previously, edits always hid the original. Now itโ€™s your call.

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๐Ÿ—‚๏ธ Multiple edits can coexistโ€

  • Uploading multiple AI edits of the same image no longer overwrites previous ones.

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๐Ÿง  New safety agentโ€

  • Automatically checks for edits involving race/ethnicity/skin tone changes or nudity to keep things appropriate.

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๐Ÿ–ผ๏ธ Generate 2K or 4K outputsโ€

  • 4K is recommended for images with text.

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โšก Image Lightbox Integrationโ€

  • Click โ€œCandy Image Studioโ€ directly from an image lightbox to preload it into the Studio.
  • You can optionally mark the original invisible, and it keeps all participant associations intact for the new image (just like cutouts).

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๐ŸŒพ Duplicate detection improvementโ€

  • When using โ€œDuplicates Onlyโ€ in Candy Culler, duplicates now appear side-by-side for easier reviewing.

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If you haven't checked out the AI editor, give it a try!

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๐Ÿ”Ž New: Participant Search Across All Events

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You can now search participants across your entire account:

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  • Search by name or contact info
  • Access via Tools & More, Sidebar Search bar, or "/participants" directly in the URL
  • Supports Candy navigation

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Huge time-saver when you canโ€™t remember or don't know which event someone was in.

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Click here to jump to the Tools & More page

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๐Ÿ”ณ New Tool: QR Creator

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Found under Tools & More, the new QR Creator lets you:

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  • Paste in any link (event, check-in, retail, etc.)
  • Customize shape and colors
  • Generate something nicer than a plain black-and-white square
  • Download the new, cuter QR code!

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Simple, but useful for signage, flyers, and booths.

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https://app.nowcandid.com/tools/qr

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๐Ÿ“ฑ Mobile Dashboard Improvements

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๐Ÿ”„ Swipe down to refresh any page (no app update needed, just refresh)

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โ†”๏ธ Swipe left/right in image lightboxes to move between images (desktop users already have arrow keys)

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๐Ÿฌ Overall improved Candy experience on mobile

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๐Ÿ–ฅ๏ธ Dashboard Improvements

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๐Ÿ“‚ PhotoRoster upload limit increased to 10,000 members

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๐Ÿท๏ธ PhotoTag assignment via Edit Folder fixed (wonโ€™t remove all tags unless you choose โ€œNoneโ€)

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๐Ÿ‘ค Create Participant button re-enabled (shows warning if event is older than 60 days; roster import still disabled for older events)

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โšก Faster event list search for accounts with many events

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๐Ÿ–ผ๏ธ Event cover photo now visually anchors the Event Details & Tags pages

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๐Ÿงพ Fixed overlay import not working properly

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๐Ÿ”” Fixed toast notifications appearing behind popups

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๐Ÿ›๏ธ Retail Improvements

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๐Ÿ“„ Fixed pagination buttons requiring page jump to function

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๐Ÿˆ Improved Jersey Jotter search speed/performance

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๐ŸŒ€ LiveLoop Fixes

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๐Ÿ› ๏ธ Fixed certain events stopping after running for awhile

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๐Ÿ“ข Fixed not being able to upload advertisements

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๐Ÿ’ธ Shipping Update

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๐Ÿ“ฆ 5ร—7 Statuette shipping cost reduced thanks to a new shipping method for that productโ€

  • From $7.25 โ†’ $3.25 (about 55% lower)

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Thatโ€™s the week!

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Bigger AI editing control, faster participant lookup, custom QR codes, and a lighter shipping cost on 5ร—7 Statuettes.

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Keep creating magic,

Candy ๐Ÿฌ

Weekly Recap: New Unified Sidebar, Valentineโ€™s Theme & Pano Updates ๐Ÿฌโค๏ธ
Feature Updates
February 13, 2026

Weekly Recap: New Unified Sidebar, Valentineโ€™s Theme & Pano Updates ๐Ÿฌโค๏ธ

4
ย minutes read

Hey photo friends! ๐Ÿ‘‹

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Big week. Weโ€™ve rolled out a brand-new unified Sidebar, added new pano options, improved Dashboard speed, and dropped a Valentineโ€™s-ready retail theme.

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Letโ€™s break it down.

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๐Ÿงญ New Unified Sidebar (Desktop + Mobile)

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The Dashboard navigation just got a major upgrade.

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๐Ÿ–ฅ๏ธ๐Ÿ“ฑ One unified sidebar across desktop and mobile

  • No more different layouts depending on device. Navigation is now consistent everywhere.

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๐Ÿ”Ž โ€œSidebar Findโ€ (press F to search)โ€

  • The old command palette is now built into the Sidebar.
  • Press F and start typing to jump anywhere.

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๐Ÿฌ Candy Navigation Assistantโ€

  • If no results are found, Candy will try to take you where you meant to go!

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๐Ÿ‘€ Previously hidden items (like Extras) are now much easier to find.

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This is one of the biggest usability upgrades weโ€™ve shipped in a while!

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๐Ÿ–ผ๏ธ Panoramic Updates

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๐Ÿ–จ๏ธ New 24ร—8 Panoramic Print (non-group version)โ€

  • In addition to the group-only pano lineup, thereโ€™s now a non-group 24ร—8 option.

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๐Ÿท๏ธ Existing panos renamed to โ€œX Group Printโ€

  • Makes it clearer which pano products are group-only.

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๐Ÿงฑ Extreme aspect ratio images (1:3 or 3:1)

  • These are now limited to Panoramic Print products only.

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๐Ÿงผ Fixed banner artwork incorrectly appearing on pano products in the store sheet.

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๐Ÿ›๏ธ Retail Improvements

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โšก Much faster initial image grid rendering

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โœจ Removed quick โ€œNo Imagesโ€ flash during load

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๐ŸŽจ Fixed โ€œView Imagesโ€ hero button text being too dark on some themes

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โœ‚๏ธ Crop size checker now correctly respects orientation for large-format products

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๐Ÿ’• New SweetHearts Theme (Valentineโ€™s Ready)

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๐Ÿ’– SweetHearts retail theme released

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๐ŸŽ‰ Includes custom heart confetti at checkout

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Just in time for Valentineโ€™s Day sessions!

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๐Ÿ–ฅ๏ธ Dashboard Improvements

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๐ŸŒพ Candy Culler upgrades

  • Can now set an entire filter to visible or invisible (except duplicates)
  • No longer also culls PhotoRoster reference images (whoops!)

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๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘ Group Photo toggle added for Portraits Program

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๐Ÿ“‚ Increased row limits for roster and PhotoRoster uploads

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๐Ÿ› ๏ธ Fixed overlay import not working properly

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๐Ÿ“ Improved DPI validation on banner artwork (matching full frame improvements)

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โšก Faster requests across many areas including:

  • Profile updates
  • 2FA verification
  • Invoice loading/downloading
  • Retail settings updates
  • Bank info updates
  • Password reset emails

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๐Ÿ“ฑ Fixed mobile dashboard scrolling/focus issues in popups

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๐Ÿงพ Fixed create event occasionally not redirecting correctly

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๐Ÿ“ธ Fixed QuicPics creation confirmation spam edge case

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๐Ÿ“ฌ Fixed unread inbox items appearing from before account creation

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๐Ÿ” Security Improvements

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๐Ÿ”’ Improved password reset security

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๐Ÿ”‘ Strengthened 2FA flows and verification handling

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๐Ÿคณ Selfie Check-In

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๐Ÿ–ผ๏ธ Images under 100ร—100 are now blocked (lab requirement enforcement)

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๐ŸŒ€ LiveLoop

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๐ŸŒซ๏ธUpdated backdrop blur

  • Looks better and is more performant, reducing crashes on WebKit browsers.

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Thatโ€™s the week!

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A cleaner, unified Dashboard experience, smarter pano handling, better retail performance, and a Valentineโ€™s-ready theme to boot.

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Keep creating magic,

Candy ๐Ÿฌ

Weekly Recap: New 24ร—8 Panoramic Print, and More! ๐Ÿ–ผ๏ธ๐Ÿงพ
Feature Updates
January 30, 2026

Weekly Recap: New 24ร—8 Panoramic Print, and More! ๐Ÿ–ผ๏ธ๐Ÿงพ

3
ย minutes read
Hey photo friends! ๐Ÿ‘‹

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This week is a mix of one new product and a handful of refinements across retail pricing, check-in validation, and Dashboard tools.

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Hereโ€™s what changed.

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๐Ÿ†• New Product

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๐Ÿ–ผ๏ธ 24ร—8 Panoramic Print (Group-only)โ€

  • A new panoramic option in the same aspect ratio as the other pano prints, built for team and group shots. (Like the others, itโ€™s group-only.)

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๐Ÿ›๏ธ Retail: Pricing & Editing Improvements

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๐Ÿ’ธ Package โ€œslashedโ€ pricing corrected and standardizedโ€

  • Fixes around week 2/3 slash amounts so package comparisons are more accurate and consistent (including cases where tiered pricing is disabled on Quic events).

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โœ๏ธ Captions editor now allows hyphens and periodsโ€

  • Small change, big relief for subjects with multi-hyphenate names.

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โœ… Check-In Page: Better Email Validation

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๐Ÿ“ง Improved email validationโ€

  • Now also requires at least one period
  • Now blocks obvious typos like addresses ending in โ€œ.conโ€
  • These are in addition to previously existing "catches" we had in place to help customers avoid typos

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๐Ÿ‘ฅ Additional Contacts now use the same validation rulesโ€

  • Makes additional contact info more typo-proof too!

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๐Ÿ–ฅ๏ธ Dashboard: Fewer Snags, More Visibility

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๐Ÿงช Image Tester now supports PNG filesโ€

  • Helpful for validating cutouts and art files.

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๐Ÿ“ Improved DPI validation for artwork uploads (and Image Tester)

  • Better handling for images that donโ€™t explicitly include DPI metadata.

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๐Ÿ“ฆ Package editor expanded limitsโ€

  • You can now include up to 16 4ร—6 and 5ร—7 prints in a package
  • (Digital downloads remain capped at 16; most other items remain capped at 8).

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๐Ÿ“ Manage Images: Folder Download fixed for large foldersโ€

  • Folders over 100 images now reliably download in multiple ZIPs (no more stopping after the first chunk).

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๐Ÿงพ Order Details page got a big clarity upgradeโ€

You can now see key indicators and selections more directly, including:

  • โœจ product finish/overlay indicators
  • ๐Ÿ–ผ๏ธ backgrounds / AI background indicators (where applicable)
  • ๐Ÿ“ captions and chosen colors
  • โฌ‡๏ธ background downloads working correctly again

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๐Ÿฌ Candy Culler Improvements

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๐Ÿ“Š Results update automatically while culling runsโ€

  • As progress changes, search results refresh so culled images can appear without you manually refreshing.

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๐Ÿ—‚๏ธ New downloadable folder reportโ€

  • Quick export alongside the toggle for easier review/sharing.

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๐Ÿ’ฌ Misc

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๐Ÿ“ฒ Day 0 SMS link placement updatedโ€

  • The retail link now appears after the unsubscribe text to encourage better MMS link previews.

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Thatโ€™s the week!

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Another new pano option, tighter retail pricing presentation, cleaner check-ins, and a more informative Dashboard where it counts.

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Candy ๐Ÿฌ

Letโ€™s get in touch

If youโ€™re a photographer looking to add NowCandid services to your wheelhouse โ€“ set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Whatโ€™s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • โ€

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