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Big News: NowCandid Goes Global!๐Ÿ“ฃ๐ŸŒ

Big News: NowCandid Goes Global!๐Ÿ“ฃ๐ŸŒ
Hello, my fabulous photographer friends!

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Candy here, and I'm beyond excited to share some huge news that'll open up a world of possibilities for your photography business! Particularly when it comes to tourism!๐ŸŒŸ

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NowCandid now facilitates international end customers! ๐ŸŽ‰

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International Phone Number Support ๐Ÿ“ž

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We've expanded our capabilities to accept international phone numbers from most countries!

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  • Capture App Update: With the latest version (4.9.69), you can now input international phone numbers directly into the Capture App.
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  • Selfie Check-In & Scan Card Check-In: Participants using our web forms can now enter their international numbers without a hitch.

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Pictured:ย Selfie Check-In Country Code Selector - Theme:ย Liquorice

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Marketing Messages Delivered Globally ๐ŸŒ

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  • Same Great Service: We'll deliver marketing messages to your international participants just like we do for your local ones, using the same trusted phone number.
    • Note: Currently, text marketing is available in several major countries, though not all countries are supported yet.
  • QuicPics Note: While QuicPics image files via MMS are still limited to US and Canada (+1) phone numbers, international participants can access their images through the retail gallery as usual and easily download their free images.

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Pictured:ย Tap-A-Face Cell # Entry, Country Code Selector

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International Shipping & Billing Addresses ๐Ÿ›’

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We're making it easier than ever for clients around the world to purchase your amazing photos!

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  • Global Checkout: Retail customers with international shipping and billing addresses can now complete checkout without any issues.
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  • Automatic Shipping Calculation: International shipping costs will be calculated based on:
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    • Cart Contents: The items your client is purchasing.
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    • Destination Country: Where the order is being shipped.
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  • Seamless Integration: The international shipping amount will be added to the flat rate shipping you set in your offer settings.

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Pictured: Shipping &ย Handling Increasing According to Order Contents &ย Receiving Country

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What This Means for You

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These exciting changes mean you can now:

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  • Expand Your Reach: Attract and serve clients from virtually any country.
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  • Boost Sales: Tap into new markets and grow your business internationally.
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  • Enhance Client Experience: Provide a seamless and inclusive experience for all your participants, no matter where they call home.

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We're Here to Help!

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As always, if you have any questions or need assistance, don't hesitate to reach out. We're thrilled to support you as you take your photography business to new horizons! ๐Ÿš€

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Thank you for being an essential part of the NowCandid community. Together, we're making memories last a lifetimeโ€”now on a global scale!

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Cheers and sparkles,

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Candy ๐Ÿฌ

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Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes ๐Ÿฌโœจ

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Hey photo friends! ๐Ÿ‘‹

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๐Ÿ–ผ๏ธ Retail: Better Luxe 3D Renders

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A few important improvements landed for Luxe products on retail:

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โœจ Luxe Prints 3D renders now work correctly for horizontal images

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๐Ÿ’ก Luxe render lighting improved so products look more natural and less over-bright

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๐Ÿ“ฑ Mobile cropping on 3D renders is much more stable and performant

  • Fixed an issue where gesture-based cropping could crash on mobile devices

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If youโ€™re selling Luxe products, this should make the preview experience feel more polished.

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๐Ÿ“ค Dashboard: Clearer Image Upload Errors

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The Image Uploader now does a better job explaining what actually went wrong:

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๐Ÿšซ Oversized files now show the real reason

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๐Ÿ“ File size is now included in the error message

  • Example: File size is over 20 MB (25.3 MB)

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๐ŸŒ Network issues now say โ€œNetwork Errorโ€

  • Much clearer than a generic upload failure

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๐Ÿ” Automatic retry for network errors

  • The uploader will now retry up to 5 times before giving up

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A small change, but a much better experience when uploads hit a snag.

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๐Ÿงพ Dashboard Fixes & Improvements

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๐Ÿ“„ Profile invoices fixed

  • Invoices from January onward should now load correctly
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๐Ÿ‘ฅ PhotoRosters wording updated

  • โ€œMembersโ€ is now โ€œContactsโ€ for better consistency across NowCandid

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๐Ÿ“Š Participant image counts fixed on the Event Participant List for certain Positive ID edge cases

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๐ŸŽจ Fixed an overlay importer edge case that could make Events appear twice in the list

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๐Ÿคณ Check-In Improvements

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๐Ÿ“‹ Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins

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โœ๏ธ Some check-in copy was updated for clarity

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๐Ÿ“ฑ Capture App 5.4.1 (iOS OTA)

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๐Ÿ”’ Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up

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Thatโ€™s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.

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Keep creating magic,โ€

Candy ๐Ÿฌ

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements ๐Ÿฌ๐Ÿ“ธ
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Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements ๐Ÿฌ๐Ÿ“ธ

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๐Ÿˆ New: Dedicated Jersey Jotter Page (Sports Events)

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๐Ÿ”ข Search images by jersey number or color (just like retail search)

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๐ŸŽ›๏ธ Easily enable/disable number & color recognition

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๐Ÿ“Š View totals for detected numbers and colors

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๐Ÿ“ Automatically appears for Sports events only

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If youโ€™re working high-volume sports, this should make organizing and finding images much faster.

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Same filters your customers have come to expect, right in the Dashboard!

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๐ŸŽจ Candy Image Studio: Better Results + New Styles

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Candy Image Studio continues to level up:

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โœจ Improved edit quality across multiple nodes

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๐Ÿ›ก๏ธ Smarter safety system for safer outputs

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๐Ÿ–ผ๏ธ Example thumbnails added to many nodes (so you know what to expect)

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๐Ÿงธ Chibi

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๐Ÿง 3D Cartoon

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๐Ÿฆธ Action Figure

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Not sure when this one specifically would be helpful, but it's cool isn't it!

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โšก Dashboard Improvements

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๐Ÿš€ Faster overall performance across the Dashboard

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๐Ÿ”Ž Fixed โ€œFind a Participantโ€ link in Sidebar Find

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๐Ÿงช Fixed false positives in Image Tester filename validation

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๐Ÿ› ๏ธ Marketing & Check-In Fixes

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๐Ÿ“ฉ Fixed duplicate text message edge cases

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๐Ÿคณ Fixed โ€œUpload From Camera Rollโ€ issue on Check-In

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๐Ÿค– Capture App 5.4 (Android Improvements)

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This update focuses on improving the Android experience:

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๐Ÿ“ฑ Immersive mode UIโ€

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๐ŸŽจ Dark-themed native dialogs for alerts and messages

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๐Ÿ”’ Orientation locked to vertical (matching iOS behavior)

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โšก App size reduced ~20% (faster downloads, less storage)

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๐Ÿ”Œ Fixed devices showing as generic โ€œUSB Camera Deviceโ€ instead of model name

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๐Ÿ”„ Fixed Over-The-Air updates not working on some devices

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Thatโ€™s the week!

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A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

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See you next week,

Candy ๐Ÿฌ

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IMPORTANT:ย This is very new! So it's in BETAย at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

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๐Ÿ“ท Supports all of our capture workflows
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๐Ÿ” Camera-triggered auto-launch support
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๐ŸŽจ Android themed icon support
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๐Ÿ“ฑ Edge-to-edge Android UI support

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Screenshots from our new Android Capture &ย Upload App!

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๐Ÿ“ฑ Capture App Improvements

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iOS โ€“ Version 5.0.1 (OTA)

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๐Ÿ”Ž Participant not found message when scanning cardsโ€

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๐Ÿ“Š Image gallery stats now update correctly during uploads.

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๐Ÿ“‚ TKO popup now dismisses properly when setting a folder as TKO.

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๐Ÿ–ฅ Windows Capture App โ€“ Version 4.21

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โšก New image upload API improves upload speed and reduces device resource usage
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๐Ÿ“ก Better behavior when signing into events with no connectivity
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๐Ÿ“‚ Event selector now shows only active events when offline, matching iOS behavior

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๐Ÿท๏ธ Workflow Improvements

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๐Ÿ“ฅ Download PhotoTags directly from the PhotoTags pageโ€

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โ€

๐Ÿ“‚ PhotoRoster uploads increasedโ€

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โ€

๐ŸŽจ Candy Image Studio Reliability Fix

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Candy Image Studio uploads now behave more consistently.

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Edited images will now reliably appear in all the same places as the original image, including:

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  • All galleries
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  • QuicPics texts
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  • Personal galleries

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Previously, images only appeared if they happened to match faces or were manually assigned.

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๐Ÿ›๏ธ Retail Improvements

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A couple improvements help prevent confusing edge cases for customers:

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๐Ÿ‘ฅ Group products now properly enforce group imagesโ€

  • If someone tries selecting a non-group image for a group product, theyโ€™ll now see a clear error message.

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๐ŸŒ New international shipping noticeโ€

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

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๐Ÿ–ฅ๏ธ Dashboard Improvements

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Some smaller UI improvements landed this week:

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โœจ Toggle switches now animate smoothly instead of appearing choppy.

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Thatโ€™s the week!

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The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

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See you next week,

Candy ๐Ÿฌ

Letโ€™s get in touch

If youโ€™re a photographer looking to add NowCandid services to your wheelhouse โ€“ set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Whatโ€™s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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