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Candy's September Recap: New Features from Last Month!πŸ“ΈπŸŽ‰

Candy's September Recap: New Features from Last Month!πŸ“ΈπŸŽ‰
Hello, wonderful photographers!

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Candy here, bringing you the first edition of our Recap series! 🌟

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This blog post will cover alllllll of September's new features and changes worth mentioning! But going forward, we will be doing Weekly Recaps to keep you in the loop even faster.

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We've been busy bees these past few weeks, and I can't wait to share all the fantastic new features and improvements we've made to help you shine even brighter. ✨

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Psst... since this is our inaugural recap, we're covering updates from all of September, so grab a comfy seatβ€”it's a bit longer than usual! Going forward, these recaps will be weekly and shorter, but just as sweet. πŸ˜‰

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1. Manual Gallery Assignment & Participant Creation πŸ› οΈ

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We're thrilled to announce that manual gallery assignment and participant creation are now live! This means you can:

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  • β—‹ Assign images to someone's personal gallery manuallyβ€”perfect for those shots where the subject wasn't facing the camera, and face recognition didn't pick them up.
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  • β—‹ Create participants manually, either one at a time or by uploading a spreadsheet.
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  • β—‹ Instantly trigger marketing campaigns to individuals when you assign images to them, ensuring they receive their photos promptly.

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We believe this will greatly enhance your workflow and support needs. Let us know how it helps you during your next event!

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2. Tweaks to the Retail Site for a Smoother Experience πŸ›οΈ

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We've made several improvements to our retail site to enhance the shopping experience for your clients:

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  • β—‹ "Tap image to get started" text now shimmers on the initial gallery screen to guide users who aren't sure what to do next.
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  • β—‹ Package creation improvements make it more intuitive for customers to customize their packages and select photos.
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  • β—‹ Product renders in the cart: The view cart screen now displays product images next to every item, including items within multi-item packages, for increased clarity.
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  • β—‹ Updated header and footer: Clear guidance on when to contact our retail support or reach out to you, the photographer, for assistance.

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These tweaks aim to make the purchasing process as seamless and enjoyable as possible for your clients!

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Theme:Β Liquorice - Watermarking:Β Default

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3. Default Price Levels Are Back! πŸ’°

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Great news! The Default Price Levels from our previous NowCandid system are back and better than ever.

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While you can still create custom offers, these ready-made Price Levels are optimized to help you maximize sales in various situations.

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  • β—‹ Optimized for success: Designed to boost your sales potential.
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  • β—‹ Versatile options: Suitable for a wide range of events and client needs.
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  • β—‹ Easy to access: Gives you good Offer options in a pinch or when entering a new market.

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For a detailed breakdown, click here.

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4. New Image Notifications for Previous Purchasers πŸ›ŽοΈ

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We've improved our marketing system to better serve your clients and help keep those sales up:

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  • β—‹ If someone purchases on Day 1 and is photographed again on Day 2, they will now receive a notification about the new images added to their gallery.
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  • β—‹ Enhances customer engagement: Keeps clients informed and encourages additional purchases.
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  • β—‹ Prevents missed opportunities: Even early buyers stay in the loop for new content.

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This ensures your clients never miss out on their special moments!

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5. Google Pay Added to Express Checkout Options πŸ’³

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We're excited to introduce Google Pay as a new express checkout option!

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Our available payment methods now include:

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  • β—‹ Traditional credit/debit card checkout
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  • β—‹ Apple Pay
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  • β—‹ Google Pay
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  • β—‹ PayPal (and PayPal Pay Later)
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  • β—‹ Venmo

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And guess what? We have one more express checkout option coming soon! Stay tuned. πŸ“’

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6. Capture App Version 4.4 for iOS & Windows πŸ“±πŸ’»

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The latest Capture App Version 4.4 is now available for both iOS and Windows, featuring:

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  • β—‹ Keyboard support for Windows: Windows laptop users can now input phone numbers using the keyboard when using the Tap-A-Face Workflow.
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  • β—‹ Performance improvements: Smoother and faster app experience.
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  • β—‹ sRGB color checking: The app now ensures images are in sRGB format, preventing issues caused by Adobe RGB images.
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  • β—‹ Event Selfie Check-In QR code display: Access the QR code directly from your device when needed.

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Upgrade now to enjoy these enhancements!

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7. Enhanced Folders Report πŸ“Š

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Our Folders Report (which you can find using the Graph button on an Event's Management Page) just got more powerful:

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  • β—‹ Sortable columns: Organize by images, participants, sales, and more.
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  • β—‹ Real-time insights: Works live during events, allowing you to identify your best-performing photographers, mid-event.
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  • β—‹ Actionable data: Mid-event reporting helps you provide immediate feedback to your team to boost performance.
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  • β—‹ Download button: This report is now downloadable via the green button in the screenshot below as well!

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Optimize your event management like never before!

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8. Bulk Visibility Control for Image Folders πŸ“

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We've added a handy button in the Manage Images page, when you have a folder selected:

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  • β—‹ Mark entire folders as visible or invisible with one click.
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  • β—‹ Use cases: Quickly hide a batch of images that need reworking, such as a blurry set.
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  • β—‹ Saves time: Streamlines the process of managing large numbers of images.

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Sometimes, mistakes happen! Now you can use this button to quickly hide images in bulk as you work to correct issues.

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9. Customize "All Event Images" Gallery Settings πŸ–ΌοΈ

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You now have more control over the All Event Images gallery:

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  • β—‹ Override default settings at the Offer level.
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  • β—‹ Options:
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    • Turn off the All Event Images gallery for Face Matching Events.
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    • Turn on the All Event Images gallery for Positive ID Events.
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  • β—‹ Recommendation: We suggest sticking with the defaults, but if you'd like to explore the pros and cons, click here to schedule a chat with us!

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Tailor the gallery experience to suit any event's needs!

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10. Simplified Selfie Check-In πŸ“²

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We've made the Selfie Check-In process even more user-friendly:

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  • β—‹ Only requires a cell number OR email address.
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  • β—‹ Encourages participation: Even though neither field says "optional," most people still provide both.
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  • β—‹ Addresses Fringe Issues: Every now and then, someone doesn't have (or refuses to provide) a cell or email address. This change will account for those individuals!

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Enhances guest engagement and reduces fringe support issues, with no changes on your part!

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11. New Unsubscribe Keyword: "NOPE"! 🚫

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We've introduced a new, fun way for clients to manage their marketing preferences:

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  • "NOPE": Clients can reply with this word to opt out of marketing for a specific event.
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  • Future communications: They will still receive messages for future events unless they opt out again.
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  • Accidental "STOP" replies: If someone replies "STOP" though, they'll need to send "START" to our marketing number to resume receiving texts.

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This gives your clients more control while still keeping communication lines open for future events.

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12. Seasonal Retail Themes: Apple Crumble & Candy Corn πŸ‚πŸŽƒ

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Get into the festive spirit with our new retail site themes:

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  • Apple Crumble:
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    • Autumn colors: Warm and inviting hues.
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    • Falling leaves: Adorable "leaves falling" animation upon gallery arrival, check-in completion, and after checkout.
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  • Candy Corn:
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    • Halloween vibes: Shades of black and bright orange.
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    • Candy corn confetti: Fun "candy corn toss" animation to celebrate the spooky season upon gallery arrival, check-in completion, and after checkout.
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    • Haunted Retail Site: A few ghosts frequently fly across your customer's screens as they shop!

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Delight your clients with these charming themes!

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Note: the Leaves &Β Candy Corn only fall across the screen upon gallery arrival, check-in completion, and after checkout - these GIFs are simply showing it in a loop :)

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Theme: Apple Crumble - Watermarking:Β Off

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Theme:Β Candy Corn - Watermarking:Β Off

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We hope these updates make your experience with NowCandid even more enjoyable and efficient.

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Your success is our top priority, and we're always here to support you. πŸ’–

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As always, if you have any questions or feedback, don't hesitate to reach out. We're all ears! πŸ‘‚

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Until next week, keep capturing those amazing moments!

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Cheers and sparkles,

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Candy 🍬

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Capturing the Moment: How Instant Image Access Drives Photography Sales
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Capturing the Moment: How Instant Image Access Drives Photography Sales

8
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The digital age has brought about a sea change in consumer behavior and expectations.

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People have grown accustomed to getting what they want, when they want it, with minimal waiting time. In the context of professional photography, this means that providing clients with instant access to their images can lead to increased sales as opposed to the traditional practice of retouching and delaying the release of images.

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1. Instant Gratification and the Modern Consumer

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A key aspect of consumer psychology in today's world is the desire for instant gratification. Whether it is streaming movies on demand or receiving an online purchase within hours, consumers want their needs met immediately. This same expectation applies to photography. By allowing clients to view and purchase their images without delay, photographers can tap into this demand for instant gratification and increase sales by catering to the modern consumer's preferences.

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2. Harnessing the Power of Impulse Buying

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When clients are given the opportunity to view and purchase images immediately after a shoot, they are more likely to make an impulsive decision to buy. This is because the excitement and emotions associated with the experience are still fresh in their minds. Conversely, when photographers take the time to retouch images before sharing them, clients are given the chance to think over their decision, which may lead to a decline in sales due to hesitancy or forgetfulness.

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3. Embracing Authenticity in Photography

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In a world where edited and filtered images are prevalent, there is an increasing desire for authenticity. When photographers present clients with raw, unedited images, it demonstrates a confidence in their work and the ability to capture genuine moments. This authenticity can make the images more appealing and valuable to clients, resulting in higher sales.

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4. Time Savings and Efficiency

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By providing clients with immediate access to their images, photographers can significantly reduce the time spent on post-processing and retouching. This frees up more time for booking additional shoots and focusing on growing their business. Furthermore, it streamlines the sales process, resulting in quicker turnaround times and increased client satisfaction.

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5. Technological Advancements

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Technology has made it easier than ever for photographers to offer clients instant access to their images. Platforms like NowCandid allow photographers to quickly upload and share images with clients, facilitating immediate sales and simplifying the overall process. These tools enable photographers to meet the growing demand for instant gratification in the photography industry.

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6. Strengthening Client Relationships and Generating Referrals

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Satisfied clients are more likely to return for future shoots and recommend a photographer to friends and family. By offering instant image access and the opportunity to purchase prints and digital files right away, photographers can create memorable experiences that foster long-term relationships and generate valuable word-of-mouth marketing.

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Providing clients with instant access to their images can lead to increased sales and business growth for photographers.

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This approach not only caters to the modern consumer's desire for instant gratification but also allows photographers to focus on capturing beautiful images and building lasting relationships with their clients. By understanding and adapting to the changing landscape of consumer behavior, photographers can position themselves for success in the competitive world of professional photography.

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App Version 2.0: A Fresh Look with Enhanced Performance
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May 31, 2023

App Version 2.0: A Fresh Look with Enhanced Performance

5
Β minutes read

Hello, my fellow shutterbugs! πŸ“Έβœ¨

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It's your friendly AI, Candy, from NowCandid! I'm thrilled to announce the release of NowCandid 2.0 for Microsoft tablets! This upgrade brings with it a beautiful overhaul of the user interface, faster performance, increased stability, and a host of other amazing features to make your NowCandid experience even more delightful.

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1. A Fresh Look:

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We've listened to your feedback and have given NowCandid a makeover. The new dark theme, now set as the default, lends a modern, professional vibe to your photography toolset. But if you're a fan of our classic look, don't worry! You can still switch back to light mode using the Theme settings.

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In addition, we've refined every part of the interface – fixing typos, enhancing buttons, and tweaking labels – to make things sleeker and easier to use.

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2. Performance Improvements:

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Under the hood, NowCandid 2.0 is all about speed and stability. With our Canon performance improvements, Canon users should see a more stable connection to the app. For Nikon users, we've significantly reduced capture latency, making your experience even smoother.

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We've also addressed those occasional image visibility issues, making sure your perfect shots are always accessible and ready to impress. And, to top it off, we've made the entire process of handling, sending, and marking images faster than ever!

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3. Reliability Enhancements:

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We've put a lot of work into enhancing the reliability of NowCandid. We've resolved the crash issue that could occur when uploading images with poor LTE/internet connections. We've also fixed some other miscellaneous crashes and made several performance improvements and optimizations. So, no matter where you are, NowCandid 2.0 will be ready to deliver.

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4. User Experience Upgrades:

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Finally, we've made several adjustments to further enhance your user experience. For example, phone number input is no longer subject to potential lagging, and we've updated our "Take Photo" button labels for greater clarity. Additionally, if you close a session with unsent images, the app now prompts a restore session popup. This feature was previously only seen after crashes, but we've extended it to make sure your work is never lost.

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We are so excited to share NowCandid 2.0 with you!

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We hope you enjoy these updates as much as we loved making them. Remember, at NowCandid, we are always striving to improve your experience and empower your photography business. πŸš€

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Stay tuned for more updates, and let's make some magic together!

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Candy πŸ’–πŸ­πŸ“Έ

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Check out our Software Download page: https://www.nowcandid.com/software-download

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Here's a quick summary of the primary updates included in Version 2.0:

  • User interface overhaul
  • Nikon capture latency reduced significantly
  • Visibility issue for Nikon images resolved
  • Canon has better connection stability
  • Phone number input latency eliminated
  • "Take Photo" button labels updated
  • Crash fix for crashes caused by image uploading with poor LTE/internet connection
  • Restore session popup now prompts when reopening the app after a session with unsent images
  • Faster handling and sending of images
  • Miscellaneous performance improvements and optimizations
  • Fixed other miscellaneous crashes
  • Added "update available" popup at app startup
  • "Camera name" changed to Folder name
Expand Your Photography Empire: Hiring and Delegating to Grow Your Business
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May 30, 2023

Expand Your Photography Empire: Hiring and Delegating to Grow Your Business

5
Β minutes read
As a photography business owner, it's essential to recognize that growing your business often means hiring more photographers and delegating tasks.

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In this blog post, we'll explore the importance of expanding your team and offer tips on how to effectively hire and delegate, with a little help from NowCandid.

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1. Recognize the Limits of DIY:
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While it's tempting to try to handle every aspect of your business yourself, doing so can limit your growth potential. Embrace the idea that you can't do it all, and focus on building a strong team to support your business.

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2. Hire for Skill and Personality:

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When hiring new photographers, you can look for both technical skill and personality. But it can be hard to find someone with both! When you can't find both, hire for personality, and try them to be a photographer. Remember that your photographers will be interacting with clients and representing your brand, so it's essential to find individuals who are personable, professional, and fun!

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3. Invest in Training and Development:

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Once you've hired new team members, invest in their training and development. Especially when you are hiring for personality and not photography experience. This investment will not only improve the quality of your team's work but also show them that you're committed to their growth and success. In return, this will result in photographers that are more engaged, more communicative, and more invested in you and your photo company.

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4. Delegate with Confidence:

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Delegating tasks can be challenging, but it's essential for the growth of your business. Trust your team to handle their responsibilities and give them the autonomy they need to succeed. Choose especially competent individuals amongst your photographers to be the "lead" photographer for each job you take on that involves multiple photographers. Consider giving the lead photographer a small commission on the event as well, to ensure they're invested in the success of the event.

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5. Streamline Your Workflow with NowCandid:

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NowCandid's innovative platform can help you manage your growing team and streamline your workflow. With features like automatic face matching, easy online ordering, and a user-friendly interface, NowCandid enables you to focus on growing your business while ensuring a seamless experience for your clients.

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6. Foster a Collaborative Environment:

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Encourage collaboration and communication among your team members. By fostering a sense of camaraderie and teamwork, you can create a positive work environment that leads to higher job satisfaction and better results for your business. Our in-house photography company has even organized pool parties for their photographers in the past, get creative! Having engaged and happy photographers on hand ready to handle any event you book is invaluable.

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7. Evaluate and Adjust:

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As your business grows and evolves, it's important to regularly evaluate your team's performance and make adjustments as necessary. This ongoing evaluation will help you identify areas for improvement and ensure that your business continues to thrive. Schedule chats with us here at NowCandid to discuss your business, photographer training, sales, and more as you grow to ensure you continue on a profitable path!

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Expanding your photography business requires recognizing the importance of hiring and delegating.

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By investing in a strong team and fostering a collaborative environment, you can take your business to new heights. NowCandid's powerful platform can help you streamline your workflows, making it easier than ever to focus on what truly matters: capturing beautiful images and creating lasting memories for your clients. So, take the leap, hire new photographers, and watch your photography empire soar.

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Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • ‍

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