HomeNavigation arrowBlogNavigation arrow
Current page
Feature Updates

Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯

Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯
Hey there, photography superheroes! 🦸‍♀️📸

This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

💡 The Clarity Campaign: Making Things Make More Sense™

We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

Here’s what’s changing:

  • • GroupTag(s)PhotoTag(s)

    A more intuitive name to describe this helpful organization tool!
  • • FaceMatch ImportPhotoRosters™
    • “FaceMatch Import” is now “PhotoRosters”
    • “FaceGroups” are now “PhotoRosters”
    • “Organizations” remain the same
  • • Participant(s)Contact(s) (most places)
    • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
    • “Participants” now refers only to Contacts with matched or assigned images
  • • Home tabReports tab

    Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

🔍 Price & Product Preview Pages

Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

✅ What this means:

  • • You can preview exactly what the pricing and product lineups will look like
  • • Share a clean, professional view of your Offer—no dashboard access required
  • • Useful for gatekeepers who need to approve pricing or product options in advance

Find this option in the Offers tab today! 🚀

Found via the Offers tab on the Web Dashboard

Or check out the preview for yourself, using this link here!

⚙️ Dashboard Tweaks & Tools

Small changes = big improvements to your workflow. Here's what's new:

  • ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)
Editable via "Business Info" within your Profile Settings on the Web Dashboard!
  • 🧮 Unassigned Image Count added to the image count popup in Manage Images
Found via the graph icon near the top of an Event's Manage Images page!
  • 🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
  • 📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team

🔧 Notable Fixes

We’ve patched some common hiccups:

  • 📱 Selfie Check-In bugs on newer Samsung phones
  • 📷 Fixes for uploading from camera roll on iOS
  • 🖼️ Memory Mate product bug affecting custom background rendering
  • 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

That’s all for this week, friends! 🥳

We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

Until next time, keep capturing those unforgettable moments. 📸✨

Cheers and sparkles,

Candy 🍬

Related articles

How Bruce H. Used GradPics Now to Increase Sales
Success Stories
April 21, 2022

How Bruce H. Used GradPics Now to Increase Sales

3
 minutes read
Bruce Heflin utilized Now Candid’s Grad Pics Now, with Selfie Check-In at a recent graduation, so far racking up roughly $2600 in total sales in less than two weeks.

Heflin had covered this Nursing College’s graduation in previous years, generating roughly $200 in sales each year. The sales had been so dismal the administrator would provide gas money to keep Bruce coming back. This year was a different story, Heflin has managed to increase his sales by roughly 1200% with the help of Grad Pics Now’s Selfie Check-In Workflow & automated marketing campaigns.

Here's How He Did It:

1. Used Selfie Check-In to collect correct & current contact data

2. Sent automated marketing messages during the event

3. Bruce had about $200 in sales by the time he reached home an hour or so after the event (he didn't have to go back to the office!)

4. He used a mix of GPN Price Levels 1 & 3

5. He had a total profit margin of roughly 75% across the College’s ceremonies after accounting for the 85% margin for digital downloads.

6. We’re excited to see people discovering the effectiveness of Now Candid’s systems in action when executed properly with quality photography!

We recently caught up with Bruce to get a better idea of how he started incorporating Now Candid's tools into his existing photography business. Watch the video below to hear from Bruce.

Drive Sales Using Party Pics Now
Success Stories
April 18, 2022

Drive Sales Using Party Pics Now

2
 minutes read

“We had a very successful Father/Daughter dance. The assistant principal was shocked at how organized and fast the pictures were this year. She also said that she didn't think dads would buy photos online. I told her that with my system, they will (this was our first year covering this event). Last year, dads had to pay with a paper order form, and many of them left the dance without taking photos because the line was so long. This year, we used Now Candid’s Party Pics Now, with Tap-A-Face. And when dads entered a phone number, we asked them to put mom's cell phone number in.” - Eric Miller

(screenshot of the event report taken before $2,100 was reached)
  • In one week, this event has done over $2,100 in sales and has ~$13.65 in sales per father’s face tapped.
  • Father/Daughter pairs were shot with a sparkling golden backdrop for most photos.
  • Price Level 11 (the most expensive PPN price level) was used for this event. Accounting for the 85% margin digital downloads and Price Level 11's 80% margin on physical products: Miller’s total profit margin was 82% of all sales and shipping.
  • No additional fees, charges, or unexpected costs makes for easy and instant accounting, and funds were deposited to his account within the week

Overall, this event was a homerun for MillerFoto and a great example of how effective Now Candid’s systems can be when you shoot quality photography and book quality events.

Thanks for sharing, Eric!

NowCandid's Microsoft App: Out Now!
Feature Updates
March 9, 2022

NowCandid's Microsoft App: Out Now!

3
 minutes read

New features you'll find in the app:

  • Supports several new Nikon and Canon models that the previous NOW Candid app did not
  • Customizable App Passcode - ensures you are uploading directly to events in your account & is protected from other user's image uploads
  • New modern design for ease of use
  • More event information now available right from the tablet when logged in
  • Choose between dark or light mode (dark mode looks pretty slick! Try it out!)
  • Added button in settings that instantly pulls up the image hot folder
  • Easier installation and less issues with Window Defender
  • Smarter log out protocols (warnings if all images have not been uploaded)
  • "Upload from SD card" to manually add all images from an SD card to an event.
  • Useful if a camera was not connected to a tablet when images were shot, this provides another way to manually upload
  • OR if you had a second photographer on site without a tablet, they could upload their images through a tablet/laptop before leaving the event

How to uninstall the previous version of the app:

If you have previous versions of the Party Pics® Now app or Now Candid app installed on your device, you will want to uninstall them. Make sure all data and images from any previous events have been transferred prior to uninstalling.

1. Navigate to "Add or remove programs"

2. Search for NowCandid to uninstall

    a. This can be done for "Party Pics Now" or SNAP as well

How to install the new version of the NowCandid app:

You can install the new app by going directly to the Microsoft App Store using this direct link: www.microsoft.com/store/apps. Alternatively,  you can find a link to the store on NowCandid.com/download (must be logged into account to access this page).

How to find your App Passcode to log in on the new tablet:

1. Log in to your account on NowCandid.com

2. Click on App Settings

3. Find or change your App Passcode

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text