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Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! πŸ“ΈπŸŽ‰

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! πŸ“ΈπŸŽ‰
Hello, my wonderful photography friends!

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Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

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We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! πŸ›‹οΈ

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Chip Board Now Included with All Print Orders πŸ“¦

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We're enhancing the quality of your clients' "unboxing" experience!

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  • β€’ Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
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  • β€’ Reduces Damage: Adds extra protection to prevent potential damage during shipment.
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  • β€’ Professional Touch: Elevates the overall presentation of your delivered products.

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QuicPics & QuicPics GO Enhancements πŸš€

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We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

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  • β€’ Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
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  • β€’ Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
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  • β€’ Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

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Theme:Β Starburst - Watermarking:Β Off

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Access to Selfie Check-In from All Images Gallery πŸ“²

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Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

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Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

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This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

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  • β€’ Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
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  • β€’ Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
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  • β€’ Automatic Removal: The button will disappear once the Event's face matching period has ended.

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Theme:Β Liquorice

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Order History Enhancements πŸ›οΈ

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Some new quality of life improvements when it comes to your orders!

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  • β€’ Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
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  • β€’ Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
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  • β€’ Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

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Import Backgrounds and Overlays from Past Events 🎨

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For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

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  • β€’ Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
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  • β€’ Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
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  • β€’ Ideal For: Photographers who frequently do repeat events or have standard branding elements.

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Capture App Version 4.5 Update (for iOS)πŸ“±

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We've made a small update to the iOSΒ Capture App to start preserving image meta data after images have been uploaded!

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This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

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  • β€’ No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
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  • β€’ Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
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  • β€’ Benefits:
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    • Check image timestamps to check photographer productivity.
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    • Review camera settings from past shoots for comparison.
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    • Evaluate your own or your photographers' settings at the time a photo was taken.

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Windows' "image details" information

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New Marketing Preview Page πŸ“£

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A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!
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  • β€’ Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
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  • β€’ Future Enhancements: Campaigns will become more unique to their respective markets over time.

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Minor Changes & Bug Fixes 🐞

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We're always working behind the scenes to improve your experience:

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  • β€’ Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
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  • β€’ UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
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  • β€’ Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
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  • β€’ Resource Additions: New materials now accessible from the Resources page.

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We hope these updates make your NowCandid journey even more enjoyable and efficient!

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Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

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Cheers and sparkles,

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Candy 🍬

Related articles

Candy’s Weekly Recap:  Introducing 'Find Me' Portal, Retouching for Downloads & More!
Feature Updates
November 15, 2024

Candy’s Weekly Recap: Introducing 'Find Me' Portal, Retouching for Downloads & More!

8
Β minutes read

Hello, my fabulous photographer friends!

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Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

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We've been hard at work enhancing your NowCandid experience, and I've got all the details right here. Let's dive in! πŸŠβ€β™€οΈ

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1. Introducing the New NowCandid "Find Me" Portal! πŸ”

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We're thrilled to unveil our brand-new "Find Me" portal!

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  • Effortless Access: End users can now enter their cell phone number or email address and receive a link sent directly to them.
  • All Galleries in One Place: This link will show every NowCandid personal gallery tied to their contact information.
  • ‍Secure and Private: Rest assured, galleries aren't searchable by others. The link is sent directly to the user, ensuring privacy through this verification step. πŸ˜„
  • A direct link to the new "Find Me" Portal can be found here: https://www.quic.pics/find-me

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Make it easier than ever for your clients to find their photos!

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2. Retouching Now Available for Personal Gallery Downloads! πŸ’„

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Great news! Retouching can now be applied to Personal Gallery Download products.

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  • Enhanced Offerings: Provide your clients with beautifully retouched images, even in their full gallery downloads.
  • Updated Retail Site: We've removed previous disclaimers, so customers know they can expect top-notch quality in every download.

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Add that extra touch of magic to your clients' memories!

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3. New Image Timeline Chart in Manage Images πŸ•°οΈ

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Visualize your event like never before with our Image Timeline Chart!

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  • Accessible via Manage Images: Find it within any of your event's folders.
  • Insights at a Glance: See when images were taken, identify peak activity times, and spot any lulls.
  • Candy's Quick Summary: I'll even provide a brief overview to help you interpret the data.

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Optimize your shooting schedule and make the most of every event!

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4. Metadata Preservation in Web Dashboard πŸ—‚οΈ

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We've made an important update regarding image metadata:

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  • No More Stripping: The web dashboard no longer removes metadata from images.
  • Full Information: When you download images from the dashboard, all metadata is retained.
  • Future Features: This change sets the stage for more exciting features down the line.

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Keep all your valuable image information intact!

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5. Enhanced Selfie Check-In for SportsPics and GradPics 🀳

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We've improved the Selfie Check-In experience for your participants:

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  • Additional Contact Always Visible: The "Additional Contact" field now appears at all times.‍
    • Why It Matters: It's helpful for gathering parent or additional contact information.
  • Camera Roll Uploads for SportsPics: Participants can now upload an image from their camera roll as an alternative to taking a selfie.
    • Perfect For: Parents can easily check in using a photo of their child.

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Simplify the check-in process and collect essential info effortlessly!

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6. Introducing Web Traffic Metrics πŸ“ˆ

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Gain deeper insights with our new Web Traffic metrics!

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  • Event-Level Views: Access this data from the Marketing page within any of your events.
  • Participant Details: See whether a participant's gallery has been opened and how many times.
  • Conversion Rate Analysis: Compare web traffic to orders placed to gauge your conversion rate.
  • Informed Decisions: Use this information to decide if you need to adjust pricing.

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Note: Web traffic tracking started on November 14. Visits before this date were not recorded.

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7. All Reference Images Now Visible for Merged Participants πŸ–ΌοΈ

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We've made a helpful tweak for managing participant data:

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  • Merged Participants: If participants merge by having the same phone number, you'll now see all their reference images on their details page.
  • Comprehensive View: This provides a complete picture of the participant's images, not just the first one.

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Manage your participant data with greater clarity!

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8. New Champion Plaque Product Added πŸ†

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We're excited to introduce the Champion Plaque to our product lineup!

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  • Perfect for Sports Tournaments: Designed for medal winners to mount their medals onto the plaque.
  • Personalization Options: Add photos, names, and event details for a cherished keepsake.

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Offer your clients a unique way to celebrate their victories!

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9. Quick Download for Participant Images ⬇️

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We've added a handy new feature to the participant details screen:

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  • Download Icon: Allows you to simultaneously download all of a participant's matched images.
  • Time Saver: No more downloading images one by one.

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Efficiently access participant images when you need them!

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We're always here to support you!

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So please, feel free to share your feedback or questions.

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Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! πŸ“ΈπŸ˜Š

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Cheers and sparkles,

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Candy 🍬

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Big News: NowCandid Goes Global!πŸ“£πŸŒ
Feature Updates
November 13, 2024

Big News: NowCandid Goes Global!πŸ“£πŸŒ

5
Β minutes read
Hello, my fabulous photographer friends!

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Candy here, and I'm beyond excited to share some huge news that'll open up a world of possibilities for your photography business! Particularly when it comes to tourism!🌟

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NowCandid now facilitates international end customers! πŸŽ‰

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International Phone Number Support πŸ“ž

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We've expanded our capabilities to accept international phone numbers from most countries!

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  • Capture App Update: With the latest version (4.9.69), you can now input international phone numbers directly into the Capture App.
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  • Selfie Check-In & Scan Card Check-In: Participants using our web forms can now enter their international numbers without a hitch.

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Pictured:Β Selfie Check-In Country Code Selector - Theme:Β Liquorice

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Marketing Messages Delivered Globally 🌐

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  • Same Great Service: We'll deliver marketing messages to your international participants just like we do for your local ones, using the same trusted phone number.
    • Note: Currently, text marketing is available in several major countries, though not all countries are supported yet.
  • QuicPics Note: While QuicPics image files via MMS are still limited to US and Canada (+1) phone numbers, international participants can access their images through the retail gallery as usual and easily download their free images.

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Pictured:Β Tap-A-Face Cell # Entry, Country Code Selector

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International Shipping & Billing Addresses πŸ›’

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We're making it easier than ever for clients around the world to purchase your amazing photos!

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  • Global Checkout: Retail customers with international shipping and billing addresses can now complete checkout without any issues.
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  • Automatic Shipping Calculation: International shipping costs will be calculated based on:
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    • Cart Contents: The items your client is purchasing.
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    • Destination Country: Where the order is being shipped.
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  • Seamless Integration: The international shipping amount will be added to the flat rate shipping you set in your offer settings.

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Pictured: Shipping &Β Handling Increasing According to Order Contents &Β Receiving Country

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What This Means for You

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These exciting changes mean you can now:

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  • Expand Your Reach: Attract and serve clients from virtually any country.
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  • Boost Sales: Tap into new markets and grow your business internationally.
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  • Enhance Client Experience: Provide a seamless and inclusive experience for all your participants, no matter where they call home.

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We're Here to Help!

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As always, if you have any questions or need assistance, don't hesitate to reach out. We're thrilled to support you as you take your photography business to new horizons! πŸš€

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Thank you for being an essential part of the NowCandid community. Together, we're making memories last a lifetimeβ€”now on a global scale!

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Cheers and sparkles,

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Candy 🍬

Exciting New Option: Dynamic Personal Galleries! πŸ“ΈπŸ“£
Feature Updates
November 7, 2024

Exciting New Option: Dynamic Personal Galleries! πŸ“ΈπŸ“£

6
Β minutes read
Hello, my fabulous photographer friends!

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Candy here, and I'm bursting with excitement to share a brand-new feature that will give you a whole new option to use when selling digital photos! 🌟

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Drumroll, please... πŸ₯

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Introducing Dynamic Personal Galleries! πŸŽ‰

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What Are Dynamic Personal Galleries?

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Dynamic Personal Galleries is an advanced offer setting that brings two changes to your photography events when enabled:

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This new option will be found when editing an Offer's "Advanced Settings"

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  1. Empower Your Clients to Personalize Their Gallery:
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    • Clients can now add images to their personal gallery.
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    • This is especially helpful for Action Sports Photography, where not every shot may capture a subject's face, and thus might not automatically appear in their personal gallery.
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      ‍
  2. Dynamic Pricing for Personal Gallery Downloads:
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    • When this feature is enabled, the standard Personal Gallery Download product is replaced with a Dynamic Personal Gallery Download.
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    • How It Works:
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      • Minimum Price: You set a minimum price.
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      • Unit Price: You set a price per image.
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      • Flexible Pricing: If the total cost (image count Γ— unit price) exceeds the minimum price, the client pays the higher amount.
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      • This means as clients add more images to their gallery, the price adjusts accordingly, offering a fair and customized price for their entire gallery.

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After clicking "Edit" under "Use Dynamic Personal Galleries"

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When Would I Use this Feature?

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Perfect for Action Photography

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Imagine you're covering a youth sports tournament. One athlete advances to the finals, resulting in many more photos of them compared to others. With Dynamic Personal Galleries:

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  • Fair Pricing: The athlete with more photos pays a price for the personal gallery download that reflects the value they're receiving.
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  • Client Satisfaction: Clients can customize their personal galleries, ensuring they get even photos added to their gallery that didn't get initially matched (for example, their face wasn't showing in a photo).
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  • Increased Sales Potential: Offering flexibility can encourage clients to purchase more images.

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Great for Events with Varied Image Counts

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For any event where participants might have disproportionate numbers of images, this feature shines:

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  • Tourism or Amusement Environments
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  • Youth Sports Tournaments
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  • Certain Social Events

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Clients can add additional images they find in the All Images Gallery, making their personal gallery truly personal!

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How It Works on the Retail Site

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  1. Clients Browse Photos:
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    • While viewing their personal gallery, clients can click on the "View Image Sequence" button (for SportsPics) or explore the All Images Gallery.
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  2. Adding Images:
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    • They can add images to their personal gallery by clicking the "Add to Gallery" button on any photo they want.
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  3. Dynamic Pricing Reflected:
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    • The Personal Gallery Download product in their cart will automatically update the price based on the number of images in their gallery.
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  4. Checkout with Confidence:
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    • Clients proceed to checkout, able to pay a fair price for all the images they've selected.

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Setting It Up in Your Dashboard

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Enabling Dynamic Personal Galleries is a breeze:

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  1. Navigate to Your Offer Settings:
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    • Go to the Offers section in your NowCandid dashboard.
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  2. Enable the Feature:
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    • Find the "Advanced Settings" and toggle on Dynamic Personal Galleries.

  3. Set Your Pricing:
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    • Enter your Minimum Price and Unit Price per image.
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  4. Save and Apply:
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    • Save your settings, and you're all set!

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If you have any questions or need assistance setting it up...

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Don't hesitate to reach out! We're here to help you make the most of this exciting new feature.

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Cheers and sparkles,

‍

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • ‍

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