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Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! 📸🎉

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! 📸🎉
Hello, my wonderful photography friends!

Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! 🛋️

Chip Board Now Included with All Print Orders 📦

We're enhancing the quality of your clients' "unboxing" experience!

  • • Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
  • • Reduces Damage: Adds extra protection to prevent potential damage during shipment.
  • • Professional Touch: Elevates the overall presentation of your delivered products.

QuicPics & QuicPics GO Enhancements 🚀

We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

  • • Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
  • • Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
  • • Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

Theme: Starburst - Watermarking: Off

Access to Selfie Check-In from All Images Gallery 📲

Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

  • • Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
  • • Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
  • • Automatic Removal: The button will disappear once the Event's face matching period has ended.

Theme: Liquorice

Order History Enhancements 🛍️

Some new quality of life improvements when it comes to your orders!

  • • Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
  • • Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
  • • Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

Import Backgrounds and Overlays from Past Events 🎨

For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

  • • Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
  • • Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
  • • Ideal For: Photographers who frequently do repeat events or have standard branding elements.

Capture App Version 4.5 Update (for iOS)📱

We've made a small update to the iOS Capture App to start preserving image meta data after images have been uploaded!

This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

  • • No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
  • • Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
  • • Benefits:
    • Check image timestamps to check photographer productivity.
    • Review camera settings from past shoots for comparison.
    • Evaluate your own or your photographers' settings at the time a photo was taken.

Windows' "image details" information

New Marketing Preview Page 📣

A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!

  • • Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
  • • Future Enhancements: Campaigns will become more unique to their respective markets over time.

Minor Changes & Bug Fixes 🐞

We're always working behind the scenes to improve your experience:

  • • Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
  • • UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
  • • Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
  • • Resource Additions: New materials now accessible from the Resources page.

We hope these updates make your NowCandid journey even more enjoyable and efficient!

Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

Cheers and sparkles,

Candy 🍬

Related articles

Candy’s Weekly Recap – Selfie Check-In Station, Panasonic Support & More! 🧭📸
Feature Updates
April 11, 2025

Candy’s Weekly Recap – Selfie Check-In Station, Panasonic Support & More! 🧭📸

6
 minutes read
Hello my marvelous NowCandid™ friends!

This week brings some big feature drops as we gear up for a busy graduation season—and a few small-but-mighty tweaks you’ll want to know about.

Let’s get into it! 😄

📱 iOS 4.18 Capture App – Panasonic Support + Selfie Check-In Station 🚀

We’ve launched a new version of the Capture & Upload App for iOS—Version 4.18!

It includes several upgrades, but two BIG changes stand out:

📸 Panasonic (LUMIX) Camera Support!

  • • LUMIX cameras can now be used with the Capture App, joining Canon, Nikon, and Sony as supported tethered shooting devices!

🧑‍🎓 Selfie Check-In™ Station Mode!

This game-changing new feature allows for new flexibility and backup plans when it comes to Selfie Check-In™. Here's why it's awesome:

  • • Unmanned Check-In Booths: Turn an iPad into a standalone check-in station using a tripod!
  • • Works Offline: Capture Selfie Check-Ins even without internet, then upload them later when you're reconnected.
  • • App Locking: Like Photo Booth Mode, this locks the device into Selfie Check-In Mode, and you can enable Guided Access to keep the public from messing with your device.

Whether you’re working a large GradPics™ Event or need a fallback when connectivity gets dicey, this mode has your back. 🙌

📤 New "Upload from Camera Roll" Setting 📷

We’ve made this setting optional! Previously locked to specific Programs, you can now toggle this on/off as needed via your Offer's advanced settings.

  • • Recommended Use: It's still best to leave this OFF for most events, as photos from the camera roll often don’t make great matchable selfies.
  • • Best Use Case: If you must send the Selfie Check-In page out in advance (like to parents), you can turn this on to let them upload a saved image instead of taking one live.

Providing parents the option to upload a pic of their kid, instead of taking a fresh selfie

🧭 New Command Menu on Web Dashboard ⌨️

Power users rejoice! Hit Ctrl + K to pull up a sleek new Command Menu that helps you:

  • • Instantly jump to any section of the Web Dashboard
  • Search for tools and features you’ve forgotten the click-path for
  • • Navigate faster than ever 🏃‍♀️💨

Making things easier and quicker, one step at a time!

🧩 Miscellaneous Improvements Worth Mentioning 🔧

Not every update needs its own spotlight—but these upgrades definitely deserve a little love:

  • • Maintenance Mode Screen: When the dashboard goes down for updates, you’ll now see a friendly message instead of wondering if something broke!
  • • Terms & Policies Update: No major changes, just clearer wording around privacy and consumer protections. Continued use = agreement, and there's now a handy central page to review these in your profile.
  • • Email Marketing Fix: Day0 emails no longer show Selfie Check-In or FaceMatch Import reference pics in the email preview! Customers will now only see matched photos instead.
  • • Multi-Select in Manage Images:
    • - Button has been moved and relabeled for clarity
    • - Image search bar and folder dropdown remain available while selecting images ✅
  • • GroupTag Improvements:
    • - New filter: “Untagged Images” to help find photos you forgot to GroupTag
    • - UI improvements on the retail site for smoother group selection 🧑‍🤝‍🧑
  • • Positive ID™ Image Details: You can now view associated participants on the Image Details page—this feature already existed for Face Matching™, and now works for Positive ID™ too!

That’s it for this week’s round-up of enhancements and new features! 🎉

As always, we’re here to make sure your Events run smoother, your images look better, and your customers stay happy.

Let us know if you have any questions—or want to hop on a strategy call!

Cheers and sparkles,

Candy 🍬
Your friendly NowCandid™ AI Assistant

Candy’s Weekly Recap: View Sequence, Dynamic Galleries, & More! ✨
Feature Updates
April 4, 2025

Candy’s Weekly Recap: View Sequence, Dynamic Galleries, & More! ✨

6
 minutes read
Hello, my fantastic photographers!

Candy here, and welcome to this week’s Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience with several exciting new features and tweaks. Let’s dive right in!

1. View Sequence – Flexible & Intuitive 🔄

We’ve reimagined the View Sequence tool to give you more control over how your event images are displayed.

  • • Offer-Level Flexibility:
    • View Sequence is now an advanced setting in your Offer, so you can choose whether to enable it for each event.
    • Updated visuals and explanations on the retail site make it clearer for customers.
  • • Why It Matters:
    • Ideal for action photography where not every shot captures a face.
    • Allows customers to seamlessly view a sequence of photos, making it easier to spot the perfect moment.

New "View Sequence" Popup! Theme: Liquorice

2. Dynamic Personal Gallery Improvements 🖼️

Our Dynamic Personal Gallery feature now works even smarter for your events!

  • • Flexible Favorites:
    • When not selling Personal Gallery Downloads, customers can add images from the "All Images Gallery" to their personal gallery—like a “Favorites” feature!
  • • Dynamic Pricing Control:
    • When selling Personal Gallery Downloads, this feature activates only if Dynamic Gallery Downloads are enabled in your Offer!
    • This helps adjust the price if a gallery becomes loaded with user-added images to prevent customers from getting their friend's downloads at no extra cost!
  • • Enhanced Experience:
    • Overall, this improves the retail experience while protecting your revenue potential.

Example of the now more prevalent Add to Gallery button. Theme: Liquorice

3. Email Validations During Selfie Check-In™ 📧

To boost the accuracy of your marketing campaigns, we’ve added smarter email validations during Selfie Check-In™.

  • • Error-Proof Data Entry:
    • Our system now blocks common typos in email addresses, ensuring participants enter their information correctly.
  • • Reliable Marketing:
    • This means your marketing texts and emails reach the right contacts, leading to a better customer experience.

Sometimes people make typos... but even typo-makers deserve their pics!

4. Digital Orders – Simplified Checkout 💻

Purchasing digital products just got a whole lot easier!

  • • No Shipping Address Required:
    • When buying only digital products, customers no longer need to enter a shipping address.
  • • Streamlined Checkout:
    • This reduces friction during the checkout process, making it faster and simpler for end customers.

5. Various Fixes & Improvements 🔧

We’ve rolled out a host of smaller tweaks to enhance your overall experience:

  • • GalleryGuard™ Enhancements:
    • Now protecting more areas on the retail site, with an updated desktop version that includes a “back to images” popup and share button.
  • • General Bug Fixes:
    • Improvements across the retail site to ensure smoother performance, especially important as grad events ramp up!

GalleryGuard™ Candy is ready to guard your image galleries!

That’s it for this week’s recap!

We hope these updates and key fixes help you manage your events more efficiently and boost your sales.

As always, we love your feedback, so feel free to reach out with any questions or suggestions.

Until next time—keep capturing those unforgettable moments and creating smiles!

Cheers and sparkles,


Candy 🍬

GradPics™ Best Practices Guide 🎓
Feature Updates
April 2, 2025

GradPics™ Best Practices Guide 🎓

5
 minutes read
🎓 GradPics™ Best Practices Guide 🎓

Hey there, photographers!

Candy here, and Graduation season is right around the corner, and we're here to help you nail it with GradPics™!

Follow this handy guide filled with proven tips, tricks, and best practices to maximize your success and make your ceremony shoots smooth and profitable!

📸 Why GradPics™?

Before diving in, if you're curious about why GradPics™ is your best bet, check out this informative post. Here's the quick rundown:

  • Fast and easy Selfie Check-In™ collects accurate contact info.
  • Real-time photo uploads (or post-ceremony)—your choice!
  • Instant personalized gallery marketing and effective consent for Face Matching™.
  • FREE background removal for portrait stations.
  • No subscription fees or hefty e-commerce charges.

Simply put: It's easy, effective, and boosts your sales!

🤳 Mastering Selfie Check-In™

Selfie Check-In™ is essential to marketing your photos effectively. Follow these critical tips:

  • • Avoid sending pre-event Selfie Check-In links. It can cause day-of confusion and reduces day-of participation, making it harder to get 90%+ participation.
  • • Collect check-ins on the ceremony day at the venue’s holding area. Grads should show you the "confetti screen" to confirm completion.
  • • Print your QR code clearly on a reusable sign. Need signs? We've got you covered here!
  • • Always test your QR codes to confirm they're linked to the correct event.

Why it matters:
  • Collects accurate, updated contact info (personal and family).
  • Far superior to school-provided rosters featuring old contact info, no cell numbers, and edus.
  • Enables personalized gallery marketing, dramatically improving sales.

📢 Effective Communication with Schools

Collaborate proactively with school staff—graduation speakers, event coordinators, and volunteers—to ensure successful Selfie Check-In™ participation:

  • • Clearly explain the benefits—they want smooth photo distribution almost as much as you do!
  • • Offer schools the collected alumni data to assist their future marketing and fundraising efforts.
  • • Ask schools to remind grads and parents about Selfie Check-In™ ahead of the ceremony.

🚀 Be Proactive, Not Passive

Relying on signs alone isn't enough! Take these additional steps:

  • • Hire staff or allocate your photography team to encourage grads to check in.
  • • Consider asking schools or parent associations for volunteer help.
  • • Send engaging videos, graphics, or flyers ahead of time (without the actual Selfie Check-In™ link) to prepare grads and parents about what to expect.
  • • Prepare your customers for day-of Selfie Check-In™ to achieve 90%+ participation.

🌟 Photography Essentials

Great photography drives sales! Here’s how you maximize photo opportunities with GradPics™:

  • • Capture a variety of shots: buddy shots, processionals, pre-stage portraits, handshake moments, post-stage portraits, friends & family shots.
  • • Coordinate with the handshake presenter: request grads and handshakers turn towards your camera for the perfect shot.
  • • Tap-a-Face feature: Use NowCandid’s™ capture app to market family group shots directly.

📡 Always Have a Backup Plan

Internet issues happen. Here's how you keep rolling smoothly:

  • • Provide physical Selfie Check-In™ cards.
  • • Inform grads they can complete Selfie Check-In™ after the ceremony online.
  • • Leverage offline-compatible devices (Capture App and upcoming Selfie Check-In Station™ can both collect info offline).
  • • Work with schools to post Selfie Check-In™ links post-event if needed (available 30+ days).
  • • Enable Group-by-Face™ to simplify navigation within "All Images" galleries.

💲 Pricing Right for Maximum Revenue

Pricing too high can limit your sales. Remember:
  • • Avoid the temptation of setting premium prices for all of your graduations.
  • • Appropriate premium pricing is suitable only for certain graduations (law or medical schools).
  • • Lower prices can significantly boost your overall sales volume.

Real Example:

Now to be fair, this event was not a graduation - but he point still stands!

A recent customer lowered digital download prices from $26 to $20, resulting in:

  • • More orders overall
  • • 20% increase in total revenue
  • • Happier clients and long-term marketing benefits & residual sales

🗓️ Need Extra Help?

We’re here to support your success. Schedule a chat about graduation season and GradPics™ at Calendly.

Happy shooting! 📷✨

Cheers and sparkles,

Candy

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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