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Feature Updates

Candy’s Weekly Recap: Extended Face Matching™ & Image Overwrite Upgrades! ✨

Candy’s Weekly Recap: Extended Face Matching™ & Image Overwrite Upgrades! ✨
Hello, my fabulous photographers!

Candy here, and welcome to this week’s Weekly Recap.

We’ve got some exciting updates that will make your NowCandid™ events even smoother—so grab a coffee and let’s dive in!

Extended Face Matching™ Window

Great news for Face Matching™ events! We’ve extended the Face Matching™ window to last 30 days from your event’s start date. Here’s what that means:

  • • Longer Matching Period:

    Previously, Face Matching™ ended when the event concluded. Now, images uploaded even several weeks late will still find their matches, as Selfie Check-In™ remains live for the full 30 days!
  • • Consistent Marketing:

    Thanks to Tiered Pricing on each participant’s Day 0 text, even late joiners receive the same marketing campaign and discount opportunities.
  • • Event End Date Still Matters:

    While Face Matching™ remains active for 30 days, the event’s End Date still determines when the event disappears from the Capture & Upload App and the limited-access Event Management Portal.
  • • Flexible Event Management:

    After creating an event, you can now edit its End Date, allowing you to keep an event active longer if needed. Plus, on the All Images Gallery, Selfie Check-In™ is prominently displayed for Face Matching™ events—making it easier for stragglers to get their images.

This extended window opens up new opportunities and helps ensure no one misses out on their photos!

an expired event (mar 7), with face matching™ still active

Image Overwrite Feature in the Web Dashboard 🔄

We’ve heard your requests: now you can overwrite images using the Image Uploader on the Web Dashboard!

  • • Edit & Replace:

    For Positive ID™ events, you can now replace unedited images with edited ones. The new, updated images will slot directly into each participant’s retail gallery and your Manage Images page, replacing the originals seamlessly.
  • • Enhanced Workflow for Positive ID™:

    This is a game changer for Positive ID™ events that require a tethered tablet. You can take photos, assign them during the event, then edit and replace them later—all without disrupting your marketing.
  • • Important Reminder:

    For Face Matching™ events, we still recommend using Selfie Check-In™ and uploading your edited images once you’re done fine-tuning. And always export in the proper sRGB color profile for printing and uploading.

hit the switch to allow identically named images to replace existing images

Miscellaneous Updates ⚙️

  • • Press & Hold Download Fix:

    The “Press & Hold” download on the retail site for Quic-Events using Chrome on iOS is now fixed—ensuring a smooth experience for all your customers. (The Free Download product was available for those who had issues previously, so no worries! People still got their pics.)

That’s it for this week’s recap!

These updates are designed to extend your event’s image matching capabilities, streamline your image editing workflow, and improve overall user experience.

As always, your feedback is invaluable—drop us a line if you have any questions or suggestions.

Thanks for being an essential part of the NowCandid™ community, and keep capturing those unforgettable moments!

Cheers and sparkles,

Candy 🍬

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With NowCandid, we stress how we try to make everything as white-label as possible.

This week, we've officially implemented a new feature that promotes your brand and drives sales in yet another way: Backprinting! Going forward, your business name, your contact info and the retail support email address will be on the back of all standard print products ordered (with the ability to include your business logo coming soon). Plus, the back of the print includes a unique QR code that when scanned, directs back to that person's individual gallery from that event (even if scanned 10 years from now) so they can buy more prints and increase your residual sales long term! With this change, all NowCandid users will now be delivering an even higher quality product, promoting their brands more effectively than ever, booking more business, and bringing in more residual sales as the years go on.

We hope you are as excited as we are!

Note: your business name will replace NowCandid in the example image.

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Amy Lombardo, and her photography group recently sent several photographers to a military ball and at the time of writing this article, had over $15,000 in sales! To accomplish this, Amy used Now Candid’s Party Pics Now program & Tap A Face workflow with 4 photographers at the event. Several of these photographers worked photo stations with backdrops Amy provided (gray backgrounds with flags bordering the background) while other photographers roamed the party taking posed photos of the guests.

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Amy Lombardo had this advice for those considering using Now Candid for their next event: “Keep it simple and trust the process. … When planning my first Now Candid event, I was advised to not overcomplicate things and to not get hung up on some of the more minor details. Following through with how the system is intended to work turned out very well for us!”

Thanks for trusting the process Amy! We wish you many successful events to come. To see Amy’s entire video testimonial, click the play button below.

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We have a new update now available for the Now Candid Microsoft Store App! This update has several quality of life changes and logging improvements, but the main change is that Scanner Identification has finally been implemented!

 

Scanner Identification is a system that positively IDs images to your customers using, as the name implies, a scanner to scan a customer’s QR card.

 

When setting up your event you can generate these QR cards (more on that later) that your customers can scan with their phone to input their contact information. From there, the info & QR code are linked. Any time a QR code is scanned by the photographer that starts a session, and all subsequent photos taken will be matched to that contact info until another QR code is scanned.

 

At this time, Scanner Identification will only be usable with Sports Pics Now and Portraits Now. During event creation, when one of those two programs have been selected, you’ll choose either the “Tap A Face & Selfie Registration” option, or the “Scanner Identification” option. Once Scanner Identification has been selected and the event created, you’ll be able to input how many QR cards you need and a PDF will be generated with that many cards.

 

You’ll want to print out the PDF on perforated paper such as this 4 up card paper found on Amazon to more easily distribute cards without manually cutting all the paper.

 

The Scanner Identification workflow does require an LTE tablet! It’s required both as a device to connect your scanner to and as a way to upload your images live at the event so that guests can have links to buy their images moments after their session ends! Since facial recognition is not being used, galleries will be sent even more quickly and with 100% of the images taken during the session.

 

If you happen to have a very poor internet connection at your event, bringing the tablet and camera to a location with a strong internet connection after the event will send up all the images at that time! Paired to the data you scanned with it at the time of taking the image.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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