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Weekly Recap: iOS 4.16 Updates, Order History Links & More! ✨

Weekly Recap: iOS 4.16 Updates, Order History Links & More! ✨
Hello, my fabulous photographers!

Candy here, and welcome to this week’s Weekly Recap. We’ve been busy fine-tuning your NowCandid™ experience with a host of practical updates—from enhanced iOS features to smarter marketing and reporting tools.

Whether you're managing events on the go or perfecting your galleries, these improvements are designed to streamline your workflow and boost your productivity.

Let’s dive into this week’s updates!

1. iOS 4.16 Updates 🍏

Our latest version, iOS 4.16, brings a host of new features and UI improvements to make your workflow smoother:

  • • Camera Permissions Required:

    The app now requires camera permissions on startup—reducing issues caused by accidental declines.
  • • New “Resources” Page:

    Our info page has been revamped into a “Resources” page that mirrors the dashboard site. It now includes detailed button descriptions and a stylish UI.
  • • Device Storage Indicator:

    Check your remaining storage right from the Resources page, so you know when it’s time to free up space.
  • • Low Disk Space Login Block:

    If your device has less than 1GB of free space, logging into an event is disabled—ensuring you can always upload your images without hiccups.
  • • New Event Landing Page:

    A more detailed UI now lets you view image overlays and see descriptive shooting buttons before you dive into capturing photos.
  • • Photo Booth Landing Page:

    View custom background files and camera info, among other helpful items—and also a handy link to teach you about Guided Access!
  • • Vertical Liveview Support:

    For Sony and Canon users, you can now manually set the Photo Booth liveview to vertical. (Nikon auto-orients, and iPad cameras are always vertical.)
  • • Other UI Refinements & Performance Tweaks:

    We’ve polished numerous small details to boost overall efficiency.

New screenshots for the app store!

2. Accessible Download Links 📥

Great news for your customers—and for you, too!

  • • Order History:

    End customers now access their download links from past orders via their Order History (if they were signed in at the time of the order).
  • • Order Details:

    Photographers can also access links to ordered downloads from an Order's Details page in the dashboard.

IF they're signed in, permanent access to their purchased downloads

3. Hold Marketing Feature ⏸️

Need to pause your marketing while you fine-tune your images? Our new Hold Marketing option is here to help:

  • • Pause Campaigns:

    On an Event’s Marketing Page, you can halt new marketing messages from starting. (Started campaigns continue unless you mark the event as hidden.)
  • • Auto-Resume:

    If you forget, the campaign will auto-resume on the first Friday after 20 days from the event’s start date.
  • • Optional Use:

    While not generally recommended, this feature is perfect for unique situations—like editing and replacing photos before releasing marketing.

Found in an Event's Marketing Page

4. Event Management Portal Updates 🌐

Our Event Management Portal (access via quic.pics/portal) just got an upgrade:

  • • Enhanced Image Downloading:

    Now you can download images with custom backgrounds directly from the portal.
  • • Multi-Select & New Filters:

    Enjoy improved multi-select options and refined tools, just like on the main dashboard.
  • • Consistent Tools:

    Most of the updates we’ve applied to the primary dashboard lately are now available here as well, making it easier for your photographers to manage active, recent, or upcoming events.

5. Group-by-Face™ Upgrades 👥

Our Group-by-Face™ feature just got even better!

  • • Improved Accuracy:

    We’ve refined things to ensure fewer false matches when using this feature.
  • • In Case You Didn't Know:

    In a Face Matching™ event, simply head to the Manage Images page and select “Group-by-Face™” to run it.

    This adds clickable boxes around faces on the retail site, directing users to galleries of images featuring that face.

That’s this week’s Weekly Recap!

We hope these updates—ranging from UI enhancements to new marketing tools—make your NowCandid™ experience even more efficient and enjoyable.

As always, we’d love to hear your feedback.

Cheers and sparkles,

Candy 🍬

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Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️
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September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️

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Hey photo friends!

Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

Here’s the scoop:

✅ Positive ID Improvement

  • 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

This feature was previously limited to Selfie Check-In and Face Matching Events!

📋 Dashboard Improvements

  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
  • 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
  • 🔍 New Participant & Contact filters:
    • Option to hide Additional Contacts
    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

🛍️ Retail Updates

  • 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
  • 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
  • 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
  • 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • ⚠️ Wallets no longer support banner overlays
    • 💲 Price increased slightly more than other products (+21¢) to account for the upgrade

Retail site renders have also been updated to match the upgraded wallets!

📱 Capture App 4.20.4 (iOS)

  • 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
  • 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

🛠️ Small but Mighty Fixes

  • 👤 No more comma-separated names if merged participants have identical first + last names
  • 💲 Recent price changes went live this week
  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
  • 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
  • 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

That’s a wrap for this week! 💫

Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

Keep being amazing,

Candy 🍬

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱
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August 29, 2025

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱

5
 minutes read
Hey photo friends!

We’ve got a bunch of tidy little upgrades this week—making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Here’s what’s new:

📋 Dashboard Improvements

👥 Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

🏷️ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

📜 Image Details history: Now shows manual unassignments for better tracking

🛍️ Retail Site Updates

🎓 Graduation Plaque: Text now renders live on the retail site

🎓 Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

🖼️ New Print Products: 10×18 Print and 10×18 Group Photo now available in the Custom Offer Creator & Editor

📱 Capture App 4.20.3 (iOS)

🔠 Alphabetical PhotoTags: Tags are now sorted A–Z

📌 Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove it—great for shooting one team at a time

💻 New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see who’s been photographed already)

Better performance: Faster Name Lookup when working with large rosters

📷 Camera support: Sony 7RM3A now supported

🔄 Auto-rotation fixes for vertical images with CamFi & Canon Wireless

📡 Canon Wireless connections working again with the Capture App

🛠️ Small but Mighty Fixes

🏷️ Retail shipping & billing default now set to “Select” instead of "Alabama"

📑 Updated templates for PhotoRoster/Positive ID Roster spreadsheets

📂 CSV roster uploads now supported (not just Excel files)

🔍 Ctrl+F search now works on the Web Dashboard's Blog page

📏 Better DPI conversions in uploader & image details for cm → inches situations

👤 Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

🖼️ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

That’s a wrap for this week! 💫

From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

Keep being amazing,

Candy 🍬

Weekly Recap: More PhotoTag Power + Capture App Upgrades 🏷️📱
Feature Updates
August 15, 2025

Weekly Recap: More PhotoTag Power + Capture App Upgrades 🏷️📱

6
 minutes read

Hey there, photo friends!

We’ve got more PhotoTag goodness this week, along with some handy Capture App improvements and small workflow wins. Here’s what’s new:

🏷️More Ways to Use PhotoTags in the Dashboard

  • • Assign PhotoTags to Participants right from the Participant Details page
  • • See PhotoTag images on the Participant Details page for quick reference
  • • Filter Participants by PhotoTag from the Participant List page
  • • PhotoTags now appear on Scan Cards—assigned tags will print right under the participant’s name
  • • Participant galleries on retail now include group photos from their assigned PhotoTags

📋Smoother Roster & Participant Management

  • • Contacts created via scan cards, rosters, Tap-A-Face, or generic check-in are now fully editable like normal participants—no more “blank” contacts
  • • Roster uploads no longer require you to manually remove parentheses in your files (one less cleanup step!)

📱Capture App 4.20.2 Highlights

  • • Use cellular while connected to CamFi or Canon Wi-Fi (great for maintaining uploads while tethered)
  • • Force cellular use via the Resources page if needed
  • • App badge now shows the number of unuploaded images
  • • Sort and filter by PhotoTag in Name Lookup to speed up team or group sessions
  • • New UI improvements, including:
    • • Fullscreen card scan popup on iPhone
    • • New “Choose Participant” popup design
    • • Native iOS-style dropdowns and toggle switches for a cleaner, faster feel

🖼️Small Retail Site Improvements

  • • When cropping an image with a background selected, the cropper now shows the background so you can see exactly how it will look
  • • Jersey Jotter filter combos are now inclusive—meaning “Black + 0” will only show black jerseys with the number 0, not all black jerseys or all 0 jerseys

That’s it for this week!

Lots of small changes adding up to smoother workflows and better gallery organization. 🏆

Keep being amazing,

Candy 🍬

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