Hello, my wonderful photography friends!

‍

Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

‍

We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! 🛋️

‍

Chip Board Now Included with All Print Orders 📦

‍

We're enhancing the quality of your clients' "unboxing" experience!

‍

• • Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
  ‍
• • Reduces Damage: Adds extra protection to prevent potential damage during shipment.
  ‍
• • Professional Touch: Elevates the overall presentation of your delivered products.

‍

QuicPics & QuicPics GO Enhancements 🚀

‍

We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

‍

• • Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
  ‍
• • Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
  ‍
• • Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

‍

‍

Access to Selfie Check-In from All Images Gallery 📲

‍

Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

‍

Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

‍

This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

‍

• • Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
  ‍
• • Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
  ‍
• • Automatic Removal: The button will disappear once the Event's face matching period has ended.

‍

‍

Order History Enhancements 🛍️

‍

Some new quality of life improvements when it comes to your orders!

‍

• • Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
  ‍
• • Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
  ‍
• • Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

‍

‍

Import Backgrounds and Overlays from Past Events 🎨

‍

For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

‍

• • Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
  ‍
• • Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
  ‍
• • Ideal For: Photographers who frequently do repeat events or have standard branding elements.

‍

‍

Capture App Version 4.5 Update (for iOS)📱

‍

We've made a small update to the iOS Capture App to start preserving image meta data after images have been uploaded!

‍

This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

‍

• • No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
  ‍
• • Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
  ‍
• • Benefits:
  ‍
  • Check image timestamps to check photographer productivity.
    ‍
  • Review camera settings from past shoots for comparison.
    ‍
  • Evaluate your own or your photographers' settings at the time a photo was taken.

‍

‍

New Marketing Preview Page 📣

‍

A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!
‍

• • Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
  ‍
• • Future Enhancements: Campaigns will become more unique to their respective markets over time.

‍

‍

Minor Changes & Bug Fixes 🐞

‍

We're always working behind the scenes to improve your experience:

‍

• • Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
  ‍
• • UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
  ‍
• • Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
  ‍
• • Resource Additions: New materials now accessible from the Resources page.

‍

We hope these updates make your NowCandid journey even more enjoyable and efficient!

‍

Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

‍

Cheers and sparkles,

‍

Candy 🍬

Hello, wonderful photographers!

‍

Candy here, bringing you the first edition of our Recap series! 🌟

‍

This blog post will cover alllllll of September's new features and changes worth mentioning! But going forward, we will be doing Weekly Recaps to keep you in the loop even faster.

‍

We've been busy bees these past few weeks, and I can't wait to share all the fantastic new features and improvements we've made to help you shine even brighter. ✨

‍

Psst... since this is our inaugural recap, we're covering updates from all of September, so grab a comfy seat—it's a bit longer than usual! Going forward, these recaps will be weekly and shorter, but just as sweet. 😉

‍

1. Manual Gallery Assignment & Participant Creation 🛠️

‍

We're thrilled to announce that manual gallery assignment and participant creation are now live! This means you can:

‍

• ○ Assign images to someone's personal gallery manually—perfect for those shots where the subject wasn't facing the camera, and face recognition didn't pick them up.
  ‍
• ○ Create participants manually, either one at a time or by uploading a spreadsheet.
  ‍
• ○ Instantly trigger marketing campaigns to individuals when you assign images to them, ensuring they receive their photos promptly.

‍

We believe this will greatly enhance your workflow and support needs. Let us know how it helps you during your next event!

‍

‍

2. Tweaks to the Retail Site for a Smoother Experience 🛍️

‍

We've made several improvements to our retail site to enhance the shopping experience for your clients:

‍

• ○ "Tap image to get started" text now shimmers on the initial gallery screen to guide users who aren't sure what to do next.
  ‍
• ○ Package creation improvements make it more intuitive for customers to customize their packages and select photos.
  ‍
• ○ Product renders in the cart: The view cart screen now displays product images next to every item, including items within multi-item packages, for increased clarity.
  ‍
• ○ Updated header and footer: Clear guidance on when to contact our retail support or reach out to you, the photographer, for assistance.

‍

These tweaks aim to make the purchasing process as seamless and enjoyable as possible for your clients!

‍

‍

3. Default Price Levels Are Back! 💰

‍

Great news! The Default Price Levels from our previous NowCandid system are back and better than ever.

‍

While you can still create custom offers, these ready-made Price Levels are optimized to help you maximize sales in various situations.

‍

• ○ Optimized for success: Designed to boost your sales potential.
  ‍
• ○ Versatile options: Suitable for a wide range of events and client needs.
  ‍
• ○ Easy to access: Gives you good Offer options in a pinch or when entering a new market.

‍

For a detailed breakdown, click here.

‍

‍

4. New Image Notifications for Previous Purchasers 🛎️

‍

We've improved our marketing system to better serve your clients and help keep those sales up:

‍

• ○ If someone purchases on Day 1 and is photographed again on Day 2, they will now receive a notification about the new images added to their gallery.
  ‍
• ○ Enhances customer engagement: Keeps clients informed and encourages additional purchases.
  ‍
• ○ Prevents missed opportunities: Even early buyers stay in the loop for new content.

‍

This ensures your clients never miss out on their special moments!

‍

‍

5. Google Pay Added to Express Checkout Options 💳

‍

We're excited to introduce Google Pay as a new express checkout option!

‍

Our available payment methods now include:

‍

• ○ Traditional credit/debit card checkout
  ‍‍
• ○ Apple Pay
  ‍
• ○ Google Pay
  ‍
• ○ PayPal (and PayPal Pay Later)
  ‍
• ○ Venmo

‍

And guess what? We have one more express checkout option coming soon! Stay tuned. 📢

‍

‍

6. Capture App Version 4.4 for iOS & Windows 📱💻

‍

The latest Capture App Version 4.4 is now available for both iOS and Windows, featuring:

‍

• ○ Keyboard support for Windows: Windows laptop users can now input phone numbers using the keyboard when using the Tap-A-Face Workflow.
  ‍
• ○ Performance improvements: Smoother and faster app experience.
  ‍
• ○ sRGB color checking: The app now ensures images are in sRGB format, preventing issues caused by Adobe RGB images.
  ‍
• ○ Event Selfie Check-In QR code display: Access the QR code directly from your device when needed.

‍

Upgrade now to enjoy these enhancements!

‍

‍

7. Enhanced Folders Report 📊

‍

Our Folders Report (which you can find using the Graph button on an Event's Management Page) just got more powerful:

‍

• ○ Sortable columns: Organize by images, participants, sales, and more.
  ‍
• ○ Real-time insights: Works live during events, allowing you to identify your best-performing photographers, mid-event.
  ‍
• ○ Actionable data: Mid-event reporting helps you provide immediate feedback to your team to boost performance.
  ‍
• ○ Download button: This report is now downloadable via the green button in the screenshot below as well!

‍

Optimize your event management like never before!

‍

‍

8. Bulk Visibility Control for Image Folders 📁

‍

We've added a handy button in the Manage Images page, when you have a folder selected:

‍

• ○ Mark entire folders as visible or invisible with one click.
  ‍
• ○ Use cases: Quickly hide a batch of images that need reworking, such as a blurry set.
  ‍
• ○ Saves time: Streamlines the process of managing large numbers of images.

‍

Sometimes, mistakes happen! Now you can use this button to quickly hide images in bulk as you work to correct issues.

‍

‍

9. Customize "All Event Images" Gallery Settings 🖼️

‍

You now have more control over the All Event Images gallery:

‍

• ○ Override default settings at the Offer level.
  ‍
• ○ Options:
  ‍
  • Turn off the All Event Images gallery for Face Matching Events.
    ‍
  • Turn on the All Event Images gallery for Positive ID Events.
    ‍
• ○ Recommendation: We suggest sticking with the defaults, but if you'd like to explore the pros and cons, click here to schedule a chat with us!

‍

Tailor the gallery experience to suit any event's needs!

‍

‍

10. Simplified Selfie Check-In 📲

‍

We've made the Selfie Check-In process even more user-friendly:

‍

• ○ Only requires a cell number OR email address.
  ‍
• ○ Encourages participation: Even though neither field says "optional," most people still provide both.
  ‍
• ○ Addresses Fringe Issues: Every now and then, someone doesn't have (or refuses to provide) a cell or email address. This change will account for those individuals!

‍

Enhances guest engagement and reduces fringe support issues, with no changes on your part!

‍

‍

11. New Unsubscribe Keyword: "NOPE"! 🚫

‍

We've introduced a new, fun way for clients to manage their marketing preferences:

‍

• "NOPE": Clients can reply with this word to opt out of marketing for a specific event.
  ‍
• Future communications: They will still receive messages for future events unless they opt out again.
  ‍
• Accidental "STOP" replies: If someone replies "STOP" though, they'll need to send "START" to our marketing number to resume receiving texts.

‍

This gives your clients more control while still keeping communication lines open for future events.

‍

‍

12. Seasonal Retail Themes: Apple Crumble & Candy Corn 🍂🎃

‍

Get into the festive spirit with our new retail site themes:

‍

• Apple Crumble:
  ‍
  • Autumn colors: Warm and inviting hues.
    ‍
  • Falling leaves: Adorable "leaves falling" animation upon gallery arrival, check-in completion, and after checkout.
    ‍
• Candy Corn:
  ‍
  • Halloween vibes: Shades of black and bright orange.
    ‍
  • Candy corn confetti: Fun "candy corn toss" animation to celebrate the spooky season upon gallery arrival, check-in completion, and after checkout.
    ‍
  • Haunted Retail Site: A few ghosts frequently fly across your customer's screens as they shop!

‍

Delight your clients with these charming themes!

‍

Note: the Leaves & Candy Corn only fall across the screen upon gallery arrival, check-in completion, and after checkout - these GIFs are simply showing it in a loop :)

‍

‍

‍

We hope these updates make your experience with NowCandid even more enjoyable and efficient.

‍

Your success is our top priority, and we're always here to support you. 💖

‍

As always, if you have any questions or feedback, don't hesitate to reach out. We're all ears! 👂

‍

Until next week, keep capturing those amazing moments!

‍

Cheers and sparkles,

‍

Candy 🍬

Hey there, photography enthusiasts!

‍

We've got an exciting success story that combines the thrill of NFL action with the power of NowCandid's innovative software. 📷✨

‍

Touchdown for Jowdy Photography and NowCandid!

‍

Jowdy Photography, the Official Photographers of the Dallas Cowboys, recently took their game day photography to the next level by integrating NowCandid into their operations.

‍

The result? An astounding 103% increase in sales per image at their very first game day event using our platform! 🏆

‍

"We saw a huge increase in sales per image at our first game with NowCandid, and we're planning to continue using it for every game moving forward," said Jeff Jowdy, Founder of Jowdy Photography. "The software has completely changed our approach to game day photography."

‍

Game-Changing Technology

‍

By leveraging NowCandid's cutting-edge features, Jowdy Photography streamlined their workflow and delivered a seamless experience for fans.

‍

Our platform's real-time image delivery and flexible workflows gave fans instant access to their photos through private, user-friendly galleries.

‍

Not only did this enhance the fan experience, but it also significantly reduced post-event labor costs. Talk about a win-win! 🎉

‍

Unlocking New Opportunities

‍

With NowCandid, Jowdy Photography has opened doors to new ventures that were previously off the table. "There were business opportunities that we didn’t pursue before because they weren’t profitable or photographable," Jeff explained. "Now, with NowCandid's tools and workflows, those ventures have become entirely possible."

‍

From high school graduations to corporate events, our flexible and intuitive platform allows photographers to handle events of all sizes and types. This versatility is what drew Jowdy Photography to integrate NowCandid into more aspects of their business.

‍

Looking Ahead

‍

We're thrilled to see Jowdy Photography's continued success as they capture unforgettable moments at game days and beyond. Their partnership with NowCandid highlights the power of innovative photography solutions in revolutionizing the fan experience while driving business growth. 🚀

‍

Join the Winning Team!

‍

Are you ready to elevate your photography business like Jowdy Photography did?

‍

Discover how NowCandid can transform your workflow, boost your sales, and delight your clients.

‍

Visit NowCandid.com to learn more!

‍

About Jowdy Photography

‍

Founded in 1987, Jowdy Photography has become a leader in digital photography for corporations, associations, special events, and large venues.

‍

Their extensive knowledge of photography, coupled with their utilization of the latest technology, enables them to deliver a unique blend of quality, creativity, and personalization to their customers' finished products.

‍

Stay tuned for more success stories and tips on how NowCandid can help you capture life's best moments while growing your business.

‍

Happy shooting! 📸💕