Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟
We've been hard at work enhancing your NowCandid experience, and while this week is a bit lighter on changes (we're cooking up some exciting things for January!), I've got all the juicy details right here. Let's dive in! 🏊♀️
1. New "Images per 15 Minutes" Stat on Image Timeline 📈
We recently introduced the Image Timeline feature, and now we've made it even better!
What's New: There's a new "Images per 15 Minutes" stat available.
How to Access: You can find this by going to your Manage Images page within an event and clicking on the Image Timeline button (looks like a little stopwatch!).
Why It Matters: This stat helps you visualize your (or your photographer's) shooting pace throughout the event, identifying peak activity times and lulls.
2. Capture App Version 4.10 for Windows 💻
We've released Version 4.10 for the Windows Capture App!
Performance Improvements: This update includes various performance enhancements to make your capturing process smoother.
Note: These updates weren't needed for the iOS version at this time.
3. Manage Images Page Sorting Update 🗂️
We've improved the Manage Images page for better usability.
New Default Sorting: Images now sort by newest first by default.
Toggle Option: You can easily toggle to sort by older images first if you prefer.
How to Use: Look for the new sorting button on the Manage Images page (a small button with up and down arrows!).
4. Quick Access to Default Price Levels Spreadsheet 💰
Setting up events just got a little easier!
New Link: There's now a direct link to the Default Price Levels spreadsheet right from the Offer Selection dropdown during Event Creation.
Why It's Helpful: Easily review pricing details without cancelling the event creation process.
5. Image Uploader Now Detects Corrupt Files 🛠️
We've enhanced the reliability of our image uploading process.
Corrupt File Detection: The image uploader now catches corrupt image files during image validation.
Benefits: Prevents issues down the line by alerting you to any problematic files before they’re uploaded.
We're always here to support you!
So please, feel free to share your feedback or questions.
Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟
We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! 🏊♀️
1. Retail Site Enhancements 🛍️
We've made some fantastic improvements to the retail experience for your clients, aiming to boost your sales and make shopping a breeze!
Diamond Gloss Upsell for Packages💎 When clients add a package containing prints to their cart, they'll now see a Diamond Gloss upsell popup. They can choose to add that finish to every print in their package.
Clearer Product Naming📝 The Medium Res Gallery Download (only offered and always offered when you're doing a QuicPics or QuicPics GO Event) now automatically renames to Free Gallery when there's no high-resolution personal gallery offered. Just like the individual download does!
Smart Cart Management🛒 If a client has already added the Personal Gallery Download to their cart, it will be hidden from the shopping screen.
2. Dashboard Improvements 🖥️
We've focused on making the dashboard more user-friendly and informative, so you can manage your events and participants with ease.
Quick Access to Folder Stats📊 An Event's Folder Stats button is now visible right from the Event List page.
Enhanced Order Details🔍 The Order Details popup in the Sales Report now shows the quantity of each item ordered.
Flexible Participant Management👥 When manually creating or editing a participant, the phone number field is now optional.
Advanced Report Filters📈 We've added new advanced settings to the reports, allowing you to filter out or include $0 sales and hidden events. This gives you greater control over your data analysis!
Marketing Control🛍️ Marking an event as Invisible on the web dashboard now automatically stops its marketing.
3. Capture App Version 4.6.9 Updates 📱
We've rolled out some important updates to the Capture App to enhance functionality and prevent errors.
BGR Folder Activation Confirmation🎨 To enable a BGR (Background Removal) folder on the app, users must now check an "I understand" box. Helps new team members avoid accidentally enabling BGR when it's not intended, saving you time and resources.
Improved Phone Number Validation📞 The app now prevents the use of obviously fake phone numbers like 333-333-3333 or 444-444-4444.
Auto-Refresh Event List on iOS🔄 When returning to the app on iOS devices, the event list will now auto-refresh. Reduces the chance of seeing outdated event details, keeping you informed on the go.
4. Mobile Dashboard 2.1.0 Updates 📲
Our Mobile Dashboard app just got even better, helping you manage your events from anywhere!
Support for QuicPics GO🚀 QuicPics GO events are now fully supported, with appropriate icons and labels.
Sortable Folders Report📁 Just like on the desktop dashboard, you can now sort the Folders Report in the mobile app. Swipe down to refresh and get real-time data mid-event. Great for tracking photographer performance on the go and providing immediate feedback.
We're always here to support you!
So please, feel free to share your feedback or questions.
Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊
Maybe not since we have roughly 10 weeks to go. For most photographers, the winter months can bring a noticeable slowdown, but this also presents the perfect opportunity to seize seasonal event opportunities like Santa Portraits and holiday parties.
These festive events are in high demand, and with the right tools, you can make the most out of them!
We want to share a success story from a Santa Portrait Event that took place in the last few years, along with how NowCandid’s Workflows can help you maximize your success this holiday season.
Santa Portrait Station Success
Rachel S., a photography business owner from South Florida, a few years ago landed a Santa Portrait event at a Zoo and turned it into a HUGE win. With Candid's Scanner ID Workflow, Rachel was able to use the same techniques of a typical sports or school picture day and apply them to the Holiday Zoo Lights Santa Event.
To manage the event, Rachel used the Scanner ID Workflow, and generated blank QR cards to pass out to people while they waited in line.
The QR codes were scanned by the guests who then paired their contact info with their QR code! Once they got to the front of the line, Rachel's photographers would scan the next guest's QR with their tethered device, and then take their photos!
The device tethered to the camera would then upload the photos right after they were taken!
With the contact info and pictures both in the system, gallery links were then automatically texted directly to the subjects, right away.
Overall, this event garnered over $42,000 in it's first year!!! Not bad for a couple weeks of work!
NowCandid Workflows: Make Your Holiday Events a Breeze
One of the key elements to success in high-volume holiday events is efficiency—and that’s where NowCandid’s Workflows come into play.
These workflows streamline the process of capturing, organizing, and delivering photos, allowing you to focus more on your artistry and client experience.
Here are two workflows you’ll want to use during your Santa sessions and holiday parties:
• Scanner ID: The Workflow Rachel used! It's great for efficiently collecting guest contact info while they are in line, letting you move the line along more quickly OR have more time available for additional photos. Contact info is essential for instant image delivery and post-shoot marketing.
• Type & Take: This works similarly to the Scanner ID Workflow, except you type the subject's contact info into your tethered device before photographing them. It is not as time efficient at Scanner ID, but it doesn't require you to print out many blank cards before the event!
Seasonal Retail Theme to Add to the Experience
The holiday fun doesn't stop at the event—it continues when your customers view and purchase their images! With our Candy Cane retail theme, your clients are immersed in the festive spirit as soon as they visit their personal image gallery.
Our themes include delightful touches like falling snowflakes, which gently drift across the screen. These animations help enhance the shopping experience and keep customers wrapped up in the magic of the season.
Use Overlay Art to Add a Special Touch
If you're looking to elevate the experience further, NowCandid offers Overlay Art, allowing you to add optional customized overlays to your clients' images.
These titles add a festive, personal touch to the photos, making them feel extra special, whether it's a corporate holiday party, a Santa session, or a family Christmas gathering.
Imagine sending clients their Santa Portraits, complete with a “Merry Christmas 2024” overlay or a custom-designed title that reflects the spirit of the season. It’s little touches like these that make clients feel valued and excited about your services—leading to more referrals and repeat business.
Why You Shouldn't Sleep on Holiday Opportunities
The holiday season offers some of the most lucrative photography opportunities of the year, especially when it comes to events like Santa Portrait sessions, corporate holiday parties or large family and friends gatherings.
With many photographers considering this time a "slow season," there's an opportunity to stand out from the crowd by offering fun, engaging photo experiences that families, organizations, and individuals will love.
Adding these events to your services can also build lasting relationships with your clients—because who doesn’t want to make holiday memories they’ll treasure forever?
Don't Miss Out: Prep for the Holidays Now
The key to success is preparation. Start planning your Santa sessions, promote your holiday event photography, and make sure you're using NowCandid’s powerful tools to handle your Events with ease.
And remember: festive cheer isn’t just for clients. By embracing the holiday season and seizing these photography opportunities, you can fill your calendar and finish the year strong.
Cheers, and may there be many holiday events in your future!
Hello, amazing photographers and sports enthusiasts!
Candy here with some thrilling news that'll make capturing and enjoying those epic sports moments even better! 🌟
Drumroll, please... 🥁 We're excited to introduce the new "View Photos in Sequence" button on the Retail site. It will be visible on SportsPics Events using Face Matching! 🎉
What's the Buzz About?
Imagine you're photographing a high-energy soccer game. You've snapped a series of shots capturing the intensity of the match. Some photos feature the players' faces, which, thanks to our Face Matching technology and Selfie Check-In or Tap-A-Face workflows, automatically land in their personal galleries.
BUT what about those incredible action shots where the player's face isn't visible? 🤔
That's where our "View Photos in Sequence" button comes into play!
How Does It Work?
When your customers view a photo in their personal gallery, they'll now see a "View Photos in Sequence" button. Clicking this button allows them to explore images taken immediately before and after that specific shot.
This means they can easily find and enjoy all the action-packed moments, even if their face isn't visible in every photo! 🏃♂️⚡
Why You'll Love It
Expand Your Memories: Players can now discover more photos of themselves, capturing every twist, turn, and goal—even those where they're zooming past the camera!
Enhanced Engagement: Offering more images increases the chances of customers finding that perfect shot they can't wait to share or purchase.
Effortless Navigation: It's simple and intuitive—just a click, and they're exploring a sequence of moments from the game.
A Game-Changer for Sports Photography
This feature is a win-win for everyone:
Photographers: Showcase more of your work and provide added value to your clients.
Athletes and Families: Relive the excitement of the game with a comprehensive view of their performance.
Boost Sales: More images mean more opportunities for sales and happy customers!
Ready to Try It Out?
The "View Image Sequence" button is now live for all SportsPics Events using Face Matching. So go ahead and give it a spin in your next event! We can't wait to see the amazing moments you'll capture and share. 📷💫
As always, we're here to help you make the most of NowCandid's features.
If you have any questions or feedback, don't hesitate to reach out!
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