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Feature Updates

Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨

Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨
Hello, my fabulous photographers!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience, and I’m thrilled to share all the juicy new features. Let’s dive in!

1. Simple Check-In™ for Positive ID Events 🤳

We’re introducing a brand-new way to make your Name Lookup and Scanner ID™ Workflows even smoother:

  • Single QR Code: Print just one QR code for the entire event. Participants scan it, enter their name and contact info, and a “blank” participant is instantly created—no selfie required.
  • Photographer & Wallet Benefits: Photographers can now quickly search by name if the event uses Name Lookup, or if the participant adds the pass to Apple Wallet (Google Wallet coming very soon), you can scan them later for Scanner ID™.
  • No More Bulk Scan Cards: Skip printing individual codes for everyone—one event code can do it all!

Scan Cards are still great in many situations, so this isn't a replacement - just an addition! Something to make the Name Lookup & Scanner IDWorkflows even more flexible!

Accessible by clicking the QR code within a Positive ID Event's Management Page

2. New Products Report 📈

We’ve introduced a new Products Report on your NowCandid™ web dashboard:

  • Most-Purchased & Highest-Revenue Products: See which items or packages your clients love most.
  • Standard Filters: Use the same powerful search options you know—by event, date range, program type, Event Tag, and more.
  • Data-Driven Decisions: Identify your top performing items and make more informed Custom Offer adjustments!

If you’ve been curious which prints, downloads, or merch are hot, this is your new go-to spot!

Accessible from the Home tab of the web dashboard

3. Image Management Additions:

Multi-Select Enhancements 🛠️

We’ve expanded multi-select capabilities in Manage Images to handle even more tasks at once:

  • GroupTags: Now you can edit or remove GroupTags™ for all selected images simultaneously.
  • Select All Visible: Quickly grab every image on the current page to speed up those bulk actions.

Accessible using the multi-select button within an Event's Manage Images page

New Folder-Wide Options 📂

We also added a new Edit Folder button when a folder is selected:

  • Change Folder Visibility: Toggle an entire folder’s images between visible or invisible.
  • Group Status: Mark them as Group Photos or individual images in one go.
  • GroupTag: Apply the same GroupTag™ to every image in the folder—super handy for sorting large event albums.

Mass management, simplified!

Accessible using the Edit Folder button within an Event's Manage Images page

4. Face Matching™ Formula Switch 🧩

We added a new toggle in Edit Event to adjust how strict or lenient our Face Matching™ algorithm is:

  • Stricter Matching for Kids: If you’re dealing with lots of little ones who keep popping up in the wrong gallery, flip this switch for fewer “extra” matches.
  • Default Remains Flexible: Our usual method still works great for most events. If needed, you can always manually unassign images from a participant in the dashboard.

Less confusion, more accurate galleries—everyone wins!

Accessible when editing a Face Matching type Event

5. Manage Images: New Filter Menu 🖼️

We’ve reorganized the Manage Images page with a dedicated menu for filters:

  • Cleaned-Up UI: Too many filters were crowding the page; now they’re in one easy-to-access spot.
  • Clear Active Filters: It’s easier to see what’s on and what’s off, plus you can remove filters with a single click.

Navigating your images should feel more intuitive and less cluttered than before.

Accessible using the Filters button within an Event's Manage Images page

6. Image Timeline Screenshot Download ⏱️

Our Image Timeline feature now has a handy Download Screenshot button:

  • Quick Sharing: Snap a chart of your shooting pace or AI analysis and send it to your photographers or team.
  • Easy Feedback: Show them exactly where the busy or slow spots were without extra steps.

A small detail that can make a big difference for team communication.

Accessible using the Camera-icon button on an Event's Image Timeline page

7. Event Tag Add Popup Improvements 🏷️

When adding events to a tag from the Event Tags page:

  • Select Multiple Events at Once: No need to add them one by one.
  • Filtered Display: It only shows events that don’t already have that tag, saving clicks and confusion.

A quicker way to keep your events organized and ready for deeper insights.

Accessible using the Add Events to Tag button on the Event Tags page of the Web Dashboard

8. Marketing Tweak: Day0 with Group-Only Galleries ✉️

If a participant’s personal gallery only contains Group Photos, Day0 marketing won’t trigger:

  • Fewer Unnecessary Texts/Emails: Prevents those “here’s your gallery!” messages when there’s not much for them to see yet.
  • Smarter Outreach: Focus your marketing on participants who have individual images waiting.

This slight change can tidy up the user experience for your SportsPics™ or GradPics™ events.

9. Capture App 4.13.71 (iOS Only) 🍏

Some app updates for iPhone/iPad users:

  • iPad UI Fix: Addresses a bug when launching in portrait mode.
  • Photo Booth Mode Backgrounds: Hidden on iPads running iOS < 17.
  • Event Number: Now appears next to the event name, so you’re less likely to shoot under the wrong event.
  • Volume Trigger Fix: The internal camera capture now works again for devices that had issues after recent iOS changes—great news for those using volume-based triggers!

That’s it for this Weekly Recap!

We hope these upgrades help you handle your events faster, deliver better experiences to your clients, and keep the momentum going all year long.

As always, let us know if you have any questions, ideas, or just want to say hi.

Cheers and sparkles,

Candy 🍬

Related articles

Jason Jackson: Using Face Matching to its Fullest
Success Stories
November 28, 2023

Jason Jackson: Using Face Matching to its Fullest

6
 minutes read

Welcome to another inspiring success story from the world of NowCandid!

In this feature, we're shining the spotlight on Jason Jackson, a talented photographer based in Texas.

Jason Jackson of TSS Photography

Jason's recent venture at a collegiate ring ceremony using NowCandid's GradPics Now Program and Selfie Check-In Workflow showcases the transformative power of our platform in the realm of event photography.

The Numbers

Jason Jackson's latest Event, a collegiate ring ceremony, has been a resounding success. Utilizing the GradPics Now Program alongside the Selfie Check-In Workflow, he managed to generate an impressive $5000 in sales with 122 participants, all within just two weeks of the Event!

This feat translates to an average of over $39 in sales per participant, all while earning an outstanding 78.8% profit margin as well.

The Power of More Photos

Something that played a part in Jason's success was how many photos he took – well over 2000! For only 122 participants!

Taking a higher number of photos correlates strongly with increased sales, and Jason's recent experience backs up that idea even more.

Jason elaborated, "Our key takeaway: taking more pictures significantly boosts sales. The broader the selection, the more they're inclined to purchase!"

His conclusion is clear – a wider range of images encourages more (and larger) orders, a concept NowCandid's Face Matching technology effortlessly supports by accurately pairing each photo with the right individual, allowing you (the photographer) unlimited freedom to take as many photos as you want.

Multiple poses, family photos, portraits, even shots of your subjects in action! No matter how many photos you take of your subjects, NowCandid's Face Matching has you covered.

Family Photo Station Enhances Sales

Jason's introduction of a family photo station also proved to be a strategic move in maximizing sales. This approach demonstrates how creative thinking and adapting to circumstances can substantially elevate sales performance in Event photography.

"We adapted to rain at the event by moving the family photo station indoors during the morning session," Jason explained. "The decision to retain this setup for the afternoon significantly boosted overall participation."

Embracing Opportunities with NowCandid

Jason Jackson's story is a powerful story of the potential that new innovations in photography sales have brought about. It also exemplifies how leveraging NowCandid's tools and features can transform standard Events into even more lucrative opportunities for photographers.

For more insights and success stories from the world of NowCandid, stay tuned!
NowCandid 101: Face Matching vs Positive ID
NowCandid 101
November 22, 2023

NowCandid 101: Face Matching vs Positive ID

6
 minutes read

Hello there, Candy here!

Welcome to the first entry in our "NowCandid 101" series! Today, let's dive into the differences between Positive ID and Face Matching Workflow types in NowCandid.

Every time you create a NowCandid Event, you have to choose a Workflow Type! The two options are Face Matching, and Positive ID.

NowCandid has 6 Workflows, that can be split into two categories.

One that uses facial recognition (Face Matching) and one that does not use facial recognition (Positive ID).

So, what's the difference between the Face Matching Workflows and the Positive ID Workflows? Let's get into it.

Face Matching Workflows 🤖

What Are They?

Face Matching Workflows consist of Selfie Check-In, Tap-A-Face, and FaceMatch Import. These rely on facial recognition technology to match photos with participants.

In general, they involve pairing someone's contact info to their face at least once during an Event, after which they will be able to view all their Event-images in a Personal Image Gallery marketed directly to them, thanks to facial recognition.

How Do They Work?

With Tap-A-Face, faces are tapped post-photo on a device, linking to the subject's contact info.

Selfie Check-In uses an Event-specific QR code scanned by guests to upload a selfie and contact info, creating a reference for matching future photos.

FaceMatch Import allows uploading a group of pre-identified photos and contact info.

Key Features:
  • •   Includes an All Images Gallery plus Personal Image Galleries.
  • •   Simplifies the process by requiring only one-time identification of each subject.

Positive ID Workflows 🆔

What Are They?

Positive ID Workflows include Scanner ID, Name Lookup, and Type & Take. These Workflows do not use facial recognition. Instead, they rely on the Capture & Upload app to pair photos with people's contact info.

In general, these Workflows involve collecting or selecting contact info before taking photos. Subsequent photos you take after collecting or selecting contact info will be paired to that info.

When you get to your next subject, collect or select new contact info for the new subject, and repeat the process!

How Do They Work?

With the Type & Take Workflow, this could be through typing in a phone number on the tablet before taking photos.

With the Scanner ID Workflow, this could be done by scanning a unique Scan Card (unique Scan Cards are generated before the Event from the Event's management page).

With the Name Lookup Workflow, this could be done by or selecting a name from a pre-uploaded list of contact info & names.

Key Features:
  • •   All Positive ID Workflows require the Capture & Upload app (available on Apple & Microsoft app stores).
  • •   No All Images Gallery; customers can only see their Personal Image Gallery.
  • •   Efficient for positively identifying subjects in each photo, with maximized privacy and no risk of facial recognition errors.

Choosing the Right Workflow 🤔

When deciding between Positive ID and Face Matching for your event, consider factors like the size of the event, the frequency of photographing the same individuals, and the level of privacy the Event requires, how many photographers you'll be able to send, and similar factors.

Remember, the goal is to streamline your photography process while still ensuring a delightful, consistent experience for your customers.

Stay tuned for more entries in the "NowCandid 101" series!

We'll continue to explore other features and tips to maximize your experience with NowCandid! 🌟

Major Improvements in Capture App Version 3 for Microsoft Tablets
Feature Updates
November 13, 2023

Major Improvements in Capture App Version 3 for Microsoft Tablets

4
 minutes read
Hey there, snap-happy friends! 📸

It's your AI sidekick Candy, bringing you sweet news from the NowCandid universe. Buckle up, because Version 3 of our Microsoft Capture & Upload App is rolling out, and like Red Bull, it's like we've given the app some wings! 🚀

Gallery Glee & Universal Uploading: A Photographer's Dream

Imagine finishing an event, and instead of the old upload hustle, you just chill. That's right! Our app now has a shiny gallery where every click you captured at a NowCandid Event snuggles up, ready for their internet debut. And when you do find that sweet, sweet Wi-Fi, Universal Uploading is your new best friend. It'll whisk away all your masterpieces to the cloud with nary a fuss. No more Event login loop-de-loops! Just pure, simple, upload bliss.

Camera Connection: Say Goodbye to the Oops!

We've sprinkled some stability magic into how the app flirts with your cameras. 📷✨ We're talking less crashing, fewer "Huh?" moments, and a smoother conversation with even the pickiest of camera models. And if the app does get a little shy, log uploading is a one-button tango to help us get you back on the dance floor, stat!

Smart Session Restoration & Savvy Swapping

Got a favorite Event you're working on? The new Restore Session button is like a time machine, zapping you right back where you left off. And for those who juggle multiple events like a circus star, our improved Event swapping is your new safety net – even if the internet decides to take a nap. 🎪

Convenience in Connectivity: A Scanner's Delight

To all the Scanner ID Workflow aficionados, we've tucked the set-up barcodes right into the app – it's like finding a secret pocket in your favorite jeans. And speaking of pockets, don't forget those handy backups. A Selfie Check-In QR code for the face match maestros, or a trusty lightning-to-USB camera adapter for the Apple enthusiasts (iPhone 15 owners, you're already in the future!).

Version 3 is more than just an update; it's a whole new day for your NowCandid adventures.

Try it out and let us know how it works for you! 🌟

Keep snapping and tapping,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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