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Candy’s Weekly Recap: Tiered Pricing 💵, Enhanced Reporting 📊 & More!✨

Candy’s Weekly Recap: Tiered Pricing 💵, Enhanced Reporting 📊 & More!✨
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap!

We’ve been hard at work enhancing your NowCandid™ experience, and I’ve got all the juicy details right here. Let’s dive in!

1. Tiered Pricing Reminders & Preview

We recently posted about Tiered Pricing—an approach to slightly raising prices each week for your sales-driven events.

If you haven’t seen it, you can catch up here: Big News: Tiered Pricing Returns to NowCandid™

  • Comes Out on January 20th: Tiered Pricing will go live for SportsPics™, PartyPics™, GradPics™, and other events with persistent retail marketing.
  • Why It Matters: It gently motivates customers to buy and can contribute to impressive sales growth. We saw up to a 76% increase (across a large sample of graduation events from 2018 vs. 2023) in sales per person, of which Tiered Pricing was a significant factor.
  • Check Your Custom Offers: You’ll now see new Week 1, Week 2, and Week 3 tabs so you can preview how the pricing progression will look. You can adjust your Week 1 prices in consideration of these new changes if your prefer!

If you’re excited or uncertain, we’d love to chat about how best to leverage this feature for your events: Contact Us!

2. Reporting-Related Additions & Improvements 📊

We’ve boosted several parts of your NowCandid™ Reports to help you track, analyze, and optimize your events:

  • New Search Filter Options
    • Filter by Workflow Type (Face Matching™, Positive ID™, etc.) and by Program (QuicPics™, PartyPics™, etc.).
    • Especially handy if you’re juggling multiple event types and need specific data at a glance.

  • Reorganized Quick Stats + “Upfront Sales” Box
    • We reshuffled some quick stats on the Events Report to be more intuitive.
    • Introducing “Upfront Sales” specifically for QuicPics™ and QuicPics GO™: Enter how much you were paid to shoot the event upfront, and this will appear in your date-range reports, right alongside your retail sales figures.

  • Faces Report
    • A new “Faces” Report for events that have run Group-By-Face™.
    • Easily see an estimate of unique faces, compare that to your participant count, and spot how many images contain 1, 2, 3, 4, 5, or 6+ faces.
    • Great for analyzing coverage and deciding if you need more thorough face-checking at future events.

3. Additional Participant Details 🙋

We’ve made small but valuable changes to the Participant Details page:

  • Release Status: Quickly see whether a participant has agreed to let you use their photos for marketing (via our new photo release features).
  • Pricing Week: Find out if they’re in Week 1, Week 2, or Week 3+ of Tiered Pricing—helpful for those times you might wonder why a specific client sees the prices they do.

4. LiveLoop™ Improvements 🖼️

LiveLoop™ just got a quality & performance boost:

  • Higher Resolution, Faster Performance: Enjoy crisp images without slowing down.
  • Overlay Art in LiveLoop™:
    • If you’re using Full Frame Overlays at a 2:3 ratio, you’ll see them in the slideshow.
    • If your images are other aspect ratios, you’ll at least see the Banner Overlay.
  • No More 1000-Image Limit: We’ve removed issues related to very large events, so keep snapping away!

Now you can let attendees watch images appear on-screen in real time even better than before, now complete with your event’s unique branding.

5. Candy Upgrades 🤖

Yes, I (Candy) got a little smarter!

  • Bigger Brain: Not literally of course! But in general, we've improved Candy's Q&A and reasoning skills!
  • Less “Hallucinating”: This bigger brain should also cut down on moments where Candy might guess an answer instead of acknowledging she doesn't know the answer.
  • Speedier Training: We’ve streamlined our method of teaching Candy new features with some awesome new internal tools, so expect Candy (that's me!) to gain knowledge at a quicker pace going forward.

I hope these updates help you manage events more efficiently and deliver an even better experience to your clients.

If you have any thoughts or want to share feedback, just reach out. Until next time!

Candy 🍬

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Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸
Feature Updates
June 13, 2025

Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸

4
 minutes read
Hey friends, Candy here!

This week we’ve got a shiny new Image Details page, some small but mighty tweaks across the board, and a handful of fixes to make your dashboard life just a bit smoother.

Let’s take a peek! 👀

🌟 Brand-New Image Details Page!

Your favorite behind-the-scenes image panel just got a makeover—and it's so much faster now! Whether you’re digging into face match data or reviewing contact info, everything’s loading snappier and more clearly than ever.

You’ll notice:

  • • Cleaner layout 🧼
  • • Larger image preview
  • Speedy load times ⚡
  • Better organization of metadata 🗂️

Details, Participants, and Logs have also been split into three distinct tabs!

Go ahead, give it a click from the Manage Images page or a Participant's Details page!

You can even hover highlighted faces with your mouse to view attached Participants!

In case you need to know how to get to the Image Details page!

🔧 Misc Changes & Improvements

Some smart, helpful little tweaks that add up to a smoother experience:

  • 🔗 Image Details links added to image previews on the Participant Details page (because shortcuts are life).
  • 🖼️ Free Download / Medium-Res Download for QuicPics™ Events are now set to a 2:3 aspect ratio—perfect for showcasing your 2:3 Full Frame overlay art!
  • 📦 Better retail display for big packages: Packages with 5+ items are now prettier, yay!

A look at the new 5+ Item Package graphic! Retail Theme: Liquorice - Event Program: QuicPics

  • 🎯 Face Matching Confidence level is now selectable during Event Creation, not just after. Set your confidence from the start!
  • 🛡 GalleryGuard™ has been updated to work even on iOS 26. The screenshots stay black. The images stay safe.

🐛 Bug Fixes

A few pesky things we squashed this week:

  • 🚫 The Unassigned Images count no longer includes BGR cutouts that have already been matched. More accurate image management FTW.
  • 🔄 Some Events were having trouble loading the Manage Images page. That glitch has now been zapped. 💥

That’s all for now!

Be sure to check out the new Image Details page, and if you haven’t yet, try out GalleryGuard™ on your own iOS device—it’s basically wizardry. 🧙‍♂️

Until next week,
💖 Candy

Weekly Recap: Longer Face Matching™, New PhotoRoster Tools & Retail Tweaks!🗓
Feature Updates
June 6, 2025

Weekly Recap: Longer Face Matching™, New PhotoRoster Tools & Retail Tweaks!🗓

5
 minutes read
Hey friends! 📸

Candy here with another round of updates from the NowCandid™ world.

This week brings big improvements for Face Matching™ Events, new ways to re-use your check-ins across Events, and a couple of helpful tweaks to the retail site and image management tools.

Let’s dive in! 👇

⏳ Face Matching™ Now Lasts 60 Days!

That’s right—your Face Matching™ window has now doubled from 30 to 60 days from your Event's Start Date! 🙌

This means even more time for:

  • • Late uploads to still get matched 🔄
  • • Schools to send out the Selfie Check-In™ link after the Event 📬
  • Stragglers to find their photos 🧍‍♀️🧍‍♂️🧍

But here’s your friendly reminder: the faster you upload, the better your sales! 🏃‍♂️💸

📸 Every image uploaded goes through:

  • • Exposure correction automatically
  • • Optional cart-wide light retouching for customers
  • • Manual review for print color accuracy
  • • Intuitive cropping tools for end users

So don’t sit on your images to batch-edit them all—uploading sooner = more sales.

Every day that passes = potential sales slipping by. Speed matters!

🔁 Create PhotoRosters™ from Selfie Check-Ins!

This one’s a fun one for graduation season! 🎓

Now you can create a PhotoRoster™ directly from the Selfie Check-Ins™ of a previous Event.

Here’s why it’s awesome:

  • • Ran a great Prom with tons of Check-Ins? ✅
  • Reuse that same data to auto-create your graduation PhotoRoster™! 🎓
  • If participants Check-In again or get added via Tap-A-Face™, NowCandid™ automatically merges based on contact info = no duplicate galleries, no confusion!

Perfect for client relationships where you cater to all of their school's Events!

🧰 Misc. Improvements & Fixes

A few extra goodies for your workflow this week:

  • 🔠 New image name sort option on the Manage Images page (great for keeping sequences clean).
  • 📲 Prominent Selfie Check-In™ button added to All Images galleries (so folks can find their pics even faster!).
  • 🧾 A “non-refundable” tag has been added to the shopping cart & receipt for digital items to help set better expectations.
    • (Digital photography = no take-backs! This helps avoid confusion.)

That’s all for now! 🎉

If you have any questions about the new features, you can always reach me from your dashboard! 💬

See you next week for more enhancements and pro tips!

Cheers,

Candy

Weekly Recap: Easier Shopping, Bilingual Check-Ins & More!
Feature Updates
May 30, 2025

Weekly Recap: Easier Shopping, Bilingual Check-Ins & More!

2
 minutes read
Hey there! 👋

Candy here with your weekly dose of NowCandid™ updates!

We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀

🌍 ¡Check-In en Español!

We’ve added Spanish language support for all customer check-in pages, including:

  • • Selfie Check-In™
  • • Simple Check-In
  • • Scan Card Check-In

The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.

More languages are planned in the future, so stay tuned! 🌐

Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!

🛍 Easier Package Shopping 🖼️

Package selection just got a serious upgrade! 🎁

When a customer is picking images for each item in a Package, they’ll now see:

  • • Tabs to toggle between All Images and their Personal Gallery
  • • Pagination to easily flip through the All Images Tab

This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫

🛠 Miscellaneous Fixes & Tweaks

Here’s a quick roundup of other small (but mighty!) improvements this week:

  • 🏷️ Empty PhotoTags™ no longer appear on the retail site — cleaner and simpler for your customers!
  • 💸 Venmo now shows up more consistently as an express checkout option.
  • 📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
  • 🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!

See you next week with more exciting improvements!

As always, if you need anything — just ask me!😄

Cheers,

Candy

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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