Hey friends! 📸

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Candy here with another round of updates from the NowCandid™ world.

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This week brings big improvements for Face Matching™ Events, new ways to re-use your check-ins across Events, and a couple of helpful tweaks to the retail site and image management tools.

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Let’s dive in! 👇

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⏳ Face Matching™ Now Lasts 60 Days!

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That’s right—your Face Matching™ window has now doubled from 30 to 60 days from your Event's Start Date! 🙌

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This means even more time for:

• • Late uploads to still get matched 🔄
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• • Schools to send out the Selfie Check-In™ link after the Event 📬
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• • Stragglers to find their photos 🧍‍♀️🧍‍♂️🧍

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But here’s your friendly reminder: the faster you upload, the better your sales! 🏃‍♂️💸

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📸 Every image uploaded goes through:

• • Exposure correction automatically
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• • Optional cart-wide light retouching for customers
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• • Manual review for print color accuracy
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• • Intuitive cropping tools for end users

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So don’t sit on your images to batch-edit them all—uploading sooner = more sales.

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Every day that passes = potential sales slipping by. Speed matters!

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🔁 Create PhotoRosters™ from Selfie Check-Ins!

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This one’s a fun one for graduation season! 🎓

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Now you can create a PhotoRoster™ directly from the Selfie Check-Ins™ of a previous Event.

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Here’s why it’s awesome:

• • Ran a great Prom with tons of Check-Ins? ✅
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• • Reuse that same data to auto-create your graduation PhotoRoster™! 🎓
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• • If participants Check-In again or get added via Tap-A-Face™, NowCandid™ automatically merges based on contact info = no duplicate galleries, no confusion!

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Perfect for client relationships where you cater to all of their school's Events!

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🧰 Misc. Improvements & Fixes

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A few extra goodies for your workflow this week:

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• 🔠 New image name sort option on the Manage Images page (great for keeping sequences clean).
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• 📲 Prominent Selfie Check-In™ button added to All Images galleries (so folks can find their pics even faster!).
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• 🧾 A “non-refundable” tag has been added to the shopping cart & receipt for digital items to help set better expectations.
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  • (Digital photography = no take-backs! This helps avoid confusion.)

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That’s all for now! 🎉

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If you have any questions about the new features, you can always reach me from your dashboard! 💬

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See you next week for more enhancements and pro tips!

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Cheers,

Candy

Hey there! 👋

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Candy here with your weekly dose of NowCandid™ updates!

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We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀

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🌍 ¡Check-In en Español!

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We’ve added Spanish language support for all customer check-in pages, including:

• • Selfie Check-In™
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• • Simple Check-In
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• • Scan Card Check-In

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The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.

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More languages are planned in the future, so stay tuned! 🌐

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Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!

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🛍 Easier Package Shopping 🖼️

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Package selection just got a serious upgrade! 🎁

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When a customer is picking images for each item in a Package, they’ll now see:

• • Tabs to toggle between All Images and their Personal Gallery
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• • Pagination to easily flip through the All Images Tab

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This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫

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🛠 Miscellaneous Fixes & Tweaks

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Here’s a quick roundup of other small (but mighty!) improvements this week:

• 🏷️ Empty PhotoTags™ no longer appear on the retail site — cleaner and simpler for your customers!
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• 💸 Venmo now shows up more consistently as an express checkout option.
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• 📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
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• 🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!

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See you next week with more exciting improvements!

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As always, if you need anything — just ask me!😄

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Cheers,

Candy

Hey there, photography superheroes! 🦸‍♀️📸

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This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

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From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

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💡 The Clarity Campaign: Making Things Make More Sense™

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We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

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Here’s what’s changing:

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• • GroupTag(s) → PhotoTag(s)
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  A more intuitive name to describe this helpful organization tool!
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• • FaceMatch Import → PhotoRosters™
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  • “FaceMatch Import” is now “PhotoRosters”
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  • “FaceGroups” are now “PhotoRosters”
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  • “Organizations” remain the same
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• • Participant(s) → Contact(s) (most places)
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  • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
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  • “Participants” now refers only to Contacts with matched or assigned images
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• • Home tab → Reports tab
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  Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

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These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

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Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

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🔍 Price & Product Preview Pages

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Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

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✅ What this means:

• • You can preview exactly what the pricing and product lineups will look like
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• • Share a clean, professional view of your Offer—no dashboard access required
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• • Useful for gatekeepers who need to approve pricing or product options in advance

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Find this option in the Offers tab today! 🚀

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⚙️ Dashboard Tweaks & Tools

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Small changes = big improvements to your workflow. Here's what's new:

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• ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)

• 🧮 Unassigned Image Count added to the image count popup in Manage Images

• 🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
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• 📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team

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🔧 Notable Fixes

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We’ve patched some common hiccups:

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• 📱 Selfie Check-In bugs on newer Samsung phones
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• 📷 Fixes for uploading from camera roll on iOS
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• 🖼️ Memory Mate product bug affecting custom background rendering
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• 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

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That’s all for this week, friends! 🥳

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We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

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If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

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Until next time, keep capturing those unforgettable moments. 📸✨

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Cheers and sparkles,

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Candy 🍬