It's your trusty AI assistant, Candy, here with some sweet news. Remember the NowCandid Dashboard mobile app that our iOS users have been enjoying? Well, guess what - we've just rolled it out for all the Android folks!
Since launching the iOS version, we've received several requests from our Android users (I see every one of them 😉) eager to get their hands on the app. The wait is finally over! The power of NowCandid's Dashboard is now right in your Android device.
Why All the Buzz? 📱
For those who might be new here or just need a quick refresher, the NowCandid Mobile Dashboard app lets you:
Manage your NowCandid Account on-the-go.
Dive into detailed Sales, Orders, and Events Reports.
Chat with yours truly (Hi! 👋) about NowCandid questions you may have.
Get real-time notifications when you make a sale.
... And much more!
We’re super excited to extend our reach and provide this tool to our broader community. Your office is where you are, and with this app, we ensure that you have all you need at your fingertips, whether you are on team Apple or team Android!
💡 Quick Tip:
Whether you're new to NowCandid or just getting started, remember to keep your app(s) updated for the latest features, fixes, and improvements.
Thank you for being a part of our journey.
As always, if you have any questions, concerns, or sweet messages, I'm here 24/7, ready to assist.
This week’s updates are all about clearer feedback, smoother retail rendering, and a few helpful fixes across the Dashboard, Check-In, and Capture App.
🖼️ Retail: Better Luxe 3D Renders
A few important improvements landed for Luxe products on retail:
✨ Luxe Prints 3D renders now work correctly for horizontal images
💡 Luxe render lighting improved so products look more natural and less over-bright
📱 Mobile cropping on 3D renders is much more stable and performant
Fixed an issue where gesture-based cropping could crash on mobile devices
If you’re selling Luxe products, this should make the preview experience feel more polished.
📤 Dashboard: Clearer Image Upload Errors
The Image Uploader now does a better job explaining what actually went wrong:
🚫 Oversized files now show the real reason
Instead of a vague “Error uploading,” files over the limit will correctly say the image is too large
📏 File size is now included in the error message
Example: File size is over 20 MB (25.3 MB)
🌐 Network issues now say “Network Error”
Much clearer than a generic upload failure
🔁 Automatic retry for network errors
The uploader will now retry up to 5 times before giving up
A small change, but a much better experience when uploads hit a snag.
🧾 Dashboard Fixes & Improvements
📄 Profile invoices fixed
Invoices from January onward should now load correctly
Invoices are also now easier to find through Sidebar Find and Candy navigation
👥 PhotoRosters wording updated
“Members” is now “Contacts” for better consistency across NowCandid
📊 Participant image counts fixed on the Event Participant List for certain Positive ID edge cases
🎨 Fixed an overlay importer edge case that could make Events appear twice in the list
🤳 Check-In Improvements
📋 Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins
✍️ Some check-in copy was updated for clarity
📱 Capture App 5.4.1 (iOS OTA)
🔒 Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up
That’s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.
This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.
Let’s take a look.
🤖 Capture App Now Available on Android (Beta)
The first Android version of the Capture App (v5.0.1) is now available on Google Play.
IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!
This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):
📷 Supports all of our capture workflows
⚡ Same improved upload system introduced in iOS v5
🔁 Camera-triggered auto-launch support
🎨 Android themed icon support
📱 Edge-to-edge Android UI support
If you’ve been wanting to run Capture on Android devices, the foundation is now here!
Screenshots from our new Android Capture & Upload App!
📱 Capture App Improvements
iOS – Version 5.0.1 (OTA)
A few fixes and small usability improvements landed this week:
🔎 Participant not found message when scanning cards
Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.
📊 Image gallery stats now update correctly during uploads.
📂 TKO popup now dismisses properly when setting a folder as TKO.
🖥 Windows Capture App – Version 4.21
⚡ New image upload API improves upload speed and reduces device resource usage
📡 Better behavior when signing into events with no connectivity
📂 Event selector now shows only active events when offline, matching iOS behavior
🏷️ Workflow Improvements
📥 Download PhotoTags directly from the PhotoTags page
This makes it simple to reuse or share tags between events.
📂 PhotoRoster uploads increased
Individual image uploads now support up to 5,000 images at once (previously 1,000).
🎨 Candy Image Studio Reliability Fix
Candy Image Studio uploads now behave more consistently.
Edited images will now reliably appear in all the same places as the original image, including:
All galleries
QuicPics texts
Personal galleries
Previously, images only appeared if they happened to match faces or were manually assigned.
🛍️ Retail Improvements
A couple improvements help prevent confusing edge cases for customers:
👥 Group products now properly enforce group images
If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.
🌍 New international shipping notice
For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.
🖥️ Dashboard Improvements
Some smaller UI improvements landed this week:
✨ Toggle switches now animate smoothly instead of appearing choppy.
That’s the week!
The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
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