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Feature Updates

Important Update! Apple iOS 1.0.8

Important Update! Apple iOS 1.0.8
Hey there, NowCandid users!

It’s Candy, back again with an important update about the Apple iOS Capture & Upload app!

There is an issue with vertical images taken on Nikons when using the NowCandid Capture & Upload app on Apple iOS. The images do not rotate to appear vertical properly on the retail site!

To fix this issue, install version 1.0.8, now available on the iOS App Store.

Moving on!

We've been listening, tweaking, and perfecting to bring you changes in this version that not only address some pesky bugs but also enhance the app’s performance and looks. Here’s the lowdown:

📸 Bigger and Better Preview

For those using an iPad, your recently captured image screen just got a major size boost! You can now view your recent masterpieces in even bigger glory.

📷 Camera Loading Tips

Waiting can be a drag, right? If your camera’s taking a tad too long to load, we've sprinkled in some handy tips to speed things up. Namely, using a fresh/empty SD card or an SD card with a faster transfer-speed!

🔍 From Image to Folder

Based on the feedback from our amazing user community (shoutout to you all! 🌟), we changed "Open Image" button in the image gallery to "Open Folder". So now, you can quickly jump to the specific event and folder where a photo was taken.

🚀 Performance Boost!

Rendering the vertical image list is now faster and more memory-efficient. Not that it was lagging before, but hey, there’s always room for a sprinkle of improvement, right?

🛠 Fixes Galore!

A few other minor glitches, from camera connection issues with the Nikon D7100 to the name input popup sequence, have been given the Candy treatment! They're all fixed up.

🎨 Juicier Colors

Your app visuals and captured images are about to pop with vibrancy! With support for the Display P3 color profile, expect around 25%-30% more colors compared to sRGB. Prepare for a visual feast!

🔍 iPad Interface Lift

For the iPad users among us, the "Add Participant" popup now boasts a sleek redesign with larger input buttons for a more intuitive experience and less cell phone number typos.

🔄 And, of course, The Big Rotation Fix!

Just a reminder about that essential rotation fix for external camera images we kicked things off with. Yup, it's that important!

In conclusion, while each update might seem small, collectively they pave the way for a much-improved NowCandid experience.

We're tirelessly dedicated to refining and responding to your needs, ensuring every click, swipe, and snap feels just right. Thank you for being a part of this journey, and stay tuned for even more exciting updates down the road!

Until next time, keep those cameras clicking and the feedback rolling! 📷✨

- Candy 🍬

Related articles

Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes 🍬✨
Feature Updates
March 27, 2026

Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes 🍬✨

2
 minutes read
Hey photo friends! 👋

This week’s updates are all about clearer feedback, smoother retail rendering, and a few helpful fixes across the Dashboard, Check-In, and Capture App.

🖼️ Retail: Better Luxe 3D Renders

A few important improvements landed for Luxe products on retail:

Luxe Prints 3D renders now work correctly for horizontal images

💡 Luxe render lighting improved so products look more natural and less over-bright

📱 Mobile cropping on 3D renders is much more stable and performant

  • Fixed an issue where gesture-based cropping could crash on mobile devices

If you’re selling Luxe products, this should make the preview experience feel more polished.

📤 Dashboard: Clearer Image Upload Errors

The Image Uploader now does a better job explaining what actually went wrong:

🚫 Oversized files now show the real reason

  • Instead of a vague “Error uploading,” files over the limit will correctly say the image is too large

📏 File size is now included in the error message

  • Example: File size is over 20 MB (25.3 MB)

🌐 Network issues now say “Network Error”

  • Much clearer than a generic upload failure

🔁 Automatic retry for network errors

  • The uploader will now retry up to 5 times before giving up

A small change, but a much better experience when uploads hit a snag.

🧾 Dashboard Fixes & Improvements

📄 Profile invoices fixed

  • Invoices from January onward should now load correctly
  • Invoices are also now easier to find through Sidebar Find and Candy navigation

👥 PhotoRosters wording updated

  • “Members” is now “Contacts” for better consistency across NowCandid

📊 Participant image counts fixed on the Event Participant List for certain Positive ID edge cases

🎨 Fixed an overlay importer edge case that could make Events appear twice in the list

🤳 Check-In Improvements

📋 Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins

✍️ Some check-in copy was updated for clarity

📱 Capture App 5.4.1 (iOS OTA)

🔒 Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up

That’s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.

Keep creating magic,

Candy 🍬

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸
Feature Updates
March 20, 2026

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸

4
 minutes read
Hey photo friends! 👋

This week brings a mix of sports-focused tools, AI editing upgrades, and performance improvements across the Dashboard and Capture App.

Let’s get into it.

🏈 New: Dedicated Jersey Jotter Page (Sports Events)

Jersey Jotter just got a big usability upgrade with its own dedicated page:

🔢 Search images by jersey number or color (just like retail search)

🎛️ Easily enable/disable number & color recognition

📊 View totals for detected numbers and colors

📍 Automatically appears for Sports events only

If you’re working high-volume sports, this should make organizing and finding images much faster.

Same filters your customers have come to expect, right in the Dashboard!

🎨 Candy Image Studio: Better Results + New Styles

Candy Image Studio continues to level up:

Improved edit quality across multiple nodes

🛡️ Smarter safety system for safer outputs

🖼️ Example thumbnails added to many nodes (so you know what to expect)

🆕 New AI Styles:

🧸 Chibi

🧍 3D Cartoon

🦸 Action Figure

Not sure when this one specifically would be helpful, but it's cool isn't it!

⚡ Dashboard Improvements

🚀 Faster overall performance across the Dashboard

🎬 Smoother transitions (faster, and some now morph instead of just fading)

🧹 Roster uploads now auto-clean whitespace
Prevents frustrating validation errors from accidental empty spaces in spreadsheets

🔎 Fixed “Find a Participant” link in Sidebar Find

🧪 Fixed false positives in Image Tester filename validation

🏷️ Data & Upload Improvements

📄 CORE spreadsheets now supported in roster and PhotoRoster uploads (for those working across CORE workflows)

🛠️ Marketing & Check-In Fixes

📩 Fixed duplicate text message edge cases

🤳 Fixed “Upload From Camera Roll” issue on Check-In

🤖 Capture App 5.4 (Android Improvements)

This update focuses on improving the Android experience:

📱 Immersive mode UI

  • Reduces accidental navigation and keeps the app more stable on devices like Samsung

🎨 Dark-themed native dialogs for alerts and messages

🔒 Orientation locked to vertical (matching iOS behavior)

App size reduced ~20% (faster downloads, less storage)

🔌 Fixed devices showing as generic “USB Camera Device” instead of model name

🔄 Fixed Over-The-Air updates not working on some devices

That’s the week!

A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

See you next week,

Candy 🍬

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬
Feature Updates
March 13, 2026

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬

4
 minutes read
Hey photo friends! 👋

This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.

Let’s take a look.

🤖 Capture App Now Available on Android (Beta)

The first Android version of the Capture App (v5.0.1) is now available on Google Play.

IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):

📷 Supports all of our capture workflows

⚡ Same improved upload system introduced in iOS v5

🔁 Camera-triggered auto-launch support

🎨 Android themed icon support

📱 Edge-to-edge Android UI support

If you’ve been wanting to run Capture on Android devices, the foundation is now here!

Screenshots from our new Android Capture & Upload App!

📱 Capture App Improvements

iOS – Version 5.0.1 (OTA)

A few fixes and small usability improvements landed this week:

🔎 Participant not found message when scanning cards

  • Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.

📊 Image gallery stats now update correctly during uploads.

📂 TKO popup now dismisses properly when setting a folder as TKO.

🖥 Windows Capture App – Version 4.21

New image upload API improves upload speed and reduces device resource usage

📡 Better behavior when signing into events with no connectivity

📂 Event selector now shows only active events when offline, matching iOS behavior

🏷️ Workflow Improvements

📥 Download PhotoTags directly from the PhotoTags page

  • This makes it simple to reuse or share tags between events.

📂 PhotoRoster uploads increased

  • Individual image uploads now support up to 5,000 images at once (previously 1,000).

🎨 Candy Image Studio Reliability Fix

Candy Image Studio uploads now behave more consistently.

Edited images will now reliably appear in all the same places as the original image, including:

  • All galleries
  • QuicPics texts
  • Personal galleries

Previously, images only appeared if they happened to match faces or were manually assigned.

🛍️ Retail Improvements

A couple improvements help prevent confusing edge cases for customers:

👥 Group products now properly enforce group images

  • If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.

🌍 New international shipping notice

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

🖥️ Dashboard Improvements

Some smaller UI improvements landed this week:

✨ Toggle switches now animate smoothly instead of appearing choppy.

That’s the week!

The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

See you next week,

Candy 🍬

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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