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Introducing Virtual Group Builder: Create Virtual Group Photos Faster in NowCandid ✨

Introducing Virtual Group Builder: Create Virtual Group Photos Faster in NowCandid ✨
Virtual group photos can be incredibly valuable for photographers — but let’s be honest, they have not always been incredibly fun to make!

Traditionally, creating a virtual group means jumping between multiple tools. You photograph each subject, create cutouts, export files, open design software, place everyone manually, resize and align the group, add names, save the finished image, upload it somewhere else, and then reconnect that image to the right customers.

That is a lot of steps for one group photo!

NowCandid’s Virtual Group Builder makes the process much simpler. Photographers can now create polished virtual group images directly inside the NowCandid Dashboard using the same Participants, cutouts, PhotoTags, backgrounds, and Event data already connected to their Event.

It is fast, flexible, and built to help photographers get virtual groups online and ready to sell with far less hassle. 🎉

A New Way to Build Virtual Group Photos

Virtual Group Builder is designed for photographers who want to offer professional group images when a traditional in-person group photo isn't possible.

That makes it especially useful for sports teams, schools, dance groups, cheer teams, clubs, all-star teams, and any Event where people are photographed individually but still need to appear together in a final group image.

Instead of needing every participant posed together at the exact same time, photographers can build a finished group photo from individual background-removed cutouts. If someone was photographed later, added after the fact, or missed the original group setup, they can still be included.

That flexibility can be a big deal for volume photography.

Built Directly Into the NowCandid Dashboard

Virtual Group Builder lives directly inside NowCandid. From an Event page, photographers can click Virtual Groups in the sidebar menu and start building using the Event data they already have.

The builder is not a disconnected design tool. It works alongside our existing tools, including participant data, PhotoTags, background removal, cutouts, custom backgrounds, overlays, logos, and everything else.

So instead of downloading files from one place, designing in another, and uploading it back to the dashboard afterward, photographers can keep the process inside NowCandid from start to finish.

Virtual Group Builder also supports the Mobile Dashboard! We don't necessarily recommend making Virtual Groups on your phone - but hey, could be nice in a pinch!

From Capture to Cutouts to Finished Group 🚀

Virtual Group Builder pairs especially well with NowCandid’s live-uploading and background removal capabilities.

A photographer can shoot participants individually, upload images to NowCandid live (or after the event) use NowCandid’s background removal to create clean cutouts, and then bring those cutouts straight into the Virtual Group Builder.

As a quick note for those unfamiliar with NowCandid's background removal, those same cutouts can also be used for shopping with alternate backgrounds! Making them multi-purpose across the Event.

For photographers shooting sports, schools, dance, cheer, or other volume Events, this can save a serious amount of time.

Add the Right Subjects Quickly 👥

Virtual Group Builder gives photographers a few easy ways to add people to a group.

You can add one participant at a time, import everyone from a specific PhotoTag, or bring in all participants from the Event. This makes the builder flexible for both small custom groups and larger team or event-wide composites.

PhotoTags are especially powerful here. If your Event is organized by team, class, club, etc., you can use those PhotoTags to bring the right people into the group quickly.

For example, a sports photographer could import a single team. A school photographer could import a club or activity group. A graduation photographer could import participants from a specific ceremony.

Clean PhotoTags can turn what used to be a very manual process into just a few clicks. ✨

Helpful Safeguards for Missing Cutouts

Real-world events are messy. Sometimes a participant is missing a cutout. Sometimes a placeholder exists. Sometimes a photographer needs to know what is missing before moving forward.

Virtual Group Builder helps make that easier to catch.

When importing from a PhotoTag, photographers can see the participants in that PhotoTag before removing empty subjects. The Remove Empty Subjects option can remove participants with no cutouts as well as placeholders, but the workflow is designed to help photographers notice missing kids, players, or participants before finalizing the group.

That way, the tool keeps things fast without overlooking potential issues.

Smart Subject Ordering

Virtual Group Builder uses a practical ordering system to help preserve the order participants were photographed in.

Subjects are initially ordered from bottom left to top right based on the alphanumeric order of the first PNG filename. In plain English: if a photographer shoots and names files in a meaningful order, the builder can use that order as a helpful starting point.

This can be useful for sports teams photographed by jersey number, students photographed alphabetically, or groups photographed in a specific roster order.

And when the order needs to change, photographers can simply drag subjects into place.

Drag, Drop, Swap, and Adjust 🖱️

Reordering subjects is simple. Photographers can drag the cutouts directly on the group image or drag the subject tiles at the bottom of the page.

When a subject is dragged to a new location, it swaps with the destination Participant. This makes it easy to balance rows, adjust lineups, or move specific people into better positions.

The builder also includes group-level controls for layout and composition, including rows, global scale, vertical position, background, overlay, text names, crop guides, aspect ratio lines, bottom vignette, and cutout fade settings.

These controls help photographers quickly shape the whole group while still keeping the workflow approachable.

Fine-Tune Individual Subjects 🎛️

Sometimes one participant needs a small adjustment. Maybe they need to be slightly larger, shifted left or right, brightened, or swapped to a different PNG.

The Subject Inspector gives photographers individual control over each subject.

Photographers can adjust a subject’s name, scale, brightness, horizontal offset, and vertical offset. They can also reset the subject, change them to a different Participant, change the selected cutout, or remove the subject from the group entirely.

This is one of the biggest advantages of the builder: it is fast, but still gives you control when the final image needs a little extra polish.

Choose the Best Cutout for Each Participant 🖼️

If a Participant has multiple cutouts available, photographers can choose which image works best for the group.

When adding subjects, photographers can also decide they want their incoming Participants to be using their first PNG or their latest PNG (alphanumerically determined using Folder Name and Image File Name).

Then subjects can also be selected to have their individual portrait swapped to a different one! This can be helpful when you want a variety of poses in your Virtual Group, or simply to swap a blinking kid's image to a

Backgrounds, Overlays, Logos, and Product Sizes 🎨

Virtual Group Builder gives photographers creative control over the final image.

Photographers can choose from NowCandid default backgrounds, use custom offer backgrounds, upload their own backgrounds, add overlays, and place account logos in the corners. This makes it easy to create anything from a clean traditional group image to a bold sports graphic or school-branded composite.

The builder supports common product-friendly formats, including 4×6, 5×7, 8×10, and 11×14. Crop guides and aspect ratio lines help photographers preview how the final image will fit the selected size.

There are also display options for subject names, including toggling names on or off and adjusting their vertical position. For teams, senior groups, school clubs, all-star rosters, or small graduation groups, names can make the final product feel more complete and commemorative.

Upload the Finished Group Back to the Event 📤

Once the virtual group is finished, photographers can save it and upload it back to the Event.

During upload, the group image can be assigned to a PhotoTag. This does two important things: it automatically shows the group image to participants with that same PhotoTag, and it makes the group photo searchable in the Event using that PhotoTag.

So if a photographer creates a group image for “Varsity Football,” they can assign it to that PhotoTag on upload. The image can then appear for the right participants and stay organized inside the Event.

That keeps the final product connected to the same Event structure used to build it.

Why This Is Such a Big Deal for Photographers

Virtual Group Builder is more than a design feature. It is a faster, more connected way to create and sell group photography products.

It helps photographers reduce manual design work, use the cutouts they already have, build from PhotoTags and participant data, add missing participants more easily, and get virtual group products online faster.

For volume photographers, that can mean less time spent assembling files and more time selling finished products. For customers, it means more group photo options. For events, it means group photography becomes more flexible, forgiving, and scalable.

Virtual Groups, Now Built Into the NowCandid Workflow ✨

Virtual Group Builder brings together live uploading, background removal, participant cutouts, PhotoTags, drag-and-drop group building, backgrounds, overlays, logos, subject names, crop previews, PhotoTag-based upload, and online selling.

When an Event is set up cleanly with consistent cutouts and PhotoTags, photographers can create a full virtual group in just a few clicks — then fine-tune it as needed.

It is simple, powerful, and built directly into NowCandid.

Whether you are creating a sports team composite, school group photo, graduation image, dance group, cheer team, all-star roster, or custom event product, Virtual Group Builder helps you get polished virtual group photos online faster.

Ready to try it?

Open an Event in your NowCandid Dashboard and click Virtual Groups in the sidebar menu to start building. 🎉

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Weekly Recap: Candy Culler AI Image Culling & MUCH More! 🍬✨
Feature Updates
January 9, 2026

Weekly Recap: Candy Culler AI Image Culling & MUCH More! 🍬✨

6
 minutes read
Hey photo friends! 👋


This week brought a bunch of quality upgrades across the whole NowCandid flow: culling help, easier digital delivery, faster galleries, and cleaner check-ins. Here’s what’s new (organized by impact).

🧠 Big New Tool: Candy Culler (Manage Images → More Tools)

🍬 Candy Culler is rolling out!!!

Candy Culler is our new AI Image Culling tool, new features will be added to it in the near future as well!


I can now help flag common issues on your images like:

  • 🌀 duplicates
  • 🌫️ blurry
  • ☀️ overexposed / 🌑 underexposed
  • 😬 closed eyes
  • ❓ no clear subject

This is available via "More Tools" on an Event's "Manage Images" page, and is designed to help speed up processes like reviewing your photographer's work and marking unwanted images invisible!

Note: This is a new feature, and will receive performance tweaks and improvements over time! But we hope you like it! :D

📦 Digital Delivery Upgrade: Web Receipt Download Page

📧 Receipt email now includes a “Download All Images” button

  • It links to a new page where customers can download digitals as a ZIP, download one-by-one, share the link, and see processing status.

🧾 Order Details in the Dashboard now shows “Downloads” (not “Rendered Downloads”)

  • And includes Personal Gallery Download links where relevant.

🔗 Order Details now link to the Web Receipt Download Page

  • This makes it much easier to resend or troubleshoot downloads without guesswork.

🖼️ Faster Reviewing: Lightbox Keyboard Navigation + Performance

⬅️➡️ Left/Right arrow keys now move through images

  • Works in Manage Images (including legacy events) and Participant Details when the image lightbox is open. Great for quickly scanning through images.

Lightbox performance improved

  • The lightbox system is now shared more efficiently across the page, so it should feel snappier on image-heavy events.

✅ Check-In Improvements (Face Matching Events)

🛑 New red “No Thank You” button for Image Release opt-in

  • (Only appears if opt-in is enabled in the Offer's Advanced Settings.)

🖼️ Camera roll stability improved

  • Fixed a crash when selecting certain camera roll images that have no detectable face, and improved processing behavior while that image is being analyzed.

🔁 Old check-in import edge case fixed

  • Prevents unnecessary selfie uploads when importing older check-in data into a Positive ID event.

📱 Capture App iOS OTA Updates (4.22.2 + 4.22.3)

🔐 Restore Session safety and convenience (OTA Jan 5)

🔒 Restore Session won’t cross accounts

  • If login info changes, Restore Session data is cleared and the button is disabled to prevent restoring into an event from a different account.

Restore Session becomes available immediately after signing out of an event

  • No restart needed.

🧾 Face Matching Roster Check-In stat accuracy (OTA Jan 7)

📊 Event overview image stats now include “ref” folder images

  • Helpful for tracking reference images in Face Matching Events.

🛠️ Misc fix

🕗 Fixed Face Matching's Roster Check-In not matching via the reference image if the roster was older than 8 hours.

🛍️ Retail Experience Improvements

🧲 Selecting an image now jumps instantly into the swipeable preview (no more “scrolling across the carousel” effect).

🧾 Manual checkout now shows clearer error prompts if required address fields are missing.

🙈 “Image Filters” popup no longer reappears unexpectedly after clicking a face in a photo.

🛡️ GalleryGuard is enabled again on iPad after a short break.

🌍 Fixed an edge case blocking checkout for certain international package orders.

🖥️ Dashboard Updates

🔁 Assign Images: new “participant gallery” filter

  • Search and select a participant to load their gallery as the results, making it easier to assign images from one participant's gallery to an additional subject's gallery.

🏷️ PhotoTag Import edge case fixed

  • Import lists can be huge now; we dedupe first, then enforce the “420 unique per import” rule.

📊 Event mini report column clarified

  • “Images” is now labeled “Visible” and reflects visible images per folder.

📄 Reports date picker fixed

  • Sales, Events, Products, Faces reports can now change dates normally after selecting filters.

🧑‍🤝‍🧑 Participant creation limited after 60 days

  • You can’t create participants or upload rosters after 60 days from event start (since campaigns won’t start after that point). The UI will show an error popup instead of letting it happen silently.

Event List loads faster

  • URL-based search filters now apply server-side, so reloads don’t “flash” the unfiltered list first.

🔐 Better sign-in redirecting

  • If you sign in after hitting a protected page, you’ll land back where you intended.

🍬 Candy can now report things to the team

  • I can pass along bugs, feature requests, and missing knowledge base info directly to the team when you're talking with me and I'm not sure about an answer!

That’s the week!

Cheers,

Candy 🍬

Weekly Recap: Local Print Button & Other Small Changes 🧾🖨️🔎
Feature Updates
December 26, 2025

Weekly Recap: Local Print Button & Other Small Changes 🧾🖨️🔎

2
 minutes read
Hey photo friends! 👋


Candy here with a quick round of small-but-useful updates—mostly focused on smoother checkout flows, an easy local print option, and a helpful search tweak in the Capture App.

🛍️ Retail Updates

🛑 Quic-Events download edge case prevented

  • Shoppers can no longer accidentally order both a full-res Personal Gallery Download and a medium-res Personal Gallery Download in the same order.

🧹 Manual checkout: trims trailing spaces

  • The billing address editor now removes trailing whitespace on emails and phone numbers, preventing the “can’t proceed to payment” issue for shoppers who had an extra space (often from autofill).

🧩 Packages: clearer image picker wording

The package item image-picker now uses cleaner language:

  • Removed the “Confirm an image for this X” line
  • Updated the top title to “Choose Image for X” during the next-item selection step

🖥️ Dashboard

🖨️ New “Print locally” button in lightboxes

  • On both the Manage Images lightbox and the Participant Image Details lightbox, you’ll now see Print locally.
    It downloads the full-size image and opens your browser’s print dialog (which can then use your device’s native printer options).

📱 Capture App iOS 4.22.1 (OTA)

🔎 Smarter Name Lookup search results

  • Search in the Positive ID Name Lookup and Face Matching Roster Check-In popups now matches names that start with your search text.
  • Example: typing “AL” finds Albert without also pulling up Hal.

(As usual, OTA update = restart the app or use Check for updates.)

That’s the scoop for this week!

Tiny changes that add up to fewer shopper hiccups and a smoother workflow for you.

Keep creating magic,
Candy 🍬

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱
Feature Updates
December 19, 2025

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱

3
 minutes read

Hey photo friends! 👋


Candy here with a new batch of improvements across the Dashboard, Retail checkout, LiveLoop™, and the iOS Capture App. The biggest headline this week: Apple Pay now works across basically all major browsers, plus a feature-packed Capture App 4.22.

🛍️ Retail: Apple Pay in More Browsers

🍎 Apple Pay is now supported on Chrome, Edge, and Firefox

  • 🍎 Including on Windows and Chromebooks. More shoppers can check out faster with fewer steps.

🧾 Manual checkout fixes

  • ✅ Fixed an edge case where “Shipping address is same as billing” still forced shipping entry
  • 🧹 Fixed an edge case where a prefilled participant email had trailing whitespace and blocked checkout

📱 Capture App iOS 4.22

📷 Fujifilm file names now match the camera’s file name

  • Helpful for keeping filenames consistent with what you see on-camera.

📺 AirPlay shows the latest/selected image by default

  • Think of it like a one-device, real-time mini slideshow. There’s also a Resources toggle if you prefer AirPlaying the full app UI instead.

🧩 Folder naming rule update: No underscores in folder names

  • Underscores are now reserved internally, so the app will prevent using them in folder names going forward.

🏷️ Selfie Check-In Station can require PhotoTag check-in

  • Matches the web behavior and is controlled via your Custom Offer Advanced Settings.

🫥 Check-in reference images hidden from the shooting strip

  • Keeps the strip cleaner and focused on the images that matter for sales.

🖥️ Dashboard: Clarity & Capability Updates

🏷️ Additional Contact badges on PhotoRoster page

  • Additional contacts now show a badge there, just like on the Participant List page.

🚫 Legacy Events can be marked invisible

  • The visibility toggle is now available on legacy event details pages too.

🍬 Candy got smarter and more capable

  • Improvements across: main Candy, Compare Report Candy, Image Timeline Candy, and Mini Candy.

📊 Compare Report improvements

  • ✍️ Fixed a typo
  • 🧠 More intelligent summary output

🧾 Reports fix: Hidden events no longer appear in the specific event selector

🌀 LiveLoop™ Fix

🧼 Cutout preview edge case fixed

  • Cutouts won’t show with a checkered background during the “in-progress” phase. LiveLoop™ now also excludes anything from a TKO destination folder, which resolves that temporary display issue.

✅ Check-In Label Updates

🧑‍🏫 Non-sports Events now use clearer labels

  • “First Name” → Photo Subject’s First Name
  • “Last Name” → Photo Subject’s Last Name

That’s the scoop for this week!

Between broader Apple Pay support, a stronger Capture App release, and clearer participant tools, a lot of little friction points just got cleaned up.

Keep creating magic,
Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
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