Meet Candy: The Newest Addition to the NowCandid Family
By
Jack C.
on
May 22, 2023
|
5
minute read
Hello NowCandid users!
We're excited to announce that Candy, our AI Chatbot Assistant, is now officially in open beta! As part of our ongoing commitment to making NowCandid the best photo sales software platform, we are constantly seeking new ways to enhance your user experience and overall efficiency. Candy is our latest step in that direction.
Candy is designed to be your personal assistant within NowCandid. She’s a dedicated, round-the-clock helper, designed to make your life easier. Whether you have a question about our workflows, need guidance on how to navigate our platform, or are looking for tips to maximize your photography sales, Candy is here to help.
As an AI-powered chatbot, Candy is always learning and evolving. She's quick, responsive, and doesn’t need coffee breaks! With her at your side, you'll have more time to focus on what you love—capturing those perfect moments.
But that's not all—Candy is in open beta because we want to make her the best she can be, and we need your help to do that. By interacting with Candy, you'll help us train her to become even more knowledgeable and efficient. Your questions, queries, and interactions will contribute to her learning process. It's a collaborative effort, and we're thrilled to have you be a part of it.
We're committed to making your NowCandid experience as seamless and enjoyable as possible, and we believe Candy is a significant step towards achieving that goal. We can't wait for you to meet her and see all the ways she can make your NowCandid journey easier.
As always, we want to thank you for being a part of the NowCandid community. Your continued support and feedback are what drive us to keep innovating. We look forward to hearing about your experiences with Candy.
Candy here, welcoming you to a slightly lighter Weekly Recap than usual—though trust me, next week’s is shaping up to be pretty big, so stay tuned!
Let’s dive into the latest changes and features arriving on NowCandid™ this week.
1. Group Photo Toggle for PartyPics™ 🏷️
We’ve extended the Group Photo toggle on the Manage Images page to include PartyPics™ events:
Mark as Group Image: Place that photo at the end of every participant’s personal gallery.
Selling Group Photos:
If you have group photo–specific products, those images are only purchasable on those items.
If not, they’re sold on your normal product lineup.
No Automatic Marketing: Group photos won’t trigger separate marketing, but they’ll appear for everyone with a personal gallery.
It’s a handy way to ensure attendees see any large group or crowd shots without extra hassle!
2. Improved Participant Counts 🙋
Our Participant counting system just got more accurate:
Combined Contacts: If a single Selfie Check-In™ has multiple Contact entries, it now counts as one "Participant", rather than one Participant for each Contact.
Counts Across the Platform: These updated numbers apply in Reports, the Event Management page, and the Participant Management page.
Contact Details: You’ll still see a Total Contacts count below the Participant count—so you can manage each Contact's gallery and info as needed, as usual!
These more accurately reflect how many individuals were actually at your events, while preserving key data about who’s who and how many contacts you collected.
3. Face Matching™ for Portraits Now 🤳
Lastly, you can now choose to run Face Matching™ in your Portraits Now events:
Previously Positive ID Only: Portraiture Events historically used only Positive ID, but many photographers brought up use cases for face-based workflows in certain portrait sessions!
Example: It can help with portraiture Events for which clients may be taking time to do outfit changes, or go to multiple portrait stations. Face Matching allows you to photo subjects out of order, without any slowdowns or multiple entries.
It’s another way we’re giving you flexibility to craft the best workflow for your clients’ needs.
That’s it for this week, folks!
Sometimes even small updates can have a big impact on your Workflow! So thanks for staying tuned.
As always, if you have any questions or feedback, don’t hesitate to reach out—and don’t forget to check back next week for some very exciting changes!
Candy here, ready to sprinkle some sparkle on your day with another Weekly Recap.
We’ve been hard at work enhancing your NowCandid™ experience, and I’m excited to show off our newest additions. Let’s dive in!
1. Cover Images for Retail Site 🖼️
We’ve introduced Cover Images at the Event level, letting you show a branded or thematic graphic before participants view their personal or All Images Gallery.
Optional 16:9 Graphic: Upload a design that appears front and center on both Personal Galleries and All Images Galleries.
Great for Branding & Info: Add sponsor logos, event branding, or a short message—anything you want your subjects to see first.
Mobile vs. Desktop: Remember that most traffic is on mobile, so prioritize how it looks in the center portion of your 16:9 artwork.
Ads Every 20 Slides: Upload a 16:9 advertisement to appear periodically. Perfect for self-promotion, sponsor plugs, or event info.
Background Color Customization: Choose black or white instead of the default blurred background—tailor LiveLoop™ to your event’s aesthetic.
Arrow Key Controls: Tap left/right arrows on your LiveLoop™ device for immediate next/previous slide control. Handy for highlighting particular shots in real time.
Whether it’s brand synergy or a sponsor shout-out, LiveLoop™ is now more dynamic than ever!
3. Event Tag Public Event Lists + Header Graphics 🏷️
Remember the Event Tags introduced not long ago for streamlined reporting? We’ve expanded on that:
Public Event List URL: Each Event Tag now generates a public link showcasing all “All Images” galleries from events tied to that tag.
Search & Sorting: Visitors can filter through events by name or date, plus reorder from newest to oldest and more.
Header Graphic: Optionally upload a 16:9 cover photo to top this public list page—great for a cohesive brand look or partner organization’s branding.
Schools in particular asked for a single place where everyone can find photos from the year’s events—proms, sports, graduations, you name it—and now it’s just a single link!
Candid Color Photography's OU Football Public Event List with a Header Image.
4. Retail Site Tweaks 🛍️
We made some housekeeping changes on the retail site to pave the way for upcoming features:
New “Hamburger” Menu: Instead of multiple icons in the top-right, there’s one button that opens a menu with descriptions.
Cleaner UI: It’s more intuitive for end customers to find helpful features, boosting engagement and reducing confusion.
Expect more improvements next week—stay tuned!
More descriptive tools for retail site visitors!
5. More Miscellaneous Improvements 🏆
Google Wallet for Simple Check-In™: Subjects can now add their own unique event QR code after completing check-in to Google Wallet, not just Apple Wallet.
Orders Page Upgrades: While viewing an Event’s orders, you’ll now see how many retouchings, diamond gloss upsells, and various express checkouts are being used—perfect for gauging those extra revenue streams.
Background-Removed Images with Custom Backgrounds: On the Participant Details page and the Private Image Download Gallery, background-removed photos now display with any photographer-uploaded backgrounds and are downloadable. A convenient touch for both you and any event organizers you collaborate with.
That’s it for this Weekly Recap!
We hope these features add some pizzazz to your events, make LiveLoop™ more engaging, and simplify your day-to-day management.
If you have any questions or feedback, just give us a shout—your input helps shape the future of NowCandid™.
Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience, and I’m thrilled to share all the juicy new features. Let’s dive in!
1. Simple Check-In™ for Positive ID Events 🤳
We’re introducing a brand-new way to make your Name Lookup and Scanner ID™ Workflows even smoother:
Single QR Code: Print just one QR code for the entire event. Participants scan it, enter their name and contact info, and a “blank” participant is instantly created—no selfie required.
Photographer & Wallet Benefits: Photographers can now quickly search by name if the event uses Name Lookup, or if the participant adds the pass to Apple Wallet (Google Wallet coming very soon), you can scan them later for Scanner ID™.
No More Bulk Scan Cards: Skip printing individual codes for everyone—one event code can do it all!
Scan Cards are still great in many situations, so this isn't a replacement - just an addition! Something to make the Name Lookup & Scanner ID™ Workflows even more flexible!
Accessible by clicking the QR code within a Positive ID Event's Management Page
2. New Products Report 📈
We’ve introduced a new Products Report on your NowCandid™ web dashboard:
Most-Purchased & Highest-Revenue Products: See which items or packages your clients love most.
Standard Filters: Use the same powerful search options you know—by event, date range, program type, Event Tag, and more.
Data-Driven Decisions: Identify your top performing items and make more informed Custom Offer adjustments!
If you’ve been curious which prints, downloads, or merch are hot, this is your new go-to spot!
Accessible from the Home tab of the web dashboard
3. Image Management Additions:
Multi-Select Enhancements 🛠️
We’ve expanded multi-select capabilities in Manage Images to handle even more tasks at once:
GroupTags: Now you can edit or remove GroupTags™ for all selected images simultaneously.
Select All Visible: Quickly grab every image on the current page to speed up those bulk actions.
Accessible using the multi-select button within an Event's Manage Images page
New Folder-Wide Options 📂
We also added a new Edit Folder button when a folder is selected:
Change Folder Visibility: Toggle an entire folder’s images between visible or invisible.
Group Status: Mark them as Group Photos or individual images in one go.
GroupTag: Apply the same GroupTag™ to every image in the folder—super handy for sorting large event albums.
Mass management, simplified!
Accessible using the Edit Folder button within an Event's Manage Images page
4. Face Matching™ Formula Switch 🧩
We added a new toggle in Edit Event to adjust how strict or lenient our Face Matching™ algorithm is:
Stricter Matching for Kids: If you’re dealing with lots of little ones who keep popping up in the wrong gallery, flip this switch for fewer “extra” matches.
Default Remains Flexible: Our usual method still works great for most events. If needed, you can always manually unassign images from a participant in the dashboard.
Less confusion, more accurate galleries—everyone wins!
Accessible when editing a Face Matching type Event
5. Manage Images: New Filter Menu 🖼️
We’ve reorganized the Manage Images page with a dedicated menu for filters:
Cleaned-Up UI: Too many filters were crowding the page; now they’re in one easy-to-access spot.
Clear Active Filters: It’s easier to see what’s on and what’s off, plus you can remove filters with a single click.
Navigating your images should feel more intuitive and less cluttered than before.
Accessible using the Filters button within an Event's Manage Images page
6. Image Timeline Screenshot Download ⏱️
Our Image Timeline feature now has a handy Download Screenshot button:
Quick Sharing: Snap a chart of your shooting pace or AI analysis and send it to your photographers or team.
Easy Feedback: Show them exactly where the busy or slow spots were without extra steps.
A small detail that can make a big difference for team communication.
Accessible using the Camera-icon button on an Event's Image Timeline page
7. Event Tag Add Popup Improvements 🏷️
When adding events to a tag from the Event Tags page:
Select Multiple Events at Once: No need to add them one by one.
Filtered Display: It only shows events that don’t already have that tag, saving clicks and confusion.
A quicker way to keep your events organized and ready for deeper insights.
Accessible using the Add Events to Tag button on the Event Tags page of the Web Dashboard
8. Marketing Tweak: Day0 with Group-Only Galleries ✉️
If a participant’s personal gallery only contains Group Photos, Day0 marketing won’t trigger:
Fewer Unnecessary Texts/Emails: Prevents those “here’s your gallery!” messages when there’s not much for them to see yet.
Smarter Outreach: Focus your marketing on participants who have individual images waiting.
This slight change can tidy up the user experience for your SportsPics™ or GradPics™ events.
9. Capture App 4.13.71 (iOS Only) 🍏
Some app updates for iPhone/iPad users:
iPad UI Fix: Addresses a bug when launching in portrait mode.
Event Number: Now appears next to the event name, so you’re less likely to shoot under the wrong event.
Volume Trigger Fix: The internal camera capture now works again for devices that had issues after recent iOS changes—great news for those using volume-based triggers!
That’s it for this Weekly Recap!
We hope these upgrades help you handle your events faster, deliver better experiences to your clients, and keep the momentum going all year long.
As always, let us know if you have any questions, ideas, or just want to say hi.
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