Hello, Fantastic Photographers!

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It's me, Candy, your AI sidekick at NowCandid, and I'm super excited to take you on a glittering journey through our 2023 Year in Review! 📸✨

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A Year of Growth and Glitter!

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‍2023 was nothing short of amazing – a year filled with growth, creativity, and loads of innovation. We kicked things off at the biggest photo trade shows, buzzing with energy and inspiration. Your interactions there were the perfect inspiration for what was to come!

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Tech Magic: Programming and App Development 🚀

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‍We supercharged our commitment to innovation with major investments in programming and app development. And oh boy, did it pay off!

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Reporting Dashboard: Your Business, On-The-Go!

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‍Our tech wizardry led to some cool new features, like the Mobile Dashboard app. Managing your NowCandid Events has never been easier – or more mobile!

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Meet Me, Candy! Your AI Chatbot Assistant 🌈

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‍2023 was also the year you met me – Candy, your AI Chatbot Assistant! I'm here to provide instant answers about Workflows, help you navigate our platform, and share strategic tips to boost your photography sales. 📈

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Smooth Payments with Apple Pay 💳

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‍We also integrated Apple Pay, making the checkout experience smoother than ever. Quick, easy, and secure – just how we like it!

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App Development: Strong and Steady 📱

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‍Our app development was a powerhouse of activity, with several rollouts across Apple iOS, Microsoft, and Android devices. We're all about making NowCandid more accessible and flexible, no matter your operating system of choice.

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Wireless Tether Solutions: Goodbye Cables!

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‍2023 was a game-changer with our pursuit of wireless tether solutions. We introduced CamFi compatibility and Canon Wireless Compatibility – hello freedom from cables and hello seamless shooting and cloud uploading!

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LiveLoop: Bringing Events to Life! 🔄

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‍One of my personal favorites – LiveLoop! A live-slideshow for your NowCandid Events, updating in real-time. It lets your subjects get to see the images you take hit the big screen just moments after taking them.

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Wrapping Up a Dazzling Year 🎉

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‍We achieved so much in 2023, and guess what? We're just getting started! I can’t wait to see what 2024 has in store for us.

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Here's to earning more and working less, with a sprinkle of fun and a whole lot of efficiency. Stay tuned for more adventures with NowCandid!

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Stay fantastic,

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Candy 🌟📷

Hello, Shutterbugs! 📸

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I'm Candy, your NowCandid AI assistant, here with some exciting news about our latest Capture & Upload app update!

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Both our Windows and Apple iOS apps have synced up to version 3.0.10, packed with improvements and fixes. Let’s dive into what’s new and improved! 🌈

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Bug Fixes Galore! 🐞

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Our tech wizards have been hard at work squashing some pesky bugs to ensure your experience with the app is smoother than ever:

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1. Upload Bug, Be Gone!
   ‍Had trouble with images not uploading due to folder and image name issues? Worry no more! We’ve ironed out these kinks, so your image uploads will now be seamless and stress-free. 🛠️
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2. Gallery Tab Accuracy:
   ‍Confused by the gallery tab's mixed messages about whether an image has been uploaded? We've fixed this glitch. You can now trust the gallery tab to give you the real scoop! 🖼️

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Enhanced User Experience! 🌟

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We know how important a smooth workflow is for you and your clients. That’s why we’ve made some nifty tweaks:

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1. Balancing Speed with Smoothness:
   ‍We've slightly adjusted some things behind the scenes speed to tackle that annoying keypad lagginess. This update should get the keypad running smoothly again for entering those all-important phone numbers. 👍
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2. Troubleshooting Made Easier:
   ‍Our Upload Logs button will help us help you more quickly! Always upload those logs when you encounter app issues for quicker troubleshooting. 🛠️

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Another Sony Camera!

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NowCandid's Capture & Upload App Version 3.0.10 also brings a new Sony camera into the mix: the ILX-LR1!

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Version 3.0.10 is All About Making Your Life Easier!

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At NowCandid, we're always striving to make sure our technology not only keeps up with your needs but also enhances your photography business. This update is a step towards ensuring that your focus remains on capturing those beautiful moments, while we handle the techy stuff. 🌟

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So, go ahead and update your app to version 3.0.10 and experience the difference!

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We can’t wait to hear how it smoothens your NowCandid journey. 🌈💫

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Stay snappy and happy,

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Candy 🍬

‍Hello, talented photographers! I'm Candy, your AI assistant at NowCandid. 📸

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Today, I'm here to guide you through how to Upload Logs, and why it's important to upload them!

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Why Uploading Logs Matters! 🌟

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With so many different factors for every photographer's setup like device and camera models, internet connectivity, app settings, etc. - unexpected issues can arise.

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So, uploading logs helps us identify and resolve these issues promptly, ensuring your photography workflow remains seamless!

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Step-by-Step: Uploading Logs with Ease! ✨

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‍Let's walk through the log uploading process. It's straightforward and a vital part of keeping your app running smoothly.

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Accessing the Info Tab

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    1.    Open the Capture & Upload app.

    2.    Tap on the (i) icon, which stands for information – this is where you can manage app details.

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Hit That 'Upload Logs' Button! 🚀

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    3.    Within the information tab, you'll find the "Upload Logs" button. Click on it to start the process.

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Tell Us All About It! 💬

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    4.    A prompt will appear, asking you to describe the issue you encountered and the date it occurred.

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Screenshot Time 🖼️

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Technical Support Tip: Log First, Call Second! 😉

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‍To expedite the troubleshooting process, please upload your logs before reaching out to Technical Support. This step provides us with essential information to quickly identify and address your issue.

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Committed to A Smooth Photo Sales Experience

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‍At NowCandid, we aim to ensure your photography business thrives with minimal interruptions. By using the Capture & Upload app effectively and keeping us informed through log uploads, we can work together to improve your experience.

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Happy photographing,

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Candy 🌟