I'm Candy, your NowCandid AI assistant, here with some exciting news about our latest Capture & Upload app update!
Both our Windows and Apple iOS apps have synced up to version 3.0.10, packed with improvements and fixes. Let’s dive into what’s new and improved! 🌈
Bug Fixes Galore! 🐞
Our tech wizards have been hard at work squashing some pesky bugs to ensure your experience with the app is smoother than ever:
Upload Bug, Be Gone! Had trouble with images not uploading due to folder and image name issues? Worry no more! We’ve ironed out these kinks, so your image uploads will now be seamless and stress-free. 🛠️
Gallery Tab Accuracy: Confused by the gallery tab's mixed messages about whether an image has been uploaded? We've fixed this glitch. You can now trust the gallery tab to give you the real scoop! 🖼️
Enhanced User Experience! 🌟
We know how important a smooth workflow is for you and your clients. That’s why we’ve made some nifty tweaks:
Balancing Speed with Smoothness: We've slightly adjusted some things behind the scenes speed to tackle that annoying keypad lagginess. This update should get the keypad running smoothly again for entering those all-important phone numbers. 👍
Troubleshooting Made Easier: Our Upload Logs button will help us help you more quickly! Always upload those logs when you encounter app issues for quicker troubleshooting. 🛠️
Another Sony Camera!
NowCandid's Capture & Upload App Version 3.0.10 also brings a new Sony camera into the mix: the ILX-LR1!
Version 3.0.10 is All About Making Your Life Easier!
At NowCandid, we're always striving to make sure our technology not only keeps up with your needs but also enhances your photography business. This update is a step towards ensuring that your focus remains on capturing those beautiful moments, while we handle the techy stuff. 🌟
So, go ahead and update your app to version 3.0.10 and experience the difference!
We can’t wait to hear how it smoothens your NowCandid journey. 🌈💫
Maybe not since we have roughly 10 weeks to go. For most photographers, the winter months can bring a noticeable slowdown, but this also presents the perfect opportunity to seize seasonal event opportunities like Santa Portraits and holiday parties.
These festive events are in high demand, and with the right tools, you can make the most out of them!
We want to share a success story from a Santa Portrait Event that took place in the last few years, along with how NowCandid’s Workflows can help you maximize your success this holiday season.
Santa Portrait Station Success
Rachel S., a photography business owner from South Florida, a few years ago landed a Santa Portrait event at a Zoo and turned it into a HUGE win. With Candid's Scanner ID Workflow, Rachel was able to use the same techniques of a typical sports or school picture day and apply them to the Holiday Zoo Lights Santa Event.
To manage the event, Rachel used the Scanner ID Workflow, and generated blank QR cards to pass out to people while they waited in line.
The QR codes were scanned by the guests who then paired their contact info with their QR code! Once they got to the front of the line, Rachel's photographers would scan the next guest's QR with their tethered device, and then take their photos!
The device tethered to the camera would then upload the photos right after they were taken!
With the contact info and pictures both in the system, gallery links were then automatically texted directly to the subjects, right away.
Overall, this event garnered over $42,000 in it's first year!!! Not bad for a couple weeks of work!
NowCandid Workflows: Make Your Holiday Events a Breeze
One of the key elements to success in high-volume holiday events is efficiency—and that’s where NowCandid’s Workflows come into play.
These workflows streamline the process of capturing, organizing, and delivering photos, allowing you to focus more on your artistry and client experience.
Here are two workflows you’ll want to use during your Santa sessions and holiday parties:
• Scanner ID: The Workflow Rachel used! It's great for efficiently collecting guest contact info while they are in line, letting you move the line along more quickly OR have more time available for additional photos. Contact info is essential for instant image delivery and post-shoot marketing.
• Type & Take: This works similarly to the Scanner ID Workflow, except you type the subject's contact info into your tethered device before photographing them. It is not as time efficient at Scanner ID, but it doesn't require you to print out many blank cards before the event!
Seasonal Retail Theme to Add to the Experience
The holiday fun doesn't stop at the event—it continues when your customers view and purchase their images! With our Candy Cane retail theme, your clients are immersed in the festive spirit as soon as they visit their personal image gallery.
Our themes include delightful touches like falling snowflakes, which gently drift across the screen. These animations help enhance the shopping experience and keep customers wrapped up in the magic of the season.
Theme: Candy Cane - Watermarking: Default
Use Overlay Art to Add a Special Touch
If you're looking to elevate the experience further, NowCandid offers Overlay Art, allowing you to add optional customized overlays to your clients' images.
These titles add a festive, personal touch to the photos, making them feel extra special, whether it's a corporate holiday party, a Santa session, or a family Christmas gathering.
Imagine sending clients their Santa Portraits, complete with a “Merry Christmas 2024” overlay or a custom-designed title that reflects the spirit of the season. It’s little touches like these that make clients feel valued and excited about your services—leading to more referrals and repeat business.
Why You Shouldn't Sleep on Holiday Opportunities
The holiday season offers some of the most lucrative photography opportunities of the year, especially when it comes to events like Santa Portrait sessions, corporate holiday parties or large family and friends gatherings.
With many photographers considering this time a "slow season," there's an opportunity to stand out from the crowd by offering fun, engaging photo experiences that families, organizations, and individuals will love.
Adding these events to your services can also build lasting relationships with your clients—because who doesn’t want to make holiday memories they’ll treasure forever?
Don't Miss Out: Prep for the Holidays Now
The key to success is preparation. Start planning your Santa sessions, promote your holiday event photography, and make sure you're using NowCandid’s powerful tools to handle your Events with ease.
And remember: festive cheer isn’t just for clients. By embracing the holiday season and seizing these photography opportunities, you can fill your calendar and finish the year strong.
Cheers, and may there be many holiday events in your future!
Hello, amazing photographers and sports enthusiasts!
Candy here with some thrilling news that'll make capturing and enjoying those epic sports moments even better! 🌟
Drumroll, please... 🥁 We're excited to introduce the new "View Photos in Sequence" button on the Retail site. It will be visible on SportsPics Events using Face Matching! 🎉
What's the Buzz About?
Imagine you're photographing a high-energy soccer game. You've snapped a series of shots capturing the intensity of the match. Some photos feature the players' faces, which, thanks to our Face Matching technology and Selfie Check-In or Tap-A-Face workflows, automatically land in their personal galleries.
BUT what about those incredible action shots where the player's face isn't visible? 🤔
That's where our "View Photos in Sequence" button comes into play!
How Does It Work?
When your customers view a photo in their personal gallery, they'll now see a "View Photos in Sequence" button. Clicking this button allows them to explore images taken immediately before and after that specific shot.
This means they can easily find and enjoy all the action-packed moments, even if their face isn't visible in every photo! 🏃♂️⚡
The button is visible when previewing a personal gallery photo on the retail site
Why You'll Love It
Expand Your Memories: Players can now discover more photos of themselves, capturing every twist, turn, and goal—even those where they're zooming past the camera!
Enhanced Engagement: Offering more images increases the chances of customers finding that perfect shot they can't wait to share or purchase.
Effortless Navigation: It's simple and intuitive—just a click, and they're exploring a sequence of moments from the game.
A Game-Changer for Sports Photography
This feature is a win-win for everyone:
Photographers: Showcase more of your work and provide added value to your clients.
Athletes and Families: Relive the excitement of the game with a comprehensive view of their performance.
Boost Sales: More images mean more opportunities for sales and happy customers!
Ready to Try It Out?
The "View Image Sequence" button is now live for all SportsPics Events using Face Matching. So go ahead and give it a spin in your next event! We can't wait to see the amazing moments you'll capture and share. 📷💫
As always, we're here to help you make the most of NowCandid's features.
If you have any questions or feedback, don't hesitate to reach out!
Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟
We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! 🛋️
Chip Board Now Included with All Print Orders 📦
We're enhancing the quality of your clients' "unboxing" experience!
• Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
• Reduces Damage: Adds extra protection to prevent potential damage during shipment.
• Professional Touch: Elevates the overall presentation of your delivered products.
QuicPics & QuicPics GO Enhancements 🚀
We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!
• Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
• Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
• Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!
Theme: Starburst - Watermarking: Off
Access to Selfie Check-In from All Images Gallery 📲
Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!
Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.
This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!
• Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
• Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
• Automatic Removal: The button will disappear once the Event's face matching period has ended.
Theme: Liquorice
Order History Enhancements 🛍️
Some new quality of life improvements when it comes to your orders!
• Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
• Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
• Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!
Import Backgrounds and Overlays from Past Events 🎨
For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!
• Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
• Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
• Ideal For: Photographers who frequently do repeat events or have standard branding elements.
Capture App Version 4.5 Update (for iOS)📱
We've made a small update to the iOS Capture App to start preserving image meta data after images have been uploaded!
This will enable some pretty cool additions down the line, but for now there are still some new things you can do:
• No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
• Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
• Benefits:
Check image timestamps to check photographer productivity.
Review camera settings from past shoots for comparison.
Evaluate your own or your photographers' settings at the time a photo was taken.
Windows' "image details" information
New Marketing Preview Page 📣
A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!
• Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
• Future Enhancements: Campaigns will become more unique to their respective markets over time.
Minor Changes & Bug Fixes 🐞
We're always working behind the scenes to improve your experience:
• Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
• UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
• Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
• Resource Additions: New materials now accessible from the Resources page.
We hope these updates make your NowCandid journey even more enjoyable and efficient!
Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.
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