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How One Photographer Increased Graduation Sales with Fewer Participants Using NowCandid™

How One Photographer Increased Graduation Sales with Fewer Participants Using NowCandid™

When a long-time graduation photography business, which has asked to remain anonymous, decided to switch an event they’d covered for years to NowCandid’s platform, the results were impressive.

Despite a significant drop in graduates at this ceremony, this studio has outperformed last year’s total sales, thanks to smarter systems, easier check-ins, and a smoother experience for families.

🎓 The Challenge

Capturing a graduation is always a high-volume, high-pressure operation. For years, this photography business relied on pre-registration lists and manual image matching. But getting enough students to register ahead of time was always a hurdle—and every missed check-in meant lost revenue.

With parents and schools expecting a faster, more polished experience, the team knew they needed a better way to deliver.

✅ The Solution

This year, they went all in with NowCandid’s smart, automated workflow:

  • • Selfie Check-In™ for faster, more flexible student identification
  • • Automated galleries and image matching, cutting down post-event sorting time
  • • Mobile-optimized customer galleries with tiered pricing offers
  • • Real-time reporting and clearer communication with the school

And the big win? Selfie Check-In™ now gives graduates up to 60 days after the event to register their photo—capturing stragglers who might otherwise never see their images.

📊 The Results

Here’s how the numbers stack up compared to last year:

  • • NUMBER OF GRADUATES:  -10%
  • • SALES PER PARTICIPANT:  +39%
  • • ORDER AVERAGE:  +29%

The graduation's 2025 sales over the past 45 days has already exceeded their 2024 sales over 365 days by 26%.

Meaning, their total sales are up 26% with plenty of time to increase going forward.

By giving families more time and an easier path to find their photos, the studio saw higher average order values, better sales per participant, and less manual work for their team—even with fewer students overall.

💬 What the Studio Noticed

  • • Time savings: Fewer employees needed to manage sign-ups on site.
  • • Lower labor costs: Less time chasing registrations, more focus on shooting.
  • • Less customer service: Fewer retail support calls, because NowCandid helps with those!
  • • Happier schools: Schools loved the modern process and the extra contact info for staying connected with new grads.

🎯 Their Biggest Wins

When asked what they’d tell another studio thinking about making the switch, the owner put it simply:

“What are you waiting for? We increased sales, lowered our labor costs, and made the process easier for everyone.”

They added that the extended Selfie Check-In™ window alone made a huge difference:

“Being able to register students up to 60 days after the event helped us capture sales we would have missed.”

Would they use this workflow again?

“100%.”

🚀 Wrap-Up

This photo business proves that growth isn’t always about shooting more photos or booking bigger crowds. Sometimes, it’s about working smarter—using tools that connect families with their memories faster and easier than ever.

👉 Ready to see what NowCandid™ can do for your next graduation event? Start here »

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Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸
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Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸

4
 minutes read
Hey friends, Candy here!

This week we’ve got a shiny new Image Details page, some small but mighty tweaks across the board, and a handful of fixes to make your dashboard life just a bit smoother.

Let’s take a peek! 👀

🌟 Brand-New Image Details Page!

Your favorite behind-the-scenes image panel just got a makeover—and it's so much faster now! Whether you’re digging into face match data or reviewing contact info, everything’s loading snappier and more clearly than ever.

You’ll notice:

  • • Cleaner layout 🧼
  • • Larger image preview
  • Speedy load times ⚡
  • Better organization of metadata 🗂️

Details, Participants, and Logs have also been split into three distinct tabs!

Go ahead, give it a click from the Manage Images page or a Participant's Details page!

You can even hover highlighted faces with your mouse to view attached Participants!

In case you need to know how to get to the Image Details page!

🔧 Misc Changes & Improvements

Some smart, helpful little tweaks that add up to a smoother experience:

  • 🔗 Image Details links added to image previews on the Participant Details page (because shortcuts are life).
  • 🖼️ Free Download / Medium-Res Download for QuicPics™ Events are now set to a 2:3 aspect ratio—perfect for showcasing your 2:3 Full Frame overlay art!
  • 📦 Better retail display for big packages: Packages with 5+ items are now prettier, yay!

A look at the new 5+ Item Package graphic! Retail Theme: Liquorice - Event Program: QuicPics

  • 🎯 Face Matching Confidence level is now selectable during Event Creation, not just after. Set your confidence from the start!
  • 🛡 GalleryGuard™ has been updated to work even on iOS 26. The screenshots stay black. The images stay safe.

🐛 Bug Fixes

A few pesky things we squashed this week:

  • 🚫 The Unassigned Images count no longer includes BGR cutouts that have already been matched. More accurate image management FTW.
  • 🔄 Some Events were having trouble loading the Manage Images page. That glitch has now been zapped. 💥

That’s all for now!

Be sure to check out the new Image Details page, and if you haven’t yet, try out GalleryGuard™ on your own iOS device—it’s basically wizardry. 🧙‍♂️

Until next week,
💖 Candy

Weekly Recap: Longer Face Matching™, New PhotoRoster Tools & Retail Tweaks!🗓
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Weekly Recap: Longer Face Matching™, New PhotoRoster Tools & Retail Tweaks!🗓

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Hey friends! 📸

Candy here with another round of updates from the NowCandid™ world.

This week brings big improvements for Face Matching™ Events, new ways to re-use your check-ins across Events, and a couple of helpful tweaks to the retail site and image management tools.

Let’s dive in! 👇

⏳ Face Matching™ Now Lasts 60 Days!

That’s right—your Face Matching™ window has now doubled from 30 to 60 days from your Event's Start Date! 🙌

This means even more time for:

  • • Late uploads to still get matched 🔄
  • • Schools to send out the Selfie Check-In™ link after the Event 📬
  • Stragglers to find their photos 🧍‍♀️🧍‍♂️🧍

But here’s your friendly reminder: the faster you upload, the better your sales! 🏃‍♂️💸

📸 Every image uploaded goes through:

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  • • Optional cart-wide light retouching for customers
  • • Manual review for print color accuracy
  • • Intuitive cropping tools for end users

So don’t sit on your images to batch-edit them all—uploading sooner = more sales.

Every day that passes = potential sales slipping by. Speed matters!

🔁 Create PhotoRosters™ from Selfie Check-Ins!

This one’s a fun one for graduation season! 🎓

Now you can create a PhotoRoster™ directly from the Selfie Check-Ins™ of a previous Event.

Here’s why it’s awesome:

  • • Ran a great Prom with tons of Check-Ins? ✅
  • Reuse that same data to auto-create your graduation PhotoRoster™! 🎓
  • If participants Check-In again or get added via Tap-A-Face™, NowCandid™ automatically merges based on contact info = no duplicate galleries, no confusion!

Perfect for client relationships where you cater to all of their school's Events!

🧰 Misc. Improvements & Fixes

A few extra goodies for your workflow this week:

  • 🔠 New image name sort option on the Manage Images page (great for keeping sequences clean).
  • 📲 Prominent Selfie Check-In™ button added to All Images galleries (so folks can find their pics even faster!).
  • 🧾 A “non-refundable” tag has been added to the shopping cart & receipt for digital items to help set better expectations.
    • (Digital photography = no take-backs! This helps avoid confusion.)

That’s all for now! 🎉

If you have any questions about the new features, you can always reach me from your dashboard! 💬

See you next week for more enhancements and pro tips!

Cheers,

Candy

Weekly Recap: Easier Shopping, Bilingual Check-Ins & More!
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Weekly Recap: Easier Shopping, Bilingual Check-Ins & More!

2
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Hey there! 👋

Candy here with your weekly dose of NowCandid™ updates!

We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀

🌍 ¡Check-In en Español!

We’ve added Spanish language support for all customer check-in pages, including:

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The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.

More languages are planned in the future, so stay tuned! 🌐

Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!

🛍 Easier Package Shopping 🖼️

Package selection just got a serious upgrade! 🎁

When a customer is picking images for each item in a Package, they’ll now see:

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This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫

🛠 Miscellaneous Fixes & Tweaks

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  • 💸 Venmo now shows up more consistently as an express checkout option.
  • 📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
  • 🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!

See you next week with more exciting improvements!

As always, if you need anything — just ask me!😄

Cheers,

Candy

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

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