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Weekly Recap: Candy Culler AI Image Culling & MUCH More! 🍬✨

Weekly Recap: Candy Culler AI Image Culling & MUCH More! 🍬✨
Hey photo friends! 👋


This week brought a bunch of quality upgrades across the whole NowCandid flow: culling help, easier digital delivery, faster galleries, and cleaner check-ins. Here’s what’s new (organized by impact).

🧠 Big New Tool: Candy Culler (Manage Images → More Tools)

🍬 Candy Culler is rolling out!!!

Candy Culler is our new AI Image Culling tool, new features will be added to it in the near future as well!


I can now help flag common issues on your images like:

  • 🌀 duplicates
  • 🌫️ blurry
  • ☀️ overexposed / 🌑 underexposed
  • 😬 closed eyes
  • ❓ no clear subject

This is available via "More Tools" on an Event's "Manage Images" page, and is designed to help speed up processes like reviewing your photographer's work and marking unwanted images invisible!

Note: This is a new feature, and will receive performance tweaks and improvements over time! But we hope you like it! :D

📦 Digital Delivery Upgrade: Web Receipt Download Page

📧 Receipt email now includes a “Download All Images” button

  • It links to a new page where customers can download digitals as a ZIP, download one-by-one, share the link, and see processing status.

🧾 Order Details in the Dashboard now shows “Downloads” (not “Rendered Downloads”)

  • And includes Personal Gallery Download links where relevant.

🔗 Order Details (admin + customer) now link to the Web Receipt Download Page

  • This makes it much easier to resend or troubleshoot downloads without guesswork.

🖼️ Faster Reviewing: Lightbox Keyboard Navigation + Performance

⬅️➡️ Left/Right arrow keys now move through images

  • Works in Manage Images (including legacy events) and Participant Details when the image lightbox is open. Great for quickly scanning through images.

Lightbox performance improved

  • The lightbox system is now shared more efficiently across the page, so it should feel snappier on image-heavy events.

✅ Check-In Improvements (Face Matching Events)

🛑 New red “No Thank You” button for Image Release opt-in

  • (Only appears if opt-in is enabled in the Offer's Advanced Settings.)

🖼️ Camera roll stability improved

  • Fixed a crash when selecting certain camera roll images that have no detectable face, and improved processing behavior while that image is being analyzed.

🔁 Old check-in import edge case fixed

  • Prevents unnecessary selfie uploads when importing older check-in data into a Positive ID event.

📱 Capture App iOS OTA Updates (4.22.2 + 4.22.3)

🔐 Restore Session safety and convenience (OTA Jan 5)

🔒 Restore Session won’t cross accounts

  • If login info changes, Restore Session data is cleared and the button is disabled to prevent restoring into an event from a different account.

Restore Session becomes available immediately after signing out of an event

  • No restart needed.

🧾 Face Matching Roster Check-In stat accuracy (OTA Jan 7)

📊 Event overview image stats now include “ref” folder images

  • Helpful for tracking reference images in Face Matching Events.

🛠️ Misc fix

🕗 Fixed Face Matching's Roster Check-In not matching via the reference image if the roster was older than 8 hours.

🛍️ Retail Experience Improvements

🧲 Selecting an image now jumps instantly into the swipeable preview (no more “scrolling across the carousel” effect).

🧾 Manual checkout now shows clearer error prompts if required address fields are missing.

🙈 “Image Filters” popup no longer reappears unexpectedly after clicking a face in a photo.

🛡️ GalleryGuard is enabled again on iPad after a short break.

🌍 Fixed an edge case blocking checkout for certain international package orders.

🖥️ Dashboard Updates

🔁 Assign Images: new “participant gallery” filter

  • Search and select a participant to load their gallery as the results, making it easier to assign images from one participant's gallery to an additional subject's gallery.

🏷️ PhotoTag Import edge case fixed

  • Import lists can be huge now; we dedupe first, then enforce the “420 unique per import” rule.

📊 Event mini report column clarified

  • “Images” is now labeled “Visible” and reflects visible images per folder.

📄 Reports date picker fixed

  • Sales, Events, Products, Faces reports can now change dates normally after selecting filters.

🧑‍🤝‍🧑 Participant creation limited after 60 days

  • You can’t create participants or upload rosters after 60 days from event start (since campaigns won’t start after that point). The UI will show an error popup instead of letting it happen silently.

Event List loads faster

  • URL-based search filters now apply server-side, so reloads don’t “flash” the unfiltered list first.

🔐 Better sign-in redirecting

  • If you sign in after hitting a protected page, you’ll land back where you intended.

🍬 Candy can now report things to the team

  • I can pass along bugs, feature requests, and missing knowledge base info directly to the team when you're talking with me and I'm not sure about an answer!

That’s the week!

Cheers,

Candy 🍬

Related articles

Land Summer Event Photography Gigs with NowCandid
PartyPics
June 7, 2024

Land Summer Event Photography Gigs with NowCandid

5
 minutes read

Summer is the season of festivals, fairs, and vibrant outdoor events. From community gatherings to large-scale festivals, the atmosphere is alive with excitement and celebration. Typically, these events feature photo stations with intricate, themed backdrops, encouraging attendees to snap selfies or burdening another guests with the "Will you take our photo?" ask. While this DIY approach captures some fun moments, it often falls short of providing high-quality, shareable images, and can be momentarily disruptive.

As a NowCandid photographer, you have a unique opportunity to pitch your professional photography services to event organizers, offering an upgrade that will elevate their event and create lasting memories for attendees. Here’s how you can effectively pitch your services:

The Advantages of Professional Photography at Events

1. Well-Composed, Shareable Images

Professional photographers capture well-cropped and well-lit images that attendees will be excited to share on their social media profiles. These high-quality photos can enhance the attendees' experience, providing them with well-composed images that stand out from typical smartphone selfies.

2. Real-Time Delivery

Using NowCandid’s advanced technology, photographers can deliver images in real-time via a link through text message or email. Attendees receive their photos quickly, allowing them to share their professional photos instantly on social media, boosting the event’s visibility and engagement.

3. Enhanced Event Promotion

By providing stunning images, you help event organizers promote future events. High-quality photos can be used in marketing materials, social media campaigns, and promotional content, showcasing the event’s atmosphere and encouraging higher attendance in the future.

4. Fun and Excitement

Adding a professional photographer brings an element of fun and excitement to the event. Attendees will enjoy posing for professional shots and seeing their photos displayed in real-time with our LiveLoop feature, creating a dynamic and engaging experience.

How to Pitch Your Services

1. Highlight the Professional Touch

Emphasize the difference between DIY photos and professional photography. Explain how your expertise and equipment can capture moments that truly reflect the spirit of the event, with better lighting, composition, and clarity.

2. Showcase Real-Time Sharing

Demonstrate how NowCandid’s technology allows for real-time image delivery. Show examples of how quickly attendees can receive and share their photos, enhancing their event experience and increasing social media engagement.

3. Provide Visual Examples

Share a portfolio of your work from previous events, highlighting the quality and creativity of your shots. Visual examples can be a powerful tool in convincing organizers of the value you bring to their event.

4. Offer a Unique Selling Proposition

Present a unique selling proposition (USP) that sets you apart from other photographers. This could, again, be NowCandid's LiveLoop feature, where images are show on large event screens. It could be your ability to quickly process and deliver photos.

5. Demonstrate the Marketing Benefits

Explain how professional photos can be used for future event promotion. Provide case studies or examples of events where professional photography significantly boosted marketing efforts and attracted more attendees.

Conclusion

By pitching your professional photography services to summer event organizers, you can transform their photo stations into dynamic, engaging experiences that attendees will love. Professional images not only enhance the attendees' experience but also provide valuable marketing material for future events.

Reach out to local event organizers and showcase how NowCandid can add fun and excitement to their events, delivering high-quality, shareable images that attendees will cherish. Let’s make this summer season unforgettable with photography that captures the essence of every celebration.

Ready to Capture the Good Times?

If you have any questions or need further assistance in pitching your services, feel free to reach out to our support team. We’re here to help you succeed and make every event a picture-perfect success!

Wrapping Up Grad Season: Key Takeaways for Photographers Using GradPics Now
GradPics
May 28, 2024

Wrapping Up Grad Season: Key Takeaways for Photographers Using GradPics Now

5
 minutes read

As we move past the mid-way point of graduation season, it's a perfect time to reflect on the key takeaways and strategies that can boost your photography business in these last handful of ceremonies.

The impact of using NowCandid's GradPics Now program has been significant for photographers working both large and small events. Here’s a look at what we've learned so far and how you can make the most of the remaining graduations.

Tips for a Successful Graduation Season

1. Prioritize Speed Over Extensive Retouching

In the fast-paced environment of graduation ceremonies, the quick delivery of photos can significantly boost your sales. Focus on capturing the best possible shots in-camera and ensure speedy delivery to clients.

2. Stick to SRGB Color Profiles for Retouching

If retouching is necessary, save images in an SRGB color profile. This ensures consistency and vibrancy across all viewing platforms, enhancing the overall appeal of your photos to clients.

3. Use Direct Flash to Enhance Image Quality

Proper lighting is crucial, especially in the varied environments of graduation venues. Using direct flash can help mitigate common lighting issues such as facial shadows, ensuring your subjects are evenly lit and stand out.

4. Be Prepared: Carry Extra Batteries and a Backup Camera

Always be prepared for the unexpected. Carry extra batteries and a backup camera to all events. This ensures uninterrupted shooting, even if your primary camera fails or batteries run out.

NowCandid Best Practices: Selfie Check-In Workflow

NowCandid's Selfie Check-In workflow is designed to streamline the graduation photography process, making it easier for photographers to manage large events and ensuring every graduate's moment is captured. Here's how to effectively use this feature:

  • Ensure Participation: Encourage every graduate to use the Selfie Check-In upon arrival. Consider assigning assistants to facilitate this process and ensure a smooth workflow.
  • Visibility: Utilize multiple QR code placements—signs, lanyards, and handheld QR code signs—to ensure no one misses out. This increases the chances of capturing every graduate.
  • Extended Reach: Gather information not just from graduates, but also their families. This expands your marketing reach and increases the potential for sales.

Highlighting Best Performing Graduations with NowCandid

The power of NowCandid's tools is evident in the outstanding performance of several recent graduation events:

  • An Oklahoma Medical College Commencement
    • ~150 graduates
    • ~$65 sales per graduate
    • ~$9,750 in sales

  • An Oklahoma Graduate School Commencement
    • ~115 graduates
    • ~$41.50 sales per graduate
    • ~$4,772.50 in sales

  • A Louisiana Medical College Commencement
    • ~175 graduates
    • ~$40 sales per graduate
    • ~$7,000 in sales

  • A Louisiana College Commencement
    • ~250 graduates
    • ~$37.50 sales per graduate
    • ~$9,375 in sales

  • An Alaska College Graduation Ceremony
    • ~100 graduates
    • ~$21 sales per graduate
    • ~$2,100 in sales

All these events were photographed in the last two months, showcasing the incredible potential of leveraging NowCandid for your graduation photography needs.

Ready to Elevate Your Graduation Photography?

There's still time to use NowCandid for your upcoming graduation events. If you have any questions or need help setting up an event, our experts Jack and Darwin are here to assist you.

Schedule a session with them today at https://calendly.com/nowcandid-training to ensure you're fully prepared to make this graduation season your most successful yet!

Grad Season 2024 Mid-Season Report: Small Grads Outperforming Expectations
GradPics
May 22, 2024

Grad Season 2024 Mid-Season Report: Small Grads Outperforming Expectations

6
 minutes read

We have talked about graduations a lot in our blog posts lately, as we try to help photographers be as prepared as possible for graduation season this year. And now, it's time to look at some numbers, and see what kinds of Events are performing well so far. After which, we'll discuss the findings.

Small Graduations Leading the Way 🌟

As the title implies, small graduations (graduations in the 50-250 graduate range) have been some of the top performers so far this grad season. While some larger graduations have more total sales overall thanks to the large number of participants, certain smaller graduations have sales per graduate averages that blow large graduations out of the water.

Below are a few examples of GradPics Now graduations that have taken place in either April or May of this year. Keep in mind these are sales so far and being these Events are recent, these numbers will continue to rise.

Note: Many details have been removed, summarized, or approximated to preserve privacy for all parties involved with these Events.

  • An Oklahoma Medical School Graduation
    • ~100 graduates
    • ~$48 sales per graduate
    • ~$4,800 in sales

  • A Kansas Medical School Graduation
    • ~150 graduates
    • ~$49 sales per graduate
    • ~$7,350 in sales

  • A Texas Ring Ceremony
    • ~200 graduates
    • ~$46.50 sales per graduate
    • ~$9,300 in sales

  • A Louisiana High School Graduation
    • ~75 graduates
    • ~$31 sales per graduate
    • ~$2,325 in sales

  • A Small Arkansas College Graduation
    • ~250 graduates
    • ~$31.50 sales per graduate
    • ~$7,875 in sales

5 quick examples, 5 different locations, and even some variety in terms of the type of ceremony. But all of them were relatively small. And yet, their sales per graduate averages far exceed the $20 sales per graduate benchmark we expect photographers to hit when doing a good job of implementing GradPics Now's best practices.

Why Are Small Graduations Excelling? 🤔

Are these more intimate graduation ceremonies more conducive to better photography? OR, is this a question of staffing? Perhaps it is simply easier to execute Selfie Check-In well, and take more pictures per graduate when there are fewer graduates to photograph. Several of these top-performing Events are related to medical schools; could that demographic have a lot of overlap with photo-buyers?

As always, the answer is likely a mix of all the above. However, I suspect that the most influential factor is the staffing.

Many photographers, especially those using NowCandid, are either just branching out into graduations for the first time or are just beginning their journey of scaling up and growing their photo business. To maximize your graduation sales, you need good quality pictures and a lot of them. Getting a strong image per graduate count is one of the best ways to improve your sales and sales per graduate averages - second only to doing a good job with Selfie Check-In for the Event.

Photographers that are new to graduations or still working to grow their business likely cannot send a large enough staff to large graduation ceremonies to cover them as effectively as the same staff could cover a smaller graduation. With a better photographer-to-graduate ratio, it becomes easier to focus on getting good pictures and increasing your image per graduate averages, and thus, better sales per graduate averages.

What This Means for You 📊

All in all, following the best practices we have outlined in our recent graduation-related posts are the best ways to increase your graduation sales and to provide both yourself and your customers with a smooth, streamlined graduation experience:

But perhaps we have not talked enough about proper staffing, as the exceptional averages at certain smaller ceremonies outshining NowCandid's larger ceremony averages are noteworthy.

And of course, maybe most importantly of all, is to realize that small graduations can be extremely lucrative when care is put into them! So, consider booking some of the smaller graduations you may have shied away from in the past. Plus, it can be helpful to avoid putting all your eggs into just a few large graduations you have. Schools can be fickle, and you never know when one may decide to switch providers.

That's all for now!

Happy snapping,

Jack III

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