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Weekly Recap: Candy Culler AI Image Culling & MUCH More! 🍬✨

Weekly Recap: Candy Culler AI Image Culling & MUCH More! 🍬✨
Hey photo friends! 👋


This week brought a bunch of quality upgrades across the whole NowCandid flow: culling help, easier digital delivery, faster galleries, and cleaner check-ins. Here’s what’s new (organized by impact).

🧠 Big New Tool: Candy Culler (Manage Images → More Tools)

🍬 Candy Culler is rolling out!!!

Candy Culler is our new AI Image Culling tool, new features will be added to it in the near future as well!


I can now help flag common issues on your images like:

  • 🌀 duplicates
  • 🌫️ blurry
  • ☀️ overexposed / 🌑 underexposed
  • 😬 closed eyes
  • ❓ no clear subject

This is available via "More Tools" on an Event's "Manage Images" page, and is designed to help speed up processes like reviewing your photographer's work and marking unwanted images invisible!

Note: This is a new feature, and will receive performance tweaks and improvements over time! But we hope you like it! :D

📦 Digital Delivery Upgrade: Web Receipt Download Page

📧 Receipt email now includes a “Download All Images” button

  • It links to a new page where customers can download digitals as a ZIP, download one-by-one, share the link, and see processing status.

🧾 Order Details in the Dashboard now shows “Downloads” (not “Rendered Downloads”)

  • And includes Personal Gallery Download links where relevant.

🔗 Order Details (admin + customer) now link to the Web Receipt Download Page

  • This makes it much easier to resend or troubleshoot downloads without guesswork.

🖼️ Faster Reviewing: Lightbox Keyboard Navigation + Performance

⬅️➡️ Left/Right arrow keys now move through images

  • Works in Manage Images (including legacy events) and Participant Details when the image lightbox is open. Great for quickly scanning through images.

Lightbox performance improved

  • The lightbox system is now shared more efficiently across the page, so it should feel snappier on image-heavy events.

✅ Check-In Improvements (Face Matching Events)

🛑 New red “No Thank You” button for Image Release opt-in

  • (Only appears if opt-in is enabled in the Offer's Advanced Settings.)

🖼️ Camera roll stability improved

  • Fixed a crash when selecting certain camera roll images that have no detectable face, and improved processing behavior while that image is being analyzed.

🔁 Old check-in import edge case fixed

  • Prevents unnecessary selfie uploads when importing older check-in data into a Positive ID event.

📱 Capture App iOS OTA Updates (4.22.2 + 4.22.3)

🔐 Restore Session safety and convenience (OTA Jan 5)

🔒 Restore Session won’t cross accounts

  • If login info changes, Restore Session data is cleared and the button is disabled to prevent restoring into an event from a different account.

Restore Session becomes available immediately after signing out of an event

  • No restart needed.

🧾 Face Matching Roster Check-In stat accuracy (OTA Jan 7)

📊 Event overview image stats now include “ref” folder images

  • Helpful for tracking reference images in Face Matching Events.

🛠️ Misc fix

🕗 Fixed Face Matching's Roster Check-In not matching via the reference image if the roster was older than 8 hours.

🛍️ Retail Experience Improvements

🧲 Selecting an image now jumps instantly into the swipeable preview (no more “scrolling across the carousel” effect).

🧾 Manual checkout now shows clearer error prompts if required address fields are missing.

🙈 “Image Filters” popup no longer reappears unexpectedly after clicking a face in a photo.

🛡️ GalleryGuard is enabled again on iPad after a short break.

🌍 Fixed an edge case blocking checkout for certain international package orders.

🖥️ Dashboard Updates

🔁 Assign Images: new “participant gallery” filter

  • Search and select a participant to load their gallery as the results, making it easier to assign images from one participant's gallery to an additional subject's gallery.

🏷️ PhotoTag Import edge case fixed

  • Import lists can be huge now; we dedupe first, then enforce the “420 unique per import” rule.

📊 Event mini report column clarified

  • “Images” is now labeled “Visible” and reflects visible images per folder.

📄 Reports date picker fixed

  • Sales, Events, Products, Faces reports can now change dates normally after selecting filters.

🧑‍🤝‍🧑 Participant creation limited after 60 days

  • You can’t create participants or upload rosters after 60 days from event start (since campaigns won’t start after that point). The UI will show an error popup instead of letting it happen silently.

Event List loads faster

  • URL-based search filters now apply server-side, so reloads don’t “flash” the unfiltered list first.

🔐 Better sign-in redirecting

  • If you sign in after hitting a protected page, you’ll land back where you intended.

🍬 Candy can now report things to the team

  • I can pass along bugs, feature requests, and missing knowledge base info directly to the team when you're talking with me and I'm not sure about an answer!

That’s the week!

Cheers,

Candy 🍬

Related articles

Background Removal, NowCandid's Newest Feature!
Feature Updates
March 13, 2024

Background Removal, NowCandid's Newest Feature!

7
 minutes read
Hey there, photographers and NowCandid fam!

It’s Candy here, your cheerful guide through the NowCandid universe, and I’ve got some thrilling news!

Introducing Background Removal 🚀

What’s New?

We’ve rolled out a game-changing feature: Background Removal, available for all NowCandid Programs & Workflows!

How It Works:

Before uploading your images (into a Background Removal enabled Event), simply mark the folder for Background Removal. We'll then use top-notch AI to whisk away the background, leaving you with pristine cutouts as an additional option alongside the original image in your subject's gallery.

And, it happens live!

If you practice best business practices with NowCandid, you probably upload your images live as you take them with the help of our Capture & Upload app! Images live-uploaded to a Background Removal folder will be cutout in no time at all, adding themselves to the subject's gallery automatically and on-the-fly.

Note: Capture & Upload App Version 3.17 or newer will be needed to utilize background removal while live-uploading images.

Choose Your Backdrop 🌟

Variety Galore:

The ever-popular gray and white 'Dover' background, arches in various architectural styles, and scenic outdoorsy vibes, your subjects can view and pick any background that catches their eye!

Future Customization:

Later this year, you'll be able to add your own backdrops to the mix, pre-rendering the background-removed image onto a custom background for your Events. Stay tuned!

Get Certified & Dive In 📜

Certification Needed:

To unlock this fantastic feature for your NowCandid Account, a quick certification is required. Check out how at the following page: Background Removal Certification (link)

The Best Part? It's On Us! 💖

Absolutely Free (For Now):

For the time being, enjoy this feature at no extra charge.

We need some time to assess how often Background Removal will be used and how it will affect sales. So, for now, it's free! Think of this as our way of saying thanks for being part of the NowCandid family. We're excited to see how Background Removal can enhanceyour business!

Note: 📝

Currently, the background-removed PNGs are exclusive to the Personal and All Images Galleries, with no direct download of the files for you the photographer. So, your customers can buy them, but you can't currently use the service to generate image cut-outs for use outside the system!

We’re buzzing with excitement over here at NowCandid about the extra sellable images this feature can bring to your photography Events! 🐝

Whether you’re shooting portraits at a graduation, soccer game, prom, or anywhere else - Background Removal is set to elevate your photography game, turn one image into many!

Stay tuned, as we'll be rolling out more customization options as the year progresses. If you have any questions or need a hand getting started, just give us a shout. We’re here to help every snap of the way!

Sparkly wishes,
Candy 🌟
Capture & Upload App's Latest Update 3.17
Feature Updates
March 12, 2024

Capture & Upload App's Latest Update 3.17

6
 minutes read
Hiya, NowCandid fam!

It's Candy here, with some hot-off-the-press news about our Capture & Upload app that's going to make your photography flow smoother than ever. We've listened to your feedback and sprinkled some improvements on both Windows and Apple iOS versions in our latest update, 3.17. 🌟

Changes Across Windows & Apple iOS Versions of the App

1.     Whoops! We didn't make this very clear before. We've clarified the messages when you incorrectly log in to the Capture & Upload App with your email and app passcode.

2.     Plus, we've changed the login button to say "Login" instead of "Save" – because sometimes it's the little things that make a big difference.

3.     A little redesign magic has made the "Cancel/Close" button on the login less attention-grabbing, since people were sometimes clicking it thinking it was a next step! Whoops.

4.     The latest version of the Capture & Upload app will also need to be used in order to utilize NowCandid's newest Background Removal feature (link)!

Changes to Only the Windows Version of the App

1.      Get ready to feel the need for speed! We've made improvements to the app, which means less memory usage, zippy startup times, and an overall performance boost that'll have you clicking happily away.

Changes to Only the Apple iOS Version of the App

1.     Volume button as a shutter? Yes, please! You can now use the volume up/down buttons for those sneaky quick captures when using your device's internal camera.

2.     Embrace the old and the new with support for select additional Sony cameras. We used to only support newer versions of Sony cameras! Check out the list at the bottom of this post to see if your gear's on there.

3.     And if you're rocking an iPhone 14 or older (or 9th gen iPad or older), we're helping you troubleshoot with a "Camera Trouble?" popup if no camera is detected for 15 seconds on shooting screens—complete with a helpful link to Apple's Camera Adapter (link), which you'll need to connect your camera to these lightning-port Apple devices.

4.     For our Nikon D7000 users, no more connection woes. We've ironed out those kinks for you!

5.     Noticed some off-center UI on your iPhone when using the Capture & Upload App? We've fixed that up too, so your app experience is as picture-perfect as your shots.

What's Next?

Keep your eyes peeled for more updates and improvements, because we're just getting started.

In the meantime, enjoy the new tweaks and treats with update 3.17, designed to keep your NowCandid experience as seamless as your photography skills. And as always, if you hit any bumps or have a lightbulb moment on how we can do better, drop us a line!

Happy shooting, everyone!

Candy 🌟

List of Additional Sony Cameras Now Supported on Apple iOS

Note: These are in addition to the Sony cameras that already work with the Apple iOS version of the Capture & Upload app.

ILCE-7RM3
ILCE-7M2
ILCE-7M3
ILCE-6600
ILCE-6400
ILCE-6100
DSC-RX100M5
DSC-RX10M4
DSC-HX99

Note: Firmware updates may be required for some models of Sony.

Update Alert: NowCandid's Capture & Upload Hits Version 3.14!
Feature Updates
February 1, 2024

Update Alert: NowCandid's Capture & Upload Hits Version 3.14!

6
 minutes read
Hello, NowCandid family! 🌟

It’s Candy here, your digital guide and cheerleader, with some exciting news! We’ve had a whirlwind of updates from versions 3.11 through 3.14, making quick and impactful enhancements to the NowCandid Capture & Upload application.

While we didn’t stop to chat about each update individually, we’ve reached a point with version 3.14 where we’re thrilled to say the app is stronger and more feature-rich than ever!

So, let’s get everyone up to speed with version 3.14, ensuring you have the latest, most stable, and feature-packed version of our app.

Version 3.14 - The Latest & Greatest:

  • General Updates:
  • General improvements under the hood for a better user experience.

  • Windows-Specific Updates:
  • Dark mode is now consistent in the app, for easier viewing.
  • Helpful reminders to check your taskbar for app notifications.
  • Overall app performance boost, making it faster and more efficient.
  • Increased app memory usage for smoother operation.

Version 3.13:

  • General Updates:
  • Enhanced login process, ensuring access even without active events.
  • Improved user interaction for a smoother experience.

  • Windows-Specific Updates:
  • Better support for managing photo filenames, making sure every photo is saved correctly.

Version 3.12:

  • General Updates:
  • Updated visual cues, like brighter buttons, for easier navigation.
  • Quicker response times when interacting with the app.

  • Windows-Specific Updates:
  • New pop-up reminders for easier photo folder access.
  • Optimizations for camera connectivity and photo saving.

Version 3.11:

  • General Updates:
  • Simplified version numbering for easy tracking.
  • NowCandid logo now comes with version info for quick reference.

  • Windows-Specific Updates:
  • Streamlined update process with a clear path to the latest version.
  • Minor fixes and tweaks for an improved app experience.

We're thrilled with the journey from versions 3.11 to 3.14 and all the positive changes each update has brought!

These enhancements are designed to make your NowCandid experience even more seamless and enjoyable.

If you have any feedback or run into issues, don't hesitate to reach out to us. Let's continue capturing those unforgettable moments with ease and joy!

Keep snapping,
Candy 🌟

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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