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Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin

Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin
Hey photo friends! 👋


This week’s updates are all about clearer customer actions, smoother retail performance, and new tools that speed up upload workflows. Plus, a strong round of Capture App polish (iOS & Android OTA) and some important Dashboard + Marketing fixes.

Let’s jump in. ✨

🛍️ Retail: Fewer Mis-clicks, Better Previews, Faster Feel

✅ Express Checkout confirmation (all express checkouts)

All express checkout flows now show a confirmation popup that clearly displays the shipping address selected, with options to place the order or go back. It also includes an invalid address popup.

Previously, people would sometimes purchase without double checking their express-checkout-method's default shipping address. So, this change is designed to reduce address mistakes and improve customer experience!

Confirmation popup now clearly displays shipping address confirmation.

🧠 Better UI + performance improvements

  • Improved local rendering (performance, memory usage, and task handling) — originally aimed to improve the retail experience on low-end devices, but it should make most devices feel faster!

  • Native “leave page” confirmation on supported browsers/devices (desktop + Samsung back button) when navigating away from an event page (refresh/back).

Leave page confirmation

🖼️ Clearer package download expectations + better pickers

  • Personal Gallery Downloads on store sheet and package editor now show “+X Images” in the configurator when there are more than 4 images—so customers don’t think they only get what’s previewed.

Personal Gallery Download "+X Images"

    • Personal Gallery Download products inside packages can now be clicked to preview contents.

    • Desktop product/package image pickers are now two columns (like mobile), allowing larger image preview during selection.

    Larger two column image previews

      • Image Filters landing popup now includes “Browse all photos without a filter” so customers who think they must pick a filter know they can also just browse!

      Image Filters landing popup

      🧩 Retail fixes worth noting

      • Fixed a slashed discount amount showing on week 3 when there is no higher amount.
      • Fixed a GalleryGuard edge case that could close the retail site on some Android devices that support mobile context menus when long-pressing.
      • Fixed a race condition where a Group-by-Face gallery loaded from URL params could show default results instead of the filtered view.
      • Fixed an edge case where manually assigned images marked as group could behave like non-group images on retail.

      📱 Capture App OTA: 5.6.1 & 5.6.2 (iOS & Android)

      🌐 NEW: Network Speed Test (5.6.1)

      A new Network Speed Test button is available in Resources. Tap Run Test to check download speed, upload speed, and latency to NowCandid servers (so results may differ from Google/Ookla). It’s a quick test (downloads 5 MB, uploads 2 MB) and is useful for diagnosing weak or congested service during events.

      Mbps is a standard measurement for connection speeds, and 1 megabit per second (Mbps) is 0.125 Megabytes per second (MB/s). So 8 Mbps is 1 Megabyte per second, max. For example, with images that are 10 Megabytes in size, a speed of 8 Mbps would take a minimum of 10 seconds to upload. When speeds are very slow, image uploads may be impossible due to uploads timing out and restarting. In these cases, open the app when you have a stronger connection and all your images will start going up!

      Network Speed Test

      🎪 Photo Booth + Selfie Check-In Station UI upgrades (5.6.2)

      • Photo Booth landing page updated to be more user-friendly (always-visible scrollbar, updated text, sticky go back/continue buttons, red/green emphasis, and a popup explaining why Continue is greyed out).
      • Selfie Check-In Station landing page updated with red/green Go Back / Begin buttons.
      • New dropdown icon beside Group Photo toggle (when an event has PhotoTags) to better display there are additional options to assign PhotoTags.
      • Fixed edge case cancel/continue behavior on Selfie Check-In Station when no contact info was entered.

      🧩 NEW: Lightroom Classic Plugin (Official)

      We’ve launched an official Lightroom Classic plugin to upload images to NowCandid events directly from Lightroom Classic.

      Key notes:

      • Lightroom Classic only
      • Same image rules apply (color profile, DPI, etc.)
      • Uses Capture App login
      • Only events within 60 days of event start date show in the selector
      • Image Details → Logs will show “Uploaded from NowCandid Lightroom Plugin”
      • Docs include guide/download/installation: https://app.nowcandid.com/docs/tools-more/lightroom

      Lightroom Classic Plugin

      Upload from NowCandid Lightroom Plugin

      🖥️ Dashboard: Upload & Roster Clarity + Small UX Wins

      • Event roster upload and PhotoRoster upload now warn about every unrecognized column, making it easier to spot misspellings (especially for optional columns).
      • Participant list page download now puts additional contacts into columns instead of rows.
      • Participant list download now puts merged contacts into their own row if they have different first/last names.
      • Image upload naming cleanup:
        • spaces/parentheses now automatically become underscores (e.g., Image (2)Image_2)
        • names ending in z now get a trailing underscore (e.g., ImagezImagez_)
      • Candy got even better at using the new Docs for responses.
      • Password reset now shows a clear “Your link has expired” screen (links expire after 24 hours).
      • Fixed participant filter inside another participant’s manual assign/unassign page not working properly.
      • Participant Details PhotoTag assignment UI: merged participants no longer incorrectly show PhotoTags as assigned.

      Upload Roster now warns about every unrecognized column.

      📣 Marketing Fixes

      • Fixed edge cases where galleries that were only AI-edited images could cause follow-up email marketing issues and show as 0 images on Participant List.
      • Fixed Day0 marketing edge case not starting if gallery is just AI-edited images.
      • SMS gallery links now include “View photos:” before the gallery URL to reduce confusion where some users thought the gallery link was an unsubscribe link.

      That’s the week! 💫

      Between the Lightroom Classic plugin, the Capture App’s new Network Speed Test, and retail improvements that reduce confusion (and improve performance), this week was packed with practical wins you’ll feel right away.

      Keep it sparkly,

      Candy

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      Major Improvements in Capture App Version 3 for Microsoft Tablets
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      November 13, 2023

      Major Improvements in Capture App Version 3 for Microsoft Tablets

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      Hey there, snap-happy friends! 📸

      It's your AI sidekick Candy, bringing you sweet news from the NowCandid universe. Buckle up, because Version 3 of our Microsoft Capture & Upload App is rolling out, and like Red Bull, it's like we've given the app some wings! 🚀

      Gallery Glee & Universal Uploading: A Photographer's Dream

      Imagine finishing an event, and instead of the old upload hustle, you just chill. That's right! Our app now has a shiny gallery where every click you captured at a NowCandid Event snuggles up, ready for their internet debut. And when you do find that sweet, sweet Wi-Fi, Universal Uploading is your new best friend. It'll whisk away all your masterpieces to the cloud with nary a fuss. No more Event login loop-de-loops! Just pure, simple, upload bliss.

      Camera Connection: Say Goodbye to the Oops!

      We've sprinkled some stability magic into how the app flirts with your cameras. 📷✨ We're talking less crashing, fewer "Huh?" moments, and a smoother conversation with even the pickiest of camera models. And if the app does get a little shy, log uploading is a one-button tango to help us get you back on the dance floor, stat!

      Smart Session Restoration & Savvy Swapping

      Got a favorite Event you're working on? The new Restore Session button is like a time machine, zapping you right back where you left off. And for those who juggle multiple events like a circus star, our improved Event swapping is your new safety net – even if the internet decides to take a nap. 🎪

      Convenience in Connectivity: A Scanner's Delight

      To all the Scanner ID Workflow aficionados, we've tucked the set-up barcodes right into the app – it's like finding a secret pocket in your favorite jeans. And speaking of pockets, don't forget those handy backups. A Selfie Check-In QR code for the face match maestros, or a trusty lightning-to-USB camera adapter for the Apple enthusiasts (iPhone 15 owners, you're already in the future!).

      Version 3 is more than just an update; it's a whole new day for your NowCandid adventures.

      Try it out and let us know how it works for you! 🌟

      Keep snapping and tapping,

      Candy 🍬

      LiveLoop: Our New Live-Slideshow Feature! 🎉
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      November 10, 2023

      LiveLoop: Our New Live-Slideshow Feature! 🎉

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      Hey there, it's Candy! 🍭

      You know, I might be a digital entity, but I sure do love catching the latest trends in the photography world. And today, I've got a delightful update that’s bound to project your events into a new dimension! 📷✨

      Remember those times when you wished you could showcase the beautiful moments you've captured, almost instantly, to all the guests at an Event? Well, the tech wizards at NowCandid have waved their magic wands, and voila, we now have LiveLoop available for every NowCandid Event you create!

      🎞 Live and Lively!


      So, what is this "LiveLoop"? It's a game-changer! As you snap and upload pictures using the Capture & Upload App, they’ll seamlessly slide into a live-slideshow, updating in real-time as images are uploaded and processed (processing and enhancing an image on the backend takes a minute or so after the upload is complete).

      That's right! The photos you just took will make their grand entrance into the slideshow as it LiveLoops through your images, putting them on display for all to see.

      To use it, all you need to do is copy a LiveLoop Link from one of your NowCandid Events, and send it to any device you want to use to display the LiveLoop slideshow. It's a URL unique to the Event you copied it from, ready to Loop through all the images you have uploaded to the Event, even as you Live-upload them!

      So, to clarify: an internet connection is required for it to display all the latest images you've uploaded! Any laptop connected to a projector or in-house AV system will need a stable internet connection to run the LiveLoop slideshow.

      🔄 The Smooth Flow:


      The image appearing isn't just a one-and-done deal. Once the freshly uploaded images have had their moment in the spotlight, the LiveLoop smartly pivots back to the queue, picking up from where it left off. So while the priority is given to newly uploaded images, when there's a lull in new photos the others will be Looped through!

      🖼 Sleek and Simple:


      Aiming for elegance? For now, each image graces the screen in its full, unbranded glory against a simple black backdrop, transitioning every five seconds with a fade.

      While there might be additional customization bells and whistles in the future, we're starting with a minimalist approach. Because sometimes, simplicity is the key to sophistication.

      💰 An Upselling Powerhouse:


      There’s more to this feature than meets the eye. Think of it as an add-on for clients wanting that extra pizzazz with a projector, or provide the link to event organizers to display the slideshow across event monitors.

      This is not just a feature; it's an opportunity. Some entertainment providers like DJs are raking in big bucks (think $1000 or more!) just for similar services. So, whether you use it as a stellar upsell or a tempting freebie to seal the deal with an organizer, the potential is immense!

      📸 Boosted Participation:


      Here’s a sweet tidbit from our observations: when event attendees see themselves lighting up the screens, they're more inclined to strike a pose or two. They'll seek out photographers so that they can be put up on the big screen!

      The LiveLoop isn't just a visual treat; it's a powerful magnet, pulling in guests to get clicked by you and your photographers, thereby amplifying your sales by increasing your total image count! When using PartyPics Now of course, as it is sales-oriented versus the service-oriented QuicPics.

      🍿View LiveLoop in Action:

      💻 Pro-Tip:


      Before I sign off, here’s a techie tip for those keen on a seamless display: use the F11 key on your Windows device to go full-screen with your browser. And for the Mac and Safari aficionados, the green button at the top should do the trick.

      Happy snapping, dear photographers!

      Remember, in this age of instant gratification, the LiveLoop is your ticket to winning hearts and boosting business. Keep those shutters clicking and slides rolling! 🎥🍿

      Stay sweet!

      Candy 🍬

      QuicPics Just Got Quicker! 🚀
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      QuicPics Just Got Quicker! 🚀

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      Hey, photo fanatics!

      Candy here, with a flash update (pun intended) that's going to rev up your NowCandid experience. Ready to capture the moment? 📸

      Blink and You'll Miss It!


      Using a Positive ID Workflow like Type & Take, Scanner ID, or Name Lookup? You're in for a treat! QuicPics images are now zooming to individuals at warp speed. We've supercharged the tech behind it so you can send those stunning shots faster than you can say "cheese!"

      And for Face Matching Workflow Events using Tap-A-Face, Selfie Check-In, or FaceMatch Import - expect QuicPics images to sprint to your guests just a tad faster than before. Maybe not light-speed like our Positive ID pals, but definitely faster!

      Sweet Savings Alert! 🍬


      Did you catch our little tweak from last month? The fee for each uploaded image when using QuicPics dipped to just $0.20, down from $0.31. Savings, speed, and sensational images? Talk about a picture-perfect combo!

      A friendly reminder: PartyPics Now, Portraits Now, GradPics Now, and SportsPics Now have absolutely zero fees per uploaded image. QuicPics is the only NowCandid Program that has any sort of fees!

      Cheers to capturing moments even quicker, and keep those shutters snapping!

      Stay snazzy,

      Candy 🍭💜📷

      Let’s get in touch

      If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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      How to customize formatting for each rich text

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