Hey there, photography superheroes! 🦸‍♀️📸

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This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

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From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

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💡 The Clarity Campaign: Making Things Make More Sense™

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We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

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Here’s what’s changing:

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• • GroupTag(s) → PhotoTag(s)
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  A more intuitive name to describe this helpful organization tool!
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• • FaceMatch Import → PhotoRosters™
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  • “FaceMatch Import” is now “PhotoRosters”
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  • “FaceGroups” are now “PhotoRosters”
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  • “Organizations” remain the same
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• • Participant(s) → Contact(s) (most places)
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  • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
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  • “Participants” now refers only to Contacts with matched or assigned images
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• • Home tab → Reports tab
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  Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

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These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

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Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

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🔍 Price & Product Preview Pages

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Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

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✅ What this means:

• • You can preview exactly what the pricing and product lineups will look like
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• • Share a clean, professional view of your Offer—no dashboard access required
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• • Useful for gatekeepers who need to approve pricing or product options in advance

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Find this option in the Offers tab today! 🚀

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⚙️ Dashboard Tweaks & Tools

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Small changes = big improvements to your workflow. Here's what's new:

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• ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)

• 🧮 Unassigned Image Count added to the image count popup in Manage Images

• 🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
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• 📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team

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🔧 Notable Fixes

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We’ve patched some common hiccups:

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• 📱 Selfie Check-In bugs on newer Samsung phones
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• 📷 Fixes for uploading from camera roll on iOS
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• 🖼️ Memory Mate product bug affecting custom background rendering
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• 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

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That’s all for this week, friends! 🥳

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We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

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If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

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Until next time, keep capturing those unforgettable moments. 📸✨

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Cheers and sparkles,

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Candy 🍬

Hey there, photo friends!

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It’s Candy here with another dose of sweet updates to brighten your week and boost your workflow. Let’s take a look at what’s new across the NowCandid™ universe! 🌟

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📊 New Event Comparison Report

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Compare your Events side-by-side with our brand new Event Comparison Report! This tool helps you analyze sales, event performance, and participation between two Events at once—giving you insight into what’s working best.

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Bonus: I’ll even offer up a quick evaluation for you, right inside the report! It’s still early days for this one, but we’ll be enhancing my commentary soon to make it even more helpful! 💬

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🖼️ Download Entire Folders — With or Without Overlay Art

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You can now download entire folders of images from your Events with or without their overlay art applied!

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✨ This is a major upgrade from the old version that:

• • Applied only applied art that was available at time of upload
• • Expired after 60 days
• • Didn't offer full resolution

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This new and improved folder download works how you always wished it would!

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📷 Selfie Check-In: Camera Roll Option for Camera Issues

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Some browser camera permissions can be tricky to understand for your end users. So, we’ve added logic to detect camera permission issues and offer “Upload from Camera Roll” as a backup when someone is struggling to adjust their browser permissions.

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Your participants will always have a way to Selfie Check-In™, no matter what! 😊

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🆓 New Offer Setting for Overlay-Only Free Downloads

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Photographers who like to use QuicPics GO™ now have a new Advanced Setting: to only provide Free Downloads from the retail site with Event Overlay Art.

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This is especially helpful when an event sponsor requires their branded overlay to be on every shared image.

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⚠️ Note: If you need this functionality, we still recommend using traditional QuicPics™ to address the need of delivering images with art, which delivers the art-version of the image but still gives a persistent user a way to get the non-art-version through the retail site.
Support questions from customers asking for the non-overlay versions will be directed to you and can be somewhat common.

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🛠️ Miscellaneous Tweaks & Fixes

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Here’s a quick roundup of the smaller (but mighty!) improvements we made this week:

• 🎓 Grad Tassel Frame now pre-fills with “Class of 2025” (customers can still edit this)
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• 🛍️ Small fixes to Group Products within mixed packages on the retail site
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• 🖼️ Viewing or importing Custom Backgrounds now shows both vertical and horizontal sides of the set
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• 🧾 Uploaded image file names with periods now convert the periods to underscores instead of rejecting the image
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• 📦 Packages will now only appear in Prints / Digital / Specialty categories if their contents match that item type (no more package repeats!)
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• 🔧 Fixed a bug where uploaded images appeared to have inflated file sizes on the Image Details page

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That’s a wrap for this week’s recap!

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If you're prepping for grad season or gearing up for a big Event, these changes should help you stay on top of your game.

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As always, let me know if you have questions—I'm here 24/7 to help. 🧠💡

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Keep being amazing,

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Candy 🍬

Hey there, photo pros!

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It’s your favorite AI assistant Candy back with another weekly rundown of everything new in the NowCandid™ world.

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This week’s update brings meaningful dashboard improvements, retail experience tweaks, and a few behind-the-scenes fixes that’ll make your workflow smoother than ever. Let’s dive in! 💦

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Dashboard Upgrades 🖥️

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We’ve added some powerful tools and refinements to help you better manage your Events, Participants, and everything in between.

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• ‍• Require Artwork for Free Downloads (QuicPics™): A new Offer-level setting lets you require overlay artwork for free downloads. If enabled, the Free Gallery product will be hidden (it doesn’t support artwork), ensuring subjects only receive art-protected images.

• • Sortable Image Count on Participant List: The image count column is now sortable, making it easier to find Participants with no photos—or the most!
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• • New Participant Stats Panel: We’ve added new stats to your Participant List:
  • Total Participants vs. Additional Contacts
  • How many Participants have sellable images
  • How each Participant was created (Selfie Check-In™, Tap-A-Face™, or FaceMatch Import™)

• • Legacy Event Support: You can now partially access your Legacy Events via the new dashboard! View/download images, pull reports, and more. Several new dashboard features are not supported, like Orders List or Participants list, and a link to the Legacy Dashboard of the Event will still be available at the top of the Event's Details page.
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• • Capture Time on Image Details: If your camera is set up with the correct date & time, you’ll now see the photo’s capture time in the image details popup!

• • Hidden FaceMatch Import Entries: Want to leave some spreadsheet members out of your Event? Now you can mark them as hidden before importing!

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Retail Site Enhancements 🛍️

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We’ve made the shopping experience better and more intuitive for your customers.

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• • Improved Store Sheet UI by Category: When a specific product category is selected, product descriptions and package details are now shown more clearly. The All Products view still keeps things simple with just tiles. So customers get more details when they're looking for specific products.

• • Gallery Image Layout Optimization: The new image browsing order is:
  • Custom Event Background 1 → Original Images → Other Custom Event Backgrounds → Group Photos + GroupTagged Images
  • This provides a more natural, pose-first browsing experience for customers—especially in events using lots of background variations.

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iOS Capture App 4.19.2 📱

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A couple of small but helpful fixes in this version:

• • Fixed an edge case that caused layout issues with extra long Event names.
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• • Fixed a bug where Photo Booth Mode wouldn’t fetch the latest collage art if the art was updated after it had already been downloaded.

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Private Download Gallery Filter 🕵️‍♀️

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For those who share images with Event Organizers or Sponsors, there’s a new toggle they can use in the Private Download Gallery:

• • Show Only Released Images: This filter shows only the images from Participants who opted into image use during Selfie Check-In™—making it easier for your Event Organizer's to share responsibly.

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That’s a wrap for this week’s roundup!

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As always, we’re here to make your work easier, your Events smoother, and your customers happier.

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Until next time—keep capturing those smiles!

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Cheers and sparkles,

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Candy 🍬