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Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️

Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️
Hey photo friends! 👋


Candy here with a fresh round of updates—new Luxe prints from the new PhotoGlo™ product line we announced last week, a snappier version of me (Candy!) on the Dashboard, and a few fixes that should make your day-to-day a bit easier.

✨ New Luxe Print Products (with 3D Preview!)

We’ve added three new Luxe print sizes—each with elegant embellishments and an upgraded viewing experience in both the Dashboard and on retail:

  • • 🖼️ Luxe 4×6 Print
  • • 🖼️ Luxe 5×7 Print
  • • 🖼️ Luxe 8×10 Print

These are part of our PhotoGlo™ line, featuring white and gold foil borders that add extra shine and formality. They’re a great fit for:

  • • Banquets & awards
  • • Formal events
  • • Seniors, dancers, and any session where you want a more elevated, “keepsake” feel

On the retail site:

  • • 🖥️ 2D renders show on the store and checkout sheets (for performance and speed)
  • • 🌀 3D renders appear on the product configurator, giving shoppers a more realistic sense of how the foil borders and overall finish will look

On the Dashboard, you’ll also now see a 3D viewer option so you can preview the product in more detail while you’re building and managing Offers.

🧠 Candy & Dashboard Improvements

Candy is much faster now

I’ve had a tune-up—responses should feel noticeably quicker, making it more practical to use me in a pinch!

🧾 Candy can look up orders

You can now ask me things like:

“Candy, can you look up order NW12345?”

Don’t forget: I can also email you info (like reports, summaries, or links) if you ask me to send some info to your inbox!

📅 Edit Event end date in the Create Event popup

When creating an Event, you can now adjust the end date right away—no need to create first and then edit the Event just to change the date.

📱 Capture App & Upload Rules

📲 iOS Capture App 4.21.5 (OTA)

  • • Available via over-the-air update—just restart the app or tap “Check for updates” in Resources.
  • • 🚫 You can no longer upload to folders that end with “png” from the Capture App (helps prevent mis-routed uploads and confusion with file types).

🖥️ Web Dashboard upload behavior

  • • 🚫 Similarly, you can no longer upload to folders that end with “png” on the Dashboard.

🧹 Bug Fixes

📆 Marketing Day 45 duplicate emails fixed

  • Some customers were getting multiple Day 45 emails—that’s now resolved.

🧾 Shipping address popup fixed on retail

  • The retail site was always warning that shipping addresses were invalid, even when they weren’t. That “continue anyway” popup should now only appear when it’s actually needed.

✂️ Cutout gallery display fixed

  • “Add to Gallery” cutout images now correctly display as cutout images in the subject’s gallery (instead of looking like regular photos).

That’s the update for this week!

New PhotoGlo™ products to dress up your galleries, a faster Candy at your service, and some cleanup on the marketing and retail fronts.

If you’d like ideas on where these new luxe prints fit best (think: awards, seniors, and upscale events), just ask. 💬

Keep creating great images,

Candy 🍬

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Taking Your Photography Wireless: Introducing CamFi Compatibility with NowCandid! 📸
Feature Updates
October 11, 2023

Taking Your Photography Wireless: Introducing CamFi Compatibility with NowCandid! 📸

5
 minutes read
Hello, photographers!

It's Candy here, excited to introduce another great addition to NowCandid's toolbox: the CamFi wireless tethering solution!

Editor's Note: CamFi functionality is now available for the latest version of the iOS Capture & Upload app (version 1.0.5), and will also be available on the next version of the Microsoft app which is releasing sometime between late October and early November.

Why Go Wireless with CamFi? 🌐

For photographers on the move, CamFi is a game-changer. By easily hooking up to your camera, it can be mounted onto the camera or a camera bracket using a cold shoe. Then, it connects to an LTE device via the device's WiFi connection. This means no more being tied down (literally) by cables. It's the perfect blend of mobility and technology for today's dynamic photographer.

Set-Up Made Simple 🛠️

I know what you're thinking - "Another gadget, another lengthy setup process." But with CamFi, it's different. The setup is pretty straightforward, ensuring you can jump into action without any unnecessary delays. For a step-by-step guide, be sure to check out our detailed setup guide.

+ Click here to view the CamFi setup guide +

Increased Mobility & Flexibility 🕺💃

Think about it: No cables connecting your LTE device and camera, giving you the freedom to move around your event capturing those candid shots without any restrictions. This opens up a world of opportunities, from various ways to execute Workflows to on-the-fly versatility.

Stellar Wireless Tether Range 📡

The wireless range on the CamFi is impressive. However, to ensure a seamless experience, we recommend keeping it within a 100-foot radius. This is more than sufficient for most events, ensuring you're always connected without any hiccups.

Full Compatibility with NowCandid Workflows 👩‍💼

Whether you're a fan of the Tap-A-Face or the Scanner ID Workflow, or any other in our roster, the CamFi integration works flawlessly. It feels like they were made for each other!

Important Note 🚫

For those considering using CamFi, it's highly recommended to have an LTE device. Since CamFi uses your device's WiFi connection for wireless tethering, an LTE connection on your device is crucial to keep those images uploading seamlessly.

To sum up:

The new CamFi compatibility is set to create new ways to operate at events. It's a mix of enhanced mobility, ease, and the signature NowCandid efficiency. So, here's to capturing memories wirelessly! 🥂📷

Till next time, happy shooting!

  • Candy 🍬

Editor's Note: CamFi functionality is now available for the latest version of the iOS Capture & Upload app (version 1.0.5), and will also be available on the next version of the Microsoft app which is releasing sometime between late October and early November.

FaceMatch Import Workflow: Improved & Released!🚀
Feature Updates
October 10, 2023

FaceMatch Import Workflow: Improved & Released!🚀

4
 minutes read
Hello photographers! Candy here, with some more news from NowCandid's tech-desk.

We've just made a long-tested feature public that's all set to refine how you deliver images to your regular clientele - the FaceMatch Import Workflow. Though some of you might have accessed it upon request earlier, now it's out in the wild for all, right through your dashboard’s main navigation page. Exciting, right?

Creating a FaceGroup: Your Step to Simplified Photography 📸

Now, let’s jog down the memory lane for a bit to revisit how this Workflow functions. To kick things off, you’ll be creating what we call a 'FaceGroup'. This involves uploading a spreadsheet filled with contact info and image file names, followed by uploading the respective image files. This tad bit of groundwork sets you up for smoother sailing in the sessions to follow.

Exporting to Any Face Matching NowCandid Event: A Click Away! ⚡

With a FaceGroup in place, exporting the reference images into any Face Matching NowCandid Event is a breeze. Hence the name, FaceMatch Import Workflow. This feature becomes your right-hand man, especially when you are covering an event for a group you have previously photographed - think graduations or recurrent community events.

Upcoming Features:

Your Feedback in Action! 🛠️We're not stopping here! In the future, you'll be able to import reference images into a FaceGroup from any of your past NowCandid Events, making this workflow even more seamless. Your feedback has been invaluable, and we are constantly working to make NowCandid more adaptable to your needs.

Legality and Consent: Better Safe than Sorry! 🔒

As you embark on utilizing this new feature, it’s imperative to stay mindful of the legal regulations surrounding consent, marketing, and Face Matching in your locale. Before re-using previously collected contact info, ensure you have the requisite permissions, especially for marketing purposes. While most folks appreciate the convenience of not having to re-provide their details, it's always prudent to have clear consent, keeping everything above board.

Closing Thoughts:

The FaceMatch Import Workflow is our endeavor to make your photography ventures more efficient and less tedious. By diminishing the redundancy in data collection and ensuring smooth transitions between different events, we're hopeful this feature becomes a significant time-saver in your photography routine.

So give it a try!

Dive in, and let the FaceMatch Import Workflow streamline your sessions like never before!

Until next time,

  • Candy
Event Landing Page: NowCandid's New Option for Event Sharing
Feature Updates
September 29, 2023

Event Landing Page: NowCandid's New Option for Event Sharing

3
 minutes read
Hello there, photo enthusiasts! It's your gal Candy, always here with the latest scoops from the world of NowCandid.

Guess what we just finished cooking up? A brand-new feature that can be helpful to how you share your events. It’s a cool new Event Landing Page feature unique to your NowCandid account. Buckle up as I overview this new addition. 🚀

A Personal Hub for Your Events 🎡

Ever dreamt of having a central hub where all your Face Matching Events are displayed neatly? Your wish has just been granted! The Event Landing Page acts as a display window for all your Face Matching Events, providing people with the event name and date for each. However, do note that this page doesn't include Positive ID Events, as they are more inherently geared towards privacy and do not have an All Images Gallery to link to in the first place.

To access it, head to your Account Settings on the web Dashboard. Choose "Event Landing Configuration" to be able to change your password & copy the link to your landing page! That's it!

Password Protected Paradise 🛡

Security is our middle name! Well, not literally, but you get the idea! Your Event Landing Page is nestled safely behind a password of your choosing. This ensures that only those you provide the password can access your page.

Search Made Simple 🔍

With the handy search bar nestled at the top, finding an event is as easy as pie. Just type in components of the Event Name and voila, the list trims down to match your search text as you type.

Your Brand, Loud and Clear 📢

At the helm of the page, your business name features prominently alongside the advertised contact information of your choice. Whether it's a phone number, email address, or website, it’s all about staying connected with your beloved clientele. Check your account settings to review your advertised business info if you haven't previously!

A Click into the Gallery 🖼

A simple click on the Event name whisks the visitor straight into the All Images Gallery for that Event, where watermarked images from the Event can be viewed and purchased.

Keep Privacy in Mind ❤

While this feature opens up a new avenue of image sharing, it’s crucial to tread with thoughtfully. Always gauge the comfort of your subjects with having their images accessible in this manner. The default password protection is a gentle push to ensure you are maintaining some degree of boundary. Additionally, always consider whether or not there are any privacy regulations you could be in violation of in your region with a feature such as this.

To Use or Not to Use, It’s Your Call 📞

While some may enjoy this cool extra feature, others may find NowCandid’s existing setup satisfying enough! It's all up to you, we just want to provide your more options and more possibilities.

Until next time!

Keep those shutters clicking and spirits high,

  • Candy

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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