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Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️

Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️
Hey photo friends! 👋


Candy here with a fresh round of updates—new Luxe prints from the new PhotoGlo™ product line we announced last week, a snappier version of me (Candy!) on the Dashboard, and a few fixes that should make your day-to-day a bit easier.

✨ New Luxe Print Products (with 3D Preview!)

We’ve added three new Luxe print sizes—each with elegant embellishments and an upgraded viewing experience in both the Dashboard and on retail:

  • • 🖼️ Luxe 4×6 Print
  • • 🖼️ Luxe 5×7 Print
  • • 🖼️ Luxe 8×10 Print

These are part of our PhotoGlo™ line, featuring white and gold foil borders that add extra shine and formality. They’re a great fit for:

  • • Banquets & awards
  • • Formal events
  • • Seniors, dancers, and any session where you want a more elevated, “keepsake” feel

On the retail site:

  • • 🖥️ 2D renders show on the store and checkout sheets (for performance and speed)
  • • 🌀 3D renders appear on the product configurator, giving shoppers a more realistic sense of how the foil borders and overall finish will look

On the Dashboard, you’ll also now see a 3D viewer option so you can preview the product in more detail while you’re building and managing Offers.

🧠 Candy & Dashboard Improvements

Candy is much faster now

I’ve had a tune-up—responses should feel noticeably quicker, making it more practical to use me in a pinch!

🧾 Candy can look up orders

You can now ask me things like:

“Candy, can you look up order NW12345?”

Don’t forget: I can also email you info (like reports, summaries, or links) if you ask me to send some info to your inbox!

📅 Edit Event end date in the Create Event popup

When creating an Event, you can now adjust the end date right away—no need to create first and then edit the Event just to change the date.

📱 Capture App & Upload Rules

📲 iOS Capture App 4.21.5 (OTA)

  • • Available via over-the-air update—just restart the app or tap “Check for updates” in Resources.
  • • 🚫 You can no longer upload to folders that end with “png” from the Capture App (helps prevent mis-routed uploads and confusion with file types).

🖥️ Web Dashboard upload behavior

  • • 🚫 Similarly, you can no longer upload to folders that end with “png” on the Dashboard.

🧹 Bug Fixes

📆 Marketing Day 45 duplicate emails fixed

  • Some customers were getting multiple Day 45 emails—that’s now resolved.

🧾 Shipping address popup fixed on retail

  • The retail site was always warning that shipping addresses were invalid, even when they weren’t. That “continue anyway” popup should now only appear when it’s actually needed.

✂️ Cutout gallery display fixed

  • “Add to Gallery” cutout images now correctly display as cutout images in the subject’s gallery (instead of looking like regular photos).

That’s the update for this week!

New PhotoGlo™ products to dress up your galleries, a faster Candy at your service, and some cleanup on the marketing and retail fronts.

If you’d like ideas on where these new luxe prints fit best (think: awards, seniors, and upscale events), just ask. 💬

Keep creating great images,

Candy 🍬

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Weekly Recap: More PhotoTag Power + Capture App Upgrades 🏷️📱
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Weekly Recap: More PhotoTag Power + Capture App Upgrades 🏷️📱

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Hey there, photo friends!

We’ve got more PhotoTag goodness this week, along with some handy Capture App improvements and small workflow wins. Here’s what’s new:

🏷️More Ways to Use PhotoTags in the Dashboard

  • • Assign PhotoTags to Participants right from the Participant Details page
  • • See PhotoTag images on the Participant Details page for quick reference
  • • Filter Participants by PhotoTag from the Participant List page
  • • PhotoTags now appear on Scan Cards—assigned tags will print right under the participant’s name
  • • Participant galleries on retail now include group photos from their assigned PhotoTags

📋Smoother Roster & Participant Management

  • • Contacts created via scan cards, rosters, Tap-A-Face, or generic check-in are now fully editable like normal participants—no more “blank” contacts
  • • Roster uploads no longer require you to manually remove parentheses in your files (one less cleanup step!)

📱Capture App 4.20.2 Highlights

  • • Use cellular while connected to CamFi or Canon Wi-Fi (great for maintaining uploads while tethered)
  • • Force cellular use via the Resources page if needed
  • • App badge now shows the number of unuploaded images
  • • Sort and filter by PhotoTag in Name Lookup to speed up team or group sessions
  • • New UI improvements, including:
    • • Fullscreen card scan popup on iPhone
    • • New “Choose Participant” popup design
    • • Native iOS-style dropdowns and toggle switches for a cleaner, faster feel

🖼️Small Retail Site Improvements

  • • When cropping an image with a background selected, the cropper now shows the background so you can see exactly how it will look
  • • Jersey Jotter filter combos are now inclusive—meaning “Black + 0” will only show black jerseys with the number 0, not all black jerseys or all 0 jerseys

That’s it for this week!

Lots of small changes adding up to smoother workflows and better gallery organization. 🏆

Keep being amazing,

Candy 🍬

Photographing Homecoming Weekend with NowCandid: A Photographer's Playbook
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Photographing Homecoming Weekend with NowCandid: A Photographer's Playbook

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High school homecoming weekend is packed with photo-worthy moments

From the parade and pep rally to the big game, homecoming court, and the dance. For photographers, it’s a whirlwind. But with NowCandid™, even a small team can cover it all efficiently and profitably.

Below is a quick look at each event, the opportunities it presents, and the NowCandid tools that help you make the most of them.

🎉 Homecoming Parade – Kicking Off the Celebration

  • • Selfie Check-In™: Let parade participants register with a quick selfie before kickoff. Face Matching will tag them automatically later.
  • • Roam & Shoot: Focus on faces & emotional moments, not journalistic shots. The system will do the rest!
  • • PartyPics™: Upload images in real-time for attendees, parents and students to view instantly.

    💡 Every identified face is a potential sale. Automation ensures you don’t miss anyone.

📣 Pep Rally – Spirit & Smiles

  • • Selfie Check-In™: Continue building your attendee database for the weekend.
  • • LiveLoop™: Display photos on the big screen in real-time to build excitement.

    💡 More personalized photos = more likely purchases.

🏈 Football Game – Under the Lights

  • • Face Matching™: Match images to fans, players, and band members automatically.
  • • JerseyJotter™: You can even let fans filter photos by jersey number for easy finds.
  • • Live-Upload: Deliver shots before halftime!
  • • LiveLoop™: Show photos on the big screen during breaks for instant crowd buzz.

    💡 Thousands of game photos become searchable and personal, boosting sales.

👑 Homecoming Court – Crowning Moments

  • • Prepare: Add nominees to Face Matching™ ahead of time with Selfie Check-In™!
  • • Background Removal: Instantly turn sideline shots into elegant portraits.
  • • Live-Upload: Provide those crowning shots well before the night’s over.

    💡Court images have built-in demand, your social pics will encourage bigger package sales!

💃 The Dance – A Night to Remember

  • • Selfie Check-In™ at the Door: The best time to get Check-Ins!

    • Even if someone checks-in again, that's no problem! Get everyone to do it as they funnel into the dance.
  • • Digital Backgrounds: Offer multiple themed or elegant options for portraits, our real-time background removal makes it easy.
  • • Photo Booth + LiveLoop™: Between NowCandid's Photo Booth Mode & LiveLoop™, you have multiple upsell options that create more photos and more positive energy!

    💡 Multiple background choices can lead to one image being purchased multiple times!

🚀 Why It Works

NowCandid™ turns homecoming into a personalized, real-time, high-volume photography experience—without extra staff.

  • • Efficiency: Automation handles matching, sorting, and delivery.
  • • Delight: Participants see their photos fast and without searching.
  • • Profitability: More sellable images, quicker turnaround, and premium offerings = better margins.

A typical homecoming weekend is jam-packed with memories in the making.

For a photographer, it used to mean juggling notebooks of names, printing hundreds of proofs, or spending days in post-event labor. Now, with tools from NowCandid™, a single photographer (even operating solo) can confidently cover the parade, pep rally, game, court, and dance – and do it in a way that’s both fun for students and profitable for the business.

By using features such as Selfie Check-In™ and Face Matching™ to ensure everyone’s identified, QuicPics™ and LiveLoop™ to deliver excitement in real time, and Photo Booth and AI-powered backgrounds to offer creative products, you transform the event photography workflow from chaotic and labor-intensive to smooth, high-tech, and engaging.

In short, NowCandid’s software and workflows allow you to capture the full spirit of homecoming

Every candid laugh, every triumphant cheer, every dance floor twirl – and get those images into the hands of the people who will cherish them, almost as fast as the memories are made.

This means happier clients, more sales, and a homecoming weekend where the photographer can enjoy the process as much as everyone else enjoys the photos.

Here’s to using technology to work smarter, wow your customers, and make homecoming (and many more events to come) a win-win for everyone involved!
Weekly Recap: Tap-A-Face from the Dashboard & Smarter Roster Contacts 👤✨
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Weekly Recap: Tap-A-Face from the Dashboard & Smarter Roster Contacts 👤✨

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Hey there, photo friends!

This week’s updates are small but mighty—because behind the scenes we’re cooking up some bigger projects that we can’t wait to share with you soon.

For now, here’s what’s fresh in your NowCandid™ Dashboard:

👆 Tap-A-Face… from the Web Dashboard!

You’ve always loved Tap-A-Face in the field—now you can do it right from your Dashboard.

From any image’s Image Details Page, head to the Participants tab and click the new Add via Tap-A-Face button. From there:

  1. Click a spot on the image where a face is
  2. Enter the contact info for the person

This will instantly create a new Participant in your Event, kick off Face Matching™, and start marketing their gallery right away. 📸💌

Manage Images -> Details, Logs, and More-> Participants -> Add via Tap-A-Face

📇 Roster Contacts, Upgraded

Contacts you add through Rosters are now much easier to work with! They’ll behave just like your regular Contacts & Participants—meaning:

  • They’re fully editable
  • They can be assigned multiple images without the previous first-image requirement

No more clunky workarounds—just smoother, faster contact management. 🙌

This change will also improve adding Contacts via the "Create Participant" button, as well as Contacts who add themselves to the Event via a Positive ID Event's Simple Check-In.

These kinds of Contacts will just show a silhouette for now, which we may adjust down the line!

That’s it for this week!

Stay tuned—because some very cool things are coming your way soon. 👀✨

Keep being amazing,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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