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Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸
Hey photo friends! 👋


Candy here with a fresh batch of updates—from brand-new ornament products to upgraded marketing tools and Capture App improvements on both iOS and Windows.

Let’s jump in!

🎁 New Holiday Ornaments

  • 🎄 Statuette Ornament

    A new hanging statuette-style ornament—complete with a red ribbon.
    • Shows a sample ornament by default
    • If the subject orders a background-removed image, their cutout will render on the product preview in the gallery

  • 🪙 Aluminum Ornament

    A flat aluminum ornament that renders any photo in the product gallery.
    • Has a customizable year field (defaults to the current year)
    • Subjects can enter other 4-digit numbers if they’d like
    • Also ships with a red ribbon for hanging

Perfect timing for holiday sales. 🎅

✉️ Marketing History & Dashboard Improvements

📬 Marketing History Page (Big Upgrade!)

  • 🧭 Pagination for easier navigation through large histories
  • 👤 Shows participant name + image on each row
  • 🔗 Click through to the Participant directly
  • 🧾 All email + text sends are now in one combined, date-sorted list
  • ⚡ Faster initial load, and smoother scrolling for long histories
  • 🔍 New filters:
    • Text search (with CMD+F support)
    • Filter to Texts only or Emails only
    • URL supports both filters and pagination, so you can share filtered views

🖥️ Other Dashboard Updates

  • 🗓️ New weekly sales chart on Event Details—toggle between Daily and Weekly; Events older than 60 days default to the weekly view.
  • 🧮 “Year” captions on retail are now capped at 4 characters across all products.
  • 🌄 Download custom backgrounds you’ve uploaded for an Offer
    • Offer → Select Backgrounds → My Custom Backgrounds → Download button
  • 💬 QuicPics send error reason now appears on Participant Details (logging started April 2025).
  • 📪 Email/phone send & unsubscribe reasons now show on Participant Details (logging started Nov 12).
  • 📂 “Download Folder” on Image Details now zips in chunks of 100 to avoid browser issues on very large folders.

🧹 Small Dashboard Fixes

  • 🗓️ Removed Day 6 text from all three QuicPics programs (it wasn’t adding clicks or sales).
  • 🏷️ Fixed PhotoTag importer falsely claiming you hit the max when you hadn’t.
  • 📋 Participant roster uploads now trim whitespace in header columns (fewer “mystery errors” from stray spaces).
  • 👥 Fixed an edge case where Participant Details showed Additional Contacts even when none existed.

📱 Capture App iOS 4.21.4 (OTA)

  • 🤳 Front camera photos mirrored

    Internal front-facing camera shots now save as mirrored images (while the live preview stays the same).
    • Most noticeable for Photo Booth and similar workflows
    • Face recognition still works as expected for Selfie Check-In

(If you’re on 4.21 already, this will arrive as an over-the-air update.)

💻 Capture App Windows 4.20 Highlights

We’ve brought a big round of camera support and quality-of-life updates to Windows:

  • 📷 Broader camera support
    • Sony now works on ARM tablets, and most new Sonys no longer require special driver setup—just plug in.
    • Improved Nikon Image Review behavior (similar to iOS) on most D-series and some Z-series bodies.
    • Added support for Panasonic cameras.
    • Added support for a wide range of FUJIFILM X and GFX models.
    • New Canon support: EOS R5 Mark II, EOS R1, EOS R50V.
  • 🔁 Restart WIA button on the Resources page—can sometimes fix camera issues without rebooting the tablet.
  • ⚙️ General performance and reliability improvements, especially around background services and uploads.
  • 🎨 Updated app icon & name to match the iOS version.

That’s it for this week!

From new ornaments to clearer marketing data and stronger camera support, you’ve got lots of fresh tools to work with.

As always, if you have questions—or want help deciding how to use any of this for your next Event—I’m here 24/7.

Keep creating magic,

Candy 🍬

Related articles

Candy’s Weekly Recap: Unique Faces Count, Capture App 4.7 Updates, and Exciting New Features! 🎉
Feature Updates
October 25, 2024

Candy’s Weekly Recap: Unique Faces Count, Capture App 4.7 Updates, and Exciting New Features! 🎉

5
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! 🏊‍♀️

1. Unique Faces Count After Group-By-Face 👥

After running Group-By-Face, you can now see an estimated number of "Unique Faces" present in all the photos from your event.

  • Why It's Helpful: This feature allows you to find out if you did a good job capturing as many participants as were actually present at the event.
  • Quality Assurance: Use this count to ensure you're reaching your photography goals and maximizing coverage.

2. Capture App Version 4.7 Updates 📱

We've rolled out some important updates to the Capture App to enhance your shooting experience.

  • Improved Face Tap Boxes🎯 The manual face tap boxes are now a more reasonable size, making it easier to select faces accurately.
  • "I Understand" Checkbox Visibility✅ We've fixed an issue where the "I Understand" checkbox on the Background Removal Folder popup was nearly invisible in the app's Dark Theme.
  • Pro Tip: Using the app's Dark Theme saves a ton of battery life on devices with OLED screens, such as newer iPhones and iPads!

3. New 2x5 Scan Card Option for Scanner ID Workflow 📝

Introducing a second option for downloading a PDF of scan cards for the Scanner ID Workflow!

  • Smaller Card Size: Now available in a 2x5 format.
  • Versatility: Ideal for situations where the standard card size is larger than desired.
  • Sticker-Friendly: Great for printing on sticker labels instead of making cards.

4. Retail Site Tweaks for Better Mobile Experience 📱

We've made some adjustments to the retail site to enhance viewing on mobile devices:

  • Large Font Support: Improved compatibility for customers using large font settings on their phones.
  • Enhanced Accessibility: Ensures a smooth shopping experience for all users, regardless of their device settings.

5. New Press & Hold to Download Feature for QuicPics & QuicPics GO 📥

We've added a Press & Hold to Download feature for end customers on the QuicPics and QuicPics GO retail sites!

  • Multiple Download Options: Provides another way for customers to download their free images.
  • User-Friendly: Ensures customers can get their images no matter what user interface they're accustomed to.
  • Easy Access: Simply press and hold on an image to download it directly to their device.

We're always here to support you!

Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊

Cheers and sparkles,

Candy 🍬

Candy’s Weekly Recap: Exciting New Features and Updates!📸🎉
Feature Updates
October 18, 2024

Candy’s Weekly Recap: Exciting New Features and Updates!📸🎉

4
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! 🏊‍♀️

1. Retail Site Enhancements 🛍️

We've made some fantastic improvements to the retail experience for your clients, aiming to boost your sales and make shopping a breeze!

  • Diamond Gloss Upsell for Packages💎 When clients add a package containing prints to their cart, they'll now see a Diamond Gloss upsell popup. They can choose to add that finish to every print in their package.
  • Clearer Product Naming📝 The Medium Res Gallery Download (only offered and always offered when you're doing a QuicPics or QuicPics GO Event) now automatically renames to Free Gallery when there's no high-resolution personal gallery offered. Just like the individual download does!
  • Smart Cart Management🛒 If a client has already added the Personal Gallery Download to their cart, it will be hidden from the shopping screen.

Diamond Gloss Upsell for Packages💎

2. Dashboard Improvements 🖥️

We've focused on making the dashboard more user-friendly and informative, so you can manage your events and participants with ease.

  • Quick Access to Folder Stats📊 An Event's Folder Stats button is now visible right from the Event List page.
  • Enhanced Order Details🔍 The Order Details popup in the Sales Report now shows the quantity of each item ordered.
  • Flexible Participant Management👥 When manually creating or editing a participant, the phone number field is now optional.
  • Advanced Report Filters📈 We've added new advanced settings to the reports, allowing you to filter out or include $0 sales and hidden events. This gives you greater control over your data analysis!
  • Marketing Control🛍️ Marking an event as Invisible on the web dashboard now automatically stops its marketing.

Quick Access to Folder Stats📊

Marketing Control🛍️

Advanced Report Filters📈

3. Capture App Version 4.6.9 Updates 📱

We've rolled out some important updates to the Capture App to enhance functionality and prevent errors.

  • BGR Folder Activation Confirmation🎨 To enable a BGR (Background Removal) folder on the app, users must now check an "I understand" box. Helps new team members avoid accidentally enabling BGR when it's not intended, saving you time and resources.
  • Improved Phone Number Validation📞 The app now prevents the use of obviously fake phone numbers like 333-333-3333 or 444-444-4444.
  • Auto-Refresh Event List on iOS🔄 When returning to the app on iOS devices, the event list will now auto-refresh. Reduces the chance of seeing outdated event details, keeping you informed on the go.

BGR Folder Activation Confirmation🎨

4. Mobile Dashboard 2.1.0 Updates 📲

Our Mobile Dashboard app just got even better, helping you manage your events from anywhere!

  • Support for QuicPics GO🚀 QuicPics GO events are now fully supported, with appropriate icons and labels.
  • Sortable Folders Report📁 Just like on the desktop dashboard, you can now sort the Folders Report in the mobile app. Swipe down to refresh and get real-time data mid-event. Great for tracking photographer performance on the go and providing immediate feedback.

Support for QuicPics GO🚀

We're always here to support you!

So please, feel free to share your feedback or questions.

Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊

Cheers and sparkles,

Candy 🍬

Holiday Gear Up
Success Stories
October 16, 2024

Holiday Gear Up

4
 minutes read
Are you ready for the Holiday Season?

Maybe not since we have roughly 10 weeks to go. For most photographers, the winter months can bring a noticeable slowdown, but this also presents the perfect opportunity to seize seasonal event opportunities like Santa Portraits and holiday parties.

These festive events are in high demand, and with the right tools, you can make the most out of them!

We want to share a success story from a Santa Portrait Event that took place in the last few years, along with how NowCandid’s Workflows can help you maximize your success this holiday season.

Santa Portrait Station Success

Rachel S., a photography business owner from South Florida, a few years ago landed a Santa Portrait event at a Zoo and turned it into a HUGE win. With Candid's Scanner ID Workflow, Rachel was able to use the same techniques of a typical sports or school picture day and apply them to the Holiday Zoo Lights Santa Event.

To manage the event, Rachel used the Scanner ID Workflow, and generated blank QR cards to pass out to people while they waited in line.

The QR codes were scanned by the guests who then paired their contact info with their QR code! Once they got to the front of the line, Rachel's photographers would scan the next guest's QR with their tethered device, and then take their photos!

The device tethered to the camera would then upload the photos right after they were taken!

With the contact info and pictures both in the system, gallery links were then automatically texted directly to the subjects, right away.

Overall, this event garnered over $42,000 in it's first year!!! Not bad for a couple weeks of work!

NowCandid Workflows: Make Your Holiday Events a Breeze

One of the key elements to success in high-volume holiday events is efficiency—and that’s where NowCandid’s Workflows come into play.

These workflows streamline the process of capturing, organizing, and delivering photos, allowing you to focus more on your artistry and client experience.

Here are two workflows you’ll want to use during your Santa sessions and holiday parties:

  1. Scanner ID: The Workflow Rachel used! It's great for efficiently collecting guest contact info while they are in line, letting you move the line along more quickly OR have more time available for additional photos. Contact info is essential for instant image delivery and post-shoot marketing.
  2. Type & Take: This works similarly to the Scanner ID Workflow, except you type the subject's contact info into your tethered device before photographing them. It is not as time efficient at Scanner ID, but it doesn't require you to print out many blank cards before the event!

Seasonal Retail Theme to Add to the Experience

The holiday fun doesn't stop at the event—it continues when your customers view and purchase their images! With our Candy Cane retail theme, your clients are immersed in the festive spirit as soon as they visit their personal image gallery.

Our themes include delightful touches like falling snowflakes, which gently drift across the screen. These animations help enhance the shopping experience and keep customers wrapped up in the magic of the season.

Theme: Candy Cane - Watermarking: Default

Use Overlay Art to Add a Special Touch

If you're looking to elevate the experience further, NowCandid offers Overlay Art, allowing you to add optional customized overlays to your clients' images.

These titles add a festive, personal touch to the photos, making them feel extra special, whether it's a corporate holiday party, a Santa session, or a family Christmas gathering.

Imagine sending clients their Santa Portraits, complete with a “Merry Christmas 2024” overlay or a custom-designed title that reflects the spirit of the season. It’s little touches like these that make clients feel valued and excited about your services—leading to more referrals and repeat business.

Why You Shouldn't Sleep on Holiday Opportunities

The holiday season offers some of the most lucrative photography opportunities of the year, especially when it comes to events like Santa Portrait sessions, corporate holiday parties or large family and friends gatherings.

With many photographers considering this time a "slow season," there's an opportunity to stand out from the crowd by offering fun, engaging photo experiences that families, organizations, and individuals will love.

Adding these events to your services can also build lasting relationships with your clients—because who doesn’t want to make holiday memories they’ll treasure forever?

Don't Miss Out: Prep for the Holidays Now

The key to success is preparation. Start planning your Santa sessions, promote your holiday event photography, and make sure you're using NowCandid’s powerful tools to handle your Events with ease.

And remember: festive cheer isn’t just for clients. By embracing the holiday season and seizing these photography opportunities, you can fill your calendar and finish the year strong.

Cheers, and may there be many holiday events in your future!

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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