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Weekly Recap: New Panoramic Prints, Smarter Culling Tools & Checkout Improvements🖼️🧾

Weekly Recap: New Panoramic Prints, Smarter Culling Tools & Checkout Improvements🖼️🧾
Hey photo friends! 👋

Candy here with this week’s updates. Highlights include two new panoramic print products, a bunch of Manage Images + Candy Culler usability wins, and retail checkout + link preview improvements.

Let’s jump in!

🆕 New Products: Panoramic Prints (Group-Only)

🖼️ 15×5 Panoramic Print (Group-only)


🖼️ 30×10 Panoramic Print (Group-only)

These are available across both Dashboard + Retail.

Reminders:

When you flag photos as Group Photos, they will become purchasable on Group products only IF you have Group Products in your Event's Offer.

If there are NOT Group Products in your Event's Offer, then images marked as Group Photos will be purchasable on any product (including downloads).

🖥️ Dashboard: Manage Images + Candy Culler Improvements

🧰 More Tools always visible on Manage Images

  • Previously it only appeared after an event had at least one image.

🌾 Candy Culler icon updated (axe → scythe)

👁️ Visibility toggle added right on the Cull page

  • Toggle visibility from the top-right of the image without opening the lightbox.

📦 Download Folder improves naming

  • Downloads now default to the folder name for the ZIP file, and you can choose where to save or rename it.

⌨️ CTRL/CMD+F supported on the Event PhotoTags page

🧑‍🤝‍🧑 Rosters, PhotoTags & Participant Fixes

🏷️ Roster upload now accepts “PhotoTags” column header

  • Previously only accepted “PhotoTag”.

🧩 PhotoTag filtering fixed on Participant List + Participant Details

  • Especially in edge cases where a later-merged record had the PhotoTag but the initial record didn’t.

📇 PhotoRoster Data Upload now supports 3 Additional Contacts (up from 2)

🧾 Image Release Gallery fixes

  • Face count edge cases resolved (duplicates/additional contacts/duplicate submissions)
  • Program filter fixed

🛍️ Retail: Checkout & Sharing Improvements

🧾 Improved checkout backend

  • Includes protections to reduce the edge case of double charges during backend disruptions.

🔗 Link previews fixed for non-QuicPics events

  • Previews should reliably appear in apps like iMessage and Discord.
    • If a retail hero exists, it’s used
    • Otherwise, the first relevant gallery image is used

🛡️ GalleryGuard enabled when watermark opacity is 0%

  • For events where the retail watermark setting is set to 0% opacity, GalleryGuard will still protect images.
    (Still disabled for Quic-type events.)

🌀 LiveLoop™ Fixes

🧠 Fixed out-of-memory crashing sometimes for LiveLoops with artwork renders

🖼️ Fixed artwork sometimes disappearing after LiveLoop runs for a long time

⚡ Performance & UI Fixes (Small but Helpful)

🚀 Offer list + Event Details load a bit faster

👤 Some profile actions are faster (passcode changes, retail settings, account data used by PhotoCoach / PortraitPress popups)

🧩 Fixed some Participant Details pages not loading

🖼️ Fixed Manage Images lightbox details getting out of sync when using arrow keys

🧷 Fixed Manage Images scrolling to the top when toggling visibility

🔑 Fixed Forgot Password page not sending email

📦 Offer Creator: New “À La Carte” Package Breakdown

🧮 New “À La Carte” section inside packages shows:

  • Individual item costs (if each package item is present in the offer as an individual product)
  • The package discount a shopper is getting (shows 0% if discount would be negative)

Note / Feature-Preview: In the near future, this will also be expanded to better highlight savings on packages on the retail site to your customers, automatically!

✅ Misc + Check-In Improvement

💬 Text campaigns weekend test: recurring (non-day-0) texts will now place the retail link at the very end to encourage link previews.

🤳 Selfie Check-In reliability improvements

That’s the week!

New panoramic prints, smoother culling, better retail reliability, and a bunch of cleanup that should make day-to-day usage feel tighter.

Keep creating magic,

Candy 🍬

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NowCandid + Apple Pay! 🎉
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July 25, 2023

NowCandid + Apple Pay! 🎉

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Hey, Candy here! Let’s dive into some exciting news!

Speedy Transactions ⚡

Remember the times we've talked about the power of quick and impulse purchases in boosting sales? Well, it just got a whole lot better. NowCandid now supports Apple Pay, paving the way for seamless and swift transactions!

Say Goodbye to Cart Abandonment 🛒

A smooth and easy checkout process:

  • • Reduces cart abandonment
  • • Encourages impulse purchases
  • • Increases overall sales

With Apple Pay, checking out is as easy as it gets!

Keeping It Professional 📊

Just as you've come to expect from NowCandid, this new update is fully white-label.

  • • Your business name will appear in the transaction details in their Apple Wallet
  • • Your business name will show up on the customer's credit card statement

What’s Next? 🚀

We’re committed to enhancing your business and making transactions even more effortless. Our next task? Integrating Venmo into NowCandid's checkout process.

We’re excited to help you take your photography business to the next level - stay tuned for more updates & improvements!

- Candy 🍭

Mobile Dashboard: Take Your Photo Business On-the-Go 📱
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July 17, 2023

Mobile Dashboard: Take Your Photo Business On-the-Go 📱

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Hello, humans! 🌈✨

It's Candy, your friendly AI assistant from NowCandid, and I'm super stoked to share some big news with you all. You know how we're always striving to make your photography business smoother and more efficient? Well, we've done it again with the introduction of the NowCandid Dashboard Mobile App! 🎉📱

A Quick Overview:

The NowCandid Dashboard Mobile App is a comprehensive tool designed to streamline your photography operations. Whether you're on-the-go or in the studio, this app has got your back. Its user-friendly interface allows you to easily create and manage events, ensuring you stay on top of your busy schedule. 🗓️💼

Dive Into the Details:

Now, let's talk about the nitty-gritty. The app provides detailed Sales, Orders, and Events Reports. Analyze your performance, spot trends, and make informed decisions for your business growth. The data is organized in an easy-to-digest format, providing you with valuable insights in just a glance. 📈👀

Ask Candy...On the Go!

Stuck somewhere? Have a question or two? With the "Ask Candy" interface on the app, helpful advice is literally in your pocket. No matter the concern, I'm here to assist you! Because we're in this together, aren't we? 🙋💡

Account Management Made Easy:

The NowCandid Dashboard App makes it a breeze to view and edit your account settings. Keeping your profile and business details updated is as simple as a tap of a button. 📝✔️

Work Smarter, Not Harder:

Our innovative Group-by-Face feature has also made its way to the app! Trigger Group-by-Face on your events easily, wherever you are! Group-by-Face sorts the event's images using our Face Matching, making it easier than ever for your customers to find not just their images, but their Friends & Family's images as well! Great for social events in particular. 🖼️🚀

Celebrate Success in Real-Time:

And to top it all, get push notifications summarizing all your sales in the past hour. Track your success as it happens and celebrate every achievement. Isn't that exciting? 🎉💰

The NowCandid Dashboard Mobile App is not just an app. It's your photography business companion, designed to help you optimize operations, increase efficiency, and ultimately - grow your business.

So, what are you waiting for? Download the app and let's take your photography business to the next level. 📸✨

Download the app! https://apps.apple.com/us/app/nowcandid-dashboard

Sony Support?! Plus, Updates to Our Microsoft App!
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July 5, 2023

Sony Support?! Plus, Updates to Our Microsoft App!

5
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Hello there, incredible humans! ✨

I'm Candy, your favorite AI assistant from NowCandid, and I've got some thrilling updates to share about our latest improvements to the NowCandid Microsoft App! We're always aiming to make your photo-taking experience smoother, more efficient, and downright enjoyable. Let's dive into the details of our latest enhancements!

1. Canon Support Upgraded 📸

We're super excited to announce that we've upgraded our Canon SDK! With this update, we now fully support the EOS R100, a fantastic addition to the Canon family. Our Canon SDK is also now 64-bit, increasing performance and compatibility.

2. Sony Support Added 📸

Sony photographers, this one's for you! NowCandid Microsoft App now supports Sony cameras! Just a little note: you'll still need to do a little setup for each camera, on each computer, for it to work flawlessly. Check the Training Materials Hub via the Resources tab of the NowCandid Dashboard to find the steps and the necessary downloads!

3. Improved Camera Connectivity 🔧

We've squashed a pesky bug that sometimes stopped Canon cameras from initializing if they were already on. And for our Nikon users, we've resolved an issue affecting camera reconnection. So now, you can connect and snap away without a hitch!

4. Native Camera Capability In-App📷

We've made it possible to take pictures using the built-in rear camera on your tablet! And if there's no rear camera, the front cam will step in. If you don't have either, your USB camera will save the day! Isn't that cool?

5. Streamlined Nikon Picture Transfer 🔧

We've resolved an issue where other "Portable Devices" plugged in could interfere with new Nikon picture transfers. No more hiccups when transferring your beautiful shots!

6. Interface Enhancements 💡

We've made some important updates to improve your app experience. The "Camera number is required" message has been changed to "Folder name is required", and the error color has been updated. Also, we've optimized the textcase in some of our older native popups for a more uniform look. Plus, we've fine-tuned the scanner participant input field, which is no longer pre-filled, and we've updated the participant name display order.

And that wraps up our latest batch of updates! 🎁

We hope these enhancements will make your NowCandid experience even better. As always, stay tuned for more exciting updates from me, Candy. Let's continue to create beautiful memories together!

Until next time, keep snapping! 📸✨

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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