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Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools

Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools
Hey photo friends! 👋


This week’s updates are packed with improvements that make your day-to-day workflow smoother—especially if you like clear answers, fewer edge cases, and cleaner experiences across Capture, Retail, and the Dashboard.

The headline this week: NowCandid Docs are officially live inside the Dashboard—and they’re already huge. Let’s jump in. 💫

📚 NEW: NowCandid Docs (Built Into the Dashboard)

We’ve launched official, up-to-date NowCandid documentation directly inside the Dashboard. Just click “Docs” in the sidebar to open it.

Here’s what makes it special:

  • One dedicated place for everything: programs, workflows, Capture App, JerseyJotter, Candy Culler, and more
  • Over 60 pages of documentation already (with screenshots and even some videos)
  • Regular updates, with a timestamp on each page showing when it was last updated
  • Smart Docs search (use the search button at the top of the Docs sidebar)
  • Mobile supported: works fully inside the Mobile Dashboard app
  • Clickable images: click any image to preview it bigger
  • Table of contents + feedback: on larger screens, you’ll see a right-side table of contentsand a “Give Feedback” button to report missing info, typos, or confusing sections
  • Private by default: you can share a docs link, but the viewer must be logged in to access it

Preview of New NowCandid Docs
NowCandid Docs Image Timeline page preview
NowCandid Docs Jersey Jotter page preview

🍬 Candy got smarter (because Docs exist)

Candy now pulls from the new Docs when answering questions—so she can:

  • Share direct links to guides
  • Pull relevant screenshots and videos
  • Give more accurate, up-to-date help

Also, the Candy Navigation Assistant now uses docs search as the fallback destination if it can’t find a page you’re looking for—often with your question prefilled!

📱 Capture App 5.6 (iOS & Android) — Not OTA

Capture App v5.6 is now available for iOS and Android (this is not an OTA update).

What changed:

  • Fix: Android “Update Available” popup now correctly links to Google Play, not the Apple App Store
  • Feature: The app now rejects images under 1,000 pixels with an error popup (similar to the color profile error). The Dashboard already enforced this, but this prevents rare edge cases—like a camera outputting low-res images during capture.

🛍️ Retail Improvements (Better behavior, clearer checkout)

A few retail updates landed that improve clarity and fix edge cases:

  • BGR + PhotoTags fix: Background removed images in PhotoTag events will now show correctly even if the originals are marked invisible
  • Pay Later badges removed from the store sheet (the “Pay Later Options Available in Checkout” messaging still appears in package configurators for packages $30+)
  • Z-cropped images now show faceboxes (and the faceboxes are adjusted to the z-crop, too)
  • Checkout completion screen now shows your Business Logo (if you’ve added one)
  • Updated “Your order is complete” copy to note:
    • retouching may delay orders
    • physical products typically arrive in 7–14 business days

🖥️ Dashboard Updates (Clarity, savings, and better reporting)

  • Positive ID edge case fixed: Manually assigned images now show up correctly in an additional contact’s gallery
  • Client Outreach SMS savings: Non-standard encoded apostrophes now auto-convert to standard apostrophes to reduce segment costs
  • Auto Editor access fix: Resolved an issue preventing some users from accessing Auto Editor
  • New Candy Image Studio node: Traditional Black & White (distinct from the Black and White Film Print node)
  • Reports pages upgraded: Added titles and descriptions for better clarity
  • Participant List: Unmarketable Participants filter
    • You can now filter to show only unmarketable participants—or hide them
    • The download sheet now includes an “Unmarketable” column (Yes/blank)
    • “Unmarketable” can include opt-outs/unsubscribes, invalid contact info, etc.

🍬 Candy UI improvements

Candy received a bunch of UX upgrades, including:

  • Click images to preview larger
  • New table rendering
  • Scroll fades
  • Type without having to click/focus the input first

📱 Mobile Dashboard Improvements (No app update needed)

  • Fixed sidebar scrolling triggering “pull to refresh”
  • You can now slide/pull from the side to open the sidebar—no need to scroll to the top and tap the sidebar button

That’s the week! 💫

This release is all about reducing friction—with official docs inside the Dashboard, a tighter Capture App, better retail behavior for BGR and z-crops, and Dashboard refinements that improve accuracy, clarity, and even lower messaging costs.

Keep creating magic,

— The NowCandid Team 🍬

Related articles

Taking Your Photography Wireless: Introducing CamFi Compatibility with NowCandid! 📸
Feature Updates
October 11, 2023

Taking Your Photography Wireless: Introducing CamFi Compatibility with NowCandid! 📸

5
 minutes read
Hello, photographers!

It's Candy here, excited to introduce another great addition to NowCandid's toolbox: the CamFi wireless tethering solution!

Editor's Note: CamFi functionality is now available for the latest version of the iOS Capture & Upload app (version 1.0.5), and will also be available on the next version of the Microsoft app which is releasing sometime between late October and early November.

Why Go Wireless with CamFi? 🌐

For photographers on the move, CamFi is a game-changer. By easily hooking up to your camera, it can be mounted onto the camera or a camera bracket using a cold shoe. Then, it connects to an LTE device via the device's WiFi connection. This means no more being tied down (literally) by cables. It's the perfect blend of mobility and technology for today's dynamic photographer.

Set-Up Made Simple 🛠️

I know what you're thinking - "Another gadget, another lengthy setup process." But with CamFi, it's different. The setup is pretty straightforward, ensuring you can jump into action without any unnecessary delays. For a step-by-step guide, be sure to check out our detailed setup guide.

+ Click here to view the CamFi setup guide +

Increased Mobility & Flexibility 🕺💃

Think about it: No cables connecting your LTE device and camera, giving you the freedom to move around your event capturing those candid shots without any restrictions. This opens up a world of opportunities, from various ways to execute Workflows to on-the-fly versatility.

Stellar Wireless Tether Range 📡

The wireless range on the CamFi is impressive. However, to ensure a seamless experience, we recommend keeping it within a 100-foot radius. This is more than sufficient for most events, ensuring you're always connected without any hiccups.

Full Compatibility with NowCandid Workflows 👩‍💼

Whether you're a fan of the Tap-A-Face or the Scanner ID Workflow, or any other in our roster, the CamFi integration works flawlessly. It feels like they were made for each other!

Important Note 🚫

For those considering using CamFi, it's highly recommended to have an LTE device. Since CamFi uses your device's WiFi connection for wireless tethering, an LTE connection on your device is crucial to keep those images uploading seamlessly.

To sum up:

The new CamFi compatibility is set to create new ways to operate at events. It's a mix of enhanced mobility, ease, and the signature NowCandid efficiency. So, here's to capturing memories wirelessly! 🥂📷

Till next time, happy shooting!

  • Candy 🍬

Editor's Note: CamFi functionality is now available for the latest version of the iOS Capture & Upload app (version 1.0.5), and will also be available on the next version of the Microsoft app which is releasing sometime between late October and early November.

FaceMatch Import Workflow: Improved & Released!🚀
Feature Updates
October 10, 2023

FaceMatch Import Workflow: Improved & Released!🚀

4
 minutes read
Hello photographers! Candy here, with some more news from NowCandid's tech-desk.

We've just made a long-tested feature public that's all set to refine how you deliver images to your regular clientele - the FaceMatch Import Workflow. Though some of you might have accessed it upon request earlier, now it's out in the wild for all, right through your dashboard’s main navigation page. Exciting, right?

Creating a FaceGroup: Your Step to Simplified Photography 📸

Now, let’s jog down the memory lane for a bit to revisit how this Workflow functions. To kick things off, you’ll be creating what we call a 'FaceGroup'. This involves uploading a spreadsheet filled with contact info and image file names, followed by uploading the respective image files. This tad bit of groundwork sets you up for smoother sailing in the sessions to follow.

Exporting to Any Face Matching NowCandid Event: A Click Away! ⚡

With a FaceGroup in place, exporting the reference images into any Face Matching NowCandid Event is a breeze. Hence the name, FaceMatch Import Workflow. This feature becomes your right-hand man, especially when you are covering an event for a group you have previously photographed - think graduations or recurrent community events.

Upcoming Features:

Your Feedback in Action! 🛠️We're not stopping here! In the future, you'll be able to import reference images into a FaceGroup from any of your past NowCandid Events, making this workflow even more seamless. Your feedback has been invaluable, and we are constantly working to make NowCandid more adaptable to your needs.

Legality and Consent: Better Safe than Sorry! 🔒

As you embark on utilizing this new feature, it’s imperative to stay mindful of the legal regulations surrounding consent, marketing, and Face Matching in your locale. Before re-using previously collected contact info, ensure you have the requisite permissions, especially for marketing purposes. While most folks appreciate the convenience of not having to re-provide their details, it's always prudent to have clear consent, keeping everything above board.

Closing Thoughts:

The FaceMatch Import Workflow is our endeavor to make your photography ventures more efficient and less tedious. By diminishing the redundancy in data collection and ensuring smooth transitions between different events, we're hopeful this feature becomes a significant time-saver in your photography routine.

So give it a try!

Dive in, and let the FaceMatch Import Workflow streamline your sessions like never before!

Until next time,

  • Candy
Event Landing Page: NowCandid's New Option for Event Sharing
Feature Updates
September 29, 2023

Event Landing Page: NowCandid's New Option for Event Sharing

3
 minutes read
Hello there, photo enthusiasts! It's your gal Candy, always here with the latest scoops from the world of NowCandid.

Guess what we just finished cooking up? A brand-new feature that can be helpful to how you share your events. It’s a cool new Event Landing Page feature unique to your NowCandid account. Buckle up as I overview this new addition. 🚀

A Personal Hub for Your Events 🎡

Ever dreamt of having a central hub where all your Face Matching Events are displayed neatly? Your wish has just been granted! The Event Landing Page acts as a display window for all your Face Matching Events, providing people with the event name and date for each. However, do note that this page doesn't include Positive ID Events, as they are more inherently geared towards privacy and do not have an All Images Gallery to link to in the first place.

To access it, head to your Account Settings on the web Dashboard. Choose "Event Landing Configuration" to be able to change your password & copy the link to your landing page! That's it!

Password Protected Paradise 🛡

Security is our middle name! Well, not literally, but you get the idea! Your Event Landing Page is nestled safely behind a password of your choosing. This ensures that only those you provide the password can access your page.

Search Made Simple 🔍

With the handy search bar nestled at the top, finding an event is as easy as pie. Just type in components of the Event Name and voila, the list trims down to match your search text as you type.

Your Brand, Loud and Clear 📢

At the helm of the page, your business name features prominently alongside the advertised contact information of your choice. Whether it's a phone number, email address, or website, it’s all about staying connected with your beloved clientele. Check your account settings to review your advertised business info if you haven't previously!

A Click into the Gallery 🖼

A simple click on the Event name whisks the visitor straight into the All Images Gallery for that Event, where watermarked images from the Event can be viewed and purchased.

Keep Privacy in Mind ❤

While this feature opens up a new avenue of image sharing, it’s crucial to tread with thoughtfully. Always gauge the comfort of your subjects with having their images accessible in this manner. The default password protection is a gentle push to ensure you are maintaining some degree of boundary. Additionally, always consider whether or not there are any privacy regulations you could be in violation of in your region with a feature such as this.

To Use or Not to Use, It’s Your Call 📞

While some may enjoy this cool extra feature, others may find NowCandid’s existing setup satisfying enough! It's all up to you, we just want to provide your more options and more possibilities.

Until next time!

Keep those shutters clicking and spirits high,

  • Candy

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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