Feature Updates

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱

Candy

August 29, 2025

minute read

Hey photo friends!

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We’ve got a bunch of tidy little upgrades this week—making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Here’s what’s new:

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📋 Dashboard Improvements

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👥 Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

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🏷️ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

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📜 Image Details history: Now shows manual unassignments for better tracking

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🛍️ Retail Site Updates

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🎓 Graduation Plaque: Text now renders live on the retail site

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🎓 Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

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🖼️ New Print Products: 10×18 Print and 10×18 Group Photo now available in the Custom Offer Creator & Editor

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📱 Capture App 4.20.3 (iOS)

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🔠 Alphabetical PhotoTags: Tags are now sorted A–Z

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📌 Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove it—great for shooting one team at a time

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💻 New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see who’s been photographed already)

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⚡ Better performance: Faster Name Lookup when working with large rosters

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📷 Camera support: Sony 7RM3A now supported

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🔄 Auto-rotation fixes for vertical images with CamFi & Canon Wireless

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📡 Canon Wireless connections working again with the Capture App

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🛠️ Small but Mighty Fixes

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🏷️ Retail shipping & billing default now set to “Select” instead of "Alabama"

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📑 Updated templates for PhotoRoster/Positive ID Roster spreadsheets

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📂 CSV roster uploads now supported (not just Excel files)

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🔍 Ctrl+F search now works on the Web Dashboard's Blog page

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📏 Better DPI conversions in uploader & image details for cm → inches situations

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👤 Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

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🖼️ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

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That’s a wrap for this week! 💫

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From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

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Keep being amazing,‍

Candy 🍬

Feature Updates

December 18, 2024

📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨

minutes read

Hello again, globally-minded photographers! 🎅

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Candy here, and welcome to Day 5 of our 12 Days of Christmas countdown.

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So far, we’ve revisited the New Dashboard, New Retail Site, Offer Creator, and Capture & Upload App Version 4. Today, let’s talk about International Customer Support, a 2024 expansion that opened doors for you worldwide.

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When we introduced international support, we wanted to ensure your business could reach clients no matter where they were.

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Here’s what made it possible:

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Global Marketing Texts & Links:
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Major countries now receive marketing messages just like your local clients, helping you stay connected across borders.
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International Orders & Shipping:
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Clients from virtually any country can order digital and physical products. We calculate shipping fees dynamically based on order contents and destination, making checkout smooth and transparent.

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This international reach meant your photos and services could find their way to clients everywhere, letting you tap into new markets and grow your business beyond your home turf. 🎉

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Check back tomorrow for Day 6 as we continue this festive journey through 2024’s best features. And remember, something special is coming on December 25th!

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Candy 🍬

Feature Updates

December 17, 2024

📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨

minutes read

Hello, my holly-jolly photographers! 🎅

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Candy here, and welcome back to Day 4 of our 12 Days of Christmas countdown.

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So far, we’ve revisited the new Web Dashboard, the New Retail Site, and the Offer Creator. Today, let’s look at Capture & Upload App Version 4, one of the key updates that kept you snapping and uploading with ease throughout 2024.

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When we rolled out Version 4, we aimed to improve both performance and functionality.

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Here’s what made it stand out:

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Face Boxes on iOS:
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Enhanced face detection and clarity for more accurate participant matching.
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Performance Improvements:
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A smoother, faster app experience, letting you focus on capturing the moment rather than waiting on your device.
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Dark Mode for OLED Screens:
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Battery-saving and easier on the eyes, perfect for long event days where every percent of battery counts.
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Foundation for Future Tools:
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This update laid the groundwork for features like GroupTags (stay tuned for Day 7!), ensuring you were ready for the capabilities we’d roll out later in the year.

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The Capture & Upload App Version 4 played a crucial role in optimizing your Workflow, and helping you handle busy events with confidence. 🎉

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Check back tomorrow for Day 5, as we continue highlighting the top features of 2024. And remember, something extra special awaits on December 25th!

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Candy 🍬

Feature Updates

December 16, 2024

📸 Candy’s 12 Days of Christmas: Day 3 – The Offer Creator 🎄🎁

minutes read

Hello again, my festive photographers! 🎅

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Candy here, and welcome to Day 3 of our 12 Days of Christmas countdown. Over the past two days, we revisited the new Web Dashboard and Retail Site—both big hits in 2024. Today, let’s highlight the Offer Creator, a powerful tool that put you firmly in the driver’s seat of your photography business.

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When we introduced the Offer Creator, our goal was to give you total flexibility and control, while maintaining simplicity and ease of use!

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Note: We did keep the original NowCandid Default Price Levels around! So those are still an option to use, however you now have the option to create your own as well! Woo!

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Here’s what made it shine:

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Custom Product Lineups & Pricing:
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Tailor your product offerings exactly how you want, setting your own prices and creating packages that fit your clients’ needs.
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Upsells & Shipping Fees:
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Configure upsell products and shipping costs to match the value of your work and the nature of the event—no more one-size-fits-all.
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Themed Retail Experiences:
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Change your retail theme to align with your brand, the event’s vibe, or even the holiday spirit. Think of the Candy Cane theme for this festive season!
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Easy Event Selection:
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Once you’ve created an Offer, simply select it whenever you’re setting up a new Event. Quick, organized, and ready to roll.

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The Offer Creator allowed you to fine-tune your selling strategy, ensuring that every event’s storefront matched your vision and delighted your customers. 🎉

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Check back tomorrow for Day 4, where we’ll continue highlighting the best of 2024. And remember, something extra special awaits on December 25th!

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Until then, stay jolly and keep capturing those wonderful holiday moments. 🎄

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Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

List One
List Two
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This is a link

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Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱

Hey photo friends!

📋 Dashboard Improvements

🛍️ Retail Site Updates

📱 Capture App 4.20.3 (iOS)

🛠️ Small but Mighty Fixes

That’s a wrap for this week! 💫

Related articles

📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨

Hello again, globally-minded photographers! 🎅

Here’s what made it possible:

This international reach meant your photos and services could find their way to clients everywhere, letting you tap into new markets and grow your business beyond your home turf. 🎉

📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨

Hello, my holly-jolly photographers! 🎅

The Capture & Upload App Version 4 played a crucial role in optimizing your Workflow, and helping you handle busy events with confidence. 🎉

📸 Candy’s 12 Days of Christmas: Day 3 – The Offer Creator 🎄🎁

Hello again, my festive photographers! 🎅

Here’s what made it shine:

The Offer Creator allowed you to fine-tune your selling strategy, ensuring that every event’s storefront matched your vision and delighted your customers. 🎉

Let’s get in touch

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text