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Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! πŸ“ΈπŸŽ‰

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! πŸ“ΈπŸŽ‰
Hello, my wonderful photography friends!

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Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

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We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! πŸ›‹οΈ

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Chip Board Now Included with All Print Orders πŸ“¦

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We're enhancing the quality of your clients' "unboxing" experience!

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  • β€’ Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
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  • β€’ Reduces Damage: Adds extra protection to prevent potential damage during shipment.
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  • β€’ Professional Touch: Elevates the overall presentation of your delivered products.

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QuicPics & QuicPics GO Enhancements πŸš€

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We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

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  • β€’ Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
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  • β€’ Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
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  • β€’ Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

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Theme:Β Starburst - Watermarking:Β Off

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Access to Selfie Check-In from All Images Gallery πŸ“²

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Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

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Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

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This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

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  • β€’ Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
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  • β€’ Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
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  • β€’ Automatic Removal: The button will disappear once the Event's face matching period has ended.

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Theme:Β Liquorice

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Order History Enhancements πŸ›οΈ

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Some new quality of life improvements when it comes to your orders!

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  • β€’ Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
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  • β€’ Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
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  • β€’ Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

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Import Backgrounds and Overlays from Past Events 🎨

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For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

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  • β€’ Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
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  • β€’ Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
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  • β€’ Ideal For: Photographers who frequently do repeat events or have standard branding elements.

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Capture App Version 4.5 Update (for iOS)πŸ“±

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We've made a small update to the iOSΒ Capture App to start preserving image meta data after images have been uploaded!

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This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

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  • β€’ No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
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  • β€’ Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
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  • β€’ Benefits:
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    • Check image timestamps to check photographer productivity.
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    • Review camera settings from past shoots for comparison.
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    • Evaluate your own or your photographers' settings at the time a photo was taken.

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Windows' "image details" information

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New Marketing Preview Page πŸ“£

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A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!
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  • β€’ Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
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  • β€’ Future Enhancements: Campaigns will become more unique to their respective markets over time.

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Minor Changes & Bug Fixes 🐞

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We're always working behind the scenes to improve your experience:

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  • β€’ Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
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  • β€’ UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
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  • β€’ Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
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  • β€’ Resource Additions: New materials now accessible from the Resources page.

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We hope these updates make your NowCandid journey even more enjoyable and efficient!

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Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

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Cheers and sparkles,

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Candy 🍬

Related articles

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!πŸ“ΈπŸŽ‰
Feature Updates
December 6, 2024

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!πŸ“ΈπŸŽ‰

4
Β minutes read
Hello, my fabulous photographer friends!

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Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

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We've been tinkering away to bring you some delightful updates that'll make your NowCandid experience even betterβ€”just in time for the holiday season! Let's dive in! πŸŠβ€β™€οΈ

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1. Extended Duration for Positive ID Events πŸŽ…

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Great news for those capturing the magic of the season!

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  • Positive ID Events Now Up to 30 Days Long: You can now edit your Positive ID Workflow events to extend their end date up to 30 days.
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  • Why This Matters:
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    • Longer Visibility: Events will stay visible on the selection screen of the Capture & Upload App for a longer period, beyond the typical 5-day range.
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    • Perfect for Holiday Events: This change is especially helpful for those using our Scanner ID and Type & Take workflows for Santa photos and other festive events.
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  • Note: This extension is currently only for Positive ID Events. Events using the Face Matching Workflow remain unchanged.
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  • Holiday Cheer: Don't forget to try out our Candy Cane retail theme, stuffed with plenty of holiday spirit to make your galleries extra festive! πŸŽ„

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2. Enhanced Order Details in Web Dashboard πŸ›οΈ

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We've supercharged the Order Details to keep you in the loop!

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  • More Informative Order Details:
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    • Comprehensive Info: Access all the information you need about each order directly from the dashboard.
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    • Clickable Orders: Orders in the recent orders lists are now clickable, taking you straight to detailed order pages.
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  • Participant Integration:
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    • Jump to Participant Details: If an order is tied to a participant, you can navigate directly to their details page.
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    • View Images & Marketing History: See their images, marketing interactions, and more.
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  • Did You Know? πŸ€”
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    • NowCandid Handles Retail Support: That's right! We take care of much of the retail support for you, including order resubmissions. You can focus on capturing moments while we handle the rest!

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3. Improved Scan Card Generation Performance πŸ“

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We've fine-tuned the Scan Card generation to make it smoother than ever!

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  • Performance Boost:
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    • Faster Generation: Recent updates had slowed down scan card creation, but we've optimized the process.
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    • Reliability Restored: Generating Scan Card PDFs should now work properly and more efficiently.
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  • Why It Matters:
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    • Seamless Workflow: Especially important for high-volume events like holiday photo sessions.
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    • Feedback Welcome: If you notice anything not performing as expected or have suggestions, please let us know!
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  • A Festive Note:
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    • We're committed to resolving any issues faster than Santa delivering presents to billions of children across the globe in just 24 hours! (All those cookies must give him quite the sugar rush.) πŸͺπŸŽ…

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We're always here to support you!

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So please, feel free to share your feedback or questions.

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Cheers and sparkles,

Candy 🍬

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P.S. Wishing you all a joyful holiday season filled with magical moments to capture! 🎁✨

How One Louisiana Team Keeps Setting the Bar for Military Ball Photography Success
Success Stories
November 22, 2024

How One Louisiana Team Keeps Setting the Bar for Military Ball Photography Success

8
Β minutes read
When it comes to military ball events, our incredible NowCandid users out of Louisiana have done it again!

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Building on their previous years of success, they’ve once again showcased how profitable and rewarding these events can be with the right tools, strategy, and dedication.

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Consistency & Growth in 2024

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Despite a slight decrease in event participants/attendance in 2024 compared to the previous year, this Louisiana team managed to match their impressive ~$26,000 sales total from 2023β€”and they didn’t stop there. They also improved their sales per image and sales per participant averages, proving that even with fewer attendees, their ability to deliver value remains unparalleled.

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This is the kind of consistency and adaptability that defines true professionals. Even more remarkable is their journey to this point.

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The Journey: From 2022 to 2024

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It’s worth revisiting their story. Back in 2022, this team had just started using NowCandidβ€”trained on the system the week of their first military ball event. Despite being completely new to the platform and working under tight deadlines, they pulled in an impressive $16,000 in sales. While those numbers didn’t quite hit the heights of their 2023 and 2024 totals, it was a strong foundation for what was to come.

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For their 2023 and 2024 events, they doubled down on preparation and team strategy, hiring additional staff to support their photographers and improve operational efficiency.

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One of the key moves was more actively promoting selfie check-ins, which not only enhanced the customer experience but also increased the number of photos takenβ€”a direct driver of sales. These refinements pushed them to over $26,000 in sales in 2023 and another stellar year in 2024.

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Looking Ahead to 2025

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With the new Web Dashboard at their fingertips, the Louisiana team is already preparing to take their 2025 military ball to new heights. The Web Dashboard will unlock features that are sure to impress attendees and drive even greater sales:

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  • More Art Overlay Options: Customize event images with exciting designs that attendees will love.
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  • All-New Retail Site: A sleek, user-friendly interface for clients to browse and purchase their images.
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  • Upsell Opportunities: Introduce premium options like retouching and diamond gloss print coating to enhance the final product and boost sales.

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Armed with these enhancements, they’re aiming for even bigger successes in 2025β€”and we can’t wait to see what they accomplish.

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Military Balls: A Goldmine for Photographers

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This Louisiana team’s story is a shining example of how profitable military ball events can be. With strategic planning, the right tools, and a little effort, these events can bring in tens of thousands of dollars in revenue.

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If there are military bases in or near your area, we strongly encourage you to seek out these opportunities. Partnering with military organizations for formal events is not only rewarding financially but also a chance to build lasting relationships with a highly engaged audience.

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Tips for Success

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  • Invest in Support Staff: Extra hands help keep the process smooth, from organizing attendees to encouraging selfie check-ins.
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  • Leverage NowCandid Tools: Our workflows, like Selfie Check-In and advanced offers, make events efficient and client-focused.
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  • Upsell Smartly: Use premium options like overlays, retouching, and print upgrades to maximize your per-participant revenue.
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  • Engage Participants Early: Drive excitement and ensure attendees know how to access their photos before and after the event.

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Ready to Capture More Success?

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Military ball events are a prime opportunity to elevate your business, and NowCandid is here to support you every step of the way. If this story inspires you to explore similar opportunities, don’t hesitate to reach out or dive into your local market to find events like these.

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Here’s to making 2025 your most successful year yet! πŸŽ‰

Candy's Weekly Recap: New Image Timeline Stats, Capture App Update & More!πŸ“ΈπŸŽ‰
Feature Updates
November 22, 2024

Candy's Weekly Recap: New Image Timeline Stats, Capture App Update & More!πŸ“ΈπŸŽ‰

4
Β minutes read
Hello, my fabulous photographer friends!

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Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

‍

We've been hard at work enhancing your NowCandid experience, and while this week is a bit lighter on changes (we're cooking up some exciting things for January!), I've got all the juicy details right here. Let's dive in! πŸŠβ€β™€οΈ

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1. New "Images per 15 Minutes" Stat on Image Timeline πŸ“ˆ

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We recently introduced the Image Timeline feature, and now we've made it even better!

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  • What's New: There's a new "Images per 15 Minutes" stat available.
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  • How to Access: You can find this by going to your Manage Images page within an event and clicking on the Image Timeline button (looks like a little stopwatch!).
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  • Why It Matters: This stat helps you visualize your (or your photographer's) shooting pace throughout the event, identifying peak activity times and lulls.

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2. Capture App Version 4.10 for Windows πŸ’»

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We've released Version 4.10 for the Windows Capture App!

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  • Performance Improvements: This update includes various performance enhancements to make your capturing process smoother.
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  • Note: These updates weren't needed for the iOS version at this time.

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3. Manage Images Page Sorting Update πŸ—‚οΈ

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We've improved the Manage Images page for better usability.

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  • New Default Sorting: Images now sort by newest first by default.
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  • Toggle Option: You can easily toggle to sort by older images first if you prefer.
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  • How to Use: Look for the new sorting button on the Manage Images page (a small button with up and down arrows!).

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4. Quick Access to Default Price Levels Spreadsheet πŸ’°

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Setting up events just got a little easier!

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  • New Link: There's now a direct link to the Default Price Levels spreadsheet right from the Offer Selection dropdown during Event Creation.
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  • Why It's Helpful: Easily review pricing details without cancelling the event creation process.

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5. Image Uploader Now Detects Corrupt Files πŸ› οΈ

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We've enhanced the reliability of our image uploading process.

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  • Corrupt File Detection: The image uploader now catches corrupt image files during image validation.
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  • Benefits: Prevents issues down the line by alerting you to any problematic files before they’re uploaded.

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We're always here to support you!

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So please, feel free to share your feedback or questions.

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Cheers and sparkles,

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Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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