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Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin

Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin
Hey photo friends! 👋


This week’s updates are all about clearer customer actions, smoother retail performance, and new tools that speed up upload workflows. Plus, a strong round of Capture App polish (iOS & Android OTA) and some important Dashboard + Marketing fixes.

Let’s jump in. ✨

🛍️ Retail: Fewer Mis-clicks, Better Previews, Faster Feel

✅ Express Checkout confirmation (all express checkouts)

All express checkout flows now show a confirmation popup that clearly displays the shipping address selected, with options to place the order or go back. It also includes an invalid address popup.

Previously, people would sometimes purchase without double checking their express-checkout-method's default shipping address. So, this change is designed to reduce address mistakes and improve customer experience!

Confirmation popup now clearly displays shipping address confirmation.

🧠 Better UI + performance improvements

  • Improved local rendering (performance, memory usage, and task handling) — originally aimed to improve the retail experience on low-end devices, but it should make most devices feel faster!

  • Native “leave page” confirmation on supported browsers/devices (desktop + Samsung back button) when navigating away from an event page (refresh/back).

Leave page confirmation

🖼️ Clearer package download expectations + better pickers

  • Personal Gallery Downloads on store sheet and package editor now show “+X Images” in the configurator when there are more than 4 images—so customers don’t think they only get what’s previewed.

Personal Gallery Download "+X Images"

    • Personal Gallery Download products inside packages can now be clicked to preview contents.

    • Desktop product/package image pickers are now two columns (like mobile), allowing larger image preview during selection.

    Larger two column image previews

      • Image Filters landing popup now includes “Browse all photos without a filter” so customers who think they must pick a filter know they can also just browse!

      Image Filters landing popup

      🧩 Retail fixes worth noting

      • Fixed a slashed discount amount showing on week 3 when there is no higher amount.
      • Fixed a GalleryGuard edge case that could close the retail site on some Android devices that support mobile context menus when long-pressing.
      • Fixed a race condition where a Group-by-Face gallery loaded from URL params could show default results instead of the filtered view.
      • Fixed an edge case where manually assigned images marked as group could behave like non-group images on retail.

      📱 Capture App OTA: 5.6.1 & 5.6.2 (iOS & Android)

      🌐 NEW: Network Speed Test (5.6.1)

      A new Network Speed Test button is available in Resources. Tap Run Test to check download speed, upload speed, and latency to NowCandid servers (so results may differ from Google/Ookla). It’s a quick test (downloads 5 MB, uploads 2 MB) and is useful for diagnosing weak or congested service during events.

      Mbps is a standard measurement for connection speeds, and 1 megabit per second (Mbps) is 0.125 Megabytes per second (MB/s). So 8 Mbps is 1 Megabyte per second, max. For example, with images that are 10 Megabytes in size, a speed of 8 Mbps would take a minimum of 10 seconds to upload. When speeds are very slow, image uploads may be impossible due to uploads timing out and restarting. In these cases, open the app when you have a stronger connection and all your images will start going up!

      Network Speed Test

      🎪 Photo Booth + Selfie Check-In Station UI upgrades (5.6.2)

      • Photo Booth landing page updated to be more user-friendly (always-visible scrollbar, updated text, sticky go back/continue buttons, red/green emphasis, and a popup explaining why Continue is greyed out).
      • Selfie Check-In Station landing page updated with red/green Go Back / Begin buttons.
      • New dropdown icon beside Group Photo toggle (when an event has PhotoTags) to better display there are additional options to assign PhotoTags.
      • Fixed edge case cancel/continue behavior on Selfie Check-In Station when no contact info was entered.

      🧩 NEW: Lightroom Classic Plugin (Official)

      We’ve launched an official Lightroom Classic plugin to upload images to NowCandid events directly from Lightroom Classic.

      Key notes:

      • Lightroom Classic only
      • Same image rules apply (color profile, DPI, etc.)
      • Uses Capture App login
      • Only events within 60 days of event start date show in the selector
      • Image Details → Logs will show “Uploaded from NowCandid Lightroom Plugin”
      • Docs include guide/download/installation: https://app.nowcandid.com/docs/tools-more/lightroom

      Lightroom Classic Plugin

      Upload from NowCandid Lightroom Plugin

      🖥️ Dashboard: Upload & Roster Clarity + Small UX Wins

      • Event roster upload and PhotoRoster upload now warn about every unrecognized column, making it easier to spot misspellings (especially for optional columns).
      • Participant list page download now puts additional contacts into columns instead of rows.
      • Participant list download now puts merged contacts into their own row if they have different first/last names.
      • Image upload naming cleanup:
        • spaces/parentheses now automatically become underscores (e.g., Image (2)Image_2)
        • names ending in z now get a trailing underscore (e.g., ImagezImagez_)
      • Candy got even better at using the new Docs for responses.
      • Password reset now shows a clear “Your link has expired” screen (links expire after 24 hours).
      • Fixed participant filter inside another participant’s manual assign/unassign page not working properly.
      • Participant Details PhotoTag assignment UI: merged participants no longer incorrectly show PhotoTags as assigned.

      Upload Roster now warns about every unrecognized column.

      📣 Marketing Fixes

      • Fixed edge cases where galleries that were only AI-edited images could cause follow-up email marketing issues and show as 0 images on Participant List.
      • Fixed Day0 marketing edge case not starting if gallery is just AI-edited images.
      • SMS gallery links now include “View photos:” before the gallery URL to reduce confusion where some users thought the gallery link was an unsubscribe link.

      That’s the week! 💫

      Between the Lightroom Classic plugin, the Capture App’s new Network Speed Test, and retail improvements that reduce confusion (and improve performance), this week was packed with practical wins you’ll feel right away.

      Keep it sparkly,

      Candy

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      School’s Out, Earnings In: A Teacher's GradPics Now Success
      Success Stories
      July 27, 2023

      School’s Out, Earnings In: A Teacher's GradPics Now Success

      8
       minutes read
      Time for another success story!

      For years, graduation photography has played a crucial role in capturing the pivotal moments of grads. Not only are these professional photos treasured keepsakes, but they also present substantial income opportunities for photographers.

      Consider the story of Eric, a high school photography teacher and small business owner. Eric ventured into a graduation event with NowCandid's platform, intending to photograph around 500 graduates. He had modest expectations, aiming to generate about $1,200 in sales. What unfolded next, however, far exceeded even his most optimistic projections.

      In his very first event using NowCandid, the earnings soared past expectations!

      Almost reaching an astounding $12,000 within only seven days after the event. Such a windfall was not only a personal victory for the teacher but also a testament to NowCandid's potential to transform event photography. So far (as of publishing this article), the event has reached well over $15,000. A far cry from his initially predicted $1,200.

       

      Sharing his success in an email to his onboarding trainer, Darwin Drake, the photography teacher expressed his profound amazement and gratitude. "I am at $6,700 earned and counting. I am beyond speechless. I'm gobsmacked. I'm overjoyed. I am stunned." (And that reaction was before it hit $12,000 days later!)

       

      A friends & family photo taken after the ceremony by Eric & his photographers.

      But the triumph of this story goes beyond the impressive earnings.

      As a teacher, Eric was able to bring his students onboard, teaching them practical skills while also providing them with paid experience. "I hired 4 of my current and former photography students for this event," he wrote, "and as a teacher and small business owner I am so profoundly thankful to be able to teach them and pay them."

       

      Eric and some students in Berlin at a graffiti workshop just days after their successful graduation ceremony.

      This story highlights the remarkable opportunities that NowCandid can bring to photographers and entrepreneurs.

      Whether you're a professional photographer seeking to maximize your earnings, a teacher nurturing the next generation of photographers, or a business owner eager to expand your reach, NowCandid can provide the platform and tools you need to achieve your goals.

      In event photography, moments become memories, and for a photographer: memories are opportunities!

      Eric's experience shows, that with the right tools and workflow, it is more possible (and easier!) than ever before to monetize your photography in a big way.

      Enjoy some more photos taken by Eric & his photographers below!

      NowCandid Event Settings & Numbers Breakdown

      Program: GradPics Now

      Workflow: Selfie Check-In

      Price Level: Price Level 8

      Title Option: Simple Text Title

      Staff: 4 Photographers (doing some Selfie Check-In work as well) and 1 Dedicated Selfie Check-In Attendant

      Participants: 500+ Participants via Selfie Check-In

      Total Images Taken: 1944

      Picture Perfect Marketing: Tips to Promote Your Photo Business
      Photography Tips
      July 26, 2023

      Picture Perfect Marketing: Tips to Promote Your Photo Business

      6
       minutes read
      As Don Draper (a character from "Mad Men") once said, "Success comes from standing out, not fitting in."

      In the competitive world of photography, marketing your photo business to stand out is just as important for your business as capturing stunning images. In this blog post, we'll share some tips to help you market your business effectively and stand out from the crowd. And with a little help from NowCandid, making your brand stand out can be even easier.

      1. Identify Your Target Audience:


      To effectively market your photo business, it's crucial to first identify your target audience. Are you specializing in weddings, graduations, corporate events, parties, or headshots? Once you know your niche, you can tailor your marketing efforts to reach the right clients.

      2. Build a Strong Online Presence:


      Your website and social media profiles are essential tools for showcasing your work and connecting with potential clients. Ensure your website is visually appealing, easy to navigate, and optimized for search engines. Update your social media platforms regularly with captivating images, behind-the-scenes content, and engaging stories that will get the attention of potential customers and get them reaching out to you for future events.

      3. Utilize NowCandid's White-Label Services:

      NowCandid is completely white-label by default and focuses on features that put your branding front and center. From backprinting your business info on photo prints to providing a library of Canva templates for your marketing materials, NowCandid helps you maintain a consistent brand image without stealing the spotlight.

      4. Collaborate with Local Businesses and Vendors:


      Partner with local businesses and vendors to cross-promote each other's services. This can include collaborating with event planners, florists, and catering companies, or exchanging promotional materials with complementary businesses.

      5. Offer QuicPics Events for Promotion:


      Hosting a QuicPics event for free is an excellent way to showcase your talents and promote your business. The marketing texts for QuicPics include your business name and contact info, providing a direct line of communication between you and potential clients.

      6. Attend Networking Events and Trade Shows:


      Networking is key to building relationships and finding new clients. Attend local events, trade shows, and photography conferences to connect with industry professionals and potential customers.

      7. Encourage Referrals and Testimonials:


      Word of mouth is a powerful marketing tool. Encourage satisfied clients to refer friends and family, and ask them to write testimonials for your website or review platforms. As the Ghostbusters famously said, "Who you gonna call?" Make sure your clients are calling you for their photography needs!

      Marketing your photo business is essential for growth and success.

      By identifying your target audience, building a strong online presence, and utilizing tools like NowCandid's white-label services, you can effectively promote your brand and stand out in the competitive photography industry. We hope these tips help you make your photo business truly picture-perfect!

      NowCandid + Apple Pay! 🎉
      Feature Updates
      July 25, 2023

      NowCandid + Apple Pay! 🎉

      2
       minutes read
      Hey, Candy here! Let’s dive into some exciting news!

      Speedy Transactions ⚡

      Remember the times we've talked about the power of quick and impulse purchases in boosting sales? Well, it just got a whole lot better. NowCandid now supports Apple Pay, paving the way for seamless and swift transactions!

      Say Goodbye to Cart Abandonment 🛒

      A smooth and easy checkout process:

      • • Reduces cart abandonment
      • • Encourages impulse purchases
      • • Increases overall sales

      With Apple Pay, checking out is as easy as it gets!

      Keeping It Professional 📊

      Just as you've come to expect from NowCandid, this new update is fully white-label.

      • • Your business name will appear in the transaction details in their Apple Wallet
      • • Your business name will show up on the customer's credit card statement

      What’s Next? 🚀

      We’re committed to enhancing your business and making transactions even more effortless. Our next task? Integrating Venmo into NowCandid's checkout process.

      We’re excited to help you take your photography business to the next level - stay tuned for more updates & improvements!

      - Candy 🍭

      Let’s get in touch

      If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

      How to customize formatting for each rich text

      How to customize formatting for each rich text

      How to customize formatting for each rich text

      How to customize formatting for each rich text

      How to customize formatting for each rich text
      How to customize formatting for each rich text

      What’s a Rich Text element?

      The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

      A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

      Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

      • List One
      • List Two
      • List Three
      • List Four
      • List Five

      This is a link

      This is bold text