Feature Updates

Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin

Candy

May 8, 2026

minute read

Hey photo friends! 👋

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This week’s updates are all about clearer customer actions, smoother retail performance, and new tools that speed up upload workflows. Plus, a strong round of Capture App polish (iOS & Android OTA) and some important Dashboard + Marketing fixes.

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Let’s jump in. ✨

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🛍️ Retail: Fewer Mis-clicks, Better Previews, Faster Feel

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✅ Express Checkout confirmation (all express checkouts)

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All express checkout flows now show a confirmation popup that clearly displays the shipping address selected, with options to place the order or go back. It also includes an invalid address popup.

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Previously, people would sometimes purchase without double checking their express-checkout-method's default shipping address. So, this change is designed to reduce address mistakes and improve customer experience!

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Confirmation popup now clearly displays shipping address confirmation.

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🧠 Better UI + performance improvements

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Improved local rendering (performance, memory usage, and task handling) — originally aimed to improve the retail experience on low-end devices, but it should make most devices feel faster!

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Native “leave page” confirmation on supported browsers/devices (desktop + Samsung back button) when navigating away from an event page (refresh/back).

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🖼️ Clearer package download expectations + better pickers

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Personal Gallery Downloads on store sheet and package editor now show “+X Images” in the configurator when there are more than 4 images—so customers don’t think they only get what’s previewed.

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Personal Gallery Download products inside packages can now be clicked to preview contents.

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Desktop product/package image pickers are now two columns (like mobile), allowing larger image preview during selection.

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Image Filters landing popup now includes “Browse all photos without a filter” so customers who think they must pick a filter know they can also just browse!

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🧩 Retail fixes worth noting

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Fixed a slashed discount amount showing on week 3 when there is no higher amount.
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Fixed a GalleryGuard edge case that could close the retail site on some Android devices that support mobile context menus when long-pressing.
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Fixed a race condition where a Group-by-Face gallery loaded from URL params could show default results instead of the filtered view.
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Fixed an edge case where manually assigned images marked as group could behave like non-group images on retail.

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📱 Capture App OTA: 5.6.1 & 5.6.2 (iOS & Android)

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🌐 NEW: Network Speed Test (5.6.1)

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A new Network Speed Test button is available in Resources. Tap Run Test to check download speed, upload speed, and latency to NowCandid servers (so results may differ from Google/Ookla). It’s a quick test (downloads 5 MB, uploads 2 MB) and is useful for diagnosing weak or congested service during events.

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Mbps is a standard measurement for connection speeds, and 1 megabit per second (Mbps) is 0.125 Megabytes per second (MB/s). So 8 Mbps is 1 Megabyte per second, max. For example, with images that are 10 Megabytes in size, a speed of 8 Mbps would take a minimum of 10 seconds to upload. When speeds are very slow, image uploads may be impossible due to uploads timing out and restarting. In these cases, open the app when you have a stronger connection and all your images will start going up!

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🎪 Photo Booth + Selfie Check-In Station UI upgrades (5.6.2)

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Photo Booth landing page updated to be more user-friendly (always-visible scrollbar, updated text, sticky go back/continue buttons, red/green emphasis, and a popup explaining why Continue is greyed out).
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Selfie Check-In Station landing page updated with red/green Go Back / Begin buttons.
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New dropdown icon beside Group Photo toggle (when an event has PhotoTags) to better display there are additional options to assign PhotoTags.
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Fixed edge case cancel/continue behavior on Selfie Check-In Station when no contact info was entered.

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🧩 NEW: Lightroom Classic Plugin (Official)

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We’ve launched an official Lightroom Classic plugin to upload images to NowCandid events directly from Lightroom Classic.

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Key notes:

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Lightroom Classic only
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Same image rules apply (color profile, DPI, etc.)
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Uses Capture App login
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Only events within 60 days of event start date show in the selector
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Image Details → Logs will show “Uploaded from NowCandid Lightroom Plugin”
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Docs include guide/download/installation: https://app.nowcandid.com/docs/tools-more/lightroom

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🖥️ Dashboard: Upload & Roster Clarity + Small UX Wins

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Event roster upload and PhotoRoster upload now warn about every unrecognized column, making it easier to spot misspellings (especially for optional columns).
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Participant list page download now puts additional contacts into columns instead of rows.
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Participant list download now puts merged contacts into their own row if they have different first/last names.
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Image upload naming cleanup:
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- spaces/parentheses now automatically become underscores (e.g., Image (2) → Image_2)
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- names ending in z now get a trailing underscore (e.g., Imagez → Imagez_)
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Candy got even better at using the new Docs for responses.
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Password reset now shows a clear “Your link has expired” screen (links expire after 24 hours).
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Fixed participant filter inside another participant’s manual assign/unassign page not working properly.
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Participant Details PhotoTag assignment UI: merged participants no longer incorrectly show PhotoTags as assigned.

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Upload Roster now warns about every unrecognized column.

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📣 Marketing Fixes

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Fixed edge cases where galleries that were only AI-edited images could cause follow-up email marketing issues and show as 0 images on Participant List.
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Fixed Day0 marketing edge case not starting if gallery is just AI-edited images.
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SMS gallery links now include “View photos:” before the gallery URL to reduce confusion where some users thought the gallery link was an unsubscribe link.

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That’s the week! 💫

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Between the Lightroom Classic plugin, the Capture App’s new Network Speed Test, and retail improvements that reduce confusion (and improve performance), this week was packed with practical wins you’ll feel right away.

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Keep it sparkly,

Candy

How One Night Led to $15,000 in Social Photography Sales

Success Stories

December 12, 2022

How One Night Led to $15,000 in Social Photography Sales

minutes read

Amy Lombardo, and her photography group recently sent several photographers to a military ball and at the time of writing this article, had over $15,000 in sales! To accomplish this, Amy used Now Candid’s Party Pics Now program & Tap A Face workflow with 4 photographers at the event. Several of these photographers worked photo stations with backdrops Amy provided (gray backgrounds with flags bordering the background) while other photographers roamed the party taking posed photos of the guests.

$15,000 is a lot of sales for one social event already, but it is especially impressive when you consider the fact that this was Amy’s first Now Candid event.

Amy Lombardo had this advice for those considering using Now Candid for their next event: “Keep it simple and trust the process. … When planning my first Now Candid event, I was advised to not overcomplicate things and to not get hung up on some of the more minor details. Following through with how the system is intended to work turned out very well for us!”

Thanks for trusting the process Amy! We wish you many successful events to come. To see Amy’s entire video testimonial, click the play button below.

Scanner Identification Now Available in Our Microsoft Store App

Feature Updates

December 1, 2022

Scanner Identification Now Available in Our Microsoft Store App

minutes read

We have a new update now available for the Now Candid Microsoft Store App! This update has several quality of life changes and logging improvements, but the main change is that Scanner Identification has finally been implemented!

Scanner Identification is a system that positively IDs images to your customers using, as the name implies, a scanner to scan a customer’s QR card.

When setting up your event you can generate these QR cards (more on that later) that your customers can scan with their phone to input their contact information. From there, the info & QR code are linked. Any time a QR code is scanned by the photographer that starts a session, and all subsequent photos taken will be matched to that contact info until another QR code is scanned.

At this time, Scanner Identification will only be usable with Sports Pics Now and Portraits Now. During event creation, when one of those two programs have been selected, you’ll choose either the “Tap A Face & Selfie Registration” option, or the “Scanner Identification” option. Once Scanner Identification has been selected and the event created, you’ll be able to input how many QR cards you need and a PDF will be generated with that many cards.

You’ll want to print out the PDF on perforated paper such as this 4 up card paper found on Amazon to more easily distribute cards without manually cutting all the paper.

The Scanner Identification workflow does require an LTE tablet! It’s required both as a device to connect your scanner to and as a way to upload your images live at the event so that guests can have links to buy their images moments after their session ends! Since facial recognition is not being used, galleries will be sent even more quickly and with 100% of the images taken during the session.

If you happen to have a very poor internet connection at your event, bringing the tablet and camera to a location with a strong internet connection after the event will send up all the images at that time! Paired to the data you scanned with it at the time of taking the image.

How Bruce H. Used GradPics Now to Increase Sales

Success Stories

April 21, 2022

How Bruce H. Used GradPics Now to Increase Sales

minutes read

Bruce Heflin utilized Now Candid’s Grad Pics Now, with Selfie Check-In at a recent graduation, so far racking up roughly $2600 in total sales in less than two weeks.

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Heflin had covered this Nursing College’s graduation in previous years, generating roughly $200 in sales each year. The sales had been so dismal the administrator would provide gas money to keep Bruce coming back. This year was a different story, Heflin has managed to increase his sales by roughly 1200% with the help of Grad Pics Now’s Selfie Check-In Workflow & automated marketing campaigns.

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Here's How He Did It:‍

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1. Used Selfie Check-In to collect correct & current contact data

2. Sent automated marketing messages during the event

3. Bruce had about $200 in sales by the time he reached home an hour or so after the event (he didn't have to go back to the office!)

4. He used a mix of GPN Price Levels 1 & 3

5. He had a total profit margin of roughly 75% across the College’s ceremonies after accounting for the 85% margin for digital downloads.

6. We’re excited to see people discovering the effectiveness of Now Candid’s systems in action when executed properly with quality photography!

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We recently caught up with Bruce to get a better idea of how he started incorporating Now Candid's tools into his existing photography business. Watch the video below to hear from Bruce.

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Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

List One
List Two
List Three
List Four
List Five

This is a link

This is bold text

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Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin

Hey photo friends! 👋

🛍️ Retail: Fewer Mis-clicks, Better Previews, Faster Feel

✅ Express Checkout confirmation (all express checkouts)

🧠 Better UI + performance improvements

🖼️ Clearer package download expectations + better pickers

🧩 Retail fixes worth noting

📱 Capture App OTA: 5.6.1 & 5.6.2 (iOS & Android)

🌐 NEW: Network Speed Test (5.6.1)

🎪 Photo Booth + Selfie Check-In Station UI upgrades (5.6.2)

🧩 NEW: Lightroom Classic Plugin (Official)

🖥️ Dashboard: Upload & Roster Clarity + Small UX Wins

📣 Marketing Fixes

That’s the week! 💫

Related articles

How One Night Led to $15,000 in Social Photography Sales

Scanner Identification Now Available in Our Microsoft Store App

How Bruce H. Used GradPics Now to Increase Sales

Bruce Heflin utilized Now Candid’s Grad Pics Now, with Selfie Check-In at a recent graduation, so far racking up roughly $2600 in total sales in less than two weeks.

Here's How He Did It:‍

We recently caught up with Bruce to get a better idea of how he started incorporating Now Candid's tools into his existing photography business. Watch the video below to hear from Bruce.

Let’s get in touch

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text