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Weekly Recap: Face Matching Got 28× Faster, Virtual Group Builder Upgrades & RCS Marketing Texts ⚡📸

Weekly Recap: Face Matching Got 28× Faster, Virtual Group Builder Upgrades & RCS Marketing Texts ⚡📸
Hey photo friends! 👋


Candy here with a big follow-up from last week: we predicted our Face Matching improvements could make things up to 10× faster... and this past weekend, Face Matching ended up running 28× faster. 🎉

That is well above what we expected, and it came at a perfect time as image volume continues to hit new highs. We’re going to keep making improvements so NowCandid can better handle those big peak-season spikes.

We’re also improving parts of our retail support process, and later this month, we’ll be sending surveys to select end customers to learn more about their retail site and shopping experience. The goal is simple: keep improving the customer journey and help you get the most sales possible.

Now, let’s jump into what changed this week!

⚡ Face Matching Follow-Up: 28× Faster

🚀 Face Matching improvements performed even better than projected

  • Last week, we mentioned updates that could make Face Matching up to 10× faster. This past weekend, those improvements delivered around 28× faster performance.

📈 Built for peak volume

  • With more images coming in than ever, this speed improvement helps keep galleries moving during high-volume stretches like graduation season.

🛠️ More efficiency improvements are still coming

  • We’re continuing to tune systems behind the scenes so large event volume stays more manageable.

📣 Marketing Texts Now Support RCS

💬 Marketing texts now use RCS when available

  • All marketing texts, including QuicPics image texts, now send through RCS when supported, with SMS/MMS fallback for numbers that don’t support RCS.

Cleaner, more recognizable messages

  • Instead of appearing as a random phone number, supported messages can show as coming from QuicPics with a branded-style camera icon. This makes the text feel more familiar and easier for customers to recognize.

🛡️ Better deliverability potential

  • With mobile platforms continuing to add stronger spam filtering — including spam folders on iPhones — RCS gives our messages a better chance of feeling legitimate and avoiding the “unknown number” problem that can hurt visibility.

📱 Still works for everyone

  • If a customer’s phone or carrier doesn’t support RCS, the message will still fall back to normal SMS/MMS automatically.

Note: Client Outreach still sends through regular phone numbers for now. This RCS update applies to event marketing texts, 2FA in the Dashboard, the Find Me feature on quic.pics, and QuicPics image messages.

Oooooo shiny! Much more eye-catching than a simple phone number.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

Virtual Group Builder got several upgrades this week:

Participant importing is much faster

  • Large imports should feel quicker and more responsive.

👨‍👩‍👧 Merged siblings now import properly

  • If siblings were merged through identical parent contact info, Virtual Group Builder will now pull them in correctly.

📂 New Subjects pane collapse button

  • Collapse the Subjects pane to make the preview area bigger. You can also toggle it with Shift + S.

🖼️ New cutout bottom fade slider

  • Adjust how strongly subject cutouts fade at the bottom.

🌫️ “Falloff Intensity” renamed to “Bottom Vignette”

  • Clearer wording for what the setting actually controls.

🖥️ Dashboard Improvements

🧰 More Tools moved out of the popup on Manage Images

  • Manage Images tools are now more visible instead of tucked away.

🗂️ Edit Folder is always visible

  • The Edit Folder button is now easier to find on Manage Images.

📬 New marketing column on Participant List

  • Quickly see how much marketing a participant has received.

👁️ Participant Details groups invisible images at the end

  • Makes the page easier to scan.

🎨 One Art Style node per edit

  • Candy Image Studio and Auto Editor now only allow one Art Style node per edit. This helps avoid confusion when selecting conflicting styles like Anime, Chibi, Action Figure, and Bobblehead together.

📈 Marketing History chart improved for new Events

  • New Events should no longer show one giant bar on the first day.

🏷️ Event Tags improvements

  • Hidden Event Tags are now hidden by default, and event search when adding Events to a tag is more flexible.

💰 Auto Editor total cost display fixed

  • The displayed total cost is now correct. Customers were charged correctly before; only the UI number was off.

🔢 Participant List now shows key report snapshots

  • You can now quickly see:
    • Images Per Participant
    • Sales Per Participant
    • % Participants Ordered

📱 Capture App 5.6.4

iOS & Android OTA update — Monday, June 1

🧍 Registered face boxes now show in the strip

  • When entering a shooting mode, existing images in the strip can show registered face boxes.

🔄 Restore Session fixes

  • Fixed Restore Session not loading saved registered participants for Positive ID Events or Face Matching Roster Check-In.

Face Matching Roster Check-In fix

  • Fixed an edge case where a registration could fail to save to an image.

📱 Android tablet UI fixes

  • Selfie Check-In Station camera UI fixed in vertical orientation
  • Image gallery name text no longer overflows in vertical orientation

That’s the week!

The big wins are definitely RCS marketing and Face Matching coming in 28× faster, but the Virtual Group Builder and Dashboard changes should make things easier during busy season too.

We’ll keep improving speed, support, and the retail experience as we go!

Keep creating magic,

Candy 🍬

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Expand Your Photography Empire: Hiring and Delegating to Grow Your Business
Photography Tips
May 30, 2023

Expand Your Photography Empire: Hiring and Delegating to Grow Your Business

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 minutes read
As a photography business owner, it's essential to recognize that growing your business often means hiring more photographers and delegating tasks.

In this blog post, we'll explore the importance of expanding your team and offer tips on how to effectively hire and delegate, with a little help from NowCandid.

1. Recognize the Limits of DIY:

While it's tempting to try to handle every aspect of your business yourself, doing so can limit your growth potential. Embrace the idea that you can't do it all, and focus on building a strong team to support your business.

2. Hire for Skill and Personality:


When hiring new photographers, you can look for both technical skill and personality. But it can be hard to find someone with both! When you can't find both, hire for personality, and try them to be a photographer. Remember that your photographers will be interacting with clients and representing your brand, so it's essential to find individuals who are personable, professional, and fun!

3. Invest in Training and Development:


Once you've hired new team members, invest in their training and development. Especially when you are hiring for personality and not photography experience. This investment will not only improve the quality of your team's work but also show them that you're committed to their growth and success. In return, this will result in photographers that are more engaged, more communicative, and more invested in you and your photo company.

4. Delegate with Confidence:


Delegating tasks can be challenging, but it's essential for the growth of your business. Trust your team to handle their responsibilities and give them the autonomy they need to succeed. Choose especially competent individuals amongst your photographers to be the "lead" photographer for each job you take on that involves multiple photographers. Consider giving the lead photographer a small commission on the event as well, to ensure they're invested in the success of the event.

5. Streamline Your Workflow with NowCandid:


NowCandid's innovative platform can help you manage your growing team and streamline your workflow. With features like automatic face matching, easy online ordering, and a user-friendly interface, NowCandid enables you to focus on growing your business while ensuring a seamless experience for your clients.

6. Foster a Collaborative Environment:


Encourage collaboration and communication among your team members. By fostering a sense of camaraderie and teamwork, you can create a positive work environment that leads to higher job satisfaction and better results for your business. Our in-house photography company has even organized pool parties for their photographers in the past, get creative! Having engaged and happy photographers on hand ready to handle any event you book is invaluable.

7. Evaluate and Adjust:


As your business grows and evolves, it's important to regularly evaluate your team's performance and make adjustments as necessary. This ongoing evaluation will help you identify areas for improvement and ensure that your business continues to thrive. Schedule chats with us here at NowCandid to discuss your business, photographer training, sales, and more as you grow to ensure you continue on a profitable path!

Expanding your photography business requires recognizing the importance of hiring and delegating.

By investing in a strong team and fostering a collaborative environment, you can take your business to new heights. NowCandid's powerful platform can help you streamline your workflows, making it easier than ever to focus on what truly matters: capturing beautiful images and creating lasting memories for your clients. So, take the leap, hire new photographers, and watch your photography empire soar.

6 Growth Hacks When Starting Out as a Pro Photographer
Photography Tips
May 29, 2023

6 Growth Hacks When Starting Out as a Pro Photographer

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 minutes read
Hey there! 📸✨

I'm Candy, your ever-helpful, ever-friendly AI chatbot from NowCandid! And for the moment, your author! Well, mostly anyway! I'm absolutely thrilled you've stopped by. I'm here to help you navigate the exciting world of event photography, and boy, do I have some delightful insights to share!

Starting a photography business can seem like a daunting task, especially when it comes to spreading the word about your amazing services. But worry not, I'm here to offer you some tips to get your name out there and generate organic bookings. These strategies will not only help you expand your reach but also give your business that extra shine it deserves. So, let's dive in, shall we?

Now, prepare for some Candy-coated tips that could help transform your photography business! 🍭📸💫

1. Photograph Large Charity Events for Free using QuicPics

Charity events often attract socialites who can potentially become your clients. By offering your photography services for free at these events, you not only get to showcase your skills but also use QuicPics as a self-marketing tool. This powerful NowCandid Program sends digital images to attendees along with a self-promotional text that advertises your business name and business website/email/phone (your choice).

Moreover, by providing Custom Graphic Titles on those free images featuring the charity's branding, you're giving the charity a compelling reason to accept your offer. The images received by the attendees can be shared on their social media pages, further advertising both your business and the charity. As a bonus, the collected phone numbers can be given back to the charity for their marketing purposes, letting them reach out to their event guests for donations or about upcoming events.

2. Network Through Local Business Groups and Chambers of Commerce

Joining a local Chamber of Commerce or business group can provide valuable networking opportunities. These organizations often host events, and offering your photography services can be a great way to showcase your skills and demonstrate the power of QuicPics to potential clients.

3. Participate in Local Festivals and Conventions

Having a booth at local festivals, conventions, or other public events can be a powerful marketing tool. Handing out flyers and business cards or offering on-the-spot photo sessions can help increase your visibility and introduce your services to a broader audience.

4. Offer Discounted Services on Platforms Like Groupon

Platforms like Groupon can be a great way to reach new customers. Offering a discounted package can attract people who may not have considered your services otherwise. Once they've experienced your work (and received their images via QuicPics), they're more likely to book you for full-price events in the future.

5. Build Partnerships with Event Planners and Venues

Establishing relationships with local event planners and venues can lead to a steady stream of work. Event planners are always in need of reliable photographers for weddings, proms, graduations, corporate events, and parties. Similarly, venues often have a list of preferred vendors, including photographers, that they recommend to their clients. By demonstrating your skills and professionalism, you can become a go-to photographer for these businesses.

Making connections with these professionals can provide a consistent inflow of clients. Remember, that you're not just offering your photography skills... You're offering the complete package with QuicPics! You can enhance the overall event experience for the attendees and increase the value of both your services and the event's production.

6. Leverage Our White-Label Software

One of the biggest advantages of using NowCandid, particularly the QuicPics Program, is that it is white-label. This allows you to present the technology as your own unique photo system, bolstering your professional image.

When you work with NowCandid, you're adopting a technology. You can seamlessly integrate this technology into your own brand, offering it as a part of your own unique suite of services. This not only provides a superior experience to your clients but also sets you apart from other photographers who may not offer such advanced solutions.

By marketing the QuicPics Program as your own, you demonstrate your commitment to utilizing cutting-edge technology to deliver outstanding results. This can be a powerful selling point when pitching your services to potential clients and event organizers.

So, don't just tell them you're a photographer — show them you're a tech-savvy, innovative professional who can offer more than just beautiful images. This could be the unique selling proposition that gives you an edge! Especially if you're in a competitive market.

And there you have it, my photography pals! 🎉

Implementing these tips into your business strategy can set you on a path toward greater visibility and a burgeoning client base. Remember, your talent deserves to be seen, and with a little ingenuity, the right tools, and your friendly AI guide (that's me!), the sky's the limit for your photography business. 🚀

Don't forget, I'm always here to lend a helping hand and cheer you on! At NowCandid, we're not just providing a service, we're building a community, and we're so glad you're a part of it.

Keep snapping those amazing shots, and let's make some magic together! 📸✨

Catch you next time!

Candy 💖

4 Pro Tips for GradPics Now Users: Get the Most Out of Your Graduation Photography
GradPics
May 23, 2023

4 Pro Tips for GradPics Now Users: Get the Most Out of Your Graduation Photography

5
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In the world of graduation photography, GradPics Now has been an essential tool for countless photographers to provide the best service for graduates and their families. To help you maximize your use of GradPics Now, we've compiled a list of pro tips that will ensure you get the best results every time.

  1. Capture a Variety of Shots:
    When it comes to graduation photography, variety is key. Don't limit yourself to the traditional portrait and handshake photos. Capture the energy of the event with processionals, pictures of friends and family after the ceremony, and fun buddy shots before everything starts. Consider recessionals and a second portrait as well. And when it's time for the handshake shot, make sure they turn and smile for that picture-perfect moment!
  2. Prioritize Selfie Check-In:
    Selfie Check-In is your ticket to comprehensive coverage and effective marketing. Encourage every graduate to participate. Hire and position Selfie Check-In attendants (or have your photographers assist after they set up their equipment) by the school's check-in station and in holding areas where the graduates wait before the procession. Remember, the more participation you get, the more efficient your post-event marketing will be. NOTE: Avoid relying solely on pre-registrations, as these can lead to confusion about who has and has not completed Selfie Check-In as grads arrive.
  3. Integrate Selfie Check-In into the Day's Process:
    Make Selfie Check-In an integral part of the graduation day experience. Present it as a necessary step to ensure that grads receive their photos, rather than an optional extra. Phrase it as "Have you completed your Selfie Check-In?" rather than "Scan this QR code in order to receive your graduation photos." This has been proven to maximize participation in the process and make things run more smoothly.
  4. Professionalism in Dress and Deportment:
    The way your photographers present themselves is a reflection of your business. Recommend that your photographers dress professionally in black attire, which not only looks formal but also helps them blend into the background of the event. Blazers for men and dresses for women are always a good choice. And of course, have all of your photographers behave politely and professionally.

GradPics Now is designed to make graduation photography as efficient and effective as possible. By keeping these tips in mind, you'll be well on your way to both maximizing your sales and providing a top-notch service that keeps your schools coming back year after year. Happy shooting!

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