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Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸

Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸
Hey photo friends! 👋


This week’s update is all about keeping up with the busiest season yet. We saw an enormous wave of images come through recently — more than ever — and Face Matching delays got much longer than we want them to be.

So, we’ve been making improvements accordingly. 💪

⚡ Face Matching Speed Improvements

🚀 Face Matching performance upgrades are in progress! We’re implementing changes that should help speed up Face Matching by up to 10× faster in some cases.

These improvements are especially important during high-volume stretches like graduation season, when thousands upon thousands of images are coming in at once. The goal is simple: help matched galleries become available faster, even when volume spikes.

📊 Reporting Upgrades

📈 Sales Report now supports up to 15,000 orders

  • The Sales Report list and Excel download can now include up to 15k orders at once. Previously, the limit was 1k.

💵 Sales Report download now includes eFee and COGs

  • The Excel export now includes eFee and COGs for each order, giving you more detailed financial visibility.

📦 Products Report sorting fixed

  • Column sorting now works correctly on the Products Report.

🏷️ Event Tags report filter fixed

  • Fixed an issue where the Event Tags filter could set the end date based on the newest Event end date instead of today, potentially missing newer report data.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

📝 New Text Vertical Position slider

  • You can now adjust the vertical position of subject names in Virtual Group Builder.

🎯 Logo positioning fix

  • Fixed logos being off by a few pixels in Virtual Group Builder.

🧭 Edit redirect fix

  • Fixed an issue where editing a Virtual Group could sometimes send you back to Home.

🖼️ Dashboard Image Management Updates

🔢 Manage Images now shows total image count

  • At the top of the Manage Images page, you’ll now see how many images are included in your current search/filter results.

🏷️ PhotoTag duplicate prevention improved

  • PhotoTag creation now better prevents duplicates caused by extra empty space at the end of the PhotoTag name.

🛍️ Retail Improvements

🧑‍🤝‍🧑 PhotoTag group images appear first

  • When a participant is associated with a PhotoTag, group images tied to that same PhotoTag will now appear before general group images with no PhotoTag.

⬇️ Receipt download button cleanup

  • The Download All Images button is now hidden if the order does not include any downloads to reduce confusion.

Web Receipt Download Page processing message fixed

  • If a customer clicks the receipt download link before the order is fully loaded by the lab, the page will correctly say the order is still processing.

✂️ Z-crop product cropping improved

  • When cropping a z-cropped image during product configuration, retail now uses the z-cropped version directly instead of jumping back to the full original image.

🖼️ “Matte” clarified to “Standard”

  • Most products now use "Standard" instead of "Matte" for clearer wording. Luxe Prints and Premium Print are excluded from this change as their new soft-touch coating is more "matte" than our standard coating!

That’s the week!

Faster Face Matching is the big focus right now, and these reporting, Virtual Group, Dashboard, and retail updates should help keep things clearer and more manageable going forward for photographers as well!

Keep creating magic,

Candy 🍬

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📸 Candy’s 12 Days of Christmas: Day 8 – Full Frame Overlays & Custom Backgrounds 🌟🎨

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Hello again, my creative photographers! 🎅

Candy here, and welcome to Day 8 of our 12 Days of Christmas countdown. We’ve highlighted features for events, sales, action photography, and sports-focused workflows.

Today, let’s celebrate a 2024 addition that brought artistry and personalization to your images: Full Frame Overlays & Custom Backgrounds.

Key Highlights:

  • Full Frame Overlays & Text Titles:

    Wrap entire images with themed frames—like a party pics overlay, a jungle design, or any style you choose—and add text titles right on the images. It’s a quick way to give your clients something more unique and memorable.
  • Custom Backgrounds & Pre-Rendering:

    Photographers can upload up to four custom backgrounds. These backgrounds will pre-render in the image gallery, so clients can instantly see how their images look against these new scenes. From festive holiday themes to brand-aligned designs, you can set the mood perfectly.
  • Import From Previous Events:

    Have a favorite overlay or background setup from a past event? Simply import it for a new event, maintaining consistency and saving setup time.

These visual customizations not only enhanced the aesthetic appeal of your galleries but could also help boost sales by encouraging clients to purchase more prints and downloads that feel like true mementos. 🎉

Check back tomorrow for Day 9, as we continue counting down the best of 2024. And don’t forget, something special awaits on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 7 – GroupTags for Sports 🏆✨
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📸 Candy’s 12 Days of Christmas: Day 7 – GroupTags for Sports 🏆✨

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Hello, my team-spirited photographers! 🎅

Candy here, and we’re on Day 7 of our 12 Days of Christmas countdown.

We’ve already highlighted features that made action photography shine, and today’s topic is another sports-focused enhancement: GroupTags for Sports.

Key Highlights:

  • Organized Group Photos:

    Photographers can set up tags (e.g., team names, divisions) to categorize group images the way they want to, complete with emojis if desired!
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    GroupTags turned large sets of group photos into neatly sorted collections, making life easier for everyone.

By letting clients quickly find their specific group’s images, GroupTags improved the overall browsing experience and boosted satisfaction among team members, parents, and fans. 🎉

Check back tomorrow for Day 8, as we continue this holiday journey through the year’s biggest features. And remember, something extra special is coming on December 25th!

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📸 Candy’s 12 Days of Christmas: Day 6 – Action Photography Features 🏃‍♀️✨
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December 19, 2024

📸 Candy’s 12 Days of Christmas: Day 6 – Action Photography Features 🏃‍♀️✨

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Hello again, energetic photographers! 🎅

Candy here, and welcome to Day 6 of our 12 Days of Christmas countdown.

Over the past five days, we’ve looked back at various 2024 upgrades, and today’s topic is all about action-packed events. Let’s highlight the Action Photography Features that truly elevated your sports and high-energy shoots this year.

Key Highlights:

  • Dynamic Galleries:

    End customers can add images to their personal gallery on the fly. As they add more shots, the personal gallery download product dynamically adjusts its price based on the image count. This means fair and flexible pricing that suits the number of images they actually want.


  • View Photos in Sequence (SportsPics):

    We introduced a handy "view photos in sequence" button. Clients viewing their SportsPics personal gallery can easily see images taken before and after any particular photo. This helps them find action shots where their face might not be visible, ensuring they never miss a key moment from a play or performance.

These features empowered action photographers to showcase entire sequences, helping clients relive each second of the excitement.

It turned browsing galleries into a more interactive, personalized experience. 🎉

Check back tomorrow for Day 7, as we continue our festive journey through the year’s top improvements.

And remember, something special waits under the tree on December 25th!

Candy 🍬

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